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Thread: EX252 Parsing message when importing to hold queue on CWS5

  1. #1
    Join Date
    Aug 2009
    Posts
    10

    Default EX252 Parsing message when importing to hold queue on CWS5

    EX260 shows "1 task remaining Parsing 'filename'

    Has anyone ever seen such a message when importing a file to the Fiery?
    This message occurs whether I use import or drag and drop on CWS5.
    In CWS4, it shows "page data parsing in progress". In either case, the job
    never completely gets into the held queue.

    Also, a job just seems to disappear when sending it from the printed queue
    to the hold queue. Upon reboot, the file now appears in the hold queue.

    Additionally, the customer can print from their PC to the print queue sucessfully.
    Jobs opened on the Fiery's desktop and printed to the hold or print queue show
    as spooling but never completely arrive in the hold or print queue in CWS5.

    Any suggestions?

    Thanks!

  2. #2
    Join Date
    Sep 2009
    Location
    Minneapolis, MN
    Posts
    320

    Default

    This is a known issue and a patch should be released shortly. Please keep in touch with your local Xerox analyst. Thanks, Craig

  3. #3
    Join Date
    Aug 2009
    Posts
    1

    Default Parsing

    Quote Originally Posted by Craig M View Post
    This is a known issue and a patch should be released shortly. Please keep in touch with your local Xerox analyst. Thanks, Craig
    Has this patch been released yet? I have the same problem with a Canon imagepress and Q2 ripp

    Best regards

    Anders M

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