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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 9,371
    08-13-2015 03:33 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 7,892
    04-24-2015 05:59 AM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 6,887
    03-06-2015 01:11 PM Go to last post
  1. fiery IC-413 email scanning problems

    I have customer with A konicaminolta c6000 with a ic-413 version 1. (xp), the fiery has all the lastest patches on it. The scanning feature seem to stop working and the customer has to restart the fiery to get it working again. Does anyone have a solution to fix this problem?

    Started by aleem1982‎, 11-04-2015 07:34 AM
    • Replies: 0
    • Views: 518
    11-04-2015 07:34 AM Go to last post
  2. Job Ticket

    Hello- Is there a way to make a Fiery automatically print a Job Ticket (ie Print Summary), at the end of each job? Preferably on the same media/size as the job. Thank you very much in advance! MM

    Started by MMurray‎, 11-04-2015 07:15 AM
    • Replies: 0
    • Views: 431
    11-04-2015 07:15 AM Go to last post
  3. Fiery resets back to back to 2003 on restart.

    Hi, I'm setting the time and date using webtools > web setup and reboot the server .. It all works fine until I restart the Docucolor 250 then all the dates from print and scan revert back to 2003 ..! Any ideas .. Thanks

    Started by Creation-Art‎, 11-02-2015 11:50 PM
    • Replies: 0
    • Views: 909
    11-02-2015 11:50 PM Go to last post
  4. Fiery CW Calibration in Xenapp

    Has anyone been able to get the Fiery Command Workstation working in a XenApp environment (Server 2012 R2)? Specifically the calibration function? 90% of the Fiery CW works fine as a published application, but when trying to launch the calibration, when clicking measure, the child window...

    Started by Jon_Williams‎, 10-30-2015 09:54 AM
    calibration, citrix, command workstation, server 2012, usb redirection
    • Replies: 0
    • Views: 6,969
    10-30-2015 09:54 AM Go to last post
  5. Using impose - back and front images not lining up properly

    I am using Fiery 8 release 2 on a Canon Imagepress 6000. Impose is 3.3.1.40. When I impose a job that has the cut and trim markings included, the back and front images do not align properly. When I view the job in the impose with pages reversed the cut marks are off. The finished size is 8 x...

    Started by gfrankson‎, 10-29-2015 08:07 AM
    • Replies: 2
    • Views: 2,008
    10-29-2015 04:01 PM Go to last post
  6. Daylight Saving

    Hi, We had an issue today whereby we were getting driver issues when printing from our machines. Event logs show everything is fine but the log is pointing to an EFI dll error in the driver. The same thing happened six months ago and we were unable to pinpoint the cause. However, given...

    Started by Remote‎, 10-27-2015 09:16 AM
    • Replies: 1
    • Views: 551
    10-27-2015 04:08 PM Go to last post
  7. Code 00 when Fiery Starts

    I have a Xerox 242 with a fiery controller that has stopped communicating with our network. I have verified that the network drop to the machine is working fine. I cannot ping the printer from any computer on the peer-to-peer network. I have powered down everything including the fiery. The...

    Started by melhuth‎, 10-16-2015 01:11 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 3,494
    10-27-2015 02:27 PM Go to last post
  8. IC-413 AA Code

    What am I missing. All of my IC-413's if the power goes out for a second it comes up with AA. So I reload system code put the patch on to not allow auto updates then the composite patch to fix the AA code as per KMBS. It will work until the power goes out again. I am dealing with version 1.0 so it...

    Started by sward‎, 10-27-2015 12:48 PM
    • Replies: 2
    • Views: 582
    10-27-2015 01:48 PM Go to last post
  9. Question Systems Software Disk / ISO

    Afternoon, Could somebody please inform me as to where I would purchase a new System Software disk for a Fiery/Xerox 560? or even where I can download an ISO for one? Many Thanks,

    Started by Leon Darbey‎, 10-26-2015 09:43 AM
    • Replies: 1
    • Views: 338
    10-26-2015 05:37 PM Go to last post
  10. Customer can't log into Fiery anymore

    They have a monitor hooked up to a GX400 and are trying to login in with Fiery.1 password but not working. They are locked out of it is there any other login they can use?

    Started by eescamilla‎, 10-19-2015 02:25 PM
    • Replies: 5
    • Views: 539
    10-26-2015 05:35 PM Go to last post
  11. Windows Activation is not accepting the MS Product key on the Fiery Box

    I have an IC-413 that keeps asking for windows activation. It rejects the auto and when the serial number is entered from the windows sticker it fails. When I use the phone activation method it tells me that i need to return it to vendor as is not valid. Funny thing is it is patching ok. ...

    Started by mfejes‎, 10-19-2015 12:11 PM
    activation
    • Replies: 3
    • Views: 318
    10-23-2015 07:02 AM Go to last post
  12. License Activation Question

    If a Fiery crashes, or is nuked for an upgrade (in this case, a showroom IC-310 was upgraded from v1.0 to v2.0), and the installed licenses for such things as JobMaster and Impose are not de-activated, it does not appear to be possible to re-activate those options after the Fiery is reloaded or...

    Started by Steve0‎, 10-21-2015 05:24 AM
    • Replies: 5
    • Views: 570
    10-22-2015 09:21 AM Go to last post
  13. Dealing with White Overprint in Prepress

    I apologize if this is not allowed here, though I would appreciate any advice others have. A Large number of our files are supplied in InDesign, followed by print ready PDFs. We are being burned my logos having white overprint applied to them, usually in Illustrator. We export PDF proofs to...

    Started by bgardner510‎, 10-21-2015 09:56 AM
    • Replies: 2
    • Views: 306
    10-21-2015 12:30 PM Go to last post
  14. Network Analyst

    I am looking for info for a GA130 controller connected to a Toshiba 6540 Do you know if there is a 2012 R2 Driver for the system. The Download site shows 2008, 2008r2 and 2012 but no 2012r2. When downloading and installing the 2012 driver package, the customer gets an error. Thanks

    Started by mtittl‎, 10-19-2015 01:47 PM
    • Replies: 0
    • Views: 253
    10-19-2015 01:47 PM Go to last post
  15. Switch the Windows 7 Professional for Embedded Systems CD

    Hi, We have to Fiery EX-P 2100 Server. We also have 2 Installer kit. Is it ok if we installed the first server with the second CD installer of Win 7 Pro? Because the appearance of the CD for first FIery EX-P 2100 and second FIery EX-P 2100 are same. Is it legal or not? Thanks.

    Started by adrian.nurcahyo‎, 10-16-2015 12:45 AM
    • Replies: 1
    • Views: 365
    10-19-2015 10:17 AM Go to last post
  16. Image Area on Scan wrong orientation - Xerox 700

    Hi I have a really odd situation with our Xerox 700 scanning. We have only started to use the scanning option, but have found that the orientation is wrong. If you put an A3 document on the scan area (so basically it covers most of the glass and is landscape orientation), when you scan the...

    Started by dired62‎, 10-14-2015 01:52 AM
    scan, scan orientation, scanning area
    • Replies: 2
    • Views: 742
    10-19-2015 10:04 AM Go to last post
  17. No Files appearing Remote Scan

    Hi, we've been having a repeating issue with Fiery Remote scan with our Xerox 700i. The programme seems to connect fine to the server and I can log in as both a guest and admin, but whenever I scan a document nothing appears. Normally this has been fixed by just restarting the printer but I can't...

    Started by MetOne‎, 10-16-2015 04:05 AM
    • Replies: 1
    • Views: 398
    10-19-2015 09:52 AM Go to last post
  18. Fiery Back up Hard Disk drives features

    Hi, Is the Fiery Back up Hard Disk drives features will backup the windows license?

    Started by adrian.nurcahyo‎, 10-16-2015 12:53 AM
    • Replies: 2
    • Views: 407
    10-16-2015 01:46 AM Go to last post
  19. Angry IC-305 3.0a Upgrade Questions

    Does this look like its something true from EFI. http://www.****.com/itm/Konica-Minolta-FIERY-IC-305-PLUS-Server-UPGRADE-from-IC-408-X3eTY2-Controller-/262071445151?hash=item3d04ace69f The sales rep says that this is the most supported EFI Fiery Controller but why then did the support for...

    Started by kjricso2015‎, 10-08-2015 08:18 AM
    bizhub c6501, Fiery, ic-305
    • Replies: 5
    • Views: 1,741
    10-14-2015 08:45 AM Go to last post
  20. Fiery on Konica Minolta Biz Hub 452 not working

    Fiery system updated now nothing will print, printer not on netwoek. Major print jobs backed up, Need help ASAP

    Started by LizardLickGraphics‎, 10-12-2015 02:47 PM
    • Replies: 3
    • Views: 533
    10-13-2015 08:09 AM Go to last post

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