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Thread: Not Printing from Fiery Window

  1. #1
    Join Date
    Dec 2010

    Default Not Printing from Fiery Window

    My Fiery that I have been using for years has just started doing something abnormal that I cannot figure out how to fix. When trying to re-print certain files it will show up as processing for a quick flash and then it will disappear as if it printed. This same thing is happening when we are trying to print out a calibration sheet. Thus we can not calibrate the printer. Please let me know if anybody knows what might be causing this as well as a possible solution to this problem.

  2. #2
    Join Date
    Apr 2009
    Amsterdam, NL


    Can you please specify what Fiery model and version you are using?

    When the files "disappear", don't they appear in the printed queue flagged with an error message? Can you do an advanced search for it? Are all your default queues enabled (direct, printed...)?


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