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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 19,095
    06-13-2017 05:47 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 19,856
    02-13-2017 03:47 AM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 38,645
    08-13-2015 03:33 PM Go to last post
  4. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 19,034
    04-24-2015 05:59 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 16,908
    03-06-2015 01:11 PM Go to last post
  1. Question Change FSM default install location from C: to D:

    The applications installed by Fiery Software Manager (FSM) are consuming a lot of disk space. By default all applications are installed on C: drive. That's a problem when there's not enough space left on C: Is it possible to change the default install (and update) location used by FSM, e.g. to...

    Started by TomG‎, Yesterday 12:39 PM
    disk space, fsm, install location, manager, software
    • Replies: 0
    • Views: 38
    Yesterday 12:39 PM Go to last post
  2. Question Change FSM default install location

    Sorry, double post... please delete!

    Started by TomG‎, Yesterday 12:34 PM
    disk space, fsm, install location, manager, software
    • Replies: 0
    • Views: 18
    Yesterday 12:34 PM Go to last post
  3. Fiery Uninstaller for Windows 7

    I have a Windows 7 (64-bit) machine where I'm attempting to uninstall Fiery Software Manager and Fiery User Software - 5.8.0.13. Previously, I have tried the following: + Control Panel > Programs and Features > Uninstall - failed (it's still there) + I've combed through every individual...

    Started by FieryQuest‎, 02-15-2017 02:15 PM
    windows 7 uninstaller
    • Replies: 1
    • Views: 1,467
    08-20-2017 11:08 PM Go to last post
  4. Archive tab problem - hold option now unavailable

    Problem with archive files in the archive tab in the job center, we archive a lot of our files to an external USB, we can still see all the files in the archive tab however we are now unable to put the archive files into the held queue as the hold option is no longer available, only delete and...

    Started by buts64‎, 08-17-2017 02:12 AM
    • Replies: 1
    • Views: 129
    08-17-2017 03:40 AM Go to last post
  5. Question need help

    Hello I 'm working on a project of automating job submission to a fiery server FS100 with an MGI meteor printer and i have to submit a job from our system software (coded in java) to the fiery server with respect to these requirement: - The number of copies of each job submit to fiery...

    Started by slimj‎, 08-11-2017 09:26 AM
    job submission
    • Replies: 3
    • Views: 194
    08-14-2017 09:06 AM Go to last post
  6. Slow when launching Import Job function

    Hi, I have a customer having an issue when they launch the Import Job function on one of their PCs. It takes about 20-30 seconds when they press Import Job or accessing it through File > Import Job. Other functions launching fine (Paper Catalog, Fiery Configure, Import Archived Job). ...

    Started by 17386‎, 08-13-2017 09:08 PM
    • Replies: 0
    • Views: 114
    08-13-2017 09:08 PM Go to last post
  7. Xerox Fiery EX560 Type YAA

    Our Customer having the above server has lost the system CD / DVD.. It's on WIN XP Pro 64. Can you please help in providing the link for the sys cd and fiery driver cd for the model mentioned above.. Thanks..

    Started by sampathr‎, 08-11-2017 11:40 PM
    • Replies: 1
    • Views: 170
    08-13-2017 06:14 AM Go to last post
  8. Post Crop Marks channging bleed values

    Hello, Okay here is my question. When I use InDesign and add crop marks or bleed marks to my file for final production, it becomes resized e.g. 4.25 X 6.25 results in 4.58 X 6.58. What am I doing wrong. I have tried every combination to produce as I intended. Any help in this would be...

    Started by aneel‎, 08-10-2017 09:19 PM
    • Replies: 2
    • Views: 167
    08-11-2017 01:54 PM Go to last post
  9. Ex-p 2100

    I have a EX-P 2100 that suffered some damage. I and had the replace the HDD's, and the Motherboard. My issue is when I attempt to load software I only get the "Platform Utilities" option. I have attempted to reset BIOS from the set up, and by removing the battery. I'm stuck in a $$ hole and...

    Started by K.scottcanada‎, 08-10-2017 09:12 AM
    • Replies: 1
    • Views: 147
    08-10-2017 11:37 AM Go to last post
  10. Mx-pe12 & cws 6

    Hi, Can anyone tell me if Command Work Station 6 will work with a Sharp MX-PE12 Fiery server for the MX-6580-7580 MFP. I was in the webinar yesterday and it was stated that it will only work with Fiery server version 10 or higher. When I printed off a config sheet it shows software FS200 version...

    Started by PaulMo‎, 08-10-2017 08:20 AM
    • Replies: 1
    • Views: 122
    08-10-2017 08:46 AM Go to last post
  11. Mx-pe12 & cws 6

    Hi, Can anyone tell me if Command Work Station 6 will work with a Sharp MX-PE12 Fiery server for the MX-6580-7580 MFP. I was in the webinar yesterday and it was stated that it will only work with Fiery server version 10 or higher. When I printed off a config sheet it shows software FS200 version...

    Started by PaulMo‎, 08-10-2017 08:15 AM
    • Replies: 0
    • Views: 114
    08-10-2017 08:15 AM Go to last post
  12. Exclamation custom paper size c1060 issue

    Hello, I have IC-415 Fiery connected with the latest CWS. I am trying to set up bypass tray custom paper size of 4.00 by 6.00 to print on 4 x 6 media stock. The error I am getting is when I try to send this job from hold queue, c1060 pops up an error that "I need to select face-up" with a...

    Started by aneel‎, 08-07-2017 06:30 PM
    bypass tray, custom page sizes, issue, print issues
    • Replies: 4
    • Views: 186
    08-08-2017 12:48 PM Go to last post
  13. Unhappy DocuColor / EXP50 Not Recognizing Custom Paper Profiles Settings From The Printer

    Specs: DocuColor 5000 with Fiery EXP50 Graphic Arts Package Problem: I recently purchased a Docucolor 5000 / Fiery EXP50. I'm loving the Fiery Work Station (first time user) but cannot print using the custom paper profile settings from the printer. The Command Workstation simply wont...

    Started by Andres‎, 08-05-2017 10:04 PM
    • Replies: 2
    • Views: 215
    08-06-2017 04:41 PM Go to last post
  14. Running Fiery Hot Folders program as a service

    I saw a post that was 5 years old on this and was just wondering if Fiery Hot Folders had the capability to start automatically by running as a service. Does anyone know? Thanks

    Started by jpink‎, 08-03-2017 06:09 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 609
    08-06-2017 01:02 AM Go to last post
  15. Running Fiery Hot Folders program as a service

    I saw a post that was 5 years old on this and was just wondering if Fiery Hot Folders had the capability to start automatically by running as a service. Does anyone know? Thanks

    Started by jpink‎, 08-03-2017 06:02 AM
    • Replies: 0
    • Views: 204
    08-03-2017 06:02 AM Go to last post
  16. Integrated Fiery E200-05 on a Xerox C60/C70

    Will an Integrated Fiery E200-05 from a Xerox 570 work on a Xerox C60/C70 if you load the proper software? Someone told me that it would because the C60/C70 series directly replaces the 560/570 -- is this correct? I wanted to check before running through what could be a wild goose chase. Thanks...

    Started by JasonB‎, 08-02-2017 04:36 PM
    • Replies: 1
    • Views: 165
    08-02-2017 07:13 PM Go to last post
  17. Thumbs down Xerox 700 print job not starting untill all pages have been processed

    This is very strange I have a Xerox 700. I print 100% color AND sometimes the printer does not start printing untill ALL pages have been processed in the CWS... Any idea?

    Started by info@alstmarketing.com‎, 07-31-2017 02:05 PM
    • Replies: 2
    • Views: 293
    08-02-2017 05:59 AM Go to last post
  18. Angry Mixed Media Layout not working

    This issue has come up for me on multiple occasions, on several different units (Xerox and Konica), all using Fiery Command Workstation. I have multi-page PDF files in 8.5 x 11 (some color pages, some B&W), and want to print them 2-up on an 11x17 sheet (to save color click counts). I can do the...

    Started by ecgraphics3005‎, 07-31-2017 09:57 AM
    gangup, mixed media
    • Replies: 1
    • Views: 260
    08-01-2017 06:08 AM Go to last post
  19. Smile Image shift not holding fast

    Good morning all, Imust be doing it wrong! I have a 400 page PDF to print out and it is a numbered 14 up document. In setting up I want to get the registration between front and back correct so, I set the print properties to print pages 1 -2 as a makke ready test, set the image shift to where ai...

    Started by Steve Warren‎, 07-23-2017 05:30 PM
    • Replies: 1
    • Views: 431
    07-24-2017 09:07 AM Go to last post
  20. A specific type of PDF crashes S-2 through hotfolder, but not through Acrobat

    Hi, I have a 1-page pdf that is created by our server for our job ticket. This pdf prints fine going from Acrobat Reader DC to the S-2 (8e), but the S-2 crashes as soon as this same file is processed through the Hotfolder. ("Please Wait...", and the CW loses contact...until we switch it off and...

    Started by naguszed‎, 07-13-2017 12:47 PM
    s2 pdferror
    • Replies: 2
    • Views: 557
    07-17-2017 09:03 AM Go to last post

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