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Thread: Xerox Color 550 with ex550, memory leak

  1. #21
    Fabio.Pergola is offline Fiery Forum Expert Contributor Fabio.Pergola is on a distinguished path
    Join Date
    Jun 2010


    yep, happened to mee too, must be something wrong with the hardware

    sometimes windows xp freezes upon loading (windows loading bar)

    need to shutdown completely and start over

  2. #22
    labanmatte is offline Senior Fiery Forum Contributor labanmatte is on a distinguished path
    Join Date
    Mar 2010



    I just got information that SP3 for fiery 1.1 will fix that problem

    Hope it works!

  3. #23
    Join Date
    Nov 2012

    Default ftpde is eating the memory

    Looking closer in the taskmanager (Process Explorer by Sysinternals) I can see that Firey.exe is spawning ftpde threads and never closing them. That eats up the memory and probably also uses up the available IP-connections to the attached Xerox printer.

    Quote Originally Posted by Fabio.Pergola View Post
    ah no, i just keep an eye on the task manager...

    i just see the fiery.exe growing to 1.0 - 1.2 GB in memory, afterwards its also eating cpu constantly, even when we havent printed a single page after a reboot

    eventually , webtools, mydocs are not accesable, machine is unable to communicate
    the fiery server itself is extreme slow and we need to reboot

  4. #24
    Join Date
    Sep 2009
    Minneapolis, MN


    Please be sure that the Fiery is at v1.1 with all patches loaded including service packs 1-4.
    Thanks, Craig

  5. #25
    Join Date
    Apr 2011

    Default My observations

    We see this issue as well on our EX5550/EX560. Normally at least once or twice a week.

    Fiery computer seems to slow down.
    -At first I can open a remote desktop window and the system seems slow.
    -Then after a while I try to connect by remote desktop but the login window regenerates very slowly and will not fully display.
    -Eventually remote desktop only connects to a black screen with no login window.

    Only solution I have found is a reboot of the EX560 box. If I can't access with remote desktop then have to manually force a shutdown with the button on the front.

    From my observations I'd agree - symptoms suggest a memory leak of some sort.


    System is at 1.1_SP4

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