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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 1,568
    08-13-2015 03:33 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 1,372
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: • Improve your productivity with fast, efficient and automated workflows • Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 1,112
    03-06-2015 01:11 PM Go to last post
  4. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 1,647
    08-13-2014 12:06 PM Go to last post
  1. Question SSLv3 POODLE Vulnerability

    Our network security guys told us that our EFI Fiery print controllers are running a web server supporting the SSLv3 protocol which is vulnerable to the POODLE attack. Is there a way to disable SSLv3 or change it to TLS? Or, if I disable the Web Services under Network Services Setup, will that...

    Started by utmadmin‎, 04-10-2015 10:03 AM
    • Replies: 0
    • Views: 148
    04-10-2015 10:03 AM Go to last post
  2. Question Xerox 560 tray alignment on heavyweight paper

    On our 242, I was able to process a tray alignment on heavyweight paper, as long as I didn't ask for duplex. Just tried the first one on the new 560 and it is asking for plain paper and when I try to ignore the type of paper it asks for, it (not really surprisingly) jams. Is there a way to get...

    Started by PNSTLInc‎, 10-05-2012 12:15 PM
    • Replies: 3
    • Views: 1,221
    04-08-2015 04:45 PM Go to last post
  3. How Can I Make a Document Print 2-Up?

    I have a feeling what I'm asking here is ridiculously simple, but I'm at a loss to figure it out. I want to take a 2-page 8.5 x 11 PDF document and print it as 2-up on 12 x 18 paper. The finished piece would have 2 copies of page 1 on one side, and 2 copies of page 2 on the reverse. For the...

    Started by Michael1973‎, 04-06-2015 11:12 AM
    • Replies: 3
    • Views: 300
    04-06-2015 02:12 PM Go to last post
  4. Can't Find Discs for Server

    I have a Fiery Server MX PE10. It won't boot and prompts me to insert my restore disc. The problem is that I don't have any discs at all for the server. I believe that they were misplaced long ago. I'm told that the discs are specific to each server. How do I proceed?

    Started by Dave CL‎, 04-02-2015 04:08 PM
    disc, fiery server, mx pe10
    • Replies: 1
    • Views: 285
    04-02-2015 07:45 PM Go to last post
  5. Transfer Fiery Hot Folders from Docucolor 242 to another Docucolor 242

    I am changing Fiery controller on my Docucolor 242 to another controller on the same printer. Does anybody have knowledge on how I can transfer back to the dongle?

    Started by davemurillo‎, 03-31-2015 01:48 PM
    • Replies: 2
    • Views: 220
    04-01-2015 10:05 AM Go to last post
  6. EX J75 Tray 6&7 not available.

    Hi, Thank you for taking the time to help me with my little issue. I have an EX J75 that in CWS wont recognize trays 6&7 on my High Capacity feeder. I can see, and use it in Copy mode, so the Printer can obviously see it, but when I try to use it through my Fiery is doesn't see them. Can...

    Started by K.scottcanada‎, 03-25-2015 02:22 PM
    • Replies: 3
    • Views: 351
    03-28-2015 01:18 PM Go to last post
  7. PJL commands / esc codes for EX110

    I am after either PJL commands or PCL esc codes for selecting the output tray for an EX110-125, connected to a Xerox D110. Have managed to workout the esc commands for the paper trays but have been unsuccessful in figuring this out for the output destination. Need the output destination to be...

    Started by towler100‎, 03-27-2015 03:45 AM
    • Replies: 0
    • Views: 210
    03-27-2015 03:45 AM Go to last post
  8. Japanese CWS Manual

    :) Hello EFI Support. My Japanese client is asking me some documentation of CWS in Japanese. Where I can download those materials? I hope that you can help me with this. Thanks a Lot..

    Started by mouke‎, 03-27-2015 12:23 AM
    • Replies: 0
    • Views: 182
    03-27-2015 12:23 AM Go to last post
  9. Tray Alignment exi570/560 12x18

    When attempting tray alignment on 12x18 tray 5, the alignment sheet never prints. The print job shows in the log briefly, then deletes itself ... so no way to see if/what there is an error. Why would it do this? Machine is printing very skewed, need to be able to correct this. Service techs...

    Started by actionqp‎, 03-24-2015 01:34 PM
    12x18, tay alignment, tray 5, wont print
    • Replies: 4
    • Views: 355
    03-26-2015 01:20 PM Go to last post
  10. Pages orientation issue from Corel

    I have a customer printing from CorelDraw7 to an E-22b/Ricoh C5100. Corel files designed in landscape are cut off following the first page... meaning that the first page comes out correctly, but any additional pages in the document are cut off at 8.5" along the 11" length,, but still oriented in...

    Started by jeiche‎, 03-25-2015 09:31 AM
    • Replies: 1
    • Views: 333
    03-25-2015 03:07 PM Go to last post
  11. CWS5.7 and Fiery System 8E Release 2 limits with imposition and VDP

    In the process of creating a VDP master and mailing list, however, when it is processed using the Master template (in CWS5.7) the file size jumps from 3.0MB to 12353.6MB. That is after I cut the mailing list in half to about 1800 pieces (900 imposed 2 up). The master image is 21.8MB. I would...

    Started by Mcrodocker‎, 03-25-2015 11:26 AM
    • Replies: 0
    • Views: 249
    03-25-2015 11:26 AM Go to last post
  12. E22b PostScript printing web pages with header and footer cut off

    My customer has a Fiery E22b connected to a Ricoh C5100S. When printing web pages from IE9, header and footer cut off. Selecting Fit to Print has no effect. Setting the size to 97% will make the page print with the header and footer. Tried setting website to compatibility mode in IE, still prints...

    Started by geneo‎, 06-19-2014 07:12 AM
    e22b, footer, header
    • Replies: 1
    • Views: 799
    03-24-2015 08:40 AM Go to last post
  13. Activating Hot Folders option on Xerox EX-i C60/70 print server

    Hello, We recently purchased the Xerox C70 printer with the EX-i C60/70 integrated print server. The Hot Folders function is an option on this server but I believe the necessary software has already been installed on it. It appears all we need is a LAC (License Activation Code). My two questions...

    Started by gilbert.lee‎, 03-23-2015 07:25 PM
    hot folders
    • Replies: 0
    • Views: 601
    03-23-2015 07:25 PM Go to last post
  14. Command WorkStation 4

    I am running on a Microsoft Windows XP with Fiery Command Workstation 4 and we are printing to a Xerox 700 and a Xerox C75. When I login to the Workstation I am unable to login as administrator on the C75 only as operator but I can on the 700. Also I can try to print jobs from the computer but they...

    Started by lamcraft‎, 03-23-2015 06:33 AM
    command workstation 4
    • Replies: 1
    • Views: 449
    03-23-2015 06:58 AM Go to last post
  15. Smile Fiery Command Wstation 5 install - when desktop already has older ver. Command Wstati

    If my desktop system already has an older copy of Fiery Command Workstation (ver. 4), Can I manually install the new Fiery Command Workstation 5 on the same system, without removing anything prior? We will not be downloading from the internet but installing from the masterinstaller.exe and just...

    Started by BethRini‎, 03-20-2015 12:13 PM
    • Replies: 2
    • Views: 606
    03-20-2015 08:51 PM Go to last post
  16. GX300 Fieryd Driver Crash on Yosemite 10.10

    I've got an ImageRunner 9065 with the GX300 US V2 Driver installed on my Mac. And it crashes every 5 seconds. ReportCrash utility is tying up between 15-20% of my CPU. Can anybody help me? I see lots of people having this issue. Is there an updated Yosemite Driver that is stable?

    Started by davidbutlerii‎, 03-19-2015 02:08 PM
    • Replies: 0
    • Views: 588
    03-19-2015 02:08 PM Go to last post
  17. Issue with Printing from the Web

    We’re running into a problem printing to our Canon 7200 imageRUNNER printer with Fiery when printing directly from the web. When a user tries to print a web-based image on a Mac with OS 10.9+ there is an error message which says Fiery driver (CUPS) error. I’ve already tried troubleshooting the...

    Started by IT Support‎, 03-19-2015 12:05 PM
    • Replies: 1
    • Views: 609
    03-19-2015 12:10 PM Go to last post
  18. Freeze download

    The following attach show the screen shot that freezing when we want download driver no response

    Started by khattab.al.masry‎, 03-19-2015 12:57 AM
    • Replies: 0
    • Views: 510
    03-19-2015 12:57 AM Go to last post
  19. Save Password and Username???

    I just got the Fiery Drivers installed for my large office to print. We use user control on the machine to print the job. However, right now each user is required to enter the username and password each time he or she prints. Is there a way to store the password in the print dialog on user...

    Started by drewmehta‎, 08-12-2014 08:47 AM
    driver, mac osx 10.9, password, username
    • Replies: 5
    • Views: 1,713
    03-18-2015 07:26 AM Go to last post
  20. Fiery Imagepass B1 Driver

    Why is this happening? Windows 8.1 64 bit driver, when I go into the preferences for this printer it appears like the image below. Any ideas? Thanks

    Started by ksweetman‎, 03-18-2015 06:36 AM
    • Replies: 0
    • Views: 562
    03-18-2015 06:36 AM Go to last post

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