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Forum: Fiery® Navigator™

Fiery® Navigator™ collects production data from Fiery Driven™ devices and delivers key operational analytics in a customizable, visual dashboard. Track performance, identify usage patterns and standardize the usage of Fiery settings for consistency and compliance. Create and deploy configuration packages containing custom presets, profiles, virtual printers, etc, across multiple same-model Fiery Driven devices, or as a backup and restore function for a single device.

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 08:55 AM
    • Replies: 0
    • Views: 1,273
    01-31-2019 08:55 AM Go to last post
  1. Fiery Navigator not showing in Fiery Software Manager

    I want to install Fiery Navigator but it is not showing in Fiery Software Manager. I already have uninstall the Full Applicactions Package and run the Fiery Software Manger after that. But still no Fiery navigator Install?

    Started by‎, 08-22-2016 01:10 AM
    fiery navigator, fiery software manager
    • Replies: 4
    • Views: 19,920
    08-29-2016 08:27 PM Go to last post
  2. Can't reso;lve Localhost

    When trying to open Navigator - localhost:11214 i get the following error: Unable to connect Firefox can't establish a connection to the server at localhost:11214. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any...

    Started by Rich A‎, 07-28-2016 08:08 AM
    • Replies: 1
    • Views: 16,857
    07-28-2016 11:10 AM Go to last post
  3. Can Fiery Navigator Client be installed directly on the Fiery Server?

    Yes, Fiery Navigator Client can be installed directly on a Fiery server, but keep in mind the server must have access to the other connections you would like to have and must meet the Browser and OS requirements.

    Started by Rich_H‎, 07-06-2016 12:58 PM
    • Replies: 1
    • Views: 13,498
    07-07-2016 05:30 AM Go to last post
  4. Navigator counts not updated

    Hi, I went on holiday for a while, navigator client is on my computer which was turned off. i have now had my computer on for a couple of hours and there is about 2 weeks that have not been updated in the logs. FS100 print engine (Xerox iGen 150) client is on a Win 10 PC. any help? ...

    Started by‎, 11-22-2016 04:56 AM
    fs100, igen, navigator, updating fiery
    • Replies: 6
    • Views: 12,352
    01-09-2019 09:31 AM Go to last post
  5. Navigator and Fiery data retention

    Hello, We have setup the Fiery Navigator client on a dedicated server and added both our Fiery rip stations to it. We can see data from 11/16 up to today, but everything before that is blank. I have looked in Command Workstation and we have print logs going back to early 2015. Is there a...

    Started by kcctech‎, 12-02-2016 03:09 PM
    • Replies: 1
    • Views: 11,740
    12-05-2016 03:56 PM Go to last post
  6. Adding fiery server to Fiery Navigator

    Hello there, I tried to add devices to fiery navigator, but i keep seeing them offline. Is there any glitch i need to know? They don't show up in Fiery Navigator. I can see them in Fiery Dashboard instead... Thank you

    Started by aaurel1an‎, 08-26-2016 06:52 AM
    fiery navigator
    • Replies: 3
    • Views: 10,989
    12-19-2017 11:43 AM Go to last post
  7. The counters always show zero

    I installed Fiery Navigator correctly, but the counters always show zero. And the other information provided shows the information the first time. My Fiery is a FS150 . What happen? Thank you for your answer.

    Started by xavier‎, 09-22-2016 10:48 AM
    • Replies: 2
    • Views: 10,383
    09-26-2016 12:26 AM Go to last post
  8. Sync fails due to maximum size?

    I was trying to setup a sync package for one of our Fiery servers and it took a long time to process and ultimately failed. I tried again and failed again, with the message: 'ER_NET_PACKET_TOO_LARGE'. Is there a setting I need to adjust in Navigator/on the server it is installed on, or do we just...

    Started by cecprepress‎, 08-17-2016 06:12 AM
    • Replies: 2
    • Views: 10,202
    08-31-2016 03:14 PM Go to last post
  9. Navigator displayed data compared to Dashboard (feature request)...

    Just started my Navigator account this month, and still use Dashboard a little bit... (I didn't see a link for help or suggestions/feedback from the portal, so I find myself here to post some feedback.) Navigator does have some great features, but there are a few that I would like to see...

    Started by MWC_MWC‎, 10-28-2016 08:54 AM
    • Replies: 2
    • Views: 10,027
    10-31-2016 11:40 AM Go to last post
  10. What are the supported Browsers and Operating Systems for Navigator?

    To use the browser-based Fiery Navigator web application, you must use a supported browser. The Fiery Navigator Client needs to be installed on a computer using one of the supported operating systems listed below. Supported browsers • Internet Explorer 11 or later • Internent Explorer Edge •...

    Started by Rich_H‎, 06-28-2016 08:54 AM
    • Replies: 0
    • Views: 9,082
    06-28-2016 08:54 AM Go to last post
  11. Sync multiple Fierys

    Regarding the Sync functionality, as a backup it makes total sense to me. However, from the description it seems like it is also intended to allow having identical settings on multiple 'like' Fiery servers. Is that what you want with profiles/calibrations? Aren't they engine specific? We have two...

    Started by cecprepress‎, 08-17-2016 06:18 AM
    • Replies: 1
    • Views: 8,585
    08-23-2016 10:23 AM Go to last post
  12. navigator does not accept default password for IC417

    I've purchased a KM 2060, with an IC417. When I try to register the server in fiery navigator, it says the following error: "An error occurred with device registration. The Fiery server could not be authenticated. Check the Fiery server IP address and credentials, and try again. Enter your Fiery...

    Started by borgwarrior‎, 04-06-2017 04:56 AM
    • Replies: 4
    • Views: 8,351
    06-01-2017 12:21 AM Go to last post
  13. Can you share Email Alerts and Reports with other email addresses?

    Can you share Email Alerts and Reports with other email addresses? Other than the one Fiery Navigator is tied to....

    Started by S_Tuggle‎, 07-18-2016 12:48 PM
    • Replies: 1
    • Views: 7,981
    07-19-2016 01:48 PM Go to last post
  14. Inactive Tracking On Navigator

    One of my Fiery printers is not being tracked by Navigator. Other machines are working fine. Its on an IGEN 4 The Fiery Version is up-to-date but it's possibly because i'm unable to authorize the machine. I've been trying for the past two weeks. I just get the message 'Unable to contact Fiery...

    Started by Zoom4572‎, 03-07-2017 04:49 AM
    authorize, navigator
    • Replies: 1
    • Views: 7,818
    03-13-2017 11:07 AM Go to last post
  15. CAPTCHA problem when creating a new account from the Fiery Navigator Client

    Hi, Fiery Navigator now supports local user accounts where the customer picks an email address to use as the login name. A new account can be created from the main website at or from the Client application installed at your local site. For details on Fiery Navigator...

    Started by andyb‎, 07-31-2017 08:46 AM
    • Replies: 4
    • Views: 7,443
    08-17-2017 05:39 AM Go to last post
  16. Question Paper Catalogue Names between Diff Printers

    We have both Xerox and Ricoh machines in our building that are currently connected to Navigator. Both Xerox machines use the same paper catalogue so Navigator correctly displays the correct paper use for those. However the Ricoh does not use the same naming conventions and so our total use of...

    Started by iGen_chickadee‎, 04-18-2017 04:08 PM
    • Replies: 3
    • Views: 7,212
    04-20-2017 06:50 PM Go to last post
  17. Annual Subscription

    Other then the number of Fiery's you can connect (by paying annually) is there any other benefits to the paid subscription that aren't included in the free use of Navigator?

    Started by iGen_chickadee‎, 03-21-2017 05:21 PM
    • Replies: 1
    • Views: 6,982
    03-29-2017 02:18 PM Go to last post
  18. Connected Devices

    As the free version is limited to 3 connected devices, If you remove a device to allow adding a new device is there any delay with the new device going active i.e. had 3 devices running and active removed one device, adding new device says online but not active ??? Thanks

    Started by suds32‎, 06-11-2017 04:06 PM
    • Replies: 1
    • Views: 6,841
    06-11-2017 07:08 PM Go to last post
  19. How can I delete inactive devices from Navigator?

    After changing an output system but keeping the ip-address, Navigator ist still displaying the old system and will not let me introduce the new system on the old ip-address?

    Started by heinzelmann‎, 07-25-2017 04:37 AM
    • Replies: 1
    • Views: 6,766
    07-25-2017 02:56 PM Go to last post
  20. EFI Notification automatic replies

    Hello, This may be obvious but… have you checked you email spam folder? Many times the automated reply messages go there. Also if necessary, can you verify with your IT folks that your email system is not dropping emails from “EFI Notifications <> Thanks,...

    Started by Rich_H‎, 08-16-2017 12:45 PM
    • Replies: 0
    • Views: 5,650
    08-16-2017 12:45 PM Go to last post

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