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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 64
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,631
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,043
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 42,664
    02-13-2017 03:47 AM Go to last post
  1. Exclamation custom paper size c1060 issue

    Hello, I have IC-415 Fiery connected with the latest CWS. I am trying to set up bypass tray custom paper size of 4.00 by 6.00 to print on 4 x 6 media stock. The error I am getting is when I try to send this job from hold queue, c1060 pops up an error that "I need to select face-up" with a...

    Started by aneel‎, 08-07-2017 06:30 PM
    bypass tray, custom page sizes, issue, print issues
    • Replies: 4
    • Views: 1,912
    08-08-2017 12:48 PM Go to last post
  2. Unhappy DocuColor / EXP50 Not Recognizing Custom Paper Profiles Settings From The Printer

    Specs: DocuColor 5000 with Fiery EXP50 Graphic Arts Package Problem: I recently purchased a Docucolor 5000 / Fiery EXP50. I'm loving the Fiery Work Station (first time user) but cannot print using the custom paper profile settings from the printer. The Command Workstation simply wont...

    Started by Andres‎, 08-05-2017 10:04 PM
    • Replies: 2
    • Views: 2,625
    08-06-2017 04:41 PM Go to last post
  3. Running Fiery Hot Folders program as a service

    I saw a post that was 5 years old on this and was just wondering if Fiery Hot Folders had the capability to start automatically by running as a service. Does anyone know? Thanks

    Started by jpink‎, 08-03-2017 06:09 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 4,493
    08-06-2017 01:02 AM Go to last post
  4. Running Fiery Hot Folders program as a service

    I saw a post that was 5 years old on this and was just wondering if Fiery Hot Folders had the capability to start automatically by running as a service. Does anyone know? Thanks

    Started by jpink‎, 08-03-2017 06:02 AM
    • Replies: 0
    • Views: 2,617
    08-03-2017 06:02 AM Go to last post
  5. Integrated Fiery E200-05 on a Xerox C60/C70

    Will an Integrated Fiery E200-05 from a Xerox 570 work on a Xerox C60/C70 if you load the proper software? Someone told me that it would because the C60/C70 series directly replaces the 560/570 -- is this correct? I wanted to check before running through what could be a wild goose chase. Thanks...

    Started by JasonB‎, 08-02-2017 04:36 PM
    • Replies: 1
    • Views: 2,465
    08-02-2017 07:13 PM Go to last post
  6. Thumbs down Xerox 700 print job not starting untill all pages have been processed

    This is very strange I have a Xerox 700. I print 100% color AND sometimes the printer does not start printing untill ALL pages have been processed in the CWS... Any idea?

    Started by info@alstmarketing.com‎, 07-31-2017 02:05 PM
    • Replies: 2
    • Views: 2,329
    08-02-2017 05:59 AM Go to last post
  7. Smile Image shift not holding fast

    Good morning all, Imust be doing it wrong! I have a 400 page PDF to print out and it is a numbered 14 up document. In setting up I want to get the registration between front and back correct so, I set the print properties to print pages 1 -2 as a makke ready test, set the image shift to where ai...

    Started by Steve Warren‎, 07-23-2017 05:30 PM
    • Replies: 1
    • Views: 2,804
    07-24-2017 09:07 AM Go to last post
  8. A specific type of PDF crashes S-2 through hotfolder, but not through Acrobat

    Hi, I have a 1-page pdf that is created by our server for our job ticket. This pdf prints fine going from Acrobat Reader DC to the S-2 (8e), but the S-2 crashes as soon as this same file is processed through the Hotfolder. ("Please Wait...", and the CW loses contact...until we switch it off and...

    Started by naguszed‎, 07-13-2017 12:47 PM
    s2 pdferror
    • Replies: 2
    • Views: 3,408
    07-17-2017 09:03 AM Go to last post
  9. Question IC-308 / FS150 Pro: Where are the printable color tables?

    Hi! Today I wanted to print the Fiery's built in Pantone sheet in order to do some color lookups but to my surprise, that feature disappeared. First I thought this might be somewhere else in CWS 6 but then I realized that it's also gone in CWS 5. I know that I can still select some Pantone...

    Started by oxident‎, 07-13-2017 12:37 PM
    • Replies: 2
    • Views: 6,759
    07-13-2017 02:43 PM Go to last post
  10. Waiting for Restarting

    i have a Konica 1250P with a MIC-4150 BW controller. Randomly the end users will get a message saying "waiting for restarting" when they send a job to print. The job will print if they choose force print. All of the job properties are correct and when it does happen, it happens to all of the jobs....

    Started by mgm19817‎, 07-13-2017 12:35 PM
    • Replies: 1
    • Views: 3,496
    07-13-2017 12:56 PM Go to last post
  11. Question How to apply FreeCrease setting to multiple jobs?

    Hi! I'm quite sure it isn't supported but does anyone know how to apply custom crease positions to multiple jobs at once? As these settings can only be done in the FreeCrease web application and can't be done within the regular job properties, it is a quite complicated workflow. It would...

    Started by oxident‎, 07-12-2017 10:36 PM
    • Replies: 0
    • Views: 2,153
    07-12-2017 10:36 PM Go to last post
  12. Thumbs up Advanced VDP

    Morning, Anyone has tutorials or documentation about the more advanced Fiery VDP features, namely the "Enable enhanced FreeForm" checkbox and the "File search path" textbox? It seems that should enable much more than the usual sandwich....

    Started by DragonLeaves‎, 07-04-2017 06:13 AM
    • Replies: 2
    • Views: 4,868
    07-12-2017 09:14 AM Go to last post
  13. Can't edit Source profiles - CWS6

    Anyone know why I can't edit the Source profiles, the edit is greyed out. CWS5.8 has no issue. Thanks in advance.

    Started by Nick7T9‎, 07-08-2017 12:54 AM
    • Replies: 2
    • Views: 2,506
    07-08-2017 05:36 PM Go to last post
  14. Office 365

    Dear Forum, Fiery Admins, Sorry for maybe a silly question. Is Office365 supported with Fiery? I guess the settings for the SMTP server should be something like this: SMTP: smtp.office365.com Port: 587

    Started by Remi.Bargmann‎, 10-24-2016 03:37 PM
    • Replies: 5
    • Views: 20,591
    07-07-2017 01:35 PM Go to last post
  15. Problem installing updates

    Hi Im currently trying to install some system updates on the Fiery but I'm having some issues. I click on download then install, and it gets so far but then a box appears with a message: this installation can't continue as some independencies were not install.. What does this mean and how...

    Started by lversant80‎, 07-05-2017 06:51 AM
    • Replies: 4
    • Views: 3,458
    07-06-2017 12:25 AM Go to last post
  16. Question Saving a job ticket?

    Morning, Short of wiresharking the ticket out, is there a more humane way to export a job ticket to a file so it can be prepended (copy /b) to a pdf later down the line? There is no other way... I know, this is painful... Thank you!!!

    Started by DragonLeaves‎, 07-04-2017 05:46 AM
    job ticket, scripting
    • Replies: 1
    • Views: 2,345
    07-04-2017 07:47 AM Go to last post
  17. KM IC-308 / SD-513: Adjust trimming amount?

    Hi! Maybe I already guess the answer but just to confirm: Is it true that I cannot adjust the amount of booklet trimming on a per-job base when using the IC-308 / SD-513 finisher? I mean, it works perfectly fine when I'm trying to produce a borderless A4 booklet (printed on SRA3 sheets) but...

    Started by oxident‎, 07-02-2017 12:50 AM
    • Replies: 3
    • Views: 4,398
    07-02-2017 11:35 AM Go to last post
  18. Backup/Restore not available when System Software 1 is booted for USB stick?

    Created an ISO image from System Software 1 and made a bootable USB stick. Choosing F11 in the boot process allows the USB stick to boot but Backup and Restore options are missing. Why, as it would be nice to use that option instead of trying to boot from DVD which will not always load in the drive...

    Started by Doyle‎, 06-26-2017 09:56 AM
    • Replies: 2
    • Views: 4,303
    07-01-2017 04:26 AM Go to last post
  19. MIC-4150 paper over 244 gsm won't go to LS-506

    I have an MIC-4150 on a KM 1052 with an LS-506 high cap stacker. The Fiery won't let me run papers over 244gsm to the high cap. However if I run a copy job from the press itself I can run up to 300gsm... Has anyone run into this and found a resolution?

    Started by Oprints‎, 06-30-2017 09:32 AM
    1052, ls-506, mic-4150
    • Replies: 3
    • Views: 3,628
    06-30-2017 04:10 PM Go to last post
  20. Smile Make Web services active Catch 22

    Hi all, I'm new to the world of Digital presses and in particular Fiery RIPs. 45 years a Lithographer and now I need to be a digital printer, who knew. The problem is in the setup and the Workstation software is asking me to "Enable Web Services on the Fiery" so I can configure it. Only problem...

    Started by Steve Warren‎, 06-07-2017 04:11 PM
    • Replies: 5
    • Views: 4,644
    06-30-2017 09:47 AM Go to last post

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