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Forum: Macintosh / Microsoft OS

This is the place to ask questions and stay current on Fiery's support for the latest OS releases from Macintosh and Microsoft

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:00 AM
    • Replies: 0
    • Views: 1,613
    01-31-2019 09:00 AM Go to last post
  1. Lightbulb Docucolor 252 - OS X 10.7 Lion

    Hi, i have a Docucolor 252 built-in Fiery Controller and a Mac with Lion. I need to know when we will release driver updates. Latest printers xerox support lion, i'm surprised! I remain waiting for your help thanks

    Started by umbertoc‎, 09-28-2011 03:12 PM
    docucolor 252; lion;, mac osx 10.7
    • Replies: 5
    • Views: 11,590
    09-30-2011 01:39 PM Go to last post
  2. Question Distorted output from Word2010

    Hi All, Perhaps someone could help me out, or put me on the right track. Yesterday I received a call from Germany, claiming that when printing from Word 2010, with a PostScript driver for either Sys8R2 or Sys9R2 device, the output is somewhat distorted. Conditions: The document contains an...

    Started by RichardT‎, 03-08-2012 01:45 AM
    • Replies: 5
    • Views: 11,914
    03-12-2012 06:57 AM Go to last post
  3. EFI--driver downloads, please stop the nannying

    Mike R, I know you're listening. The download drivers page: gets me to the point where I can download drivers, but ONLY for the platform from which I am currently browsing. I'm on my Mac, so it shows me *only* Mac print...

    Started by adam1991‎, 11-06-2013 05:09 PM
    • Replies: 5
    • Views: 5,930
    11-27-2013 11:05 AM Go to last post
  4. Exclamation Mac 10.6 with IC413 System 10e color blocks on background

    Printing from Mac 10.6.8 and 10.7, when sending from Preview, Microsoft Office Suite and keynote the image comes out with a color in the background. The background should be white. It is consistent, happens with every print out of these aps. The Fiery is up to date, the drivers are the newest and...

    Started by MacGrrl007‎, 04-15-2014 01:26 PM
    • Replies: 5
    • Views: 7,173
    04-16-2014 08:10 AM Go to last post
  5. Delay in accessing printer driver from Acrobat in OS X 10.9

    Hi, I have a Color Canon 5255 and a ImagePass B2 Fiery and since I upgraded to Mavericks, I'm having problems with a significant delay accessing the printer settings when using Acrobat X and XI. I downloaded and installed the new drivers. When I click on the Printer button from the Acrobat Print...

    Started by dpmellis‎, 07-30-2014 11:30 AM
    acrobat, delay, os x
    • Replies: 5
    • Views: 8,402
    10-30-2014 08:46 AM Go to last post
  6. Post Duplex of by default on Konica C284e

    We are in a design environment, and the option of having the duplex on by default in the printer driver is very frustrating. Printer : Konica Minolta Bizhub C284e Fiery : IC-414 v1.2 I have used driver supplied, and the latest from Fiery website. In the meantime I have modified the PPD: line...

    Started by johanvos‎, 03-09-2015 11:15 PM
    • Replies: 5
    • Views: 9,490
    03-27-2015 05:46 PM Go to last post
  7. OS X: Fierybidi Message about Gestalt selector

    The OS X 10.10.3 system log file is recording the attached message every 12 seconds. Apparently EFI is using a deprecated OS version-verification method which fails and generates the message. Thinly began happening when Installed drivers for our new EXi-C60 system. I have uninstalled and...

    Started by dhendrickson‎, 04-24-2015 02:51 PM
    • Replies: 5
    • Views: 8,642
    05-15-2015 01:04 PM Go to last post
  8. Fiery Crash when importing Mac PDFContext files

    Whenever I import a pdf that has been created using Mac OS X Quartz PDFContext the fiery crashes. The parsing/loading bar never completes and I have to cancel it, then reboot the fiery to get it working again. I am using Windows, but the only issue seems to be with the Fiery.

    Started by GarethO‎, 06-18-2015 04:33 PM
    • Replies: 5
    • Views: 6,155
    06-24-2015 12:51 PM Go to last post
  9. Drag n Drop issue

    Drag n drop in command workstation has stopped working after updating Yosemite to 10.10.5. Reinstalled command workstation but to no avail. Any ideas.

    Started by Mickyh99‎, 09-15-2015 11:46 PM
    • Replies: 5
    • Views: 5,693
    10-20-2015 02:59 PM Go to last post
  10. Job log

    MY job log is not showing? despite trying to show it. It says there is 1 of 30,000 jobs. Any ideas would be appreciated

    Started by tailflylegend‎, 04-29-2016 02:49 AM
    • Replies: 5
    • Views: 5,237
    05-31-2016 01:59 AM Go to last post
  11. Print to DC550 forgets paper size...

    ... when sending anything to Tray 5, reverts back to 8.5"x11" ElCap 10.11.5 (Indesign 2015.3) Printing Via IP Any Ideas?

    Started by ReluctantPrintAdmin‎, 05-25-2016 06:31 AM
    • Replies: 5
    • Views: 7,422
    06-02-2016 03:55 AM Go to last post
  12. Drivers Not Installing on Sierra

    Has anyone tried to install any Fiery drivers on a Mac running Sierra? I am trying to currently and the driver I have from the Fiery site comes up with a generic 'install failed' message while the driver from the Konica Minolta site instantly says "wrong operating system" and they have nothing...

    Started by ticky‎, 09-21-2016 11:34 AM
    • Replies: 5
    • Views: 16,910
    09-27-2016 10:19 AM Go to last post
  13. Fiery Driver RX vs APO?

    Hello, I just recently rebuilt a Mac with Sierra and couldn't cleanly install our Fiery Versant V80 v1.2 driver, received an install error. I see there's an update on the EFI support site. What are the differences between these two drivers? The Release Notes donít distinguish between the two. ...

    Started by Bob J‎, 12-13-2016 01:33 PM
    • Replies: 5
    • Views: 10,526
    12-14-2016 11:14 AM Go to last post
  14. Question Mac OS X Sierra (10.12) and WorkCentre 78xx

    Hello, We've been patiently waiting for a while for EFI drivers to come out for Mac OS X 10.12 and WorkCentre 7845 -- but still it appears they are not available on neither the Xerox website nor the EFI website. Do you guys intend to release these drivers in the near future? Are there any...

    Started by AndyA‎, 02-24-2017 08:28 AM
    • Replies: 5
    • Views: 11,407
    03-23-2017 04:13 AM Go to last post
  15. Preset in Indesign do not save print settings.

    Hello I have a customer with a Xerox Versant 80 with EX80 V1.2 with all patches installed. When they print from a Mac OS 10.12.6 and Indesign V 2017.1 Build there is some problem with the latest printdriver from When they do all settings for printing in Indesign and in the...

    Started by labanmatte‎, 08-11-2017 12:20 AM
    • Replies: 5
    • Views: 10,989
    11-23-2017 03:22 AM Go to last post
  16. Can't upgrade 10.13 print driver to 10.13.1

    Since I upgraded to OS 10.13.1 I can't print to my Versant 80 printers. Actually I can't install a print driver either. Are there any print drivers in the works for 10.13.1 (a patch maybe for 10.13). I need to get back to printing and right now I just have two big expensive doorstops.

    Started by OGCastro‎, 12-06-2017 03:36 PM
    10.13.1 print drivers, high sierra
    • Replies: 5
    • Views: 7,038
    05-30-2018 05:57 PM Go to last post
  17. Canon IR6800C D1 and Snow Leopard

    Hi everyone, hope someone can help. We have the above printer and run a mixture of Windows and Mac computers. We now have a big issue with the Macs, that we cannot upgrade to Snow Leopard as there is not a printer driver and they cannot use the full settings of the printer However I...

    Started by alexh‎, 02-25-2011 09:19 AM
    canon, drivers, Mac OSX 10.6
    • Replies: 4
    • Views: 13,119
    02-25-2011 12:35 PM Go to last post
  18. Fiery application and print driver support for Mac OS 10.10

    Apple announced the same day availability of Mac OS 10.10 on October 16. EFI is in the process of releasing the following updated software to support Mac OS 10.10: Fiery Printer Drivers - EFI will begin posting updated drivers versions on October 17 in the Download Center. Please use these...

    Started by Mike_R‎, 10-16-2014 12:11 PM
    • Replies: 4
    • Views: 49,328
    11-19-2014 08:13 AM Go to last post
  19. Unhappy Problem installing Fiery driver on Mac OS 10.10

    Hello I have a customer that have some problems installing the xerox C60 Fiery driver for the EX-I ripp. It works on some computers with mac ox 10.10 but not all computers. I got this messages when i try to install and i dont know what todo ? please help me.

    Started by labanmatte‎, 02-09-2015 03:02 AM
    • Replies: 4
    • Views: 20,185
    04-15-2015 12:28 PM Go to last post
  20. Xerox J75 driver on Windows 8.1 extremely slow

    I have a customer that has a J75 with an external Fiery that has very slow response times with their driver. We have loaded the driver from Xerox website with no luck in increasing response. The printer preferences can take up to 30 or 40 seconds to display. We've tried re-loading TCP/IP ports...

    Started by josefsj‎, 03-24-2015 11:32 AM
    • Replies: 4
    • Views: 6,265
    03-25-2015 07:13 AM Go to last post

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