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Thread: CWS 5.3 changed colour settings?

  1. #1
    Join Date
    Feb 2010
    Posts
    11

    Default CWS 5.3 changed colour settings?

    We have a job that's spec'd 35% Black (CMYK 0/0/0/35) and Pantone 194. On CWS 5.2, the job processed correctly.

    We upgraded to CWS 5.3.0.57 yesterday and noticed that the 35% Black now separates to CMY with no Black. Taking a correctly processed file that was ripped with CWS 5.2, removing raster and re-processed, yields the same wrong result - 35% black is now CMYK 32/25/25/0.

    This seems like a GCR setting but I checked our colour settings (everything is set to default) and everything's the same as CWS 5.2. Playing around with different settings in CWS 5.3 doesn't seem to fix this.

    Is anybody else having the same issues? If we can't find a solution, we'll have to roll back to CWS 5.2 I'm afraid.

    Thanks,
    Jon

    CWS 5.3.0.57
    Fiery System 8
    Xerox DocuColor 5000
    Microsoft Windows XP Embedded SP2

  2. #2
    Join Date
    Jul 2009
    Location
    Amsterdam
    Posts
    963

    Default Can you try CWS 5.2 on another computer?

    The problem you listed does not sound like a CWS problem, more like a server or job problem.

    To confirm - can you install CWS 5.2 on another computer, and test the same job from both 5.2 and 5.3?

  3. #3
    Join Date
    Feb 2010
    Posts
    11

    Default

    It seems there might be some sort of corruption with my calibration file after upgrading to CWS 5.3.0.57. The problem went away after I re-booted and re-calibrated.

    Thanks for your input.
    Jon

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