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Forum: Macintosh / Microsoft OS

This is the place to ask questions and stay current on Fiery's support for the latest OS releases from Macintosh and Microsoft

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:00 AM
    • Replies: 0
    • Views: 1,261
    01-31-2019 09:00 AM Go to last post
  1. Canon GX-300 V2 OS X driver crashing Powerpoint/Word on print.

    OS X 10.5.8 and 10.6.8 Office 2004 and 2008, Powerpoint and Word No reported issues with 10.8 and Office 2011, no 10.7 installs. Yes, these are old versions but these Macs are unlikely to get upgraded. Apart from the nuke-the-site-from-orbit option of a complete wipe, have tried all...

    Started by Paul Stratford‎, 12-24-2012 09:09 AM
    driver, gx-300, mac, office, powerpoint
    • Replies: 4
    • Views: 16,835
    03-27-2013 06:11 AM Go to last post
  2. Connection problem

    Hi I have Mac OSX 10.6.8 and a EPSON RIP Station 5000 pro I am running CWS Macintosh Edition 1.7.0f10 as CWS 5 is not compatible with this old RIP I can see rip in server list on startup but when I try to connect the light on the front of the rip flashes and nothing happens. any ideas?

    Started by Richie_B‎, 05-20-2013 02:18 PM
    • Replies: 4
    • Views: 5,305
    05-24-2013 11:44 AM Go to last post
  3. Toshiba Fiery Drivers - Intermittent slow performance.

    Have a client that uses a combination of Windows and Mac computers. Windows users have no performance problems when sending to the Fiery controller on the Toshiba eStudio 4540c. Toshiba is hard wired to the network and many of the users both Windows and Mac are wireless. Using the latest...

    Started by aln.brown‎, 06-13-2013 11:44 AM
    osx, performance, slow, toshiba
    • Replies: 4
    • Views: 13,524
    08-02-2013 07:07 AM Go to last post
  4. Apache Web Server Patch

    Hi All, I have a customer in the UK who has carried out a security audit, and a vunerability has been highlighted in Apache Web Server, they are insisting that this is updated to at least version 2.2.25 I understand that there is a patch available to download, but I cannot find it anywhere. Any...

    Started by APDeane‎, 08-21-2013 02:22 AM
    • Replies: 4
    • Views: 6,358
    08-21-2013 05:24 AM Go to last post
  5. Mac OS X 10.10 Yosemite Drivers for the GX300?

    Are there any Mac OS X 10.10 Yosemite Drivers available for the GX300 Fiery. I have had look on the Canon website and the Fiery website but there does not seem to be any listed. We have four Fiery’s in our studio connected to four Canon C9070 Pro Digital printers. I have tried installing the...

    Started by roderick.gordon‎, 03-13-2015 06:42 AM
    • Replies: 4
    • Views: 9,771
    03-13-2015 01:12 PM Go to last post
  6. Docucolor 550 & Indesign CC2014 - forgetful print driver?...

    Hi When I print from Indesign and select SRA3, then go to the Fiery Features dialogue and set - for example: Heavyweight 3 / Face up / Tray 5 from the Fiery features dialogue, then print, it's fine. BUT

    Started by ReluctantPrintAdmin‎, 05-19-2015 08:20 AM
    • Replies: 4
    • Views: 6,347
    06-01-2015 12:48 PM Go to last post
  7. Is there a command line option to uninstall Fiery drivers for OS X?

    The new Fiery drivers for OS X 10.11 El Capitan state that older Fiery drivers need to be uninstalled before installing the new drivers. Otherwise there will be some problems. The uninstaller is of course a part of the driver download, but it's all GUI. Is there a way to uninstall Fiery drivers...

    Started by vsait‎, 10-29-2015 07:35 AM
    • Replies: 4
    • Views: 24,433
    11-19-2015 11:44 AM Go to last post
  8. Windows: Slow printing properties from applicat, but easly tempoary resolved with....

    Hi, we have lots of customers complaning that after a while printing from windows applications becomes verry slow, opening file - print - properties take 10-15 sec this happens on different OS xp, windows 8 , i have seen this on fiert drivers embed/external , 550, 770 , 700 ... its verry...

    Started by Fabio.Pergola‎, 12-09-2015 02:58 AM
    • Replies: 4
    • Views: 7,684
    12-09-2015 05:34 AM Go to last post
  9. Question Trojan Detected

    Is anyone else getting a Trojan when they update their Command Workstation to I just found a Trojan embedded in the CWS5.pkg named 'Trojan-GameThief.Win32.Nilage.hng'. I already sent this off to EFI to see what they say about it, but I thought I'd let everyone know.

    Started by Spork‎, 02-10-2016 09:05 AM
    • Replies: 4
    • Views: 5,971
    02-18-2016 01:01 AM Go to last post
  10. Versant 80 : Windows CBS Files (HUGE)

    Hi, we installed a Xerox Versant 80 with external Fiery after a while, fiery was disconnected, we saw the the c: drive was full we noticed verry big log files in the c:\windows\logs\cbs dir what is causing this issue or log files? thnx

    Started by Fabio.Pergola‎, 06-02-2016 03:36 AM
    • Replies: 4
    • Views: 8,143
    06-30-2016 04:48 AM Go to last post
  11. Mac Fiery Driver - Printing Dark

    We've been using Fiery products for some time now. Back when we had the Splash printing technology as our output, we remember a setting in the driver on the Macs to help with print outs that appeared to be darker than what was seen on the Mac screen. This setting actually helped! Now that we've...

    Started by monaronyc‎, 05-09-2017 10:27 AM
    • Replies: 4
    • Views: 9,182
    05-16-2017 12:52 PM Go to last post
  12. Windows 7 x86_64 EFI Card drivers?

    Hi, I have no idea if this is even the correct place to post this but here goes nothing. I work for a national non-profit and some time ago we got donated an older EFI Fiery with our Xerox. Not too long ago the mainboard for the Fiery died, we were able to pull out the interface card, and...

    Started by vatwater‎, 07-18-2017 07:58 AM
    • Replies: 4
    • Views: 5,771
    07-18-2017 01:15 PM Go to last post
  13. booklet printing with cover using Mac OS

    I need step by step instructions how to print a booklet with preprinted covers from bypass tray on Xerox 560 with EFI Fiery WS using MAC OS

    Started by‎, 06-03-2014 01:48 PM
    • Replies: 3
    • Views: 5,089
    06-09-2014 04:22 PM Go to last post
  14. OSX 10.10 Cups Filter Crashes

    customer has osx 10.10 with ic-414 on a bizhub c554e. I have been out there twice doing banner printing with her and has worked fine for me while onsite. Today i installed all the necessary patches for the fiery system running version 1.2, after i left customer tried again and every time customer...

    Started by CBWagar5‎, 11-13-2014 02:21 PM
    • Replies: 3
    • Views: 9,225
    11-18-2014 08:50 AM Go to last post
  15. Yosemite Driver installed and now CUPS keeps crashing and won't print

    I have updated our IC306 v2.0 for KM-C6000 with latest patches. Removed all printer drivers (not just for the C6000). Installed the new driver on Yosemite (10.10.1). Set up the printer using IP. When I print the CUPS driver crashes and then print jobs are stuck in the print queue with a...

    Started by chrissvp‎, 11-19-2014 06:09 AM
    • Replies: 3
    • Views: 5,233
    01-06-2015 03:48 PM Go to last post
  16. Question Where are the presets stored?

    Using Xerox drivers (v5) for C70 on Mac El Capitan and Yosemite. Where are the user defined presets stored on a mac?

    Started by DragonLeaves‎, 12-01-2015 05:44 PM
    el capitan, presets
    • Replies: 3
    • Views: 9,327
    01-06-2016 09:03 AM Go to last post
  17. Moving Hold Queue Files

    Hi, I am replacing a Konica Minolta copier with a Toshiba both with Fiery's. Is it possible to move the files in the hold queue on the Konica over to the Toshiba. Thanks

    Started by Keith Llewellyn‎, 01-04-2016 06:17 PM
    • Replies: 3
    • Views: 5,648
    01-08-2016 01:37 PM Go to last post
  18. OS question

    Being new to this I'm not sure if I'm posting in the right place. Please excuse. After many years using CWS on Windows XP without any problems I am now concerned with what to do about the Windows dead end. I have an old Mac mini but it's quite slow and a new Mac would be too expensive for me. I...

    Started by Captain Slow‎, 02-08-2016 03:29 PM
    • Replies: 3
    • Views: 5,081
    02-10-2016 03:53 PM Go to last post
  19. being booted off

    i have 4 to 6 user to log on to command workstation 5 1 or to log on it fine it a 3 or more log on the first 1 or 2 get booted off we are all on mac

    Started by millerjohn101‎, 03-02-2016 07:57 AM
    • Replies: 3
    • Views: 5,608
    03-08-2016 01:07 PM Go to last post
  20. Firebird upgrade

    I inherited a situation with 2 Canon imagePRESS C1+ with server Q2. Due to vulnerabilities associated with the Operating System (Windows XPe) and the version of Firebird running on the servers, both are now disconnected from the network. The support company was contacted and they stated that...

    Started by Hilario Almeida‎, 03-02-2016 08:56 AM
    • Replies: 3
    • Views: 5,666
    03-03-2016 05:54 AM Go to last post

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