Have a question on your Fiery and don't know where to start? This forum is for you.
Yesterday, EFI received numerous calls regarding a popup notification on the Fiery controller offering Windows 10. Please do *NOT* register/reserve the Fiery unit for the Win10 upgrade. It is not supported. The notification is driven by Microsoft via security updates where the OS will be made...
EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need.
We are pleased to announce the new 2015 sessions in our free World of Fiery Webinar series. Our subject-matter experts will share best practices and tips you can implement to:
• Improve your productivity with fast, efficient and automated workflows
• Achieve perfect output for images and vectors...
Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders.
Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...
We have a Color 550 with an XC560 Fiery (Integrated) that we're trying to get configured for Direct Mobile Printing so we can reach it from our various iDevices. We're Running SP 1.1 plus all the required pre-requsitie patches. We installed 1-1DU6SR from the EFI WebUpdater page, and we...
Printing from Acrobat Pro 11 to Kyocera 4550 with Fiery external controller / print system 11.
When setting driver to fold/staple on the finishing tab of fiery driver these settings will not take/retain.
All other settings (paper tray/size/type, duplexing, layout etc.) will reflect on the...
I've been trying to access the Fiery Features extension from Preview's print dialog box but with no success (see attached) because it's crossed out. It's accessible through other applications though, like InDesign, Illustrator and all that but just not OSX's Preview. I was wondering if...
I have a customer with a Xerox 770 and a Xerox 560. The 770 is running system 10 (Windows 7) and the 550 is running system 9 Rel2 (XP) Fiery server.
I have a problem whereby the system 9 server attached to the 550 crashes as soon as a .dbp is processed which has been imposed on the...
I have purchased an used Xerox DocuColor 250 machine with built in Fiery v.1.1. Now I want to upgrade to Version 1.2. Where can I get this upgrade?
Ich habe eine gebraucht Xerox DocuColor 250 mit eingebauter Fiery Version 1.1. Jetzt möchte ich gerne das Upgrade auf Version 1.2 machen. Wo kann ich...
Hello everyone I am new to this forum and I hope I am posting question in correct topic area if not my apologies. I have a Fiery E100 on a Kyocera 4550ci and the customers complaint is that when he sends a print job to the hold queue it is not holding it prints right out. It was working the way it...
I've got a customer with the above equipment who is having issues with printing to the Fiery. It will stop printing at a certain point and not print again until both copier and fiery are rebooted. In CWS, the job will process and go to print, saying "waiting to print". I have checked for duplicate...
I have an IT guy that insist their is a problem with the E-100 I took it off his network created a workgroup and proved it works. He wants to do a factory reset " restore to default settings ". My question is what will I loose ? Anything important or will it just default back to Factory defaults...
Hello. We have a Fiery model E41A v1.3, and would like to know if we can upgrade it to Fiery Server System 10? We are now running Windows 7.0, and System 9 Release 2.
We are using CWS 18.104.22.168A.
I'm installing a KM C6500 and it has the Fiery X3ety2-10 controller. I've installed driver KM_IC408_v2_0R_FD322_WinRel1.zip and it will not print. I can see it on the Command workstation in the printed queue but it has an error. Checking the properties of the error, it says no finisher attached and...
We have a workstation 4, with windows xp, we have updated our macs to use bonjour not apple talk, is there an easy fix for this to get the xerox docucolor 250 to talk with the computer?
I seem to be having some trouble reloading an integrated fiery for a xerox 78xx series. This is an add on for an existing machine and they want a Fiery. Out of the box it has not worked. I have loaded the fiery via the usb method as well as the network card method. Either way I load this the...
Is there a tech support line an in field technician can call and have real time support ? If so what information should you have ready for them. IE: model, serial number, ect. Thank you in advanced
I have an ImapgePass B1 giving a "C3"error on startup .
I cannot find this error in the manual.
I have already tried replacing the Hard disk and Memory with no luck.
I put in a loan unit for now but need to get this repaired
Any assistance will be appreciated .
We have a ColorPASS-z3000/PS-NX3000 connected to a Canon Copier/Printer CLC2620.
Although ancient, until last week these machines worked just fine.
Last week we moved office. And now the ColorPass box can no longer communicate with the Printer/Copier. Instead, we get an error...
I have a Fiery ex260 that wont power up. When I hit the power button all the lights come on and then go off. Does anybody know of a fix or suggest a repair company to send it to. Cant afford another new one and, well you know the machine is useless without it. Thanks. James
Hey does anyone know if after you successfully make a USB drive to reload if the files on the USB can simply be copied to a new drive to make a duplicate or copied off the USB to a folder and copied back later?
When we receive copy that has screened colors in it they tend to look grey. How can I control how the screens are printed so that they retain the color? A solid of the color looks fine, but as the screen percentage gets closer to zero, the screened color looks grey.
I got zero responses in the Digital Storefront (DSF) Forum for this question, and no answers from support, so I am posting here hoping some kind person can help.
I want to be consistent in how media appears and is referenced throughout DSF, Fiery devices, MIS and JDF ticketing.
I have inserted...
I have a postcard that i have used the Gangup Layout command on, and would like to Image Shift it because the 2 sides are not lining up. Is there a way to do this? When I try I get an error message and I could have sworn I've done this before.
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