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Thread: Unrecoverable internal error - will i format... again?

  1. #11
    Join Date
    Dec 2009
    Posts
    16

    Default

    Thank you Scott,
    when the patch will be release, can i remove just the old patch to get the new one?

  2. #12
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    729

    Default

    The only way to remove an installed patch is to reload system software.

    If you can live without scanning functionality until new patch is released, you can install the new, side-effect free patch without having to reload system software first - and the ability to use scanning will be restored.

  3. #13
    Join Date
    Dec 2009
    Posts
    16

    Default

    hey guys any news about the patch?

  4. #14
    Join Date
    Dec 2009
    Posts
    16

    Default

    Quote Originally Posted by Scott_W View Post
    Unfortunately, that patch was found to cause scanning issues (side effect) after it was released. EFI and KM always conduct QA testing on patches before release to field. In this case, QA testing missed the side effect. The patch that causes this has since been removed from System Updates (and Product Updates) server.

    The new patch, that fixes original issue and the side effect (1-1DDHXQ) is on track to be released to field in mid-November
    HI Scott,do you have any news about the patch?

  5. #15
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    729

    Default

    Unfortunately that patch is still being tested by KM Japan. I will ask them today why this patch is still not released

  6. #16
    Join Date
    Dec 2009
    Posts
    16

    Default

    Really Thank you

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