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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 26,949
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 62,784
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 31,933
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 35,264
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 24,425
    03-06-2015 01:11 PM Go to last post
  1. Unable to install -- Persistent "Restart Required" despite restarting

    Hello there: I am trying to install Fiery Command Workstation on a Windows 8 computer. When I attempt to open the downloaded file (Fiery-Software-Manager), it says "Restart Required. You must restart your computer in order to continue." I have restarted multiple times and it does not seem to...

    Started by jakemi11er‎, Yesterday 12:36 PM
    fiery command workstation, install, restart, restart required
    • Replies: 0
    • Views: 19
    Yesterday 12:36 PM Go to last post
  2. LAC impose problem on MAC OS 10.12.5

    The LAC is wroking corectly on the EFI H300 Server. When using the LAC on the MAC with OS 10.12.5 the presets sometimes the file shows DEMO DEMO... Whitch action can we take...? kind regards, Marino

    Started by Marino B‎, 12-21-2017 11:53 AM
    • Replies: 4
    • Views: 823
    01-15-2018 06:49 AM Go to last post
  3. RE: Xerox WorkCentre 7700 series Bustled Fiery

    Is this the exact same model bustled fiery as the bustled Fiery for the DC242/252/260 series? Perhaps with different system software.... or the same? Can someone please confirm this? the reason I ask is that I have a WC7775 that needs a bustled Fiery and have access to a bustled Fiery for the...

    Started by JasonB‎, 05-10-2012 12:20 PM
    • Replies: 3
    • Views: 2,981
    01-12-2018 04:56 PM Go to last post
  4. Windows admin password needs to be changed every 60 days?

    All, We are being tasked to change the Fiery Windows login password every 60 days. We have 7 Fiery's. Anyone else doing this for security audits? Looking for best practice or gotchas? Any issue with changing the default login password from the default Fiery.1? I'm speaking of the windows...

    Started by 1-2-BBQ‎, 01-09-2018 12:31 PM
    admin, fiery.1, login, windows
    • Replies: 0
    • Views: 117
    01-09-2018 12:31 PM Go to last post
  5. internal error: general error

    Hello, I am trying to create a booklet out of 16 pages to be laid on 11x17 sheet saddle stiched centered and this is the error I am getting. What am I doing wrong.

    Started by aneel‎, 01-08-2018 03:13 PM
    • Replies: 1
    • Views: 124
    01-08-2018 03:37 PM Go to last post
  6. Command WorkStation 5 Error when printing ("get")

    So a customer has a Toshiba with a GA1310-EX and when printing any documents that have a spot color is gives a PS Error in CWS. If I convert all the spot colors to CMYK it prints fine.

    Started by rsukhram@tgioa.com‎, 01-08-2018 02:36 PM
    • Replies: 0
    • Views: 98
    01-08-2018 02:36 PM Go to last post
  7. Red face NOOB Here

    Hello all, Happy New Year! I Just purchased an EPSON SCP800 Designer edition which came with Fiery Express. Program is up and running no issues. My intention for this is to print color accurate proofs to send to the customer for approval and use the printout on-line as a standard for offset...

    Started by highlander‎, 01-08-2018 08:51 AM
    • Replies: 0
    • Views: 128
    01-08-2018 08:51 AM Go to last post
  8. offending command: findfont

    Dear All, I have a pdf which cannot rip in IC-313 v1.2 and pop up offending command: findfont. What's going on? Thank you. File can be downloaded: https://drive.google.com/file/d/11AdW9SHI3QExMp-NeCg4nlLXrQvlTiaE/view?usp=sharing

    Started by penfill‎, 01-02-2018 06:35 PM
    • Replies: 4
    • Views: 510
    01-07-2018 07:34 AM Go to last post
  9. Fiery Clone & future Post FS200 wish list ???

    Hello Mods, Not sure the present FS200 Clone, ticks all the boxes ? whilst being able to schedule a clone via a webpage is good- the only time period on the pulldown is daily ? why would you schedule backup on a fiery daily ? it is not a file server - can you add weekly / monthly on the...

    Started by thistlegorm‎, 12-27-2017 05:27 PM
    • Replies: 0
    • Views: 453
    12-27-2017 05:27 PM Go to last post
  10. E43 HDD partisions

    Hi, Our Controller E43 for our Ricoh Pro C9110 is setup with 1 disk splitted into C: 50GB and D: 950GB D: is left empty and C: keeps getting full every week. Our supplier keeps telling us that the E43 is set up by Fiery the way it is ment to be. A hard disk split like this is quite normal...

    Started by larsj‎, 03-30-2016 12:24 AM
    • Replies: 3
    • Views: 3,550
    12-19-2017 03:09 PM Go to last post
  11. IC415/C1070 - Unable to Dectect Video Boards

    I have 2 IC415s that I keep getting the above message when I try to hook them up to a KM C1070. I have reloaded the system code, (IC415 V2.1_SP1)(multiple times, both USB and X-over,patched) tried swapping the V/I card around, tried a card out of another IC415, swapped out the cables, swapped out...

    Started by Rich A‎, 11-28-2017 11:49 AM
    • Replies: 3
    • Views: 803
    12-18-2017 09:59 AM Go to last post
  12. Spot Color swatch page

    On our previous machine Xerox J75 we had to facility to print out a single page SRA3, called “EFI Process simulation of PANTONE solid coated colours”. Since upgrading to a Versant V80 we seem to no longer have that facility. Is there any way we can do this on the Versant 80 and keeping the swatches...

    Started by Grahamd‎, 09-12-2016 02:49 PM
    • Replies: 1
    • Views: 3,638
    12-14-2017 11:23 AM Go to last post
  13. Using Ricoh Pro 8220 with Fiery question on subset Stapling

    Using Fiery on a Ricoh Pro 8220 along with XLPrint/Paris software to manage jobs. Not able to find the right postscript command to subset staple within Paris software. This is a mainframe job where all the pages are not the same amount to be stapled. The job from the mainframe are duplex print...

    Started by tonyhaddock‎, 12-14-2017 04:23 AM
    • Replies: 0
    • Views: 669
    12-14-2017 04:23 AM Go to last post
  14. Patch downloads, processes but still shows as not installed

    Patch # FIT101663557 I have tried several different ways to install (download from the installer, download from the web portal, set to automatically download and install). Every time it downloads and installs fine but after restart it shows as not loaded. Job logs show that it processed with...

    Started by Library Printer‎, 12-07-2017 03:01 PM
    • Replies: 4
    • Views: 913
    12-12-2017 04:58 PM Go to last post
  15. Lightbulb Ricoh Pro C9110 + high capacity stacker

    Hi, i have a question: i use a ricoh pro c9110 with a high capacity stacker. 1. i can not chose output to upper try @stacker (i think error fs5050 in fiery cws 6.1) 2. i can not do a proof on a long run to an other try. if i want to check quality i have do stop machine an take a sheet from...

    Started by Patrick88‎, 11-28-2017 03:15 PM
    • Replies: 1
    • Views: 819
    12-08-2017 07:55 PM Go to last post
  16. Imposition Problem

    Hello I was hoping that someone may be able to help me with an imposition problem that I have encountered. We currently have a Canon image press C7000VP and am running Fiery Workstation 5.3. I have a job that comes in twice a month and consists of around 350 individual books. They are the same...

    Started by Grant‎, 11-06-2017 09:45 AM
    • Replies: 1
    • Views: 763
    12-07-2017 03:31 PM Go to last post
  17. EFI & Surface Book 2

    I recently acquired a surface book and The Fiery Print Driver, Color Profiler and CWS all have scaling issues. I have spent time playing with the resolution and scaling settings inside Windows 10 and nothing seems to work. Is this being worked on?

    Started by Brad Blackburn‎, 12-07-2017 02:32 PM
    • Replies: 0
    • Views: 654
    12-07-2017 02:32 PM Go to last post
  18. Fiery Impose - Deactivation license not working

    Hey a Win10, with CWS 6, impose license activated. I need to deactivate that license through the http://localhost:8091 unfortunately this does not work. See image for error. had to disable firewall to get to this site firstly, then had the error, then restarted pc but no matter whichever...

    Started by AndersJensen‎, 12-07-2017 12:23 AM
    • Replies: 1
    • Views: 847
    12-07-2017 01:48 AM Go to last post
  19. Fiery EX 80 with Performance Package

    How can I tell if my Fiery has the Fiery Performance Package capability on it? Would it say specifically in the Fiery Web Tools along with the released options on the EX 80? As far as released options I see that the unit has FREEFORM, GRAPHIC ARTS PACKAGE PREMIUM, and ILS, but I don't see...

    Started by JasonB‎, 12-04-2017 04:35 PM
    • Replies: 2
    • Views: 597
    12-07-2017 01:46 AM Go to last post
  20. Unhappy Can't Connet to Fiery Print Queues

    I hope this is the right forum. We have a network of half a dozen users and a few servers. 5 out of the 6 could not connect to the printers anymore (connection time out). I could, and 2 of our servers could as well. What I found is that from the systems that could, the following Windows...

    Started by moorefor‎, 11-07-2017 03:17 PM
    • Replies: 2
    • Views: 1,028
    12-04-2017 11:21 AM Go to last post

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