1. Announcement:
    Introducing: EFI Communities
    Gary_S ‎(Fiery Forum Administrator)
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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 1,227
    05-21-2018 09:18 AM Go to last post
  1. Wasting time on multiple startups

    Hi, I am running Fiery SPI with a Xerox Versant 180. For some weeks now it takes forever to startup the fiery, most days anything up to 30 minutes with numerous attempts and most recently when it does start up I have no access to anything in the menus, i.e. Properties gives no options. A...

    Started by PaulWilliam‎, 08-31-2018 12:12 AM
    • Replies: 8
    • Views: 732
    Yesterday 01:44 PM Go to last post
  2. EFI & Surface Book 2

    I recently acquired a surface book and The Fiery Print Driver, Color Profiler and CWS all have scaling issues. I have spent time playing with the resolution and scaling settings inside Windows 10 and nothing seems to work. Is this being worked on?

    Started by Brad Blackburn‎, 12-07-2017 02:32 PM
    • Replies: 1
    • Views: 2,599
    Yesterday 11:29 AM Go to last post
  3. EX3100 Windows 10 updates

    Hi : I have a customer on EX3100 Fiery currently on Windows 8.1. They want to upgrade the Fiery to windows 10 due to the company requirement. We have purchase the Fiery Windows 10 Media kit. Is it possible to update the current windows to windows 10 without reloading?

    Started by eureka‎, 11-07-2018 08:04 PM
    • Replies: 3
    • Views: 145
    11-12-2018 01:21 PM Go to last post
  4. LAC installation

    I have a V80 that I installed the XLS License on, but in CWS was not available, it was listed in Webtools under manage though. When I would try to print with it, I would get me an error saying "paper size not available". I decided to reload software in hope that would fix the situation. Now...

    Started by K.scottcanada‎, 11-02-2018 01:34 PM
    • Replies: 3
    • Views: 161
    11-05-2018 10:58 AM Go to last post
  5. Canon Imagepress C600/700/800 F200 driver for mac, quick access color mode missing.

    Don't know if this is limited to just mac and seems may be a problem on windows too. Have a mac 10.12.6 where with newer driver 6.3 only have 3 options for color to add to quick access, Composite Overprint, Combine Separations and Auto Trapping. Do not have option to add Color Mode, Substitute...

    Started by Mfpek‎, 10-25-2018 10:57 AM
    • Replies: 2
    • Views: 198
    10-26-2018 12:20 PM Go to last post
  6. Software Manager Install Fail

    My customer has a Xerox Versant 80 with an EX80 connected. After doing a fresh software install and loading all the updates from the "System Updates". When I run the Software manager to update CWS to 6, the Windows install tells me to uninstall CWS before proceeding. The only thing in the...

    Started by K.scottcanada‎, 10-25-2018 11:00 AM
    • Replies: 4
    • Views: 391
    10-26-2018 11:48 AM Go to last post
  7. IC-313 ver 1.2 to ver 2.1

    What are the improvements from ver1.2 to Ver2.1 or Ver2.0 on an IC-313 controller?

    Started by knazir‎, 10-17-2018 01:02 PM
    • Replies: 1
    • Views: 238
    10-18-2018 08:10 PM Go to last post
  8. Mailboxes/Fiery Templates broken on EX C70

    I am working on a new (used) C70 It doesnt display the Fiery templates in the network scan tab, just a default template. The Fiery templates show in the scan tab on the Fiery button on the UI. They show in Webtools scan tab. If I create a new group/users with mailbox priv. then try and make a new...

    Started by mprints‎, 09-24-2018 04:39 PM
    c70 ex, fiery template, mailbox
    • Replies: 5
    • Views: 619
    10-15-2018 10:03 AM Go to last post
  9. Printer properties takes 1 minute to open on Xerox Color 560

    We have just installed a Xerox Color 560 to replace a Docucolor 240. We still have a Docucolor 240 on our network. When I print to the 560, it prints to it faster than to the 240. But if I try to open the "Printer Properties" to make any changes (i.e. duplex, paper feed tray, etc.), the fiery to...

    Started by totalray‎, 10-11-2018 10:22 AM
    printer properties, xc560/570
    • Replies: 0
    • Views: 169
    10-11-2018 10:22 AM Go to last post
  10. Ic-408 "f"

    One of my customers has an IC-408 on a Bizhub c5501 that is randomly rebooting and coming backup up with just "F" (NOT FF). Has anyone ever seen this before? I have never seen a "F" code and can't find any info on it. I am re-loading system code now and hoping that will solve the issue,...

    Started by kent.gudmundson‎, 10-02-2018 01:23 PM
    • Replies: 2
    • Views: 484
    10-09-2018 06:48 AM Go to last post
  11. Fiery Freeform. Query on images with invisible background

    Hi there, I have to print certificates with variable data on them, the usual stuff ie: name, address etc.... except each certificate also has a signature printed on them. I have saved the signatures as B&W tif files and placed them in position with a transparent background using Indesign, I...

    Started by morgles‎, 08-07-2018 08:05 AM
    freeform, transparent background, vdp
    • Replies: 4
    • Views: 531
    09-28-2018 12:10 PM Go to last post
  12. Upgrading System Software (EX C60/C70)

    I see that xerox has a system software upgrade kit available for Fiery EX C60/C70 v. 1.0 taking it to V.2.1 (part number 497N05245) Wondering what the advantage is, any additional features, bugs fixed, etc? Thank you

    Started by mprints‎, 09-19-2018 03:15 PM
    ex c60/c70, system software, upgrade
    • Replies: 4
    • Views: 522
    09-22-2018 08:51 AM Go to last post
  13. Paper Catalogue Duplicate Entries - Versant 80

    We are finding duplicate or even triplicate paper entries being created randomly and automatically in the paper cataloge. This is creating problems when jobs won't print even though the correct paper is loaded - The job must be cancelled and then the other paper entry selected for it to...

    Started by DALTAR Print‎, 08-14-2016 02:40 PM
    2 Pages
    1 2
    • Replies: 13
    • Views: 19,301
    09-19-2018 07:26 AM Go to last post
  14. Fiery WC7855-3653, Xerox 7845, Dual IP Setup

    I have a Xerox 7855 and it is attached to a Fiery WC7855-3653. My scenario is this: I have the Xerox at IP Address ''. The Fiery is at IP Address "". The Standard print driver finds the Xerox at .99 with no problem. The Fiery, however, does not print. If I...

    Started by WNuzzolo‎, 05-04-2015 12:26 PM
    2 Pages
    1 2
    dual ip, fiery does not print, static ip
    • Replies: 12
    • Views: 19,670
    09-19-2018 01:16 AM Go to last post
  15. IC-308 network and engine connectivity issues

    Hi. I have a Fiery IC-308 connected to a KM C1070 that has some network connectivity issues. It will not recognize the network and does not assign addresses therefore won't connect to the network. It also intermittently loses connection to the engine. I have tried reloading system software but that...

    Started by Stuart‎, 09-20-2016 06:56 AM
    • Replies: 3
    • Views: 7,970
    09-14-2018 12:31 AM Go to last post
  16. EX 80 job properties window sloooooow to open

    We have tried clearing all Temp files. We have more than 90 percent free space of both C and E drives. This problem started about 6 months ago and has gotten worse. It now can take up to 5 minutes to open properties of to open the impose dialog.

    Started by JoePDI‎, 08-31-2018 12:23 PM
    • Replies: 1
    • Views: 716
    09-03-2018 02:53 AM Go to last post
  17. Enable Web Services

    Is there a way to Enable Web Services on a KM IC-413 via Remote Desktop? Is there a service that needs to be restarted, a program that needs to be reinstalled, etc? Thanks

    Started by Rich A‎, 08-29-2018 01:19 PM
    • Replies: 0
    • Views: 398
    08-29-2018 01:19 PM Go to last post
  18. Hotfolders

    Hi i have set up a new hotfolder however when i file goes through the folder. in the Fiery two of the same file drops in one from one username and one from another.

    Started by edwardthompson‎, 08-23-2018 02:57 AM
    • Replies: 0
    • Views: 247
    08-23-2018 02:57 AM Go to last post
  19. Fiery Patches

    Hello, I am trying to find out where I can get Fiery patches from? I know that I can always click the "Product Updates" link on the web interface of the Fiery but that is not showing us the patches we are looking for. By the way, we are trying to fix the duplicate entry issue in the paper...

    Started by ziadtmustafa‎, 08-15-2018 10:22 AM
    Fiery, paper catalog, patches, updates
    • Replies: 1
    • Views: 429
    08-21-2018 12:05 PM Go to last post
  20. Where do Rasterized Images reside?

    Good afternoon, I had a question. I recently attended a Fiery class and the instructor had said to us that when print jobs are rasterized, they show up bright yellow, those rasterized jobs are sitting in memory. He said that if we have 4 gigabytes of memory (ram) and I have 100 jobs rasterized,...

    Started by TheCanonMan‎, 08-17-2018 09:05 AM
    • Replies: 1
    • Views: 248
    08-17-2018 03:54 PM Go to last post

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