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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 112
    04-24-2015 05:59 AM Go to last post
  2. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to: • Improve your productivity with fast, efficient and automated workflows • Achieve perfect output for images and vectors...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 443
    03-06-2015 01:11 PM Go to last post
  3. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 1,015
    08-13-2014 12:06 PM Go to last post
  1. lengthy "Communicating with printer......." but only after DST change

    Put on your sleuthing caps! This is a recurring issue that only happens every time the clocks change for DST. Environment: Fiery PS11 "pass-through" printing to Kyocera TASKalfa 5550ci via on Win 2008 server. If the default printer on a workstation is the Fiery driver jobs will take longer...

    Started by AxisBC‎, 11-04-2014 07:52 AM
    dst, Fiery
    • Replies: 0
    • Views: 389
    11-04-2014 07:52 AM Go to last post
  2. Red face Fiery on Mac

    Hi. I hope someone can help with this question. I have a Konica Minolta machine CF2002 and using Command Workstation and every time I try and import a PDF for printing it reads on my command workstation that the machine is idle. How do I get it out of idle mode. My second question is: can...

    Started by karenforney‎, 11-03-2014 09:38 AM
    command workstation
    • Replies: 1
    • Views: 424
    11-03-2014 09:51 AM Go to last post
  3. E41A controller processing very slow to Ricoh C751EX

    When printing to the Ricoh C751ex with a E41A controller processing /rip is very slow.

    Started by LUIS VILLA‎, 01-05-2014 06:37 PM
    • Replies: 3
    • Views: 888
    11-03-2014 09:27 AM Go to last post
  4. Virtual print authentication

    We require users to authenticate in order to print. When a virtual printer is created, there is not a way to assign a user ID / password to that virtual printer, consequently anything sent to a virtual printer sits in the queue with an authentication error. Are there any plans to add username and...

    Started by RGrimes‎, 11-03-2014 07:08 AM
    • Replies: 0
    • Views: 240
    11-03-2014 07:08 AM Go to last post
  5. Pantone Match

    Will the Efi Bustled Fiery for the C60 have capabilities for Color Patone Match and if so what limitations, I see the EX Fiery has patone match but I am not able to clarify if the EFI fiery (Bustled) will have any patone match funtionality

    Started by Brenda.McDermott‎, 10-29-2014 08:55 AM
    • Replies: 1
    • Views: 274
    11-01-2014 08:06 AM Go to last post
  6. Color of the Impose dongle

    Hello, is there any difference between the different IMPOSE Dongle Colors? There are blue, green and black dongles. Are they all compatible with any OS like windows and mac? Some older Fiery XF siver dongles should not work with macs for example. Do these USB Dongles work with all CWS...

    Started by drfoots‎, 10-30-2014 03:47 PM
    dongle, impose
    • Replies: 3
    • Views: 840
    11-01-2014 01:48 AM Go to last post
  7. PDF/VT RIPs Slow

    I have an EX1000 Fiery and am finding that PDF/VT now seems to take forever to rip. It was working for a while, now all of the sudden it takes the same time as a regular PDF. Nothing has changed on making the file (Fusion Pro), the only updates I can think of are FIT219871 and FIT224154 which had...

    Started by Craig‎, 10-29-2014 12:27 PM
    • Replies: 2
    • Views: 292
    10-31-2014 04:41 AM Go to last post
  8. APPE ticker?

    Hello, I am a Ricoh technical engineer and I am a EFI Expert. And yesterday I was helping a colleague on a Xerox J75 FS100PRo. While on it, I noticed that the APPE was on by default for all jobs. From my experience, that is not a good thing and I decided to do what I do on my Ricoh machines. I...

    Started by stonemask‎, 10-30-2014 02:04 AM
    • Replies: 4
    • Views: 294
    10-30-2014 05:00 PM Go to last post
  9. XEROX DCCS50 with RIP G421 doesn't save IP Adress

    I'm unable to save settings on DCCS50 Xerox with G421 RIP attached to it… I can enter in "tools menu" with 11111 code I can change the network settings but when I power off the DCCS50, at the next reboot, everything is gone… I have search for a "saving lithium battery" inside the rip, but...

    Started by mailwellcom‎, 10-21-2014 04:09 PM
    • Replies: 2
    • Views: 369
    10-30-2014 04:58 PM Go to last post
  10. Updatint Fiery S9R2.

    Hi there. We have some customers that have Ricoh 651EX and a Fiery System 9 Release 2. Our problem was that we were unable to update the Fiery´s, it always once restarted shows "EXITED" instead of starting og IDLE. Now, I have found the reason why. Some of the machines have the System Software...

    Started by stonemask‎, 10-30-2014 06:34 AM
    • Replies: 0
    • Views: 250
    10-30-2014 06:34 AM Go to last post
  11. IC-306 v2 - Overnight updates not installing

    I recently reloaded a customer's IC-306 v2, installed some updates, and walked away to let the rest download and install overnight. (There are a *lot* of updates.) After a week, the customer reports there are many updates which *still* have not been installed. Why would they not install? If...

    Started by Steve0‎, 10-29-2014 04:44 AM
    • Replies: 1
    • Views: 275
    10-29-2014 06:48 AM Go to last post
  12. Unhappy Docucolor 240 Image centering issue

    We have 2 Xerox Docucolor 240 machines and both use the same type Fiery. I came into work one day and when I went to print from my computer to one of the machines, the produced image is about a quarter of an inch closer to the lead edge than it is suppose to be. The other machine's image is correct...

    Started by totalray‎, 10-24-2014 06:21 AM
    • Replies: 3
    • Views: 374
    10-28-2014 02:23 PM Go to last post
  13. Question Protecting Archived Files from Delete at Console

    We have a Fiery print server connected to a very nice Konica Minolta printer. We've been using the Archive feature in Fiery Command Workstation to preserve pre-configured jobs as a means of eliminating complex setup of some jobs and speed up reprinting when employees need documents (product...

    Started by Fujilives‎, 10-23-2014 02:06 PM
    archive, command workstation, delete, Fiery, hot folders
    • Replies: 5
    • Views: 575
    10-27-2014 01:20 PM Go to last post
  14. 99 printed jobs

    Hello. is it possible to get a patch or something that can allow the fiery controller to save more than 99 printed jobs? To be honest i think its a very poor limit to set, not allowing the customer full control..

    Started by steffenrneess‎, 10-21-2014 11:06 AM
    • Replies: 5
    • Views: 395
    10-23-2014 11:39 AM Go to last post
  15. Thumbs down Fiery EX12 doesn't start anymore :(

    Hi everybody, First, sorry for my so bad english I will try my best to be understood… My Xerox Fiery EX12 (EXP12) suddenly stop running this morning.. It freeze while printing … I can't do anything else that unplug the power cord When i'm trying to restart the unit, it freeze on a...

    Started by mailwellcom‎, 10-17-2014 01:12 PM
    • Replies: 8
    • Views: 647
    10-21-2014 03:49 PM Go to last post
  16. " well this awkward CWS has experienced a problem and needs to close"

    Help !!!! MXPE10 Fiery on Sharp MX-6500 device. This error occurs very randomly. All patches and windows updates are up to date. Any help greatly appreciated. We have replaced the Fiery unit and problem still persists. Attached is screen shot, crash file report, and fiery log.

    Started by garysharp‎, 10-21-2014 08:27 AM
    • Replies: 0
    • Views: 249
    10-21-2014 08:27 AM Go to last post
  17. Internal Fiery Buffer?

    I searched but could not find a similar topic. Apologies if this is redundant. I have a Fiery server and a Konica Minolta Bizhub C7000. I use both Printshop Mail and InDesign to send files to the Fiery Command Workstation and then to the printer. A few days ago I sent a variable job from PSM to...

    Started by Ryan T‎, 10-17-2014 01:28 PM
    • Replies: 3
    • Views: 345
    10-20-2014 11:00 AM Go to last post
  18. Fiery driver saving user credentials Department ID and Department Password

    I've got a lab full of Macs here where we are using Department IDs and Department Passwords to track users printing but the Fiery driver seems to be holding onto the entered information unless the application that is being printed from is entirely closed and restarted. Does anyone know why this...

    Started by Homo_erectus‎, 10-07-2014 08:55 AM
    • Replies: 1
    • Views: 284
    10-20-2014 10:57 AM Go to last post
  19. Tab inserts

    Using Xerox 560 bustled Fiery. Simply trying to add tabs as inserts. Machine can only be programmed as 8.5 x 11 tab stock, driver can only be programmed as 9x11 for tab stock. So trying to add the tabs, the error reads, please load 9x11 tab paper, but the machine doesn't allow this. Any help is...

    Started by Aellenberger‎, 10-17-2014 12:05 PM
    • Replies: 3
    • Views: 357
    10-20-2014 07:02 AM Go to last post
  20. C8000/IC-306: Duplex Color/BW Job Prints Simplex

    This is on a KM bizhub PRESS C8000 with IC-306 Fiery running v3.01. My customer has a 2-page PDF. One page is color artwork; the other, a grayscale scanned image. Set up to print as a duplex sheet, it prints in duplex, as expected. I showed the customer how to force page 2 to print in...

    Started by Steve0‎, 09-05-2014 08:35 PM
    • Replies: 6
    • Views: 650
    10-19-2014 08:16 AM Go to last post

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