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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 18,906
    06-13-2017 05:47 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 19,617
    02-13-2017 03:47 AM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 38,316
    08-13-2015 03:33 PM Go to last post
  4. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 18,948
    04-24-2015 05:59 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 16,818
    03-06-2015 01:11 PM Go to last post
  1. Selecting Booklet Folding/Stapling at driver will not happen or be retained

    Printing from Acrobat Pro 11 to Kyocera 4550 with Fiery external controller / print system 11. When setting driver to fold/staple on the finishing tab of fiery driver these settings will not take/retain. All other settings (paper tray/size/type, duplexing, layout etc.) will reflect on the...

    Started by AxisBC‎, 01-27-2015 10:21 AM
    finishing, printing system 11
    • Replies: 1
    • Views: 8,140
    01-24-2017 01:48 AM Go to last post
  2. Question Fiery USB Setup Tool

    Hello, can anyone help me? ---------------------------- Fiery USB Setup Tool Ver. 2.0.21 Fiery Clone Tools for Embedded Server Ver.2.1 Client PC: Windows 7 (both 32bit / 64bit ) USB Drive: Sony 64GB USB3.0 ---------------------------- I attempted to locate the clone tool files in my...

    Started by Sheep12‎, 06-10-2015 04:33 PM
    clone tool, usb setup tool
    • Replies: 3
    • Views: 9,921
    01-20-2017 10:42 AM Go to last post
  3. Job Jacket Report

    Does anyone know how to generate a report for each job after it is completed? We would like the report to contain things like ... Job Name, ID, Print Time, personalized yes or no, sheets, ranges of records etc... Any help is appreciated.

    Started by wrenchmaster‎, 01-16-2017 01:59 PM
    • Replies: 3
    • Views: 2,785
    01-20-2017 09:30 AM Go to last post
  4. IC-310H: Composite patch installed - but not installed?

    Reloading showroom IC-310H, the Fiery system update FIT101304140 (Composite patch for IC_308_310_2.1R) always shows as Available, even after being "installed." The "install" is suspect because the status goes from Downloading to Downloaded to Installing to Installed in well under 30 seconds. After...

    Started by Steve0‎, 01-18-2017 01:44 PM
    • Replies: 6
    • Views: 4,451
    01-19-2017 03:00 PM Go to last post
  5. Fiery Initial Setup (browser-based) won't accept password

    Upon initial installation of our Fiery EXi on our Xerox Color 570, the web-based initial setup configurator loads up, warns that it is "an unsecured connection" and then asks for our password in the dialog on the page (with the flames in the background). We input Fiery.1 and the page blinks,...

    Started by highlanderstudios‎, 01-13-2017 09:24 AM
    • Replies: 2
    • Views: 2,142
    01-17-2017 10:45 AM Go to last post
  6. Error

    Getting " The requested URL/CommonLCD/page.html was not found on this server" message when hitting the fiery icon on the control panel. Printing system 14 on a Kyocera 6551 ci. Can ping ip, but cant get to web interface. Cws is working. Original issue was 1030 code. Re-sat board in host,...

    Started by Shane Anderson‎, 01-16-2017 08:35 AM
    control panel, cws, requested url
    • Replies: 0
    • Views: 940
    01-16-2017 08:35 AM Go to last post
  7. E22B won't print even a configuration page

    I was recently asked to help out a fellow technician that replaced both a motherboard and hdd on a E22B at the same time. He has since put the original motherboard back in and is using the new hdd and also changed the video board. It looked like the video and hdd board fixed his original...

    Started by Griz Fan‎, 01-11-2017 02:44 PM
    e22b, keychip, motherboard, security key, won't print
    • Replies: 0
    • Views: 2,257
    01-11-2017 02:44 PM Go to last post
  8. Fiery E22B that won't even print a configuration page

    I was recently asked to help out a fellow technician that replaced both a motherboard and hdd on a E22B at the same time. He has since put the original motherboard back in and is using the new hdd and also changed the video board. It looked like the video and hdd board fixed his original problem....

    Started by Griz Fan‎, 01-11-2017 02:19 PM
    configuration page, e22b, keychip, security key, won't print
    • Replies: 0
    • Views: 2,280
    01-11-2017 02:19 PM Go to last post
  9. Standard settings for Profiling and Validation

    I sure hope I can get an answer to help me sleep... I have come into a new position in a new (to me) company where I am to be the color manager of KM 8000s and KM 1100s and KM 1060Ls...11 machines in all. The outgoing person cleared the computer drives and all documentations.:( As I look...

    Started by ColorMeBob‎, 01-05-2017 02:04 PM
    cws 5, fiery cs ic-310h, fiery pro80, gracol validation, profiling
    • Replies: 3
    • Views: 5,405
    01-10-2017 05:04 PM Go to last post
  10. Question Which fiery driver?

    Hello- I'm having an issue where I 1) cannot print from Illustrator in colour (from Acrobat I can), 2) cannot print from any Adobe program (including Acrobat) in anything other than letter or A4 size- it's greyed out or a limited list. I'm thinking it's a driver issue as I just moved to a new...

    Started by gbaker‎, 01-05-2017 08:52 AM
    adobe, c1070, driver issues
    • Replies: 1
    • Views: 3,145
    01-05-2017 01:53 PM Go to last post
  11. Package Aware drivers for Fiery server supporting a Canon C700/800

    Hi all, I have a general question regarding package aware drivers for the Fiery servers that support a Canon C700/800. Are the drivers that are listed on the efi site package aware? imagePRESS Server F200 ...

    Started by drjcoyne‎, 01-05-2017 08:53 AM
    canon c700, canon c800, Fiery, windows 10
    • Replies: 1
    • Views: 7,207
    01-05-2017 12:24 PM Go to last post
  12. Angry Can't print tabs on Canon IP C60 IP Server F200 from bypass tray

    Issues is on a Canon imagePRESS C60 connected to an imagePRESS Server F200. Client machine is Windows 7. Everything is up to date. If I drop the 9x11 pdf file on the held queue on Command Workstation and set the Media type to Tab 1 and print, the machine beeps at me, I walk up to it, lay my tabs...

    Started by mtirado‎, 01-04-2017 11:49 AM
    • Replies: 0
    • Views: 2,407
    01-04-2017 11:49 AM Go to last post
  13. Reset admin password - Xerox EX-i C60/C70

    Hi all, At my office we have a "Xerox EX-i C60-C70 Printer (EU)". We recently changed our network setup and we need to update the details in Fiery but unfortunately no-one knows the administrator password. Is there any way to reset the password? I have full physical access to the printer and...

    Started by andrewk‎, 11-28-2016 03:43 PM
    Fiery, password
    • Replies: 2
    • Views: 12,650
    01-02-2017 04:54 PM Go to last post
  14. Post Controlador E22 Ricoh

    Tengo un controlador que se re inicia constantemente que se le puede hacer.

    Started by wpacheco‎, 12-21-2016 02:53 PM
    • Replies: 0
    • Views: 2,346
    12-21-2016 02:53 PM Go to last post
  15. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:46 PM
    • Replies: 0
    • Views: 2,056
    12-20-2016 05:46 PM Go to last post
  16. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:32 PM
    • Replies: 0
    • Views: 1,835
    12-20-2016 05:32 PM Go to last post
  17. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:19 PM
    • Replies: 0
    • Views: 1,986
    12-20-2016 05:19 PM Go to last post
  18. Fiery Webtools problem

    Today when logging into Fiery Webtools, under the "Docs" tab, the "My Docs" tab is missing making us unable to download scans off our Versant 80. The "printed" tab is there but not the "my docs". In the past just restarting the Fiery would resolve this issue, but not today. Any ideas as to what...

    Started by BarryB‎, 12-19-2016 10:50 AM
    • Replies: 0
    • Views: 2,207
    12-19-2016 10:50 AM Go to last post
  19. Fiery CB-05: Track down who printed what?

    Hi everyone, We use local users (not LDAP) for validation to print through our Fiery to our printer. Yesterday, someone printed 500 pages of stuff, and we need a way to track down which local user printed it. Is there a way to do this? I am new to this, so please ask any clarification questions...

    Started by hanguhm‎, 12-16-2016 02:21 PM
    • Replies: 2
    • Views: 1,904
    12-16-2016 03:12 PM Go to last post
  20. Unhappy EFI FieryJobFlow Keeps CPU at 100%

    Hi My pc has recently has become extremely slow - I have narrowed the CPU hog to a ruby process - EFI FierryJobflow - (it constantly has over 50% CPU usage) The software manager show I have the latest versions of software. (2.2.1.07) Ruby is currently 1.9.3 - does this need to upgraded to the...

    Started by BFRS_ICT‎, 12-14-2016 02:01 PM
    • Replies: 4
    • Views: 2,481
    12-16-2016 07:26 AM Go to last post

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