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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: Improve your productivity with fast, efficient and automated workflows Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 385
    03-06-2015 01:11 PM Go to last post
  2. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 960
    08-13-2014 12:06 PM Go to last post
  1. Memory upgrade to Fiery

    Hi. Can i add more memory to Fiery controller? Does it help anything? The controller is Fiery IC306 with system software 2.0

    Started by koniska‎, 10-09-2014 01:40 AM
    • Replies: 3
    • Views: 351
    10-09-2014 11:30 AM Go to last post
  2. Error No. 10 when updating

    Hello, I have an IC-408 that will not update. I have tried re-installing the system code and have installed patch 1-1C0771 (along with many others) and I still get the message "Error connecting to server. Please check internet connection and/or Proxy settings. Error no. 10" I have...

    Started by KentGudmundson(k2)‎, 09-23-2014 06:37 AM
    • Replies: 8
    • Views: 798
    10-08-2014 10:48 AM Go to last post
  3. setting Set Page Device via Paper catalog

    Hi would anyone know if you can set the spd/xjx map to use paper trays rather than built in paper media (plain, coated ..etc) ie xjxsettrayselv2 (1),(4) reather than xjxsetmediatypev2 (0),(31) Thanks

    Started by simonk‎, 10-08-2014 08:01 AM
    • Replies: 0
    • Views: 260
    10-08-2014 08:01 AM Go to last post
  4. Canon ColorPASS GX-300 "Unable to detect video boards: make sure video boards are..."

    Hi, on a Canon ColorPASS GX-300 I get an error message that appears in the Fiery Bar: "Unable to detect video boards: make sure video boards are...". This is after a fresh install of v1.0 Fiery system software. I have tested 3 GX-300 units all with the same issue, 3 in a row and none working. ...

    Started by JasonB‎, 10-02-2014 02:40 PM
    • Replies: 1
    • Views: 253
    10-02-2014 06:20 PM Go to last post
  5. Fiery Driver custom paper size

    User has a WC7855 with Fiery E100 and in the driver they have to change to custom paper sizes often and would like to be able to change those custom paper sizes so they don't have to keep re-entering them.

    Started by ljdunn‎, 09-26-2014 02:49 PM
    • Replies: 1
    • Views: 603
    10-02-2014 08:25 AM Go to last post
  6. Customize and propagate Quick Access driver tab?

    I know it was never possible in the past to customize the Quick Access tab, then export it, then import it on other client workstations, like Local Presets - but has this changed? I have a customer who wants to standardize on a Quick Access layout. This is on an IC-415. Thanks, Steve

    Started by Steve0‎, 10-01-2014 07:48 AM
    • Replies: 0
    • Views: 206
    10-01-2014 07:48 AM Go to last post
  7. IC-415: Is there a way to customize Job Properties?

    I would like to change the default exit tray to the FS-612 finisher-stapler main tray (currently defaulting to sub tray) on a C1070 w/IC-415. Thanks, Steve

    Started by Steve0‎, 09-29-2014 09:44 AM
    • Replies: 3
    • Views: 476
    09-30-2014 07:10 AM Go to last post
  8. impose dongle

    Hi, I have the Graphics arts Premium Package Edition installed on a Fiery controler A3200 coupled to a Canon ImagePress 6010VP. My question is: How should i proceed ifever the impose-compose dongle is damaged or lost? Thank you

    Started by kalbarri‎, 09-26-2014 09:56 AM
    • Replies: 6
    • Views: 845
    09-29-2014 08:58 AM Go to last post
  9. ricoh 651 shift mode

    We are running a Ricoh 651 from CWS. And would like to change the default setting for shift mode under finishing. For example: when I print 500 copies of a document on my ricoh 651, by default they come out with each of them shifted back and forth in the output tray, and we have to jog all the...

    Started by BradK‎, 09-28-2014 03:40 PM
    ricoh 651, shift mode
    • Replies: 0
    • Views: 369
    09-28-2014 03:40 PM Go to last post
  10. dependencies not installed

    Hi I have reloaded the system software in a IC305, and now when I do a system update, the OS update is OK but few fiery update have a error "dependencies not installed" IC305 v3.0

    Started by Christian_KMBS‎, 09-26-2014 12:06 PM
    • Replies: 1
    • Views: 449
    09-26-2014 12:29 PM Go to last post
  11. Waiting to print EX260

    Have an EX260 server that when files are sent, it hangs in the print que saying "waiting to print". I can hold the job, restart the fiery and will print the job. It will work for a while then repeat the same problem. I have updated just the Fiery patches from Xerox website because I get an error...

    Started by Milo Wilson‎, 09-26-2014 12:18 PM
    • Replies: 0
    • Views: 531
    09-26-2014 12:18 PM Go to last post
  12. IC-306 Pro80

    Controller will not process jobs after 3.0 software upgrade. Is this a motherboard problem?

    Started by novacolor‎, 09-24-2014 11:35 AM
    • Replies: 1
    • Views: 382
    09-24-2014 11:49 AM Go to last post
  13. Fiery E-22B & changing the type of screen & angle for each of the CMYK separations

    Hi, we are working with a bustled Fiery E-22B on a Ricoh Pro 5100 and we want the ability to change the type of screen and angle for each of the CMYK separations. I've seen this done on this model but can't remember weather it was the Fiery Productivity Package or the Graphic Arts Basic Plus...

    Started by JasonB‎, 09-24-2014 10:42 AM
    • Replies: 0
    • Views: 368
    09-24-2014 10:42 AM Go to last post
  14. Software for Imagepass M2

    I think I need to reload setup, but can't find my disks, only the ones for my M1. (Which I tried and doesn't do anything). Where can I purchase or find the software for the Canon M2 that's not Canon since they're wanting a tech to come instead of just selling me my disks.

    Started by karen_smith‎, 09-24-2014 08:33 AM
    • Replies: 0
    • Views: 365
    09-24-2014 08:33 AM Go to last post
  15. Patch Remove

    Dear All, Does anyone know if there is a tool to remove a Fiery patch? Thank you for the answer. :)

    Started by gianlucas‎, 09-24-2014 07:41 AM
    • Replies: 1
    • Views: 398
    09-24-2014 07:51 AM Go to last post
  16. Question E100 and E200 differences

    What is the difference between the E100 and the E200 Fiery controllers running on a Xerox WC7855?

    Started by GaryS‎, 09-19-2014 08:04 AM
    • Replies: 1
    • Views: 720
    09-23-2014 12:21 AM Go to last post
  17. ImagePass M2 won't go to Idle

    I did set up on a Canon M2 I'm connecting to a Canon 105, I'm guessing I did setup badly or wrong because know M2 boots but it says Connecting ImageRunner then Connection Established and that's it. Before I ran setup it was going to Idle. Anyone experience this before or know if there's a...

    Started by karen_smith‎, 09-22-2014 07:39 AM
    canon ir105, connection, established, imagepass m2
    • Replies: 0
    • Views: 311
    09-22-2014 07:39 AM Go to last post
  18. Spot Color on Fiery not available

    We have a Fiery on our Xerox WC7700 running Sys 8 Rel 2 - V1.0 and we don't have the spot colors tab! There are links to Spot Colors on the bar at the bottom of the screen but it takes you to profiles. Is this an option for this Fiery or is there a way we can enable or load it as I would...

    Started by DALTAR Print‎, 09-18-2014 10:36 AM
    • Replies: 2
    • Views: 910
    09-19-2014 06:42 AM Go to last post
  19. Email problem with Xerox 7835 direct connect to Fiery Controller

    having an intermittent yet ongoing problem with sending email from a Xerox 7835 direct connected (crossover cable) to a Fiery print controller (version 1.1). The printer will intermittently fail to send email and print an error page (see attachments). Once email stops working, the only way to...

    Started by jryanncxi‎, 09-18-2014 08:24 AM
    • Replies: 3
    • Views: 899
    09-19-2014 05:51 AM Go to last post
  20. Webtools Downloads Tab (how to update those drivers)

    Hello, I have a customer that has asked how to update the drivers that are provided in the downloads tab of web tools. I have scoured the administrator guide, and operators manual as well as the web at large but cannot find any information on how to do this. The customer has upgraded...

    Started by mhanesricoh‎, 09-17-2014 05:52 AM
    • Replies: 1
    • Views: 342
    09-18-2014 10:42 AM Go to last post

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