Have a question on your Fiery and don't know where to start? This forum is for you.
EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...
Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...
I am working on a new (used) C70 It doesnt display the Fiery templates in the network scan tab, just a default template. The Fiery templates show in the scan tab on the Fiery button on the UI. They show in Webtools scan tab. If I create a new group/users with mailbox priv. then try and make a new...
We have just installed a Xerox Color 560 to replace a Docucolor 240. We still have a Docucolor 240 on our network. When I print to the 560, it prints to it faster than to the 240. But if I try to open the "Printer Properties" to make any changes (i.e. duplex, paper feed tray, etc.), the fiery to...
One of my customers has an IC-408 on a Bizhub c5501 that is randomly rebooting and coming backup up with just "F" (NOT FF). Has anyone ever seen this before? I have never seen a "F" code and can't find any info on it. I am re-loading system code now and hoping that will solve the issue,...
Hi there, I have to print certificates with variable data on them, the usual stuff ie: name, address etc.... except each certificate also has a signature printed on them. I have saved the signatures as B&W tif files and placed them in position with a transparent background using Indesign, I...
Hi, I am running Fiery 6.2.0.133 SPI with a Xerox Versant 180. For some weeks now it takes forever to startup the fiery, most days anything up to 30 minutes with numerous attempts and most recently when it does start up I have no access to anything in the menus, i.e. Properties gives no options. A...
I see that xerox has a system software upgrade kit available for Fiery EX C60/C70 v. 1.0 taking it to V.2.1 (part number 497N05245) Wondering what the advantage is, any additional features, bugs fixed, etc? Thank you
We are finding duplicate or even triplicate paper entries being created randomly and automatically in the paper cataloge. This is creating problems when jobs won't print even though the correct paper is loaded - The job must be cancelled and then the other paper entry selected for it to...
I have a Xerox 7855 and it is attached to a Fiery WC7855-3653. My scenario is this: I have the Xerox at IP Address '192.168.1.99'. The Fiery is at IP Address "192.168.1.98". The Standard print driver finds the Xerox at .99 with no problem. The Fiery, however, does not print. If I...
Hi. I have a Fiery IC-308 connected to a KM C1070 that has some network connectivity issues. It will not recognize the network and does not assign addresses therefore won't connect to the network. It also intermittently loses connection to the engine. I have tried reloading system software but that...
We have tried clearing all Temp files. We have more than 90 percent free space of both C and E drives. This problem started about 6 months ago and has gotten worse. It now can take up to 5 minutes to open properties of to open the impose dialog.
Is there a way to Enable Web Services on a KM IC-413 via Remote Desktop? Is there a service that needs to be restarted, a program that needs to be reinstalled, etc? Thanks
Hi i have set up a new hotfolder however when i file goes through the folder. in the Fiery two of the same file drops in one from one username and one from another.
Hello, I am trying to find out where I can get Fiery patches from? I know that I can always click the "Product Updates" link on the web interface of the Fiery but that is not showing us the patches we are looking for. By the way, we are trying to fix the duplicate entry issue in the paper...
Good afternoon, I had a question. I recently attended a Fiery class and the instructor had said to us that when print jobs are rasterized, they show up bright yellow, those rasterized jobs are sitting in memory. He said that if we have 4 gigabytes of memory (ram) and I have 100 jobs rasterized,...
Howdy all. I am trying to match our 7 brand colors to make sure they print out accurately on all my media. All 7 colors are Pantone colors that I can call up from the spot color library. Some of them are slightly off when printed, some of them are WAY off when printed. Only thing I've done so...
Hi. Is it possible to find a complete list of hdd drives i Fiery controlers? If not, will it always be ok to choose a disc with a larger capacity than the one installed from the factory? /Thomas
Hi, Could you tell me why blank pages are counting as black pages (Xerox engine) with FS200 Pro and not with FS 300 Pro? Is there a tag, PS command or something to add or modify to avoid this behavior on FS200 Pro and tell engine not to count these blank pages? Hope you can help me ...
So I have an AccurioPress C3080 with a IC-417 and on both the copier display under Controller and in Command Workstation, it displays a warning, Product Not Enabled. I'm not finding any solution in the troubleshooting guides or the installation guides on how to resolve this problem. Software...
Why am I getting this patch when I have the Fiery Graphics Arts Package, Premium Edition already installed. And trail? Is that not supposed to be trial? Surly I should not install this patch?
I have a Xerox 550 driven by a Fiery EX560 with WinXP. Remotely, I have CSW 5.8 on a Win7 machine. At one time I was able to send jobs to the 550 directly from any application, e.g. InDesign or MS Word, just as I could with any other printer. Then at some point, perhaps six months ago, while I was...
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