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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 22,055
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 47,635
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 23,959
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 25,615
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 19,903
    03-06-2015 01:11 PM Go to last post
  1. Konica Bizhub C454e with Fiery IC-414 - Cannot Print Config Page

    Machine can print jobs from Konica Driver. When fiery plugged in and powered on, can access settings / config, but cannot print PCL PS test pages or config pages. Also will not except jobs from fiery driver. Replaced VI board, VI cable Reloading system code today, but wondering if it is a...

    Started by sjjagemann‎, 02-14-2017 12:04 PM
    • Replies: 8
    • Views: 7,803
    03-06-2017 08:20 AM Go to last post
  2. Post Xerox Versant 80 EX80 will no longer start the Fiery bar on the windows top screen

    Our EX80 Fiery (External Fiery Controller) will no longer starts the Fiery Status Bar on the upper Windows screen. Printing is possible without errors. We had the error 4 weeks ago and reload the Fiery Server, installed all Windows und Fiery Patch and all works fine. I have already rebooted...

    Started by Enrico_K&D‎, 02-15-2017 01:13 AM
    • Replies: 4
    • Views: 4,415
    03-06-2017 02:33 AM Go to last post
  3. Missing Paper Catalog

    I have CW, I have lost my paper catalog, also lost the ability to add new paper to it, All media and paper options are gray. Any help would be greatly appreciated.

    Started by bfisher01‎, 03-01-2017 07:42 AM
    • Replies: 7
    • Views: 3,718
    03-03-2017 04:10 PM Go to last post
  4. Snmp

    My company is currently using an ex-2100demo unit. The unit seems to be querying our core router via SNMP. I tried to shut off SNMP from the web page (configure, Launch Configure) and that has not worked. When I shut SNMP off on the printer side no one can print. Is there some other place to...

    Started by sandspider‎, 03-03-2017 01:41 PM
    • Replies: 0
    • Views: 1,790
    03-03-2017 01:41 PM Go to last post
  5. Exclamation IC-408 on Konica Minolta C6501 motherboard replacement

    Hello, i need to replace a motherboard. How can i get a new one? Try everything. Please guide me to find this board. Regards Héctor

    Started by hperalta‎, 03-02-2017 09:08 AM
    ic-408, motherboard, replacement
    • Replies: 1
    • Views: 1,991
    03-02-2017 09:24 AM Go to last post
  6. Secure Print Options

    We are trying to set up a secure print system. Papercuts is not an option as the files being printed are huge, we've explored this already. We've also explored using the hold queue through command work station (we are a Mac environment but the CWS would be run on a Windows machine alongside the...

    Started by lfr1979‎, 02-22-2017 02:27 PM
    secure print, security
    • Replies: 2
    • Views: 3,108
    03-01-2017 03:58 PM Go to last post
  7. Exclamation Problems printing .Doc & . Docx using IC-416 Konica Minolta C558

    Printing a microsoft Word .Doc file with the setting substitute colors is comming out correctly. When i print the same document but then .Docx the output is different and the setting substitute colors is selected but the fiery is ignoring this value. Does anybody know?

    Started by Tim Snijder‎, 03-01-2017 05:36 AM
    • Replies: 0
    • Views: 1,936
    03-01-2017 05:36 AM Go to last post
  8. What version/type of Clone tool?

    Sorry if this is a repeat question, I couldn't find the answer anywhere. I'm running a Ricoh 9110 and a 7110 and my Clone Tool disk has disappeared. I have no idea what version I need. I also don't know if it's embedded or external server. I can't find anyone here who knows, either. Please help! ...

    Started by Bruce V‎, 02-15-2017 07:41 AM
    • Replies: 9
    • Views: 2,006
    02-27-2017 05:22 AM Go to last post
  9. Fiery E-7200 - U601 chip

    Hi, I am looking for the part number for U601 chip ( eprom) residing on the Video board of Fiery E-7200. I don't see the part number in the parts catalog. I have the following exact problem happening. This is the troubleshooting procedure mentioned in the service manual. I have changed...

    Started by nagarajs‎, 02-26-2017 06:51 AM
    • Replies: 0
    • Views: 2,090
    02-26-2017 06:51 AM Go to last post
  10. E-43A PS VMerror

    I have an E-43A on a Ricoh Pro C7110 that is throwing intermittent PS VMError's on PDF's that the customer is printing. The Job is eight 12 x 18 pages ripped at 48mb, It looks like VMerror is a memory error. I am trying turning off APPE and reducing the stored print jobs from 50 to 10 to see if...

    Started by Tosh Harding‎, 02-24-2017 12:31 PM
    • Replies: 0
    • Views: 1,456
    02-24-2017 12:31 PM Go to last post
  11. C Drive out of memory

    Hi! We receive a message "Out of Memory". We have to run a system clean, delete the temp folder and reboot. This only lasts for a few hours to a few days. Here is what we have: Windows 7 Professional, 64 bit 4 GB Ram, 3.6 usable C drive: 362 MB Free of 49.9 GB D drive: 857 GB Free of 865 GB...

    Started by eaglep‎, 02-21-2017 08:35 AM
    memory problems, out of memory, partition
    • Replies: 5
    • Views: 3,844
    02-22-2017 07:05 AM Go to last post
  12. IC308/IC415: Are interface cards compatible?

    Hi! Do you know if I can replace a faulty interface card in an IC308 with one from a working IC415?

    Started by oxident‎, 02-21-2017 11:06 PM
    • Replies: 2
    • Views: 2,317
    02-22-2017 06:16 AM Go to last post
  13. Fiery hard drives

    Is there any reason why we could not fit an SSD to a fiery to speed up the printing of large PDF's? and if anyone has actually done this did it improve the speed? i know my PC greatly benefited from one so would it on a fiery?

    Started by Cedricthebrave‎, 11-14-2016 02:58 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 8,951
    02-19-2017 01:11 PM Go to last post
  14. Fiery Software Manager - Restart Required

    When I install Fiery Software Manager on an end user workstation (Windows 7- 64-bit, Lenovo workstations), at some point, FSM will decide that it’s no longer going to cooperate with providing updates or with installations/downloads. When I launch Fiery Software Manager, I receive the following:...

    Started by FieryQuest‎, 02-15-2017 02:47 PM
    • Replies: 2
    • Views: 5,422
    02-17-2017 11:08 AM Go to last post
  15. Fiery IC-306 on a C6000L

    I ran into a strange issue with a customer that I've never seen before -- a premium Fiery Server that will not work on a printer that the equivalent base unit bustled Fiery will operate on. The customer needs more rip fire power and keeps crashing they IC-413 bustled Fiery because they are trying...

    Started by JasonB‎, 02-16-2017 01:27 PM
    • Replies: 2
    • Views: 2,169
    02-16-2017 04:08 PM Go to last post
  16. Font printing as boxes

    In the middle of a fairly large document, for 20-30 pages, every character of Calibri Bold printed as a box with a "?" inside it. When pre-flighting the PDF in Acrobat, it shows the fonts are all embedded, and there are no other errors we can see. After importing the PDF directly into the...

    Started by dbarbee‎, 01-27-2017 12:16 PM
    • Replies: 2
    • Views: 3,482
    02-16-2017 09:07 AM Go to last post
  17. Detailed Banner Page

    Hello All! I have a prospective customer that is currently running a customized KM Job Manager. I can replicate all of their workflow with Fiery options except for a quite detailed banner page that prints before each job. This page prints from a dedicated tray with specific info, i.e: UserID...

    Started by ShawnW‎, 02-15-2017 02:40 PM
    • Replies: 0
    • Views: 1,888
    02-15-2017 02:40 PM Go to last post
  18. Xerox C60 With Fiery - Pause print job to run copy

    When printing a job thru Fiery controller can user walk up to Xerox C60 pause current print jobs to make copies? Thanks

    Started by giggityp‎, 11-14-2016 10:53 AM
    • Replies: 1
    • Views: 2,830
    02-15-2017 01:45 AM Go to last post
  19. Konica Bizhub C454e with Fiery IC-414 - Cannot Print Config Page

    Machine can print jobs from Konica Driver. When fiery plugged in and powered on, can access settings / config, but cannot print PCL PS test pages or config pages. Also will not except jobs from fiery driver. Replaced VI board, VI cable Reloading system code today, but wondering if it is a...

    Started by sjjagemann‎, 02-14-2017 11:58 AM
    • Replies: 0
    • Views: 2,271
    02-14-2017 11:58 AM Go to last post
  20. Cool Clone tool with ISO image for E24B Embeded Color Controller

    Searching for a downloadable ISO for the new E24B embedded color controller to use with the USB Prep tool version 2.0.26. I am new to this Fiery. Last one I used was on the E22B which the clone tool included the ISO file. That was connected to the MP C6502. I a now setting up for the new Pro...

    Started by rblocherer‎, 02-07-2017 12:30 PM
    clone tool
    • Replies: 3
    • Views: 3,170
    02-09-2017 10:02 AM Go to last post

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