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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Yesterday, EFI received numerous calls regarding a popup notification on the Fiery controller offering Windows 10. Please do *NOT* register/reserve the Fiery unit for the Win10 upgrade. It is not supported. The notification is driven by Microsoft via security updates where the OS will be made...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 0
    • Views: 481
    06-02-2015 07:57 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 758
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: • Improve your productivity with fast, efficient and automated workflows • Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 793
    03-06-2015 01:11 PM Go to last post
  4. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 1,346
    08-13-2014 12:06 PM Go to last post
  1. Xerox Color 550 w/ Integrated Fiery & Direct Mobile Printing Configuration

    Hey all, We have a Color 550 with an XC560 Fiery (Integrated) that we're trying to get configured for Direct Mobile Printing so we can reach it from our various iDevices. We're Running SP 1.1 plus all the required pre-requsitie patches. We installed 1-1DU6SR from the EFI WebUpdater page, and we...

    Started by abordner‎, 01-27-2015 07:17 PM
    direct mobile printing
    • Replies: 0
    • Views: 233
    01-27-2015 07:17 PM Go to last post
  2. Selecting Booklet Folding/Stapling at driver will not happen or be retained

    Printing from Acrobat Pro 11 to Kyocera 4550 with Fiery external controller / print system 11. When setting driver to fold/staple on the finishing tab of fiery driver these settings will not take/retain. All other settings (paper tray/size/type, duplexing, layout etc.) will reflect on the...

    Started by AxisBC‎, 01-27-2015 10:21 AM
    finishing, printing system 11
    • Replies: 0
    • Views: 231
    01-27-2015 10:21 AM Go to last post
  3. Unable to Access Fiery Features When Printing from OSX's Preview App

    Hi Guys, I've been trying to access the Fiery Features extension from Preview's print dialog box but with no success (see attached) because it's crossed out. It's accessible through other applications though, like InDesign, Illustrator and all that but just not OSX's Preview. I was wondering if...

    Started by Josh‎, 01-25-2015 08:19 PM
    • Replies: 1
    • Views: 314
    01-26-2015 03:54 PM Go to last post
  4. Imposition Crash

    Hi I have a customer with a Xerox 770 and a Xerox 560. The 770 is running system 10 (Windows 7) and the 550 is running system 9 Rel2 (XP) Fiery server. I have a problem whereby the system 9 server attached to the 550 crashes as soon as a .dbp is processed which has been imposed on the...

    Started by scpatterson‎, 01-26-2015 06:57 AM
    crash, dbp, impose, imposition, transfer
    • Replies: 1
    • Views: 396
    01-26-2015 03:35 PM Go to last post
  5. DC250 Fiery Upgrade v1.2

    I have purchased an used Xerox DocuColor 250 machine with built in Fiery v.1.1. Now I want to upgrade to Version 1.2. Where can I get this upgrade? Ich habe eine gebraucht Xerox DocuColor 250 mit eingebauter Fiery Version 1.1. Jetzt möchte ich gerne das Upgrade auf Version 1.2 machen. Wo kann ich...

    Started by Arnstadt‎, 11-12-2014 01:59 PM
    dc 250, Fiery, upgrade, v1.1, v1.2
    • Replies: 3
    • Views: 815
    01-26-2015 07:38 AM Go to last post
  6. Fiery E-100 on Kyocera 4550ci not holding job when printing to Hold queue

    Hello everyone I am new to this forum and I hope I am posting question in correct topic area if not my apologies. I have a Fiery E100 on a Kyocera 4550ci and the customers complaint is that when he sends a print job to the hold queue it is not holding it prints right out. It was working the way it...

    Started by JamesD‎, 01-15-2015 11:06 AM
    • Replies: 3
    • Views: 485
    01-22-2015 06:00 PM Go to last post
  7. Fiery System 12 on Kyocera 7550ci

    I've got a customer with the above equipment who is having issues with printing to the Fiery. It will stop printing at a certain point and not print again until both copier and fiery are rebooted. In CWS, the job will process and go to print, saying "waiting to print". I have checked for duplicate...

    Started by tedtech‎, 01-22-2015 09:13 AM
    • Replies: 1
    • Views: 193
    01-22-2015 03:40 PM Go to last post
  8. Fiery E-100 Restore Factory Defaults

    I have an IT guy that insist their is a problem with the E-100 I took it off his network created a workgroup and proved it works. He wants to do a factory reset " restore to default settings ". My question is what will I loose ? Anything important or will it just default back to Factory defaults...

    Started by JamesD‎, 01-22-2015 03:35 PM
    • Replies: 0
    • Views: 221
    01-22-2015 03:35 PM Go to last post
  9. Fiery System Server Upgrade

    Hello. We have a Fiery model E41A v1.3, and would like to know if we can upgrade it to Fiery Server System 10? We are now running Windows 7.0, and System 9 Release 2. We are using CWS 5.6.0.42A. Thanks. kirktatude

    Started by kirktatude‎, 11-20-2014 12:37 PM
    • Replies: 2
    • Views: 660
    01-22-2015 07:22 AM Go to last post
  10. Problem with KM C6500 and Fiery X3ety-10/ IC408

    I'm installing a KM C6500 and it has the Fiery X3ety2-10 controller. I've installed driver KM_IC408_v2_0R_FD322_WinRel1.zip and it will not print. I can see it on the Command workstation in the printed queue but it has an error. Checking the properties of the error, it says no finisher attached and...

    Started by atresource‎, 01-21-2015 11:00 AM
    • Replies: 4
    • Views: 389
    01-21-2015 06:21 PM Go to last post
  11. Updating fiery xp250

    We have a workstation 4, with windows xp, we have updated our macs to use bonjour not apple talk, is there an easy fix for this to get the xerox docucolor 250 to talk with the computer?

    Started by ewilson@absey.biz‎, 11-11-2014 02:05 PM
    • Replies: 2
    • Views: 439
    01-21-2015 02:03 PM Go to last post
  12. Trouble with Fiery reload system 1.1 on Xerox 78xx integrated fiery e100-01

    I seem to be having some trouble reloading an integrated fiery for a xerox 78xx series. This is an add on for an existing machine and they want a Fiery. Out of the box it has not worked. I have loaded the fiery via the usb method as well as the network card method. Either way I load this the...

    Started by dthompson‎, 12-11-2014 07:38 AM
    • Replies: 1
    • Views: 330
    01-21-2015 01:50 PM Go to last post
  13. Fiery hotline onsite support ?

    Is there a tech support line an in field technician can call and have real time support ? If so what information should you have ready for them. IE: model, serial number, ect. Thank you in advanced

    Started by JamesD‎, 01-21-2015 01:47 PM
    • Replies: 0
    • Views: 199
    01-21-2015 01:47 PM Go to last post
  14. Canon Imagpass B1 C3 Error

    Hi , I have an ImapgePass B1 giving a "C3"error on startup . I cannot find this error in the manual. I have already tried replacing the Hard disk and Memory with no luck. I put in a loan unit for now but need to get this repaired Any assistance will be appreciated .

    Started by Prakashv‎, 01-21-2015 12:41 AM
    • Replies: 1
    • Views: 190
    01-21-2015 10:19 AM Go to last post
  15. ColorPASS and printer not playing nicely

    Hello, We have a ColorPASS-z3000/PS-NX3000 connected to a Canon Copier/Printer CLC2620. Although ancient, until last week these machines worked just fine. Last week we moved office. And now the ColorPass box can no longer communicate with the Printer/Copier. Instead, we get an error...

    Started by zac.carey‎, 01-19-2015 11:23 AM
    • Replies: 6
    • Views: 555
    01-21-2015 03:07 AM Go to last post
  16. Fiery ex260 repair?

    I have a Fiery ex260 that wont power up. When I hit the power button all the lights come on and then go off. Does anybody know of a fix or suggest a repair company to send it to. Cant afford another new one and, well you know the machine is useless without it. Thanks. James

    Started by Jamzjs‎, 01-19-2015 10:48 AM
    • Replies: 5
    • Views: 454
    01-20-2015 04:37 PM Go to last post
  17. Copying USB's Made with USB Setup Tool

    Hey does anyone know if after you successfully make a USB drive to reload if the files on the USB can simply be copied to a new drive to make a duplicate or copied off the USB to a folder and copied back later? Thanks, Chad Gutierrez

    Started by cjgaz‎, 01-20-2015 02:51 PM
    • Replies: 0
    • Views: 187
    01-20-2015 02:51 PM Go to last post
  18. Screened Reflex Blue looks grey

    When we receive copy that has screened colors in it they tend to look grey. How can I control how the screens are printed so that they retain the color? A solid of the color looks fine, but as the screen percentage gets closer to zero, the screened color looks grey.

    Started by JoeBloe‎, 01-16-2015 07:00 AM
    • Replies: 0
    • Views: 247
    01-16-2015 07:00 AM Go to last post
  19. Setting Media Types, JDF, Fiery and MIS

    I got zero responses in the Digital Storefront (DSF) Forum for this question, and no answers from support, so I am posting here hoping some kind person can help. I want to be consistent in how media appears and is referenced throughout DSF, Fiery devices, MIS and JDF ticketing. I have inserted...

    Started by printmeister‎, 01-08-2015 02:37 PM
    • Replies: 0
    • Views: 437
    01-08-2015 02:37 PM Go to last post
  20. Image Shift a Ganged-up Postcard

    I have a postcard that i have used the Gangup Layout command on, and would like to Image Shift it because the 2 sides are not lining up. Is there a way to do this? When I try I get an error message and I could have sworn I've done this before.

    Started by Tony.Roda‎, 01-06-2015 02:37 PM
    • Replies: 3
    • Views: 278
    01-07-2015 08:48 AM Go to last post

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