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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 150
    08-13-2014 12:06 PM Go to last post
  2. Sticky Thread Sticky: Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 322
    05-30-2014 10:05 AM Go to last post
  1. IC306: Part # for video cable and LCD interface

    Hi! I'm looking for the part numbers of the IC306 video interface cable (the one that gets the Fiery connected to the printer) and the LCD front panel. Unfortunately, we broke the LCD and one side of the interface cable while moving the controller to a different site :-( Thanks for any...

    Started by oxident‎, 04-30-2014 11:38 AM
    • Replies: 2
    • Views: 264
    04-30-2014 11:47 PM Go to last post
  2. Command Workstation compatibility Q

    I work for a company running a Vutek QS 3200 Super-Wide Format Printer. The companies print operator is looking for us to obtain Command Workstation 5.5 for our Fiery Server 5.0 (I believe its 5.2 at this point). Is command workstation compatible with the Vutek QS3200 and my current fiery server...

    Started by chris.stimpfel‎, 04-30-2014 01:04 PM
    • Replies: 0
    • Views: 288
    04-30-2014 01:04 PM Go to last post
  3. A lot of PS-Errors with bustled Fiery WC7830 FS100 Xerox

    Hi Folks, Today a got a call from a customer that he is very unsatisfied with a Testinstallation in his Office because he gets very often Postscript Errors and printouts like Error: rangecheck OFFENDING COMMAND: stringwidth STACK: blabla . . . After a short search we found the...

    Started by Ingolf‎, 04-29-2014 09:58 AM
    • Replies: 3
    • Views: 359
    04-29-2014 10:55 PM Go to last post
  4. Fiery EX 8002 compatability question...

    Can a Fiery EX 8002 drive a Xerox 8000 or 7000? Or is this model Fiery incompatible?

    Started by JasonB‎, 04-28-2014 12:51 PM
    • Replies: 1
    • Views: 245
    04-28-2014 05:20 PM Go to last post
  5. USB Prep Tool V2.0.14.1

    I was curious if anyone has used the USB Prep Tool V2.0.14.1 for the Konica IC 413? I am a service tech, and a couple of us are trying to use it, with no luck. I have dragged the files into it, and can not get it to finish the actions. Any assistance or a manual would be appreciated. Thanks in...

    Started by cabbey61‎, 04-21-2014 04:41 PM
    • Replies: 1
    • Views: 527
    04-25-2014 11:46 AM Go to last post
  6. KM C6000 / IC306-v3: Save paper catalog across reinstall?

    Hi! I'm planning to do a complete reinstall of my IC-306 V3 and I would really like to know if it's safe to just backup the current paper catalog using CWS and restore it after reinstall. Or will it sync automatically? Somehow, I fear that I will loose the paper catalog and all printer...

    Started by oxident‎, 04-23-2014 06:10 AM
    • Replies: 6
    • Views: 432
    04-24-2014 11:25 PM Go to last post
  7. Can anyone confirm this FIT200719 DC550 Xerox integrated Fiery

    Hi Folks, Yesterday I got a call from a customer, which are jobs the day before still printed today terminated with an error (message: Facedown on this Medium is not supported). There was no difference selecting face/up - face/down - the job will always canceled in the Command Workstation. No...

    Started by Ingolf‎, 02-18-2014 11:17 AM
    • Replies: 8
    • Views: 1,283
    04-24-2014 06:12 PM Go to last post
  8. PDF/X Output Intent not supported with QDM jobs

    Suddenly I am seeing a lot of these errors. And there totally random. Sometimes the files will RIP and sometimes the RIP just hangs when processing them. I have run hundreds of Merged jobs and never saw errors like that. The print files are being prepared the same as always. I just can't get a...

    Started by Doyle‎, 04-02-2014 09:09 AM
    • Replies: 4
    • Views: 536
    04-24-2014 08:41 AM Go to last post
  9. VDP error_PS undefined error

    I'm new to this whole process. Our company just purchased the RICOH c901+ with hopes of using if the VDP. While going through the Fiery FreeForm Kit tutorials I consistently get a PS undefined error when I try to process the .doc file. I don't have office installed on this computer but I...

    Started by AdamWilson‎, 04-24-2014 08:20 AM
    • Replies: 0
    • Views: 144
    04-24-2014 08:20 AM Go to last post
  10. IC-306 v2 - Windows XP Embedded License Key Question

    I had to reload system software on an old IC-306 (version 2) today. I noticed a Windows license key flash by while loading disc 1, but this license key does not match the one printed on the COA pasted to the case. Should I be concerned? (Never had to enter a license key for 2.0 before, so I'm...

    Started by Steve0‎, 04-23-2014 11:14 AM
    • Replies: 0
    • Views: 240
    04-23-2014 11:14 AM Go to last post
  11. Where do I find Fiery patches?

    Customer has an old print sys (9.2) on a Kyocera and I am unable to find any patches for this. Any suggestions? Any help is appreciated!

    Started by AxisBC‎, 04-22-2014 10:55 AM
    • Replies: 1
    • Views: 301
    04-22-2014 07:10 PM Go to last post
  12. Unable to connect to CX3641 from CWS 5.5

    I have a OKI CX3641, I am no longer able to connect to the built-in fiery. I spoke with a tech from OKI, he said to try the factory reset, I did that but the login I was using no longer works, User: Administrator Password: blank. I can see it on the network but when I try to connect a new...

    Started by Steven F‎, 04-22-2014 08:32 AM
    • Replies: 0
    • Views: 248
    04-22-2014 08:32 AM Go to last post
  13. Xerox EX700i microsoft patch issue

    We noticed that a microsoft update to the EX700i print server has locked up the print queue and caused the Fiery to become inoperable. We reloaded and installed only the EFI patches and it seems to be working fine. Have you had any reports of issues with Ms updates? Thank You

    Started by Phobos01‎, 04-21-2014 01:55 PM
    • Replies: 0
    • Views: 173
    04-21-2014 01:55 PM Go to last post
  14. EX700 System Updates

    I have a Xerox EX700 and am unable to get it to do system updates. I am not using a proxy and can reach a webpage. But when I do a "check now" for system updates it comes back with "error10" error connecting to server, please check internet connection/.proxy settings. I don't have it...

    Started by Phobos01‎, 04-15-2014 03:19 PM
    • Replies: 5
    • Views: 432
    04-18-2014 08:47 AM Go to last post
  15. Question Problem with embeded Fonts on Fiery 9 RIP

    Got a Problem with a customer file. The embeded and normalized fonts in the lower section of the pdf are printed as dots on a Konica C6000/C8000 with fiery 9 controller. No Problems with a HP Rip on a Indigo. Could you please give me a hint to solve this problem? Convert to paths is no...

    Started by Mad Trix‎, 04-14-2014 12:57 AM
    • Replies: 7
    • Views: 627
    04-15-2014 11:27 PM Go to last post
  16. Update patches IC414 - Konica Minolta C454

    Good morning! I would like to apologize for my english not very good first. I am Brazilian and I still have a little difficulty in the language of you. Well, let's get to it ... I have a Konica Minolta Bizhub C454 which prints through a Fiery IC-414. I'm having some minor issues that I...

    Started by lasfranca‎, 04-15-2014 06:59 AM
    • Replies: 1
    • Views: 317
    04-15-2014 07:07 AM Go to last post
  17. GX300 Fiery on Canon iRAdv9070 crashes

    I have a GX300 Fiery Version 1 software which gives a fatal assertion error at starting Fiery server bar. If I ignore these errors the Fiery Bar boots up and connects to the Canon Device, it tells me toner is low etc which is all correct. It will sit for between 30 to 60 secs then reboot. It does...

    Started by grobbie‎, 04-18-2012 10:00 AM
    • Replies: 6
    • Views: 1,338
    04-14-2014 11:35 AM Go to last post
  18. Fiery EX Igen4 Updates General Error #1

    i'm working on the installation of an iGen4 with Fiery Ex Igen4 server version 3.0. Everytime i tried to update a general error #1 appears. I'm not able to update the server. I tried manually using the localhost link. When the page loads it shows No Product Found. I reinstalled twice and still...

    Started by grannada‎, 04-12-2014 09:40 AM
    igen4, update, update issue
    • Replies: 1
    • Views: 356
    04-12-2014 02:03 PM Go to last post
  19. Image shift for all pages of a job

    I have a J75 with an EX J75 controller running CWS5. I set up a four page job to do an image shift and it only shifts the image on the first page. I want the image shifted the same amount on all four pages. What do I need to do to get this to happen. Thanks

    Started by seemoor01‎, 04-09-2014 01:51 PM
    • Replies: 2
    • Views: 324
    04-11-2014 11:33 AM Go to last post
  20. How to troubleshoot RIP errors?

    Hi! I've encountered a few PDF files which were made out of InDesign and causes a "PDF to PS conversion" error on my IC306v3. Some of the files work if I switch to APPE but some won't rip with either engine (so the only possibility is to print them out of Acrobat). Is there any possibility to...

    Started by oxident‎, 04-09-2014 11:20 PM
    • Replies: 4
    • Views: 444
    04-10-2014 12:40 PM Go to last post

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