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Forum: Macintosh / Microsoft OS

This is the place to ask questions and stay current on Fiery's support for the latest OS releases from Macintosh and Microsoft

  1. Sticky Thread Sticky: Mac software installation issues

    EFI’s Mac developer certificate expired on March 30, 2017 which affects installation of Fiery software on Mac OS clients on or after March 30, 2017: Installation of any Fiery Driver for Mac OS without a valid certificate will warn the user that the certificate is invalid. Ignoring this message...

    Started by Mike_R‎, 04-02-2017 12:55 PM
    • Replies: 1
    • Views: 5,264
    04-07-2017 08:12 AM Go to last post
  2. Sticky Thread Sticky: Information on Fiery drivers and macOS Sierra 10.12

    Information on Fiery drivers and macOS Sierra 10.12 - Other Languages Here On September 20, Apple released the new macOS Sierra 10.12 operating system. If you are using an English version of our current Fiery driver already installed on your Mac, it will be compatible with macOS Sierra 10.12....

    Started by Anthony.L‎, 09-22-2016 10:35 PM
    • Replies: 0
    • Views: 17,407
    09-22-2016 10:35 PM Go to last post
  1. Preset in Indesign do not save print settings.

    Hello I have a customer with a Xerox Versant 80 with EX80 V1.2 with all patches installed. When they print from a Mac OS 10.12.6 and Indesign V 2017.1 Build 12.1.0.56 there is some problem with the latest printdriver from efi.com. When they do all settings for printing in Indesign and in the...

    Started by labanmatte‎, 08-11-2017 12:20 AM
    • Replies: 2
    • Views: 152
    08-13-2017 11:45 PM Go to last post
  2. Question Cannot load/install Acrobat Pro or Enfocus PitStop Edit DVD on macOS Sierra

    I'm trying to excute the DVD with Adobe Acrobat XI Professional Installer & Enfocus PitStop Edit 12 Installer for MAC. I load the DVD and when I open it, the PDF Support Application icon displays with a line across it and once I double click on it I get the message: You can't use this version of...

    Started by mtirado‎, 10-10-2016 01:23 PM
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 18,041
    08-09-2017 12:01 PM Go to last post
  3. Windows 7 x86_64 EFI Card drivers?

    Hi, I have no idea if this is even the correct place to post this but here goes nothing. I work for a national non-profit and some time ago we got donated an older EFI Fiery with our Xerox. Not too long ago the mainboard for the Fiery died, we were able to pull out the interface card, and...

    Started by vatwater‎, 07-18-2017 07:58 AM
    • Replies: 4
    • Views: 393
    07-18-2017 01:15 PM Go to last post
  4. Bidi communication on Sierra doesn't work

    I installed new driver on MacOS Sierra 10.12, and the bidi communication doesn't work, an error message "Wrong DNS or IP address". Have you some ideas? Fiery E23C FD5.1 Fiery E42B FD5.1 MacOS 10.12

    Started by yann‎, 10-20-2016 12:37 AM
    • Replies: 8
    • Views: 11,968
    07-13-2017 03:48 PM Go to last post
  5. Can you run CWS remote on a Windows 10 PC?

    My company is looking to replace all the design Macs with Surface Studio's running Windows 10. My question is will I still be able to run the CWS remote program? I understand you were not supposed to update the Fiery Servers to 10 but not sure if that would affect running the remote program like we...

    Started by tikiranch‎, 07-07-2017 06:32 AM
    • Replies: 1
    • Views: 501
    07-12-2017 02:45 PM Go to last post
  6. Command WorkStation 6 on High Sierra

    Has anyone installed the latest version of CWS on a Mac running the beta of High Sierra? If so, have you encountered any issues?

    Started by ticky‎, 07-07-2017 07:53 AM
    • Replies: 1
    • Views: 466
    07-07-2017 03:44 PM Go to last post
  7. WanaCry RansomWare Attack

    Hi All In light of the recent Windows XP vulnerability exploit will Fiery Controllers running on WindowsXP Embedded support the security update released by Microsoft? Just curious.

    Started by Gavin‎, 05-16-2017 02:09 AM
    • Replies: 2
    • Views: 2,103
    06-27-2017 01:12 AM Go to last post
  8. Sierra 10.12.4 driver issue, no Fiery features.

    using the latest XC_Integrated570_v1_0RX_FD51_v1Cert.dmg download, v5.1 set. New MacBook Pro 15" with touchbar, OS 10.12.4. Print dialog printer options does not display Fiery Features.. console generates the following error when switching to the XC570 printer- Library Validation failed:...

    Started by hcbhealth‎, 04-12-2017 06:47 AM
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 6,283
    06-26-2017 11:38 AM Go to last post
  9. two-sided grayed out on mac sierra 10.12.3

    hi installed a xerox c60 , used the pdd from xerox.com and also tested from efi.com site when i install the printer, with the correct ppd, the two-sided feature in mac is grayed out we can only print duplex if we go to the printer features, they you see the comobo boxes with all features,...

    Started by Fabio.Pergola‎, 06-14-2017 07:55 AM
    • Replies: 2
    • Views: 983
    06-20-2017 02:03 AM Go to last post
  10. What is my Fiery Model and Version

    Hi all, As I am new to this area of the industry I need to be clear on the Model and type of RIP I have and what is on the box bear no resemblance to the descriptons for the drivers. Firstly Why ? Surely what is on the box on the machine should be how they are refered to. I have a box on the back...

    Started by Steve Warren‎, 06-08-2017 06:15 PM
    • Replies: 2
    • Views: 758
    06-12-2017 05:31 PM Go to last post
  11. Exclamation Fiery software manager.exe / security problem / Common Vulnerabilities and Exposures

    My customer reported a security problem in the Fiery Software Manager, which was installed automatically with the EFI driver 5.0 (XC_WorkCentre78xx-7970i_v2_1RX_FD50_WinRel1.zip). The customer uses a Xerox WorkCentre 7835 with EFI 7800 Series v2.0. The driver is installed on a Windows Server 2012...

    Started by Enrico_K&D‎, 06-09-2017 06:30 AM
    • Replies: 0
    • Views: 862
    06-09-2017 06:30 AM Go to last post
  12. Mac Fiery Driver - Printing Dark

    We've been using Fiery products for some time now. Back when we had the Splash printing technology as our output, we remember a setting in the driver on the Macs to help with print outs that appeared to be darker than what was seen on the Mac screen. This setting actually helped! Now that we've...

    Started by monaronyc‎, 05-09-2017 10:27 AM
    • Replies: 4
    • Views: 2,404
    05-16-2017 12:52 PM Go to last post
  13. Fiery Command Workstaion hangs or crashes randomly

    I have a Fiery E-42B connected to a Ricoh Pro C5100. I manage print jobs from a Mac with Fiery Command Workstation 5.8.0.39 SP2. The problem I’m having is that CWS hangs/crashes at random, even when no one has sent a print job. The symptoms are: Command Workstation has not crashed, but...

    Started by gwong‎, 03-16-2017 06:49 AM
    • Replies: 3
    • Views: 2,609
    04-18-2017 02:00 PM Go to last post
  14. OS X Yosemite (10.10) cupsfilter failed and imagepass-B1

    We are having problems with cupsfilter failed printing from our Mac:s to an Canon IR-ADV5030i that has an imagepass-B1. The driver we have been using was the CN_ImagePASS_B_v1_0R_FD47_v1 with no patches installed and now I've updated to the driver CN_ImagePASS_B_v1_0R_FD51_v1. Do I still need to...

    Started by KungFiery‎, 04-04-2017 11:01 PM
    canon, cups, cupsfilter, failed, imagepass b1
    • Replies: 2
    • Views: 1,586
    04-07-2017 03:00 AM Go to last post
  15. Question Number of copies randomizes on Win10/EX4110

    Hi! We still use an old EX4110 for driving a Xerox 4110 and face a strange problem: It seems that the Fiery gets confused with the number of copies we want to print. For example, sometimes, the Fiery prints hundreds of copies if I only want a single page. And ait almost ever refuses to print...

    Started by oxident‎, 04-02-2017 10:56 PM
    • Replies: 2
    • Views: 2,081
    04-03-2017 12:44 AM Go to last post
  16. Question EFI Developer ID is expired message at Driver Installation on MOC OSX 10.12.3

    I have this message at the Driver Installation. I can install the Driver, if i press the trust button, but i haven´t the "view all Settings button in the Printer Dialog. also the bidirectional communication is lost.

    Started by lepo2005‎, 03-30-2017 07:20 AM
    • Replies: 6
    • Views: 4,974
    04-01-2017 08:28 AM Go to last post
  17. Question Mac OS X Sierra (10.12) and WorkCentre 78xx

    Hello, We've been patiently waiting for a while for EFI drivers to come out for Mac OS X 10.12 and WorkCentre 7845 -- but still it appears they are not available on neither the Xerox website nor the EFI website. Do you guys intend to release these drivers in the near future? Are there any...

    Started by AndyA‎, 02-24-2017 08:28 AM
    • Replies: 5
    • Views: 4,409
    03-23-2017 04:13 AM Go to last post
  18. Mac Print Drivers (missing "Fiery Feature" dropdown

    I recently visited a customer to setup server presets but one of their users does not show the "Fiery Features" dropdown on the print dialog. I attached a pdf to show what I am seeing. You will notice that the 7100Series driver is missing this.

    Started by rsukhram@tgioa.com‎, 06-21-2016 12:10 PM
    • Replies: 9
    • Views: 12,179
    03-06-2017 01:46 PM Go to last post
  19. Printer and Fiery Features button causes long delays/hang - OS X Yosemite

    When I press the 'printer' button from any app (I mainly use Adobe CC) i get long delay (BBoD) then after I set the printer up and press print i get an even longer hang, sometimes for over one minute. This occurs on every Mac within our studio, all using the latest Yosemite version. ...

    Started by ReluctantPrintAdmin‎, 05-12-2015 03:39 AM
    2 Pages
    1 2
    • Replies: 16
    • Views: 27,253
    02-02-2017 05:21 PM Go to last post
  20. Hot Folder launch connection message

    Each time I launch Hot Folders app I get network connection window/question. (see attached). My Security setting are set to allow incoming connections.(see attached). If I turn off Mac Firewall, Hot Folders launches without warning. I'd rather have it on without warning message. Mac OS...

    Started by stepheng‎, 01-30-2017 11:27 AM
    • Replies: 0
    • Views: 3,836
    01-30-2017 11:27 AM Go to last post

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