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Forum: Macintosh / Microsoft OS

This is the place to ask questions and stay current on Fiery's support for the latest OS releases from Macintosh and Microsoft

  1. Sticky Thread Sticky: Mac software installation issues

    EFI’s Mac developer certificate expired on March 30, 2017 which affects installation of Fiery software on Mac OS clients on or after March 30, 2017: Installation of any Fiery Driver for Mac OS without a valid certificate will warn the user that the certificate is invalid. Ignoring this message...

    Started by Mike_R‎, 04-02-2017 12:55 PM
    • Replies: 1
    • Views: 11,803
    04-07-2017 08:12 AM Go to last post
  2. Sticky Thread Sticky: Information on Fiery drivers and macOS Sierra 10.12

    Information on Fiery drivers and macOS Sierra 10.12 - Other Languages Here On September 20, Apple released the new macOS Sierra 10.12 operating system. If you are using an English version of our current Fiery driver already installed on your Mac, it will be compatible with macOS Sierra 10.12....

    Started by Anthony.L‎, 09-22-2016 10:35 PM
    • Replies: 0
    • Views: 28,473
    09-22-2016 10:35 PM Go to last post
  1. two-sided grayed out on mac sierra 10.12.3

    hi installed a xerox c60 , used the pdd from xerox.com and also tested from efi.com site when i install the printer, with the correct ppd, the two-sided feature in mac is grayed out we can only print duplex if we go to the printer features, they you see the comobo boxes with all features,...

    Started by Fabio.Pergola‎, 06-14-2017 07:55 AM
    • Replies: 2
    • Views: 4,966
    06-20-2017 02:03 AM Go to last post
  2. What is my Fiery Model and Version

    Hi all, As I am new to this area of the industry I need to be clear on the Model and type of RIP I have and what is on the box bear no resemblance to the descriptons for the drivers. Firstly Why ? Surely what is on the box on the machine should be how they are refered to. I have a box on the back...

    Started by Steve Warren‎, 06-08-2017 06:15 PM
    • Replies: 2
    • Views: 4,243
    06-12-2017 05:31 PM Go to last post
  3. Exclamation Fiery software manager.exe / security problem / Common Vulnerabilities and Exposures

    My customer reported a security problem in the Fiery Software Manager, which was installed automatically with the EFI driver 5.0 (XC_WorkCentre78xx-7970i_v2_1RX_FD50_WinRel1.zip). The customer uses a Xerox WorkCentre 7835 with EFI 7800 Series v2.0. The driver is installed on a Windows Server 2012...

    Started by Enrico_K&D‎, 06-09-2017 06:30 AM
    • Replies: 0
    • Views: 4,798
    06-09-2017 06:30 AM Go to last post
  4. Mac Fiery Driver - Printing Dark

    We've been using Fiery products for some time now. Back when we had the Splash printing technology as our output, we remember a setting in the driver on the Macs to help with print outs that appeared to be darker than what was seen on the Mac screen. This setting actually helped! Now that we've...

    Started by monaronyc‎, 05-09-2017 10:27 AM
    • Replies: 4
    • Views: 6,516
    05-16-2017 12:52 PM Go to last post
  5. Fiery Command Workstaion hangs or crashes randomly

    I have a Fiery E-42B connected to a Ricoh Pro C5100. I manage print jobs from a Mac with Fiery Command Workstation SP2. The problem Iím having is that CWS hangs/crashes at random, even when no one has sent a print job. The symptoms are: Command Workstation has not crashed, but...

    Started by gwong‎, 03-16-2017 06:49 AM
    • Replies: 3
    • Views: 6,002
    04-18-2017 02:00 PM Go to last post
  6. OS X Yosemite (10.10) cupsfilter failed and imagepass-B1

    We are having problems with cupsfilter failed printing from our Mac:s to an Canon IR-ADV5030i that has an imagepass-B1. The driver we have been using was the CN_ImagePASS_B_v1_0R_FD47_v1 with no patches installed and now I've updated to the driver CN_ImagePASS_B_v1_0R_FD51_v1. Do I still need to...

    Started by KungFiery‎, 04-04-2017 11:01 PM
    canon, cups, cupsfilter, failed, imagepass b1
    • Replies: 2
    • Views: 4,565
    04-07-2017 03:00 AM Go to last post
  7. Question Number of copies randomizes on Win10/EX4110

    Hi! We still use an old EX4110 for driving a Xerox 4110 and face a strange problem: It seems that the Fiery gets confused with the number of copies we want to print. For example, sometimes, the Fiery prints hundreds of copies if I only want a single page. And ait almost ever refuses to print...

    Started by oxident‎, 04-02-2017 10:56 PM
    • Replies: 2
    • Views: 5,685
    04-03-2017 12:44 AM Go to last post
  8. Question EFI Developer ID is expired message at Driver Installation on MOC OSX 10.12.3

    I have this message at the Driver Installation. I can install the Driver, if i press the trust button, but i havenīt the "view all Settings button in the Printer Dialog. also the bidirectional communication is lost.

    Started by lepo2005‎, 03-30-2017 07:20 AM
    • Replies: 6
    • Views: 12,157
    04-01-2017 08:28 AM Go to last post
  9. Question Mac OS X Sierra (10.12) and WorkCentre 78xx

    Hello, We've been patiently waiting for a while for EFI drivers to come out for Mac OS X 10.12 and WorkCentre 7845 -- but still it appears they are not available on neither the Xerox website nor the EFI website. Do you guys intend to release these drivers in the near future? Are there any...

    Started by AndyA‎, 02-24-2017 08:28 AM
    • Replies: 5
    • Views: 8,196
    03-23-2017 04:13 AM Go to last post
  10. Mac Print Drivers (missing "Fiery Feature" dropdown

    I recently visited a customer to setup server presets but one of their users does not show the "Fiery Features" dropdown on the print dialog. I attached a pdf to show what I am seeing. You will notice that the 7100Series driver is missing this.

    Started by rsukhram@tgioa.com‎, 06-21-2016 12:10 PM
    • Replies: 9
    • Views: 21,817
    03-06-2017 01:46 PM Go to last post
  11. Printer and Fiery Features button causes long delays/hang - OS X Yosemite

    When I press the 'printer' button from any app (I mainly use Adobe CC) i get long delay (BBoD) then after I set the printer up and press print i get an even longer hang, sometimes for over one minute. This occurs on every Mac within our studio, all using the latest Yosemite version. ...

    Started by ReluctantPrintAdmin‎, 05-12-2015 03:39 AM
    2 Pages
    1 2
    • Replies: 16
    • Views: 42,751
    02-02-2017 05:21 PM Go to last post
  12. Fiery Driver RX vs APO?

    Hello, I just recently rebuilt a Mac with Sierra and couldn't cleanly install our Fiery Versant V80 v1.2 driver, received an install error. I see there's an update on the EFI support site. What are the differences between these two drivers? The Release Notes donít distinguish between the two. ...

    Started by Bob J‎, 12-13-2016 01:33 PM
    • Replies: 5
    • Views: 7,975
    12-14-2016 11:14 AM Go to last post
  13. Question No Fiery Features Dropdown. Only in Office 2016

    Mac running OSX 10.10. Just upgraded to Office 2016. Doesn't get a fiery features drop down. Only get Printer Features drop down. All other applications have fiery features fine. :p :cool: :p

    Started by ksweetman‎, 10-07-2016 10:02 AM
    • Replies: 2
    • Views: 8,433
    12-13-2016 01:27 PM Go to last post
  14. OSX How do setup hold queue?

    Hi There, I can't get OSX to select the correct driver for my hold queue, I've tried this: - Add a new printer from OSX System prefs - Chosen IP - Entered the IP address - Chosen LPD for the protocol - Typed 'Hold' into the queue - Named the printer (Xerox 560) - Left Location blank

    Started by cmscss‎, 11-08-2016 06:07 PM
    • Replies: 1
    • Views: 6,930
    11-08-2016 06:27 PM Go to last post
  15. Question Windows 10 properties not holding when printing

    I was working with a customer yesterday that is having issues printing from a Windows 10 machine to either an IC-413 (1.1) on a KM C6000 or an IC-415 (2.0) on a KM C1060. The files would only hold some of her properties. She was initially printing from PrintShop Mail (tried both Opt PS &...

    Started by dlerbs‎, 11-06-2015 08:34 AM
    print issues, windows, windows 10
    • Replies: 2
    • Views: 19,985
    11-01-2016 03:48 PM Go to last post
  16. [driver] [microsoft] Request for Windows Server 2016 driver available

    Dear EFI team, we have a few customer queries about the availability of the Windows Server 2016 driver. The Fiery PostScript Driver version 5.0 supports up to Windows Server 2012 R2. Could you give us a release date? Best regards, Enrico

    Started by Enrico_K&D‎, 10-31-2016 06:11 AM
    • Replies: 1
    • Views: 16,907
    11-01-2016 03:46 PM Go to last post
  17. CWS SP2 did not lauch on Sierra

    Hello! We updated one of our Mac on Sierra a few days ago. Until yesterday CWS worked flawlessly. Since yesterday CWS do not launch anymore. The icon in the dock jumps once - then happens nothing. No error, no crashlog. Things we did to solve this: *) rebooting the Mac *)...

    Started by muelli75‎, 10-22-2016 02:14 AM
    cws, sierra
    • Replies: 0
    • Views: 7,823
    10-22-2016 02:14 AM Go to last post
  18. Bidi communication on Sierra doesn't work

    I installed new driver on MacOS Sierra 10.12, and the bidi communication doesn't work, an error message "Wrong DNS or IP address". Have you some ideas? Fiery E23C FD5.1 Fiery E42B FD5.1 MacOS 10.12

    Started by yann‎, 10-20-2016 12:34 AM
    • Replies: 0
    • Views: 6,760
    10-20-2016 12:34 AM Go to last post
  19. Unable to deploy efi driver C70 thru Group policy in windows 10

    When we try to deploy C70 Exi driver through windows group policy the windows 10 system request login credentials. Any suggestions to resolve this issue. Note: i tried Xerox global driver thru group policy the windows 10 clients works fine without any issue.

    Started by m.bharani‎, 10-11-2016 01:12 AM
    • Replies: 2
    • Views: 8,579
    10-15-2016 10:40 PM Go to last post
  20. Drivers Not Installing on Sierra

    Has anyone tried to install any Fiery drivers on a Mac running Sierra? I am trying to currently and the driver I have from the Fiery site comes up with a generic 'install failed' message while the driver from the Konica Minolta site instantly says "wrong operating system" and they have nothing...

    Started by ticky‎, 09-21-2016 11:34 AM
    • Replies: 5
    • Views: 14,787
    09-27-2016 10:19 AM Go to last post

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