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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 10,040
    08-13-2015 03:33 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 8,140
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 7,006
    03-06-2015 01:11 PM Go to last post
  1. Xerox 7556 External Fiery - Daylight Savings Bug

    I have the same issue as others with Fiery products, daylight savings issues crashing pcs when printing, however there are no new drivers or patches released to fix the problem. When can we expect a release?

    Started by vhendrix‎, 11-05-2015 07:01 AM
    • Replies: 2
    • Views: 5,764
    11-12-2015 07:32 AM Go to last post
  2. Old Fiery Splash RPX-ii software 2.0

    Hello. I have a customer with a Xerox 252 and a Fiery Splash rpx-ii 2.0. The Apple computer has crashed and the customer cant find the original installation software. Asked Xerox and EFI but with no luck. Regards /Daniel.

    Started by daniel.johansson@koneo.se‎, 11-12-2015 04:14 AM
    • Replies: 1
    • Views: 5,465
    11-12-2015 07:27 AM Go to last post
  3. Slipsheet Option in CW5.7

    When I am trying to implement the Slipsheet option on the Media Tab in CW 5.7 it does not allow any other settings than: Duplex: Off Media Type: Transparency Paper Weight: 5 Does anyone know why this would be? Is it a bug in the software? Thanks for any help!

    Started by AIIM_Kevin‎, 11-06-2015 07:19 AM
    • Replies: 6
    • Views: 5,987
    11-11-2015 02:40 PM Go to last post
  4. Fiery IC-306 system code v1.0

    does anyone have a copy of the fiery system code v1.0 for the ic-306? I had a HDD crash. The customer only has the v2.0 disk which only installs on top of 1.0. KonicaMinolta does not have the 1.0 system code on the tech (mykonicaminolta) website (only v1.1 and 3.0) neither of these work...

    Started by dthompson‎, 11-11-2015 01:03 PM
    • Replies: 0
    • Views: 5,952
    11-11-2015 01:03 PM Go to last post
  5. CWE 5.2 Properties doesn't work

    After a computer crash. I reinstalled CWE 5.2.0.46 Everything works fine, but when I rightclick and select properties, the propertieswindow doesn't show up! Need some help with this problem!!

    Started by Ricold‎, 11-11-2015 06:19 AM
    • Replies: 1
    • Views: 6,582
    11-11-2015 12:50 PM Go to last post
  6. Fiery Printer Preferences - "User Windows Login" keeps marking check

    User Windows Login under Job info keeps marking check even after unmarking and applying changes. Furthermore, we have tried to remove the network printers from the client pc using regedit and re-install print driver which is pushed by group policy using gpupdate /force but still the User Windows...

    Started by xand90‎, 11-10-2015 12:14 PM
    • Replies: 0
    • Views: 42,283
    11-10-2015 12:14 PM Go to last post
  7. vertical Lines printing across my book

    I am printing a 7x8.5 book using 8.5x 14 90gsm paper and 8.5x14 300gsm paper as my cover. On my cover only, I am getting vertical lines all across the front and back of my book on the outside. I have Xerox Color C75 Press and using Work Command 5.7. Any ideals what might be causing this?

    Started by rtcordova‎, 11-09-2015 05:42 PM
    • Replies: 3
    • Views: 5,759
    11-10-2015 10:53 AM Go to last post
  8. Fiery E-42B shuts down

    After reloading system software on Fiery E-42B, the Fiery boots up normally , it asks for password ( monitor attached), after inputting the password, the desktop screen appears & displays "Starting up.." and stays there for 30-60 seconds and shuts down on its own. Same happens everytime we turn...

    Started by nagarajs‎, 11-07-2015 05:06 PM
    • Replies: 2
    • Views: 5,521
    11-10-2015 04:33 AM Go to last post
  9. Fiery resets back to 2003 on restart.

    Hi, I'm setting the time and date using webtools > web setup and reboot the server .. It all works fine until I restart the Docucolor 250 then all the dates from print and scan revert back to 2003 ..! Any ideas .. Thanks

    Started by Creation-Art‎, 11-03-2015 12:55 AM
    • Replies: 7
    • Views: 5,480
    11-10-2015 01:50 AM Go to last post
  10. Question Activating FiweryJobMaster Adobe Acrobat

    When Fiery Controller has Adobe Acrobat for Job Master and is in a secure area with no Access to the Internet, how do you Activate the Adobe Acrobat license. When I try to activate offline it requires a Adobe Acrobat Serial Number that I cannot find.

    Started by Bontrag‎, 11-09-2015 03:29 PM
    • Replies: 0
    • Views: 3,168
    11-09-2015 03:29 PM Go to last post
  11. IC-308 C-1085 Fiery Disconnects

    IC-308 c-1085 Fiery Disconnects and has to be restarted to reconnect - Does this on different files as well, Any patches for this issue?

    Started by KonicaTim‎, 11-09-2015 09:33 AM
    • Replies: 1
    • Views: 2,387
    11-09-2015 09:39 AM Go to last post
  12. IC-409 running an "FF" code from the start

    We've got a brand new IC-409 that lights up with an FF code on the 2 character LED from the start and never goes away. I've tried to reload system software v1.01 over a crossover cable and it won't get past 0% before a long awaited failure. This FF from the get go is worrying me because I've...

    Started by JasonB‎, 07-23-2012 06:07 PM
    • Replies: 8
    • Views: 5,865
    11-07-2015 03:53 AM Go to last post
  13. GX400 Fiery is Exited upon start up

    Hi all, GX400 Fiery is Exited upon start up! Connected to Canon IR ADV C9280 To solve that problem the system software has been reinstalled,and the patch to avoid windows 10 installing was downloaded. After rebooting the Fiery application starts and stay IDLE for about 20 sec, and then go EXITED...

    Started by DKJBR‎, 10-28-2015 01:06 PM
    • Replies: 2
    • Views: 6,632
    11-05-2015 04:59 PM Go to last post
  14. Daylight savings change causes Java programs to lose ability to print

    Hi There So every 6 months when the clocks change overnight our java based software on Windows 7 PCs lose ability to print on that Sunday morning. Windows test prints still fire through fine so do PDF's dropped into CWS5 but anything Java based does not. It freezes then the Java software closes...

    Started by Jamie‎, 04-06-2014 09:01 PM
    dayligh savings
    • Replies: 3
    • Views: 2,973
    11-05-2015 09:59 AM Go to last post
  15. Question regarding an ES-1000.

    I have a client that has an ES-1000 with a licensed FCPS. I installed v.4.2 on the machine (ex-770) and went ahead and downloaded the license file for the ES-1000. Then when I was about to activate it, it gave me a window and said it was not a valid license for 4.2, but for 3.1. So, alas I went...

    Started by stonemask‎, 11-05-2015 09:26 AM
    • Replies: 0
    • Views: 1,543
    11-05-2015 09:26 AM Go to last post
  16. EB-1357 on Ricoh 1107 causes SC-231

    I just put a new fiery EB-1357 on to a Ricoh 1107. When I try to print using the fiery it prints a messed up page (see attached sample from when I tried to print the config page from the fiery) and puts the machine into an SC-231 code. A restart clears the code. If I hook up the egret embedded...

    Started by nickb‎, 10-20-2015 08:08 AM
    • Replies: 1
    • Views: 1,066
    11-05-2015 07:02 AM Go to last post
  17. e-41a server

    Hello, Does anyone know if the fiery System 10 is available for the Ricoh e-41a server? Thanks Kurt F

    Started by KurtFaes‎, 11-04-2015 12:09 PM
    • Replies: 2
    • Views: 800
    11-05-2015 06:54 AM Go to last post
  18. Post Error Message pops up daily, and not sure what it means

    Attached to this message is a screenshot of the image that pops up. It seems to be complaining about not being able to load a "loading.gif" for some reason, gives an error of "0:the operation completed successfully". I am not printing to the printer when this message pops up, but I do have...

    Started by perryhouseplans‎, 11-03-2015 03:45 PM
    • Replies: 3
    • Views: 865
    11-04-2015 03:51 PM Go to last post
  19. CWS 5.7 Properties Not Working

    Have updated CWS from 5.1 to 5.7 now Properties does not work. Impose does not work as well. Does anyone know how to get it woking again?

    Started by springwood‎, 11-02-2015 08:31 PM
    • Replies: 1
    • Views: 864
    11-04-2015 11:38 AM Go to last post
  20. fiery IC-413 email scanning problems

    I have customer with A konicaminolta c6000 with a ic-413 version 1. (xp), the fiery has all the lastest patches on it. The scanning feature seem to stop working and the customer has to restart the fiery to get it working again. Does anyone have a solution to fix this problem?

    Started by aleem1982‎, 11-04-2015 07:34 AM
    • Replies: 0
    • Views: 537
    11-04-2015 07:34 AM Go to last post

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