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Forum: Macintosh / Microsoft OS

This is the place to ask questions and stay current on Fiery's support for the latest OS releases from Macintosh and Microsoft

  1. Post Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:00 AM
    • Replies: 0
    • Views: 1,636
    01-31-2019 09:00 AM Go to last post
  1. OSX How do setup hold queue?

    Hi There, I can't get OSX to select the correct driver for my hold queue, I've tried this: - Add a new printer from OSX System prefs - Chosen IP - Entered the IP address - Chosen LPD for the protocol - Typed 'Hold' into the queue - Named the printer (Xerox 560) - Left Location blank

    Started by cmscss‎, 11-08-2016 06:07 PM
    • Replies: 1
    • Views: 9,792
    11-08-2016 06:27 PM Go to last post
  2. OSX Lion drivers?

    Hi there It has now been 4 months since the release of Lion. What is the ETA of the drivers for Fierys please? My clients are going crazy everytime I speak with them. Honestly is there any other manufacturer having issues writing OSX Lion drivers? Answer: NO! What is the difficulty here? I...

    Started by djzolla‎, 12-01-2011 03:26 AM
    3 Pages
    1 2 3
    lion, mac osx 10.7, xerox 550
    • Replies: 21
    • Views: 254,567
    01-05-2012 06:16 AM Go to last post
  3. PDF Support Applications Enfocus does not start up

    I have a SeeQuence Suite Dongle which allows me to install the PDF Support Applications on my Mac OSX 10.9.5. after install EnFocus does not show up in the Acrobat X tools panel but as far as I can tell it was installed as I see everything Enfocus related inside Acrobat’s App package contents...

    Started by mriebese‎, 10-09-2015 07:21 AM
    enfocus, not starting, pdf, support application
    • Replies: 1
    • Views: 7,646
    10-20-2015 02:00 PM Go to last post
  4. Photoshop Crashing

    Installed a new Kyocera 4550ci with Fiery Print System 13. Driver Version 2.0. Whenever they try to print from Photoshop it closes the program. It is happening to 3 Mac's that are running 10.6.8. They say it has happened using acrobat too. I have not seen this. Only the Photoshop crash....

    Started by pete.susino‎, 04-22-2014 11:26 AM
    • Replies: 0
    • Views: 3,981
    04-22-2014 11:26 AM Go to last post
  5. PitStop Edit and Mac 10.9

    Please be aware that the PitStop Edit software included with the Fiery JobMaster, Impose and Compose option kits is not compatible with Mac OS 10.9. Even with a working version of Acrobat in 10.9, the PitStop Edit plug-in is not available. If PitStop Edit functionality is needed for your workflow,...

    Started by Mike_R‎, 11-07-2013 05:49 PM
    • Replies: 0
    • Views: 5,537
    11-07-2013 05:49 PM Go to last post
  6. Pitstop Trial Expired message

    Can anyone tell me where the latest Mac OS (10.11) El Capitan store the pitstop licence information. My Customer purchased and installed the impose module on their Mac but didn't manage to licence it properly. They therefore haven't been able to use it since the 30 day trial expired. I've...

    Started by paul s‎, 06-02-2016 09:23 PM
    • Replies: 2
    • Views: 4,910
    06-08-2016 04:34 PM Go to last post
  7. Preset in Indesign do not save print settings.

    Hello I have a customer with a Xerox Versant 80 with EX80 V1.2 with all patches installed. When they print from a Mac OS 10.12.6 and Indesign V 2017.1 Build there is some problem with the latest printdriver from When they do all settings for printing in Indesign and in the...

    Started by labanmatte‎, 08-11-2017 12:20 AM
    • Replies: 5
    • Views: 11,009
    11-23-2017 03:22 AM Go to last post
  8. Print Driver Installer Package Fails On OS X 10.10 Yosemite

    Hi, When the fiery driver installer package is run the wizard fails with an error message "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance" The driver is not installed and the installer quits. Latest Canon Driver...

    Started by iain_murray‎, 07-15-2016 06:47 AM
    • Replies: 3
    • Views: 9,301
    07-22-2016 02:42 AM Go to last post
  9. Print to DC550 forgets paper size...

    ... when sending anything to Tray 5, reverts back to 8.5"x11" ElCap 10.11.5 (Indesign 2015.3) Printing Via IP Any Ideas?

    Started by ReluctantPrintAdmin‎, 05-25-2016 06:31 AM
    • Replies: 5
    • Views: 7,424
    06-02-2016 03:55 AM Go to last post
  10. Printable page size to big - CANON IR ADV 5235i

    When selecting a certain page size (lets say DIN A4), and then trying to print from an Application like Indesign, when i select "fit to page", it gives me back 99,95 %, and therefore cuts away parts of the page when printing, because the printer can only print at about 97% size. Any help or tips...

    Started by Loopy37‎, 08-03-2015 02:13 AM
    • Replies: 3
    • Views: 6,161
    10-01-2015 09:44 AM Go to last post
  11. Printer and Fiery Features button causes long delays/hang - OS X Yosemite

    When I press the 'printer' button from any app (I mainly use Adobe CC) i get long delay (BBoD) then after I set the printer up and press print i get an even longer hang, sometimes for over one minute. This occurs on every Mac within our studio, all using the latest Yosemite version. ...

    Started by ReluctantPrintAdmin‎, 05-12-2015 03:39 AM
    2 Pages
    1 2
    • Replies: 16
    • Views: 51,532
    02-02-2017 05:21 PM Go to last post
  12. Printer only using default setting since mac 10.9 update

    Hello, Ever since the mac 10.9 update my fiery B2 connect to a canon IR 5035 will only print what the default values are. If you change anything in any menu it will reset to what the CUPS value are. You can change the CUPS value but that is not a good work around for the amount of print I do. I...

    Started by Steve2112‎, 06-25-2014 06:31 AM
    default value, mac 10.9
    • Replies: 6
    • Views: 7,604
    08-19-2014 09:23 AM Go to last post
  13. Printserver Cluster

    could the Fiery driver for Imagepass B2 be installed on a Windows Printserver cluster ?

    Started by lepo2005‎, 03-10-2013 11:49 PM
    • Replies: 0
    • Views: 3,881
    03-10-2013 11:49 PM Go to last post
  14. Unhappy Problem installing Fiery driver on Mac OS 10.10

    Hello I have a customer that have some problems installing the xerox C60 Fiery driver for the EX-I ripp. It works on some computers with mac ox 10.10 but not all computers. I got this messages when i try to install and i dont know what todo ? please help me.

    Started by labanmatte‎, 02-09-2015 03:02 AM
    • Replies: 4
    • Views: 20,194
    04-15-2015 12:28 PM Go to last post
  15. probleme d impression avec un fiery a1 et un ira 5030

    bjr je n arrive pas a imprimer avec un mac x 5.8 le copieur est un canon ira 5030 equipe d un fiery a1 le copieur utilise des idenifiants et mots de passe pouvez vous m aider merci d avance thierry

    Started by thierry boudin‎, 09-12-2012 07:40 AM
    • Replies: 2
    • Views: 5,518
    09-19-2012 01:06 PM Go to last post
  16. Properties Not Working

    Hi, I have just updated to 5.7 on my Mac and now I cannot use Properties anymore. Impose does not either. Does anyone know how to fix this problem?

    Started by springwood‎, 11-02-2015 05:55 PM
    • Replies: 1
    • Views: 5,065
    11-06-2015 08:40 AM Go to last post
  17. PS Driver for Canon iR7105 / Windows 7 64 bit with ImagePass S2

    Hello - I'm trying to track down a driver for this application. The Canon site lists 2 - but I've tried each one and neither works (both have AMD in the title, curious if there's supposed to be a different version for Intel). There are current PCL drivers but they don't allow us to change job...

    Started by MorrellPrintingSolutions‎, 02-02-2012 04:25 PM
    • Replies: 2
    • Views: 9,762
    02-16-2012 10:47 AM Go to last post
  18. Quick Access - Paper weights greyed out (OS X 10.10)

    Namely Heavyweight 3 and 4 - these are available though through the full properties pane. Anyone have any queues as to why?

    Started by ReluctantPrintAdmin‎, 01-14-2015 02:12 AM
    • Replies: 3
    • Views: 8,458
    01-21-2015 09:15 AM Go to last post
  19. Random files in OS X print queue Xerox 700

    Hi All, Has anyone out there ever come across this situation before? (Please see attached pic)

    Started by rwb169‎, 04-24-2013 12:39 PM
    • Replies: 3
    • Views: 12,852
    05-14-2013 01:29 PM Go to last post
  20. Remove/Disable Fiery Update Module for Windows 7

    After installing an updated Fiery driver on one of my designers Win7 machines, every time he reboots his PC, he is prompted for admin rights to run the Fiery Update Module. However, I cannot find it in the start menu/all programs or in programs/features. It was installed from the print server the...

    Started by cbstossel‎, 01-23-2018 08:29 AM
    Fiery, updater, windows 7
    • Replies: 1
    • Views: 3,678
    01-29-2018 05:52 AM Go to last post

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