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Thread: mac os x lion 10.7.3. + Color Profiler Suite 3.1.0.17 + ES-1000

  1. #1
    Join Date
    Feb 2012
    Posts
    2

    Default mac os x lion 10.7.3. + Color Profiler Suite 3.1.0.17 + ES-1000

    are there any issues about that. Since we updatet our Mac to Lion 10.7.3 the ES-1000 won't start saying it needs to be cleaned.
    The same ES-1000 is working on pc.

  2. #2
    Join Date
    Oct 2009
    Posts
    24

    Default

    Hi Profiler,

    Have you tried it already, since you are using the latest version of CPS it should work absolutely fine if not tried already.


    Regards,
    Anshul

  3. #3
    Join Date
    Feb 2012
    Posts
    2

    Default Won't work

    No it doesn't work. That is my problem. I updated Lion and the Color Profiler Suite is working but it says that the ES-1000 needs to be cleaned.
    On our pc everything works fine with the same ES-1000. I think it is a problem with the USB-driver under MAC OS X Lion 10.7.3. Under 10.7.2 everything was working fine.

  4. #4
    Join Date
    Oct 2009
    Posts
    24

    Default

    Hi,
    Can you please post the exact string of error that you are getting.

    Meanwhile, Please try this:
    1. Remove ES-1000 from your machine.
    2. Goto Application > Utilities > Activity monitor
    3. Stop the ES-1000 process running
    4. Re-connect ES-1000 to your machine
    5. Launch CPS and check if it works now.

    Regards,
    Anshul

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