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Thread: Virtual Printers Not Publishing CWS5.3.1 on Ricoh E81

  1. #1
    Join Date
    Jan 2012
    Posts
    4

    Question Virtual Printers Not Publishing CWS5.3.1 on Ricoh E81

    Hi All, We have several E81 controllers that are fully patched and updated which have a problem with Virtual Printers not publishing when created. They were working previously, but when we create the virtual printer the button that is used to publish it is permanently green and you cannot click it to activate the published VP. Any ideas please??

  2. #2
    Join Date
    May 2009
    Location
    Foster City, CA
    Posts
    149

    Default

    You'll want to give Ricoh support a call. Patch 1-1B316S fixes an issue like this and, while it's not on System Updates yet, Ricoh support should have it available.

  3. #3
    Join Date
    Jan 2012
    Posts
    4

    Default Patch for VP Issue

    Hi Nick,

    Thanks for the speedy response. Ricoh do not have the patch yet apparently. Where else can I get it from?

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