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Forum: Macintosh / Microsoft OS

This is the place to ask questions and stay current on Fiery's support for the latest OS releases from Macintosh and Microsoft

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:00 AM
    • Replies: 0
    • Views: 1,586
    01-31-2019 09:00 AM Go to last post
  1. Versant 80 : Windows CBS Files (HUGE)

    Hi, we installed a Xerox Versant 80 with external Fiery after a while, fiery was disconnected, we saw the the c: drive was full we noticed verry big log files in the c:\windows\logs\cbs dir what is causing this issue or log files? thnx

    Started by Fabio.Pergola‎, 06-02-2016 03:36 AM
    • Replies: 4
    • Views: 8,261
    06-30-2016 04:48 AM Go to last post
  2. Pitstop Trial Expired message

    Can anyone tell me where the latest Mac OS (10.11) El Capitan store the pitstop licence information. My Customer purchased and installed the impose module on their Mac but didn't manage to licence it properly. They therefore haven't been able to use it since the 30 day trial expired. I've...

    Started by paul s‎, 06-02-2016 09:23 PM
    • Replies: 2
    • Views: 4,906
    06-08-2016 04:34 PM Go to last post
  3. Print to DC550 forgets paper size...

    ... when sending anything to Tray 5, reverts back to 8.5"x11" ElCap 10.11.5 (Indesign 2015.3) Printing Via IP Any Ideas?

    Started by ReluctantPrintAdmin‎, 05-25-2016 06:31 AM
    • Replies: 5
    • Views: 7,421
    06-02-2016 03:55 AM Go to last post
  4. Job log

    MY job log is not showing? despite trying to show it. It says there is 1 of 30,000 jobs. Any ideas would be appreciated

    Started by tailflylegend‎, 04-29-2016 02:49 AM
    • Replies: 5
    • Views: 5,235
    05-31-2016 01:59 AM Go to last post
  5. Fiery SP2, Yosemite 10.10.5 and Photoshop CS3

    Installed the Fiery Software update. Fixed the long wait time when selecting "Printer" in print dialog box. Photoshop now hangs in "levels" for example unless I switch to another program and then switch back to Photoshop. Reinstalled Photoshop, reset PRAM and repaired permissions - no...

    Started by MMPYakima‎, 05-13-2016 11:46 AM
    • Replies: 0
    • Views: 6,787
    05-13-2016 11:46 AM Go to last post
  6. being booted off

    i have 4 to 6 user to log on to command workstation 5 1 or to log on it fine it a 3 or more log on the first 1 or 2 get booted off we are all on mac

    Started by millerjohn101‎, 03-02-2016 07:57 AM
    • Replies: 3
    • Views: 5,680
    03-08-2016 01:07 PM Go to last post
  7. CWS loads but doesn't show on desktop

    It was working fine (Windows 8) but yesterday would open but not display the program window. Show on tool bar at bottom... It was CWS 5.7 (maybe) but have also upgraded (after the problem) to 5.8. Someone else had this problem (I think) but I can't find the post/thread. Production stopped! Can...

    Started by Printsweet‎, 03-04-2016 02:52 AM
    cws 5.7, windows 8
    • Replies: 2
    • Views: 5,336
    03-04-2016 05:05 AM Go to last post
  8. Yosemity - driver install failed

    Hi I am IT manager at a small Architecture firm. We have a RICOH Pro C5100S with a Fiery E-22B installed. I have downloaded the latest OS X driver at Most of my client machines (iMac) run OS X 10.10.5 and generally they are set up identically, but used by different individuals. ...

    Started by m.bilde‎, 01-18-2016 01:16 AM
    driver issues, mac
    • Replies: 2
    • Views: 13,163
    03-04-2016 04:42 AM Go to last post
  9. Firebird upgrade

    I inherited a situation with 2 Canon imagePRESS C1+ with server Q2. Due to vulnerabilities associated with the Operating System (Windows XPe) and the version of Firebird running on the servers, both are now disconnected from the network. The support company was contacted and they stated that...

    Started by Hilario Almeida‎, 03-02-2016 08:56 AM
    • Replies: 3
    • Views: 5,745
    03-03-2016 05:54 AM Go to last post
  10. 90-120 sec. delay printing from Win7 PC to KM8000 PRESS (Fiery IC306 v2.0) we have had all sorts of issues with our Fiery Production Printers since our company moved our print shop to a new building last August. We had been in the same building and print shop location for 20+ years with virtually zero issues to speak of. When I took over Graphics/Duplication...

    Started by cbstossel‎, 02-29-2016 01:01 PM
    • Replies: 0
    • Views: 5,302
    02-29-2016 01:01 PM Go to last post
  11. Error - EF256113.SRV program has stopped responding (Printer Properties, Windows 7)

    We have 4 EFI Fiery CWS units for the following Production Printers: Canon C6000 (CWS - WinXP Embedded) Canon C6010 (CWS - WinXP Pro) Konica Minolta 8000 (CWS - WinXP Pro) Canon C800 (CWS - Win7 Pro x64) When our company updated our standard workstation...

    Started by cbstossel‎, 02-18-2016 09:23 AM
    • Replies: 2
    • Views: 6,496
    02-19-2016 05:30 AM Go to last post
  12. Question Trojan Detected

    Is anyone else getting a Trojan when they update their Command Workstation to I just found a Trojan embedded in the CWS5.pkg named 'Trojan-GameThief.Win32.Nilage.hng'. I already sent this off to EFI to see what they say about it, but I thought I'd let everyone know.

    Started by Spork‎, 02-10-2016 09:05 AM
    • Replies: 4
    • Views: 6,047
    02-18-2016 01:01 AM Go to last post
  13. Mac OS 10.11 El Capitan Compatibility

    Fiery Extended Applications Package Compatibility Today Apple released Mac OS 10.11 to the field, available as a free download from EFI has been evaluating all the Mac OS 10.11 beta releases and GM seed from Apple. Our testing so far confirms that the current Fiery Extended...

    Started by Greta_C‎, 09-30-2015 12:49 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 28,517
    02-15-2016 06:26 AM Go to last post
  14. OS question

    Being new to this I'm not sure if I'm posting in the right place. Please excuse. After many years using CWS on Windows XP without any problems I am now concerned with what to do about the Windows dead end. I have an old Mac mini but it's quite slow and a new Mac would be too expensive for me. I...

    Started by Captain Slow‎, 02-08-2016 03:29 PM
    • Replies: 3
    • Views: 5,157
    02-10-2016 03:53 PM Go to last post
  15. Basic Color and Advanced Color Grayed out on MAC Driver

    I had some great tips for a customer using MAC OS Yosemite. Only thing is the color adjustment options are greyed out. I installed via the INF. This Canon Fiery A-1. This isn't the only time I've seen this. Help!

    Started by jgonzotx‎, 02-01-2016 11:33 AM
    • Replies: 2
    • Views: 5,525
    02-03-2016 03:49 PM Go to last post
  16. New mac with El Capitan issues.

    One of our designers Imac went down. Shes on a borrowed one with a new OS, El Capitan. Can't install Command Work Station. An error about missing resources. Any ideas? Thanks Sean

    Started by SeanRyder‎, 02-01-2016 03:59 PM
    • Replies: 2
    • Views: 6,538
    02-01-2016 07:47 PM Go to last post
  17. Question Bidirectional configuration on Mac Driver

    Hello EFI Since Yosemite and now with El Capitan, we cannot change anymore the IP address in the printer options menus. I really understand, that the OSX design has changed, but when we use this driver via a shared Windows server, we cannot use many options. Is there no solution feasible ? ...

    Started by favrj‎, 01-19-2016 01:13 AM
    • Replies: 0
    • Views: 3,215
    01-19-2016 01:13 AM Go to last post
  18. How to transfer Fiery Express 4.5 software to another iMac

    Hello, Our company plans on purchasing another iMac to replace the older machine. Is it possible to transfer the software to the new machine? if so, what is the process? thanks!

    Started by vlad_mond‎, 01-15-2016 06:51 AM
    • Replies: 1
    • Views: 4,512
    01-18-2016 02:55 PM Go to last post
  19. Moving Hold Queue Files

    Hi, I am replacing a Konica Minolta copier with a Toshiba both with Fiery's. Is it possible to move the files in the hold queue on the Konica over to the Toshiba. Thanks

    Started by Keith Llewellyn‎, 01-04-2016 06:17 PM
    • Replies: 3
    • Views: 5,730
    01-08-2016 01:37 PM Go to last post
  20. Question Where are the presets stored?

    Using Xerox drivers (v5) for C70 on Mac El Capitan and Yosemite. Where are the user defined presets stored on a mac?

    Started by DragonLeaves‎, 12-01-2015 05:44 PM
    el capitan, presets
    • Replies: 3
    • Views: 9,482
    01-06-2016 09:03 AM Go to last post

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