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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 1,051
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 45,585
    02-13-2017 03:47 AM Go to last post
  1. Mailboxes/Fiery Templates broken on EX C70

    I am working on a new (used) C70 It doesnt display the Fiery templates in the network scan tab, just a default template. The Fiery templates show in the scan tab on the Fiery button on the UI. They show in Webtools scan tab. If I create a new group/users with mailbox priv. then try and make a new...

    Started by mprints‎, 09-24-2018 04:39 PM
    c70 ex, fiery template, mailbox
    • Replies: 5
    • Views: 459
    Yesterday 10:03 AM Go to last post
  2. Printer properties takes 1 minute to open on Xerox Color 560

    We have just installed a Xerox Color 560 to replace a Docucolor 240. We still have a Docucolor 240 on our network. When I print to the 560, it prints to it faster than to the 240. But if I try to open the "Printer Properties" to make any changes (i.e. duplex, paper feed tray, etc.), the fiery to...

    Started by totalray‎, 10-11-2018 10:22 AM
    printer properties, xc560/570
    • Replies: 0
    • Views: 53
    10-11-2018 10:22 AM Go to last post
  3. Ic-408 "f"

    One of my customers has an IC-408 on a Bizhub c5501 that is randomly rebooting and coming backup up with just "F" (NOT FF). Has anyone ever seen this before? I have never seen a "F" code and can't find any info on it. I am re-loading system code now and hoping that will solve the issue,...

    Started by kent.gudmundson‎, 10-02-2018 01:23 PM
    • Replies: 2
    • Views: 367
    10-09-2018 06:48 AM Go to last post
  4. Fiery Freeform. Query on images with invisible background

    Hi there, I have to print certificates with variable data on them, the usual stuff ie: name, address etc.... except each certificate also has a signature printed on them. I have saved the signatures as B&W tif files and placed them in position with a transparent background using Indesign, I...

    Started by morgles‎, 08-07-2018 08:05 AM
    freeform, transparent background, vdp
    • Replies: 4
    • Views: 491
    09-28-2018 12:10 PM Go to last post
  5. Wasting time on multiple startups

    Hi, I am running Fiery SPI with a Xerox Versant 180. For some weeks now it takes forever to startup the fiery, most days anything up to 30 minutes with numerous attempts and most recently when it does start up I have no access to anything in the menus, i.e. Properties gives no options. A...

    Started by PaulWilliam‎, 08-31-2018 12:12 AM
    • Replies: 4
    • Views: 488
    09-27-2018 06:22 AM Go to last post
  6. Upgrading System Software (EX C60/C70)

    I see that xerox has a system software upgrade kit available for Fiery EX C60/C70 v. 1.0 taking it to V.2.1 (part number 497N05245) Wondering what the advantage is, any additional features, bugs fixed, etc? Thank you

    Started by mprints‎, 09-19-2018 03:15 PM
    ex c60/c70, system software, upgrade
    • Replies: 4
    • Views: 452
    09-22-2018 08:51 AM Go to last post
  7. Paper Catalogue Duplicate Entries - Versant 80

    We are finding duplicate or even triplicate paper entries being created randomly and automatically in the paper cataloge. This is creating problems when jobs won't print even though the correct paper is loaded - The job must be cancelled and then the other paper entry selected for it to...

    Started by DALTAR Print‎, 08-14-2016 02:40 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 19,056
    09-19-2018 07:26 AM Go to last post
  8. Fiery WC7855-3653, Xerox 7845, Dual IP Setup

    I have a Xerox 7855 and it is attached to a Fiery WC7855-3653. My scenario is this: I have the Xerox at IP Address ''. The Fiery is at IP Address "". The Standard print driver finds the Xerox at .99 with no problem. The Fiery, however, does not print. If I...

    Started by WNuzzolo‎, 05-04-2015 12:26 PM
    2 Pages
    1 2
    dual ip, fiery does not print, static ip
    • Replies: 12
    • Views: 19,407
    09-19-2018 01:16 AM Go to last post
  9. IC-308 network and engine connectivity issues

    Hi. I have a Fiery IC-308 connected to a KM C1070 that has some network connectivity issues. It will not recognize the network and does not assign addresses therefore won't connect to the network. It also intermittently loses connection to the engine. I have tried reloading system software but that...

    Started by Stuart‎, 09-20-2016 06:56 AM
    • Replies: 3
    • Views: 7,836
    09-14-2018 12:31 AM Go to last post
  10. EX 80 job properties window sloooooow to open

    We have tried clearing all Temp files. We have more than 90 percent free space of both C and E drives. This problem started about 6 months ago and has gotten worse. It now can take up to 5 minutes to open properties of to open the impose dialog.

    Started by JoePDI‎, 08-31-2018 12:23 PM
    • Replies: 1
    • Views: 644
    09-03-2018 02:53 AM Go to last post
  11. Enable Web Services

    Is there a way to Enable Web Services on a KM IC-413 via Remote Desktop? Is there a service that needs to be restarted, a program that needs to be reinstalled, etc? Thanks

    Started by Rich A‎, 08-29-2018 01:19 PM
    • Replies: 0
    • Views: 339
    08-29-2018 01:19 PM Go to last post
  12. Hotfolders

    Hi i have set up a new hotfolder however when i file goes through the folder. in the Fiery two of the same file drops in one from one username and one from another.

    Started by edwardthompson‎, 08-23-2018 02:57 AM
    • Replies: 0
    • Views: 199
    08-23-2018 02:57 AM Go to last post
  13. Fiery Patches

    Hello, I am trying to find out where I can get Fiery patches from? I know that I can always click the "Product Updates" link on the web interface of the Fiery but that is not showing us the patches we are looking for. By the way, we are trying to fix the duplicate entry issue in the paper...

    Started by ziadtmustafa‎, 08-15-2018 10:22 AM
    Fiery, paper catalog, patches, updates
    • Replies: 1
    • Views: 323
    08-21-2018 12:05 PM Go to last post
  14. Where do Rasterized Images reside?

    Good afternoon, I had a question. I recently attended a Fiery class and the instructor had said to us that when print jobs are rasterized, they show up bright yellow, those rasterized jobs are sitting in memory. He said that if we have 4 gigabytes of memory (ram) and I have 100 jobs rasterized,...

    Started by TheCanonMan‎, 08-17-2018 09:05 AM
    • Replies: 1
    • Views: 201
    08-17-2018 03:54 PM Go to last post
  15. Color matching

    Howdy all. I am trying to match our 7 brand colors to make sure they print out accurately on all my media. All 7 colors are Pantone colors that I can call up from the spot color library. Some of them are slightly off when printed, some of them are WAY off when printed. Only thing I've done so...

    Started by radji‎, 08-01-2018 07:13 PM
    2 Pages
    1 2
    • Replies: 16
    • Views: 1,267
    08-14-2018 03:49 AM Go to last post
  16. Hdd size list

    Hi. Is it possible to find a complete list of hdd drives i Fiery controlers? If not, will it always be ok to choose a disc with a larger capacity than the one installed from the factory? /Thomas

    Started by Splitcane‎, 07-05-2018 01:05 AM
    • Replies: 1
    • Views: 637
    08-09-2018 05:47 PM Go to last post
  17. Question Blank page counting as black pages

    Hi, Could you tell me why blank pages are counting as black pages (Xerox engine) with FS200 Pro and not with FS 300 Pro? Is there a tag, PS command or something to add or modify to avoid this behavior on FS200 Pro and tell engine not to count these blank pages? Hope you can help me ...

    Started by lomeric‎, 07-18-2018 08:30 AM
    • Replies: 6
    • Views: 530
    08-09-2018 10:12 AM Go to last post
  18. IC-417 on AccurioPress C3080 displays Product Not Enabled

    So I have an AccurioPress C3080 with a IC-417 and on both the copier display under Controller and in Command Workstation, it displays a warning, Product Not Enabled. I'm not finding any solution in the troubleshooting guides or the installation guides on how to resolve this problem. Software...

    Started by LHKING‎, 08-03-2018 08:36 AM
    • Replies: 4
    • Views: 432
    08-03-2018 09:52 AM Go to last post
  19. Fiery Patch to enable trail version of GAPPE???

    Why am I getting this patch when I have the Fiery Graphics Arts Package, Premium Edition already installed. And trail? Is that not supposed to be trial? Surly I should not install this patch?

    Started by Doyle‎, 07-24-2018 03:34 AM
    • Replies: 2
    • Views: 427
    07-30-2018 03:47 PM Go to last post
  20. Xerox 550/Fiery EX560 Import Jobs Print OK but Not Over Network; Also Password Issue

    I have a Xerox 550 driven by a Fiery EX560 with WinXP. Remotely, I have CSW 5.8 on a Win7 machine. At one time I was able to send jobs to the 550 directly from any application, e.g. InDesign or MS Word, just as I could with any other printer. Then at some point, perhaps six months ago, while I was...

    Started by homeboy‎, 07-06-2018 05:46 PM
    cws 5.8, ex560, password, xerox 550
    • Replies: 1
    • Views: 840
    07-23-2018 01:53 AM Go to last post

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