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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 12,133
    01-31-2019 09:05 AM Go to last post
  1. Ex-c C8000 Internal Archive selection

    Hi, is it possible to select for the Ex-c C8000 of a Xerox Altalink C8000 internal storage as archive location? I cannot find this option as when I try to change archive location I can only choose a local folder where I copied older jobs from an older Fiery and cannot select Internal Storage. ...

    Started by kaika313‎, 01-29-2019 08:31 AM
    altalink, archive location, c8000, ex-c c8000
    • Replies: 3
    • Views: 12,914
    01-30-2019 09:42 AM Go to last post
  2. Printer properties takes 1 minute to open on Xerox Color 560

    We have just installed a Xerox Color 560 to replace a Docucolor 240. We still have a Docucolor 240 on our network. When I print to the 560, it prints to it faster than to the 240. But if I try to open the "Printer Properties" to make any changes (i.e. duplex, paper feed tray, etc.), the fiery to...

    Started by totalray‎, 10-11-2018 10:22 AM
    printer properties, xc560/570
    • Replies: 1
    • Views: 1,725
    01-30-2019 05:34 AM Go to last post
  3. Fiery w WIn 10 Firewall Enabled

    I have an Xerox EX-180 with Windows 10. This is in an environment with as VERY secure network. The customer wants the Windows Firewall enabled but has found the link below indicating that in a Fiery with Win 10 the Windows Firewall must be disabled. Doesn't make any sense to me. Can anyone explain...

    Started by Tfoulke‎, 01-08-2019 01:51 PM
    • Replies: 1
    • Views: 12,741
    01-30-2019 05:33 AM Go to last post
  4. Exporting a VDP job?

    I know with impose you can save as an impose file or flattened pdf. When you do a VDP job it only allows you to save as a .dbp file. I know you can archive the file but doesn't seem to be a way to save it as a pdf or export into another program. The file seems to be just proprietary to the Fiery...

    Started by Mfpek‎, 01-18-2019 10:56 AM
    • Replies: 2
    • Views: 13,722
    01-30-2019 05:33 AM Go to last post
  5. Exclamation Warning -Microsoft update causes issues with Fiery

    Please read the below post for additional information:

    Started by Gary_S‎, 01-10-2019 04:09 PM
    • Replies: 0
    • Views: 12,946
    01-10-2019 04:09 PM Go to last post
  6. Moved: Warning -Microsoft update causes issues with Fiery

    Started by Gary_S‎, 01-10-2019 04:09 PM
    • Replies: -
    • Views: -
    01-10-2019 04:09 PM Go to last post
  7. Question Incomplete JobLog

    Hi folks, when I try to export the complete joblog on a Fiery server (QX100-20), job log tool only shows 15.000 entries in spite the fact there are more than 140.000. Any idea or suggestion will be very grateful Thanks in advance

    Started by jescudero‎, 12-28-2018 03:43 AM
    • Replies: 1
    • Views: 10,805
    12-29-2018 01:22 PM Go to last post
  8. EFI & Surface Book 2

    I recently acquired a surface book and The Fiery Print Driver, Color Profiler and CWS all have scaling issues. I have spent time playing with the resolution and scaling settings inside Windows 10 and nothing seems to work. Is this being worked on?

    Started by Brad Blackburn‎, 12-07-2017 02:32 PM
    • Replies: 2
    • Views: 4,546
    12-14-2018 10:03 AM Go to last post
  9. EX180 Windows 10 updates slow everything to a crawl for hours

    I am finding that the EX180 becomes unusable whilst windows is downloading, installing or even just checking for updates. Everything lags, the Fiery stops responding and printing keeps pausing, until the updates complete. The problem is that this can continue for several hours until the update...

    Started by Futaura‎, 11-20-2018 12:02 AM
    • Replies: 2
    • Views: 10,918
    12-13-2018 08:49 PM Go to last post
  10. Two networks, one printer; IPP?

    I'm in an office that is sharing a printer/copier between two companies. Each company has their own network and ISP. We'd like to give the other company access to printing (they currently only use it as a copier), but without merging the networks into one. I wondered if this might be possible...

    Started by Shevek‎, 12-12-2018 07:22 AM
    • Replies: 1
    • Views: 9,296
    12-13-2018 10:44 AM Go to last post
  11. Fiery updates

    Have 3 Ricoh C7100 series in a location. Side by side in one room. A couple weeks ago the operator had sent jobs to the machines to run during the night. In the morning the machines were in energy saver with the plockmatics waiting for more sheets. Machines were shut down in energy saver with no...

    Started by Mike D‎, 12-03-2018 10:32 AM
    • Replies: 2
    • Views: 11,236
    12-10-2018 08:54 AM Go to last post
  12. Mailboxes/Fiery Templates broken on EX C70

    I am working on a new (used) C70 It doesnt display the Fiery templates in the network scan tab, just a default template. The Fiery templates show in the scan tab on the Fiery button on the UI. They show in Webtools scan tab. If I create a new group/users with mailbox priv. then try and make a new...

    Started by mprints‎, 09-24-2018 04:39 PM
    c70 ex, fiery template, mailbox
    • Replies: 6
    • Views: 3,232
    11-29-2018 09:08 AM Go to last post
  13. Canon Imagepress C1+ and Imagepress server Q2 v2 connection problem

    Hi, I cannot connect network between between Canon Imagepress C1 and Imagepress server Q2 v2. I made some changes on network adapter in Windows XP, and obviously made something wrong. The situation is that I can connect color server to my network, but I can't establish network between server and...

    Started by zdenko11‎, 11-23-2018 03:40 PM
    • Replies: 1
    • Views: 11,825
    11-28-2018 03:36 PM Go to last post
  14. Wasting time on multiple startups

    Hi, I am running Fiery SPI with a Xerox Versant 180. For some weeks now it takes forever to startup the fiery, most days anything up to 30 minutes with numerous attempts and most recently when it does start up I have no access to anything in the menus, i.e. Properties gives no options. A...

    Started by PaulWilliam‎, 08-31-2018 12:12 AM
    • Replies: 9
    • Views: 3,030
    11-22-2018 03:02 AM Go to last post
  15. EX3100 Windows 10 updates

    Hi : I have a customer on EX3100 Fiery currently on Windows 8.1. They want to upgrade the Fiery to windows 10 due to the company requirement. We have purchase the Fiery Windows 10 Media kit. Is it possible to update the current windows to windows 10 without reloading?

    Started by eureka‎, 11-07-2018 08:04 PM
    • Replies: 3
    • Views: 5,969
    11-12-2018 01:21 PM Go to last post
  16. LAC installation

    I have a V80 that I installed the XLS License on, but in CWS was not available, it was listed in Webtools under manage though. When I would try to print with it, I would get me an error saying "paper size not available". I decided to reload software in hope that would fix the situation. Now...

    Started by K.scottcanada‎, 11-02-2018 01:34 PM
    • Replies: 3
    • Views: 3,760
    11-05-2018 10:58 AM Go to last post
  17. Canon Imagepress C600/700/800 F200 driver for mac, quick access color mode missing.

    Don't know if this is limited to just mac and seems may be a problem on windows too. Have a mac 10.12.6 where with newer driver 6.3 only have 3 options for color to add to quick access, Composite Overprint, Combine Separations and Auto Trapping. Do not have option to add Color Mode, Substitute...

    Started by Mfpek‎, 10-25-2018 10:57 AM
    • Replies: 2
    • Views: 1,457
    10-26-2018 12:20 PM Go to last post
  18. Software Manager Install Fail

    My customer has a Xerox Versant 80 with an EX80 connected. After doing a fresh software install and loading all the updates from the "System Updates". When I run the Software manager to update CWS to 6, the Windows install tells me to uninstall CWS before proceeding. The only thing in the...

    Started by K.scottcanada‎, 10-25-2018 11:00 AM
    • Replies: 4
    • Views: 2,065
    10-26-2018 11:48 AM Go to last post
  19. IC-313 ver 1.2 to ver 2.1

    What are the improvements from ver1.2 to Ver2.1 or Ver2.0 on an IC-313 controller?

    Started by knazir‎, 10-17-2018 01:02 PM
    • Replies: 1
    • Views: 1,436
    10-18-2018 08:10 PM Go to last post
  20. Ic-408 "f"

    One of my customers has an IC-408 on a Bizhub c5501 that is randomly rebooting and coming backup up with just "F" (NOT FF). Has anyone ever seen this before? I have never seen a "F" code and can't find any info on it. I am re-loading system code now and hoping that will solve the issue,...

    Started by kent.gudmundson‎, 10-02-2018 01:23 PM
    • Replies: 2
    • Views: 1,625
    10-09-2018 06:48 AM Go to last post

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