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Thread: CW5 & Fiery X3e

  1. #1
    Join Date
    Aug 2009
    Location
    San Diego, CA
    Posts
    33

    Default CW5 & Fiery X3e

    Hi,
    We recently had a backup color machine put in. It is a Konica Minolta c500,
    the fiery is x3e-v1.1. I am having trouble with this copier and CW5 5.2.0.46, it seems like cw is not refreshing, I have jobs that have printed that are stuck in the printing queue. I add toner but cw5 still says add toner. I have trouble getting to properties. The only fix is restarting CW5. I have cleared the rip. Any suggestions?
    Thanks,
    Bev

  2. #2
    Join Date
    May 2009
    Location
    Minneapolis, MN
    Posts
    729

    Default

    Unfortunately, that 6+ year-old Fiery is not compatible with CWS5. It is a System 5.5e Fiery, whereas CWS5 supports System 6 and newer.

  3. #3
    Join Date
    Aug 2009
    Location
    San Diego, CA
    Posts
    33

    Default

    Ah, ok makes sense. I will quit worrying about it.
    Thanks

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