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Thread: Processed jobs disappears from print queue!

  1. #1
    Join Date
    May 2009
    Posts
    13

    Exclamation Processed jobs disappears from print queue!

    When jobs are processed while already printing a job, there is no chance for us to cancel the processed job before it actually starts to print the job, since it does'nt show in the processed queue, WHY???

    This problem appeared after we installed CWS5.3.

    Our Specs:
    GX300 RIP
    Canon 9060PRO
    Fiery v8 release 2

  2. #2
    Gavin is offline Fiery Forum Expert Contributor Gavin is on a distinguished path
    Join Date
    May 2009
    Location
    Worthing, UK
    Posts
    156

    Default

    Hi colourcenter

    I take it that you've checked that the print queue is expanded (View... Expand Printing Queue). Once processed, jobs should be held there and it is a simple case of right-clicking and selecting Cancel.

    If you've tried this or haven't got the option, then it's over to the tech guys I'm afraid!
    Konica Minolta bizhubpress C1085 - Fiery System FS150 Pro
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  3. #3
    Join Date
    May 2009
    Posts
    13

    Default Expanded

    Thanks for you answer Gavin.
    Of course the Processd Queue is expanded.

    It's really annoying not to be able to cancel jobs that are processed before they actually starts to print.

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