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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 26,937
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 62,734
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 31,921
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 35,247
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 24,412
    03-06-2015 01:11 PM Go to last post
  1. Trim marks when sending multiple pages to the Fiery eXpress

    I am setting up printing through the Fiery Express software. I can get 4 trim marks around the page when I send a single page, but when I send more than one page, it only does the marks at the left and right side of the group. Does anyone know how to resolve this???

    Started by SSI_D‎, 04-18-2017 01:18 PM
    • Replies: 0
    • Views: 2,398
    04-18-2017 01:18 PM Go to last post
  2. Insert issue with Konicaminolta 1250P MIC-4150

    Hello , Has anyone seen this issue , when when we try to insert sheet from 3 tray post sheet insert paper deck machine ignores it and prints the job.On the other hand if you select to insert front and back cover it works fine. When I setup up job to insert from main body trays or PFU it works...

    Started by sdhiman‎, 04-17-2017 02:46 PM
    • Replies: 2
    • Views: 2,283
    04-18-2017 10:14 AM Go to last post
  3. Mixed Stocks Not Punching

    I'm running a KonicaMinolta BizHub 1250 with Fiery Command Workstation 5.8.0.39 SP2. I've set up a book in JobMaster on regular white paper and I've placed colored sheets as dividers throughout the book. But when the book runs, the colored sheets do not GBC punch while all the others do. Both...

    Started by Mindcrime‎, 04-18-2017 07:34 AM
    • Replies: 0
    • Views: 1,227
    04-18-2017 07:34 AM Go to last post
  4. Customers upgrading controllers

    I have a customer who is receiving new controllers tomorrow. They had no problems with their existing controllers. Is there a set of instructions/checklist of migrating from old to new?.. like exporting certain settings/presets/all that good stuff and importing to the new controller?

    Started by rsukhram@tgioa.com‎, 04-12-2017 08:08 PM
    migrate
    • Replies: 0
    • Views: 1,495
    04-12-2017 08:08 PM Go to last post
  5. X-Rite Densitometer DTP32HS

    Hi. I apologize if this question is a stupid one, but I'm going to ask it anyway. I have a Docucolor 242 with a bustled Fiery. I would like to hook up a X-Rite DTP32HS to a computer that's running Windows 7 Pro (I am using a serial port to USB adapter for the densitometer). My version of CWS is...

    Started by cpandg‎, 04-11-2017 03:42 PM
    • Replies: 0
    • Views: 1,748
    04-11-2017 03:42 PM Go to last post
  6. E43-a appe.

    Hi, we have a customer running a Ricoh Pro C7100X with E43-A with all the latest firmware on the machine and on the Fiery RIP. In configure, the setting is set: v Enable Adobe PDF Print Engine (APPE) v Use Adobe PDF Print Engine Preferres as default for PDF jobs. Now the problem is that...

    Started by stonemask‎, 03-23-2017 07:18 AM
    • Replies: 3
    • Views: 2,923
    04-11-2017 09:59 AM Go to last post
  7. Compose presets

    Hello, I would like to be able to make a compose preset. Now they are grayed out in the option. Only impose can make presets. Customers send large files that they want to sub finish. It would be good to have this option to use in automation. Or does anyone have another way to do this? John

    Started by Johnnl‎, 04-10-2017 01:33 AM
    • Replies: 0
    • Views: 1,300
    04-10-2017 01:33 AM Go to last post
  8. Remove the Registration form for downloading Drivers

    Hi, is there any reason why there needs to be a registration screen for downloading drivers? For as long as you have had that screen I am so sick of entering the same information time after time I now just enter fake details. It annoys me to no end and I'm sure somebody at your end must be sick of...

    Started by Hoges‎, 03-26-2017 10:32 PM
    • Replies: 4
    • Views: 2,593
    04-08-2017 03:35 PM Go to last post
  9. Exclamation Imagepass A2 stays on printing status but machine control panel says waiting to print

    Hi there, I’m facing a problem with imagepass A2 connected to iR ADV 7260. The problem is that my cliente is printing pdf files from CentOS with a raw printer (no driver and specifications are made at the queue in fiery) and the imagepass A2 after 300 or 600 ( isn’t always the same) stays with...

    Started by fabio‎, 04-04-2017 09:27 AM
    imagepass a2
    • Replies: 1
    • Views: 1,186
    04-08-2017 03:26 PM Go to last post
  10. Question Updating printer drivers on the Fiery itself?

    Hi! It seems that KM often releases updates of the printer drivers for various DFEs (FIT101497350 for IC-308, for example). Is there a recommended way to install them on the Fiery server itself? I mean, if you want to use a point & click deployment, the Fiery server needs to have the current...

    Started by oxident‎, 04-01-2017 01:12 AM
    • Replies: 4
    • Views: 2,822
    04-07-2017 10:45 PM Go to last post
  11. Exclamation DST Fiery Issue

    Hello, We have an issue with the Fiery (B2 I think?) attached to our Canon iR5240; when the clocks go back in October or forwards in March, every PC (all Windows 7 x64 SP1) that has the printer installed via the print server which is Windows Server 2012, whether it is the logged on user or...

    Started by AdMedSol‎, 11-10-2016 02:13 AM
    • Replies: 4
    • Views: 7,554
    04-06-2017 11:36 AM Go to last post
  12. Help with GAPPE on xerox EX700

    Is there a way I can get the Xerox 700EX with GAPPE to print at 2400x2400 through EX700? I want to increase the lpi without the "banding" effect in the halftone simulator? I am using the 700 to create 4 color printing plates for my offset press.

    Started by jellyfruit‎, 03-28-2017 08:59 PM
    • Replies: 1
    • Views: 2,859
    04-06-2017 11:33 AM Go to last post
  13. Log creation file crashes!

    We have the Fiery Command Workstation 5.8.0.39 SPS for our two color printers (RICOH Pro C5100s) and at the beginning of each month I run a log on each to create a .txt file of what they have printed. One of the printers I can run the file on fine, but the second printer, the Fiery software...

    Started by mriordan@heinrich.com‎, 04-05-2017 12:40 PM
    crashes
    • Replies: 0
    • Views: 1,527
    04-05-2017 12:40 PM Go to last post
  14. Linearisation Question

    Forgive me if this has been answered already, I'm fairly new to digital printing. And sometimes get drowned in the information laid out in some of the posts! I'm wondering on how I go about performing linearization for our Versant 80. After watching Fiery presentations regarding, calibration,...

    Started by lversant80‎, 05-31-2016 06:31 AM
    • Replies: 6
    • Views: 5,536
    04-04-2017 12:30 AM Go to last post
  15. Scan to Email issue - Konic Minolta C6000L w/ Fiery E200-02 controller

    Hello everyone, I am looking for some guidance/assistance with a Konica Minolta C6000L printer using a Fiery E200-02 print controller. We utilize an internal SMTP relay (ex. relay.abccompany.com) and scan to email does not work. We of course get no error messages either. The scanned...

    Started by YIT01‎, 04-03-2017 01:07 PM
    • Replies: 0
    • Views: 1,469
    04-03-2017 01:07 PM Go to last post
  16. IC-308: Change engine from C1060 to C71hc possible?

    Hi! Is it possible to connect an IC-308 v2.1 to a KM C71hc when it was connected to a C1060/1070 before? Do I have to run any commands on the Fiery server in order to reflect the changes (or even reload the entire system software)? Thanks for any help!

    Started by oxident‎, 04-02-2017 02:57 AM
    • Replies: 3
    • Views: 3,036
    04-02-2017 12:00 PM Go to last post
  17. Free Crease app

    Does anyone no what the Free Crease App is that shows up at the bottom of the page when you Web into an IC-417 controller? If you click on it, it takes you to a login page. I have no idea what credentials it is looking for and there is no registration link.

    Started by Rich A‎, 03-30-2017 05:50 AM
    • Replies: 3
    • Views: 6,116
    04-01-2017 01:19 AM Go to last post
  18. error message " Output tray does not support selected finishing (DFA Finisher) "

    Have a Xerox D110 with a tape Binder. when sending job through fiery I get error message "Output tray does not support selected finishing (DFA Finisher) " job runs fine when sent directly to Green controller on printer or in copy mode using document handler. will not work through print driver or...

    Started by paul medina‎, 03-14-2017 08:28 AM
    • Replies: 5
    • Views: 4,088
    03-31-2017 10:29 AM Go to last post
  19. Exclamation Move impose templates from one fiery to another.

    Hello We have one Xerox Versant 80 with EX fiery and one Xerox Versant 2100 with EX fiery. I have created many impose templates on the EX80 fiery and now i want to copy these templates to the EX2100 fiery. i have checked the directory it saves the templates to in preferences and copy the...

    Started by labanmatte‎, 03-28-2017 12:57 PM
    ex2100, ex80, impose templates, versant, xerox
    • Replies: 3
    • Views: 5,720
    03-30-2017 04:13 AM Go to last post
  20. Domain Controllers can't see Fiery E-23C

    Hi, we have a new Fiery E-23C and our two domain controllers can't ping the fiery. We originally had an E-3300 installed and we controlled it through the Print Management feature in Server 2012 R2 x64 without any problems. But, when we upgraded to the E-23C with a Ricoh C4504, neither of our...

    Started by McWebs‎, 03-28-2017 08:46 AM
    • Replies: 0
    • Views: 2,562
    03-28-2017 08:46 AM Go to last post

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