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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 4
    • Views: 634
    11-29-2016 05:58 PM Go to last post
  2. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 2
    • Views: 495
    11-10-2016 05:31 PM Go to last post
  3. Sticky Thread Sticky: Information on Fiery drivers and macOS Sierra 10.12

    Information on Fiery drivers and macOS Sierra 10.12 - Other Languages Here On September 20, Apple released the new macOS Sierra 10.12 operating system. If you are using an English version of our current Fiery driver already installed on your Mac, it will be compatible with macOS Sierra 10.12....

    Started by Anthony.L‎, 09-22-2016 10:36 PM
    • Replies: 2
    • Views: 2,090
    11-09-2016 04:11 PM Go to last post
  4. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 13,695
    08-13-2015 03:33 PM Go to last post
  5. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 9,702
    04-24-2015 05:59 AM Go to last post
  6. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 7,915
    03-06-2015 01:11 PM Go to last post
  1. Fiery Software Manager unable to update

    I am trying to use the update process and the machine is constantly asking me to reboot but does not progress with any of the updates. It seems to proceed an update to the Fiery software manager itself required. The version we have is I have not found a way to install a current version...

    Started by JoeXeroxFiery‎, 04-20-2016 11:04 AM
    • Replies: 3
    • Views: 844
    05-04-2016 01:55 PM Go to last post
  2. Dual IP address with EX Fiery and Xerox C70

    I am working with a customer that needs to be able to use the Xerox Green print driver as well as the EX Fiery driver. I have set the machine up with a switch and the machine and the fiery both have there own IP address. Printing is working fine, however they are getting a constant error saying to...

    Started by Jellisonm‎, 04-06-2016 07:13 AM
    • Replies: 5
    • Views: 1,405
    05-02-2016 10:54 AM Go to last post
  3. A5 Tabs on Ricoh Pro 8120 with EB32 controller

    Hi All, When trying to do A5 Tabs on Ricoh Pro 8120 with EB32 controller all we get in the tab size window is 8.5 x 11 and A4 settings. The engine supports A5 tabs from copy, but it seems not to be possible from Compose or JobMaster. Any suggestions please?

    Started by rodheaton‎, 04-18-2016 07:13 AM
    • Replies: 1
    • Views: 442
    04-27-2016 07:26 PM Go to last post
  4. "Manual Duplex" checkbox missing

    How do I perform a "manual duplex" on my Fuji Xerox C570 printer? The "manual duplex" checkbox is missing.

    Started by Darren Donnelly‎, 07-27-2014 08:45 PM
    • Replies: 3
    • Views: 1,196
    04-27-2016 07:38 AM Go to last post
  5. Question Crashing in InDesign/Photoshop

    Hello, We have 2 users on Windows 10 Enterprise x64 who are trying to print to a Konica Minolta using driver Fiery PRO80 70-60C-KM PS1.0. Each time they attempt to change the print settings in InDesign/Photoshop, the program crashes with a generic error. We have verified that windows updates are...

    Started by Drshoe28‎, 04-26-2016 11:35 AM
    Fiery, indesign, photoshop, print
    • Replies: 6
    • Views: 2,201
    04-27-2016 07:29 AM Go to last post
  6. activate/deactivate compose

    Can I deactivate compose on a 32 b hooked to a Savin 8100 and activate the same compose on a 22b hooked to a 5100 Savin?

    Started by razorcardfan64‎, 03-30-2016 06:56 AM
    • Replies: 4
    • Views: 2,591
    04-22-2016 06:34 AM Go to last post
  7. Question consistent .bat script to install drivers?

    Greetings, Sometimes, you have a dozen machines that needs the driver installed, both print and hold queues, and not enough time. I came up with a script that works fine for certified drivers, like the usual Xerox ones. But for you guys, I have to first run the command line as admin and...

    Started by DragonLeaves‎, 04-08-2016 09:56 PM
    print driver, script
    • Replies: 1
    • Views: 1,366
    04-19-2016 07:20 PM Go to last post
  8. Certain Hot Folders do not print the Cover Page

    Hello all! This is my first post here, here goes nothing. We use hot folders to send our files to print. Up until today we've always had 1 generic hot folder for each of our iGens. We'd send our file from XMPie and it would land in the hot folder and then we could apply presets we have in...

    Started by gcantrell‎, 04-18-2016 06:49 AM
    cover page, hot folder
    • Replies: 2
    • Views: 631
    04-19-2016 05:40 AM Go to last post
  9. Rip Error and logs

    Hello all. I have a Fiery on a Kyocera Taskalfa and having Rip errors. Customer was printing from a DOS prompt, LPR and sending a file over to it. I keep getting RIP errors. Said it worked fine on the Xerox that they had but not this. Question I have as i do not see any detail report or file so I...

    Started by russmacman‎, 04-14-2016 05:41 AM
    • Replies: 5
    • Views: 1,326
    04-15-2016 07:17 AM Go to last post
  10. Fiery E100 60-55C-KM PS1.2

    Hi There, Is there any latest driver for Fiery E100 60-55C-KM PS1.2 especially for Windows 8.1? We have Konica Minolta Bizhub C284e to print all our stuff but it has some problem with Fiery E100 60-55C-KM PS1.2 driver for Windows 8.1 PC. Every time we want to print booklet from InDesign, it...

    Started by reyalg‎, 04-13-2016 04:44 PM
    • Replies: 5
    • Views: 1,393
    04-15-2016 06:42 AM Go to last post
  11. Launch Configure

    I have an ES-100 network controller on the front end of a Xerox WorkCentre 7545. I want to configure network scanning, but when I click Launch Configure from the controller's web page, Java encounters an invalid certificate. Note the expiration date. Where is a valid Electronics for Imaging...

    Started by czubad‎, 04-13-2016 10:14 AM
    • Replies: 0
    • Views: 502
    04-13-2016 10:14 AM Go to last post
  12. Xerox EX J75 - C drive filling up with random temp files

    Hi All, I've had a few issues recently with customers reporting that the C:/ Partition on their EX Print server is getting full, or close to full, and causing problems with system stability. Mostly this is the newer Windows 7 Servers with 50GB C:/ Usually the problem is that the operator has...

    Started by rwb169‎, 09-22-2015 05:39 AM
    • Replies: 5
    • Views: 2,396
    04-12-2016 02:11 PM Go to last post
  13. Cannot access config page on E42B, error message "please enable the web services "

    Java version 8 updated 25 CWS 5.7 , also test CWS 5.8 machine RICOH PROC5110S Fiery E42B, all patches updated Error Message " To configure the Fiery, pls enable the web service on the Fiery " Physically enable the web service through operation panel, but not work any idea whats...

    Started by twong128‎, 04-11-2016 06:38 PM
    • Replies: 1
    • Views: 470
    04-12-2016 02:05 PM Go to last post
  14. Imposition/Image Shift issue

    I'm having an issue where I'm trying to print postcards with a database. I do them ganged up four on a page with multi-record collate. Everything looks fine. I then go into properties for the new file and apply an Image shift on the back, bringing the image down about three millimeters. If I print...

    Started by Alex Tallon‎, 04-12-2016 08:14 AM
    • Replies: 1
    • Views: 504
    04-12-2016 08:35 AM Go to last post
  15. Question Xerox 1000 Paper Catalog synch problems

    The paper catalog between PC-UI and Fiery EX-1000 is not synchronizing, nothing happens even after minutes. We created and deleted some stock and logged out at the PC-UI. We're using a customer network 192.168.0.x so the IOT's and PC-UI's IP address had to be switched. Xerox used the "SetIP100"...

    Started by TomG‎, 09-24-2011 12:07 AM
    1000, ftp, paper catalog, synch, xerox
    • Replies: 4
    • Views: 5,655
    04-12-2016 01:02 AM Go to last post
  16. ex1000 paper catalog not sync with PCUI

    Hi to all We have been really confused about the xerox color 800 that we bought recently. First the paper catalog was inactive for a few days. We managed to handle the problem after trying patch installation and reinstalling fiery software more than 20 times. For 5 days the machine worked just...

    Started by imanrm‎, 04-10-2016 02:41 PM
    ex1000, paper catalog, pcui, synchronize, xerox 800
    • Replies: 1
    • Views: 433
    04-11-2016 02:36 PM Go to last post
  17. E43 HDD partisions

    Hi, Our Controller E43 for our Ricoh Pro C9110 is setup with 1 disk splitted into C: 50GB and D: 950GB D: is left empty and C: keeps getting full every week. Our supplier keeps telling us that the E43 is set up by Fiery the way it is ment to be. A hard disk split like this is quite normal...

    Started by larsj‎, 03-30-2016 12:24 AM
    • Replies: 2
    • Views: 1,152
    04-11-2016 01:15 PM Go to last post
  18. Hot Folders on a Mac, where to drag files

    I've created the hot folders via the console. The folders I created in the Shared section of the documents so that it wouldn't be so user dependent as to login. I can use the download button on the console menu to print and test my settings. Do I create an alias for the folder on the desktop...

    Started by Bob.Farrer‎, 04-08-2016 01:11 PM
    • Replies: 1
    • Views: 401
    04-09-2016 10:49 AM Go to last post
  19. Question El Capitan Update - Driver not saving defaults

    I've upgraded to El Capitan 10.11.3 on my iMac with 16gb ram and suddenly, I can't seem to print to the Hold Queue without manually going under printer settings in the print dialog and going to Fiery Features. I used to be able to save my settings but now I have to go in and change them EVERY...

    Started by Sherry Baker‎, 04-05-2016 11:48 AM
    defaults, el capitan, indesign, printing
    • Replies: 1
    • Views: 1,266
    04-08-2016 12:18 PM Go to last post
  20. Imagepass U1 non-fuctional

    I have an Imagepass U1 that is connectable via command workstartion. All it displays in CW or on the screen is "Devices are mismatch." I can't seem to get it to do much of anything. I'd reload it at this point if I could get to the menu. Does anyone know what this is, and what is going on with...

    Started by Gforce‎, 04-07-2016 02:24 PM
    • Replies: 1
    • Views: 341
    04-08-2016 04:42 AM Go to last post

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