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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 529
    08-13-2014 12:06 PM Go to last post
  2. Sticky Thread Sticky: Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 607
    05-30-2014 10:05 AM Go to last post
  1. Webtools - Launch Configure problem

    When I click the Launch Configure button a window pops up with the message “Error. Click for details.” Click that and another window pops up entitled Security Exception ... with “Found unsigned entry in resource: ....” Click Details and a window entitled Java Console appears with a list that...

    Started by CamofCT‎, 04-17-2014 12:27 PM
    • Replies: 3
    • Views: 978
    08-30-2014 02:15 AM Go to last post
  2. Fiery and cups: cannot find suitable PPD

    Hello, I have a RICOH MPC 4501 which came with a Fiery Controller (Fiery 972f) and want to print with this Device via a CUPS Server (not a Mac) but i did not find a PPD for this purpose. How can I get my fiery to work with a linux CUPS Server? Thanks in advance for all your help ...

    Started by ragu01‎, 08-27-2014 04:52 AM
    cups, linux
    • Replies: 2
    • Views: 419
    08-29-2014 06:27 AM Go to last post
  3. Today I get a "user admin unknown" message when restarting? Nothing has changed. ????

    Everything was fine yesterday, no one was on machine overnight. This morning we go to restart and the message pops up.... user admin unknown. Any idea what has happened? Removed tickets and restarted as suggested elsewhere on here... did not fix.

    Started by speekn‎, 08-28-2014 06:56 AM
    • Replies: 0
    • Views: 574
    08-28-2014 06:56 AM Go to last post
  4. Job issue - Command Workstation says "Booklet maker not installed"...(But it is)

    Have a user printing to a Kyocera 5550, it has a Fiery pass through (printing system 11). User is trying to send a 8 page booklet with folding and saddle stitching. She drops the job into Command Workstation and when she goes to the finishing tab it tells her that the folder and booklet maker...

    Started by AxisBC‎, 08-26-2014 01:28 PM
    booklet maker, fiery print system 11, finishing
    • Replies: 1
    • Views: 257
    08-27-2014 10:02 AM Go to last post
  5. Booklet printing letter page on tabloid paper - numbering is weird

    Trying to assemble the right Fiery settings to send an 8-page PDF and end up with two sheets duplexed on short edge to the output tray on a Ricoh C5100 that gives the job to a Plockmatic for stapling, covering, squaring and trimming. I am sending 1,2,3,4,5,6,7,8 and getting a stapled, trimmed,...

    Started by bradfordyoung‎, 08-26-2014 08:34 AM
    • Replies: 2
    • Views: 340
    08-27-2014 09:58 AM Go to last post
  6. Printing Different Page Size and Orientations

    We have a Xeroxx1000 as well as a C75 we use Fiery Command Workstation as well as a series of hot foldlers to submit jobs to these machines. I'm having trouble getting it to print a document that has multiple pages sizes and orientations. As an example, I have a document with 50 pages. Of...

    Started by xerox1000‎, 08-27-2014 07:24 AM
    • Replies: 0
    • Views: 267
    08-27-2014 07:24 AM Go to last post
  7. Indesign 2014 and Fiery problems

    First Indesign 2014 crashed every time I tried to print from Indesign and going through to the "full properties" of command work station. I spoke with Adobe and Xerox and it sounds like the problem resides with Fiery. FIX THIS PLEASE. Secondly, when I open up the "full properties window" now...

    Started by kfriebel‎, 07-18-2014 02:40 PM
    command work station, indesign 2014
    • Replies: 6
    • Views: 1,204
    08-25-2014 02:24 PM Go to last post
  8. EX560 Xerox 550 Booklet outputs some pages image cut off

    Printing a 12 page saddle booklet on 11 x 17.2 HV1 stock. Page size is 8.6 x 11. I have run the exact job before. The pages are mostly large EPS files, printing originally from Quark 9, where the pages come out with the image about 3/4 missing on about 4 of the last pages in the book. The part...

    Started by Delta_Printing‎, 08-23-2014 05:19 AM
    • Replies: 0
    • Views: 291
    08-23-2014 05:19 AM Go to last post
  9. No option for APPE preferred printing on IC-413/ KM Bizhub Press C6000

    Hi, As the topic title describes, I'd like to print with APPE trough CWS, but there is no option for that. On our other Fiery (attached to a C70hc, and is a IC-306 if I recall correctly, runs System 9r2) it works like a charm. Is it a hardware limitation, or I have missed something? ...

    Started by borgwarrior‎, 08-22-2014 01:09 AM
    • Replies: 2
    • Views: 256
    08-22-2014 10:16 AM Go to last post
  10. rotating images in command work station 5.5

    Im having trouble finding an easy way to rotate images in command workstation 5.5. Can any one point me in the right direction.

    Started by Gordon-DPR‎, 08-20-2014 12:03 PM
    • Replies: 1
    • Views: 248
    08-20-2014 12:06 PM Go to last post
  11. KM IC-415: Can I do Properties > Media > Mixed Media > Insert Tabs ...

    ...or must I use Compose / JobMaster to add tabs to a job? Thanks, Steve W.

    Started by Steve0‎, 08-20-2014 11:07 AM
    • Replies: 2
    • Views: 277
    08-20-2014 11:48 AM Go to last post
  12. VM Ware/Thin Client Roaming Profile Driver Profiles

    Having some issues with the fiery driver for a Kyocera with a fiery. Basically this is for one of my customers and they have recently swithched to virtual desktops with thin clients and roaming profiles. We are useing the latest driver for the fiery system 12 and the setting will no hold when...

    Started by mdevine‎, 08-19-2014 06:40 AM
    • Replies: 0
    • Views: 299
    08-19-2014 06:40 AM Go to last post
  13. Compatible driver for Konica 8031 for Windows 7 or 8?

    We have upgraded our computers from XP to Windows 7 and Windows 8. We have a Konica 8031 with the Fiery x3e 8020-8031. I haven't seen an update to that driver specifically. - Is there a compatible driver? - Is there a work-around?

    Started by ferg99‎, 04-07-2014 02:28 PM
    konica, windows 7, windows 8
    • Replies: 2
    • Views: 822
    08-18-2014 10:26 PM Go to last post
  14. Save Password and Username???

    I just got the Fiery Drivers installed for my large office to print. We use user control on the machine to print the job. However, right now each user is required to enter the username and password each time he or she prints. Is there a way to store the password in the print dialog on user...

    Started by drewmehta‎, 08-12-2014 08:47 AM
    driver, mac osx 10.9, password, username
    • Replies: 4
    • Views: 684
    08-18-2014 12:29 PM Go to last post
  15. Adobe Creative Cloud and Fiery compatibility feedback

    Hi there can anyone give me any feedback on if they've had any issues with the latest version of the Creative Cloud from Adobe (Indesign etc) printing to a Fiery using XP as it's OS. It's joined on to a Fuji Xerox DCP700.

    Started by jimzenglish‎, 08-17-2014 08:01 PM
    • Replies: 1
    • Views: 305
    08-18-2014 06:43 AM Go to last post
  16. URGENT Y-soft safeq 5 can't conect Fiery IC-306/IC-415 Bizhub press C7000

    Dear sir, I try to connect key counter of Y-soft safeq 5 to C7000 but when I enable "Insert Key counter" in service mode . Controller have some error "Opreation error" . How can i solve this problem. Thank you Regards, Pratchya

    Started by knoto‎, 08-17-2014 10:06 PM
    • Replies: 0
    • Views: 291
    08-17-2014 10:06 PM Go to last post
  17. Lightbulb Exporting Hot Folders

    Greetings, If I all my backup folders are at c:\here and c:\there, at the root, and I make a backup... can I restore a new install on a different computer that backup, presuming I create the same folders there? ps: I can rename the .fbf to .zip and get the .cfg (xml) where is that file on...

    Started by DragonLeaves‎, 08-14-2014 06:39 PM
    goodies, hot folders, hotfolder, under the hood
    • Replies: 2
    • Views: 452
    08-15-2014 04:26 PM Go to last post
  18. Apache issues

    Hi all, We have two Xerox 560 printers. One had some problems recently and was reinstalled from scratch by Xerox technician. Everything worked fine for a while, but after a while there was a problem with two buttons on a touchscreen. It should look like this: But instead Fiery and PrintMe...

    Started by suchyy‎, 08-14-2014 06:31 AM
    • Replies: 3
    • Views: 324
    08-15-2014 02:08 AM Go to last post
  19. Spot Colors Question

    I am brand new to Fiery and not an artist, although expected to act like one :) Are you supposed to select a particular spot color in the Resources/Spot Colors tab of CWS 5 for the document you are printing or does Fiery automatically know what color you need to use? I am having difficulty matching...

    Started by scaulley‎, 08-12-2014 11:33 AM
    • Replies: 2
    • Views: 346
    08-14-2014 11:47 AM Go to last post
  20. Top of Tab Text Cut Off?

    I am trying to use Fiery Command WorkStation 5.3.0.57 to add tabs to a held job through the "Mixed Media" interface. Everything seems to be working well, the tabs are inserted and the text is properly aligned and styled. The problem I encounter is that when tabs are on two lines, the top of the...

    Started by William_C‎, 05-10-2013 05:19 AM
    • Replies: 1
    • Views: 653
    08-12-2014 09:50 AM Go to last post

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