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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 24,690
    01-19-2018 02:26 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 27,212
    10-02-2017 01:17 PM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 63,757
    10-02-2017 07:40 AM Go to last post
  4. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 32,454
    06-13-2017 05:47 AM Go to last post
  5. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 35,792
    02-13-2017 03:47 AM Go to last post
  1. Images in pdfs don't print

    I am using an old DC252 and command workstation 5 and when I attempt to print a job from illustrator pdf any images don't print. I have to rip it into photoshop at high res, then save as a pdf and print from that. I have tried saving my pdfs in all the formats from 'high quality' to 'print...

    Started by keithstoddart‎, Yesterday 04:52 AM
    command workstation 5, images, pdf
    • Replies: 0
    • Views: 32
    Yesterday 04:52 AM Go to last post
  2. Networking-Voice Over IP protocol

    I have a Bustled Fiery- FS200, going into a University that uses Voice Over IP for their protocol. Is the Bustled Fiery compatible with this in regards to printing files from the network. Thank you, Sue

    Started by susan sarwark‎, 01-19-2018 04:17 PM
    voip
    • Replies: 0
    • Views: 32
    01-19-2018 04:17 PM Go to last post
  3. Unable to install -- Persistent "Restart Required" despite restarting

    Hello there: I am trying to install Fiery Command Workstation on a Windows 8 computer. When I attempt to open the downloaded file (Fiery-Software-Manager), it says "Restart Required. You must restart your computer in order to continue." I have restarted multiple times and it does not seem to...

    Started by jakemi11er‎, 01-16-2018 12:36 PM
    fiery command workstation, install, restart, restart required
    • Replies: 1
    • Views: 82
    01-19-2018 10:37 AM Go to last post
  4. Bustled Fiery controller, VOip compatable?

    Hello, will be putting in a Fiery® FS200 (Bustled Fiery), on a Xerox C60. Customer has VOip, is this model of Fiery compatible with this protocol? Will print jobs be successfully transferred and processed by this controller? Thank you, Sue

    Started by susan sarwark‎, 01-19-2018 09:18 AM
    voip
    • Replies: 0
    • Views: 42
    01-19-2018 09:18 AM Go to last post
  5. Monza Error

    HI There, We have been getting intermittent errors saying "Fatal error in MONZA plugin" Any idea what causes this and how to get rid of it. A system reboot fixes it for a while but it comes back. Any idea what causes this and how to get rid of it? We had the same thing a while back and I...

    Started by Plasticraft‎, 01-19-2018 07:58 AM
    fatal error, Fiery, monza
    • Replies: 0
    • Views: 26
    01-19-2018 07:58 AM Go to last post
  6. Monza Error

    HI There, We have been getting intermittent errors saying "Fatal error in MONZA plugin" Any idea what causes this and how to get rid of it. A system reboot fixes it for a while but it comes back. Any idea what causes this and how to get rid of it? We had the same thing a while back and I...

    Started by Plasticraft‎, 01-19-2018 07:57 AM
    • Replies: 0
    • Views: 20
    01-19-2018 07:57 AM Go to last post
  7. Monza Error

    Hi, we are running Fiery 6.2.2 (I believe) and get this error. "Fatal error in MONZA plugin". We had it a while back and it just went away. Now it is back. A re-boot fixes it for a bit but then it comes back. What is the cause of this? FIles that get this error do rip after a re-boot with no...

    Started by Plasticraft‎, 01-19-2018 07:50 AM
    fatal error, Fiery, monza
    • Replies: 0
    • Views: 34
    01-19-2018 07:50 AM Go to last post
  8. LAC impose problem on MAC OS 10.12.5

    The LAC is wroking corectly on the EFI H300 Server. When using the LAC on the MAC with OS 10.12.5 the presets sometimes the file shows DEMO DEMO... Whitch action can we take...? kind regards, Marino

    Started by Marino B‎, 12-21-2017 11:53 AM
    • Replies: 5
    • Views: 956
    01-19-2018 06:19 AM Go to last post
  9. Control bar Fonts

    Hello Is it possible to add fonts in control bar (like OCR fonts or barcode)? In french, the encoding is strange too but it works when i change the server in english (Job Title:) Thanks

    Started by Bogdan apostol‎, 01-19-2018 01:41 AM
    • Replies: 0
    • Views: 34
    01-19-2018 01:41 AM Go to last post
  10. RE: Xerox WorkCentre 7700 series Bustled Fiery

    Is this the exact same model bustled fiery as the bustled Fiery for the DC242/252/260 series? Perhaps with different system software.... or the same? Can someone please confirm this? the reason I ask is that I have a WC7775 that needs a bustled Fiery and have access to a bustled Fiery for the...

    Started by JasonB‎, 05-10-2012 12:20 PM
    • Replies: 4
    • Views: 3,021
    01-18-2018 03:35 PM Go to last post
  11. Windows admin password needs to be changed every 60 days?

    All, We are being tasked to change the Fiery Windows login password every 60 days. We have 7 Fiery's. Anyone else doing this for security audits? Looking for best practice or gotchas? Any issue with changing the default login password from the default Fiery.1? I'm speaking of the windows...

    Started by 1-2-BBQ‎, 01-09-2018 12:31 PM
    admin, fiery.1, login, windows
    • Replies: 1
    • Views: 173
    01-17-2018 09:14 AM Go to last post
  12. internal error: general error

    Hello, I am trying to create a booklet out of 16 pages to be laid on 11x17 sheet saddle stiched centered and this is the error I am getting. What am I doing wrong.

    Started by aneel‎, 01-08-2018 03:13 PM
    • Replies: 1
    • Views: 158
    01-08-2018 03:37 PM Go to last post
  13. Command WorkStation 5 Error when printing ("get")

    So a customer has a Toshiba with a GA1310-EX and when printing any documents that have a spot color is gives a PS Error in CWS. If I convert all the spot colors to CMYK it prints fine.

    Started by rsukhram@tgioa.com‎, 01-08-2018 02:36 PM
    • Replies: 0
    • Views: 141
    01-08-2018 02:36 PM Go to last post
  14. Red face NOOB Here

    Hello all, Happy New Year! I Just purchased an EPSON SCP800 Designer edition which came with Fiery Express. Program is up and running no issues. My intention for this is to print color accurate proofs to send to the customer for approval and use the printout on-line as a standard for offset...

    Started by highlander‎, 01-08-2018 08:51 AM
    • Replies: 0
    • Views: 169
    01-08-2018 08:51 AM Go to last post
  15. offending command: findfont

    Dear All, I have a pdf which cannot rip in IC-313 v1.2 and pop up offending command: findfont. What's going on? Thank you. File can be downloaded: https://drive.google.com/file/d/11AdW9SHI3QExMp-NeCg4nlLXrQvlTiaE/view?usp=sharing

    Started by penfill‎, 01-02-2018 06:35 PM
    • Replies: 4
    • Views: 580
    01-07-2018 07:34 AM Go to last post
  16. Fiery Clone & future Post FS200 wish list ???

    Hello Mods, Not sure the present FS200 Clone, ticks all the boxes ? whilst being able to schedule a clone via a webpage is good- the only time period on the pulldown is daily ? why would you schedule backup on a fiery daily ? it is not a file server - can you add weekly / monthly on the...

    Started by thistlegorm‎, 12-27-2017 05:27 PM
    • Replies: 0
    • Views: 536
    12-27-2017 05:27 PM Go to last post
  17. E43 HDD partisions

    Hi, Our Controller E43 for our Ricoh Pro C9110 is setup with 1 disk splitted into C: 50GB and D: 950GB D: is left empty and C: keeps getting full every week. Our supplier keeps telling us that the E43 is set up by Fiery the way it is ment to be. A hard disk split like this is quite normal...

    Started by larsj‎, 03-30-2016 12:24 AM
    • Replies: 3
    • Views: 3,591
    12-19-2017 03:09 PM Go to last post
  18. IC415/C1070 - Unable to Dectect Video Boards

    I have 2 IC415s that I keep getting the above message when I try to hook them up to a KM C1070. I have reloaded the system code, (IC415 V2.1_SP1)(multiple times, both USB and X-over,patched) tried swapping the V/I card around, tried a card out of another IC415, swapped out the cables, swapped out...

    Started by Rich A‎, 11-28-2017 11:49 AM
    • Replies: 3
    • Views: 905
    12-18-2017 09:59 AM Go to last post
  19. Spot Color swatch page

    On our previous machine Xerox J75 we had to facility to print out a single page SRA3, called “EFI Process simulation of PANTONE solid coated colours”. Since upgrading to a Versant V80 we seem to no longer have that facility. Is there any way we can do this on the Versant 80 and keeping the swatches...

    Started by Grahamd‎, 09-12-2016 02:49 PM
    • Replies: 1
    • Views: 3,695
    12-14-2017 11:23 AM Go to last post
  20. Using Ricoh Pro 8220 with Fiery question on subset Stapling

    Using Fiery on a Ricoh Pro 8220 along with XLPrint/Paris software to manage jobs. Not able to find the right postscript command to subset staple within Paris software. This is a mainframe job where all the pages are not the same amount to be stapled. The job from the mainframe are duplex print...

    Started by tonyhaddock‎, 12-14-2017 04:23 AM
    • Replies: 0
    • Views: 701
    12-14-2017 04:23 AM Go to last post

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