To send documents in EPS format, fails
The error that appears is: "Unrecognized format"
Case 1:
Printer: Konica Minolta PRESS C7000
RIP: IC306
Version HotFolder: 3.1.0.48
Version Command:5.2.46
System Rip: 9
Case 2:
Printer: Konica Minolta PRO C5501
RIP: IC305
Version HotFolder: 3.1.0.48
Version Command:5.2.46
System Rip: 9
It is not a file problem, because working properly in:
Printer: Konica Minolta PRO C5501
RIP: IC305
Version HotFolder: 2.5
Version Command:5.2.46
System Rip: 8
The problem is because the customer have these three configurations![]()