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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Information on Fiery drivers and macOS Sierra 10.12

    Information on Fiery drivers and macOS Sierra 10.12 - Other Languages Here On September 20, Apple released the new macOS Sierra 10.12 operating system. If you are using an English version of our current Fiery driver already installed on your Mac, it will be compatible with macOS Sierra 10.12....

    Started by Anthony.L‎, 09-22-2016 10:36 PM
    • Replies: 0
    • Views: 119
    09-22-2016 10:36 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 12,484
    08-13-2015 03:33 PM Go to last post
  3. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 9,121
    04-24-2015 05:59 AM Go to last post
  4. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 7,540
    03-06-2015 01:11 PM Go to last post
  1. Ic414 slow printing

    Hi all, Have today started using an internal ic414 controller on a konica minolta c754e. I've printed a few pdfs, mostly text based docs, from command workstation and im surprised to find that after the machine prints say 20 or so pages, it pauses then waits a few seconds before...

    Started by bencr‎, 02-15-2016 01:29 PM
    • Replies: 8
    • Views: 1,466
    02-24-2016 08:29 AM Go to last post
  2. CWS sees Fiery RIP, Printer Control Panel does not, El Capitain

    So this morning, I come in to work, and I can't print to the Fiery (hooked up to Konika-Minolta printer). The printer control panel shows Ethernet as not connected - meanwhile I am using email, and the Web through Ethernet without issue. After restarting the computer and having the same result, I...

    Started by Motomasa‎, 02-22-2016 01:52 PM
    • Replies: 1
    • Views: 462
    02-23-2016 05:19 PM Go to last post
  3. Can't Access Configuration

    Print System 11 connected to Kyocera TASKalfa 5550ci. We moved our office and have been having this issue ever since we moved even though we have the same ISP and schema. Machine displays "An error has occurred with an application: print system" If I select Application - Print System (11) -...

    Started by AxisBC‎, 02-22-2016 10:41 AM
    • Replies: 1
    • Views: 862
    02-22-2016 11:23 AM Go to last post
  4. Using ES-1000 to Calibrate Monitors

    I have a ES-1000 and I am trying to calibrate the Mac monitors at work. From what I can tell I need to load software on the computer. Where can I download the software?

    Started by JohnK‎, 02-18-2016 03:09 PM
    • Replies: 1
    • Views: 568
    02-18-2016 03:38 PM Go to last post
  5. Printer Queue Constantly shows "Out of Paper"

    We have a Ricoh 5100Pro and E-42B Fiery server. The status of the printer is constantly 'Out of Paper'. I have to restart the Fiery service to get anything in queue to print. Soon thereafter, it goes right back to 'Out of Paper' and the only way to get these jobs to print is to restart the Fiery...

    Started by PaulCFJ‎, 02-08-2016 02:42 PM
    • Replies: 4
    • Views: 618
    02-18-2016 12:39 AM Go to last post
  6. EX700 updates

    I need help doing system updates on an EX700 that I just reloaded with v 1.5. (its an MXT model) After it's finished loading, I go to the web interface, select configure and when I check for updates it says it can't connect to the update page. I've tried using localhost and the network IP...

    Started by Milo Wilson‎, 02-17-2016 11:04 PM
    • Replies: 1
    • Views: 783
    02-18-2016 12:35 AM Go to last post
  7. Cannon Image Runner C3220 Drivers

    Can anyone Direct me to a solution? I have a Canon Image Runner C3220 with a Fiery Image Pass C1 RIP. I am looking for Windows 7 64 bit drivers for this Printer. Can anyone tell me where I can find these drivers and any information I need to load them? Thanks in advance for your help.

    Started by Chris Anthony‎, 02-08-2016 10:05 AM
    • Replies: 2
    • Views: 541
    02-17-2016 06:53 AM Go to last post
  8. SPD not honoring media type

    FIERY: imagePRESS Server K100 SOFTWARE VERSION: 10 PRINTER: Canon imagePRESS 1135+ I'm running Qdirect (RSA) and it embeds the media type on the job. Once it hits the fiery we want the server to choose the different media types that are inserted in different trays. We've tried to map the...

    Started by mtirado‎, 02-16-2016 02:54 PM
    media type, qdirect, rsa, spd
    • Replies: 0
    • Views: 308
    02-16-2016 02:54 PM Go to last post
  9. Extended Applications Package (FEAP) version for Ricoh c651EX / Fiery E-41a

    Our Ricoh C651EX with a Fiery E-41A v1.2 (System 9 Rel2 on Win XP 64 bit) is currently running User Software v5.4.1.07 (Command Workstation v5.4.1.25a). Fiery System Update does not list any available updates for the user software. What is the recommended version of the User Software or Fiery...

    Started by jdaghir‎, 02-07-2016 01:57 PM
    • Replies: 1
    • Views: 562
    02-16-2016 12:36 PM Go to last post
  10. Question KM IC-306 display code 55

    I have an IC-306 pro80 that displays an error code on the motherboard of 55. There is a black screen on the small display and on the monitor that I have connected to it. Also, the light above the display is yellow or amber..Is this a faulty motherboard?

    Started by rdavis@kmbs‎, 02-15-2016 11:45 AM
    • Replies: 1
    • Views: 359
    02-16-2016 08:21 AM Go to last post
  11. HotFolder process hangs while processing JDF files

    We are using a JDF Hotfolder to process print jobs being submitted by a custom application. At times, jobs stop being processed into Command Workstation. When that occurs, I find there is a MimeEncoder.exe process running on the server that appears to be holding things up. If I kill that...

    Started by glgroup‎, 02-08-2016 12:18 PM
    hotfolders, jdf, mimeencoder
    • Replies: 3
    • Views: 1,100
    02-10-2016 01:35 PM Go to last post
  12. liveupdate.efi.com page for the Ricoh Fiery E-82...?

    Does anyone know the live update page for the Fiery E-82 for Ricoh? We have a Ricoh Fiery E-82 in a government facility that is very locked down on internet access to the Fiery and I want to be able to update the unit manually because we are noticing some bugs that have probably been addressed...

    Started by JasonB‎, 02-09-2016 10:44 AM
    • Replies: 0
    • Views: 881
    02-09-2016 10:44 AM Go to last post
  13. Protect Fiery controller with a UPS

    We want to connect an Uninterruptible Power Supply (UPS) to maintain power, for a short power outage, to the Fiery Fiery E200-02 controller on our Konica-Minolta C1070. We hope the maintaining of power will minimize the Fiery from getting corrupted. Our Fiery E200-02 controller is connected...

    Started by avrohom‎, 01-27-2016 02:33 PM
    corrupted fiery, fiery controller, ups
    • Replies: 2
    • Views: 949
    02-07-2016 01:43 PM Go to last post
  14. Cloning an Oki C9800 GA Fiery System 5.5e

    We have an old Oki c9800 GA which has an embedded Fiery running System 5.5e. Recently we had a power outage and after that the c9800 would not fully boot and displayed the error message "Communication Error" which possibly indicates that the Fiery system software has been corrupted. After...

    Started by jdaghir‎, 02-01-2016 01:42 PM
    • Replies: 2
    • Views: 969
    02-05-2016 09:58 AM Go to last post
  15. Fiery Update Tool

    When I use the Fiery Update tool on our CW for Xerox 800/1000 I get a "General Error 1" after the Update Tool searches for Fiery patches. What is a "General Error 1"? I cannot find anything in the knowledge base on this.

    Started by dlytle‎, 02-04-2016 08:07 AM
    • Replies: 1
    • Views: 778
    02-04-2016 05:23 PM Go to last post
  16. Command Worksation worked yesterday... Today not so much

    I've used the search tool and don't see a topic that addresses my current issue. CWS-5 worked all day yesterday and went to load jobs today and after clicking on the CWS on the task bar nothing happens. I restarted my computer about 6 times already and when I select CWS from the menu the logo...

    Started by G-Force Labels‎, 01-21-2016 10:55 AM
    • Replies: 4
    • Views: 1,226
    02-04-2016 09:57 AM Go to last post
  17. Fiery E-41A / Ricoh C651EX Fiery Update Failer Error Code 10

    We recently purchased a Ricoh C651EX with a Fiery E-41A v1.2 (System 9 Rel2, Win XP 64 bit). The config page lists a large number of installed updates for both the Fiery server & the OS, but the last update occurred in Sept 2014. When I attempt to update the Fiery using the Fiery System Update...

    Started by jdaghir‎, 12-16-2015 11:57 AM
    • Replies: 7
    • Views: 1,310
    02-02-2016 12:19 PM Go to last post
  18. Fiery Clone Tool

    Will Fiery clone tool save "tweaked" pantone colors, substitute colors, profiles etc? I"m not worried about qued jobs as much as color settings, templates etc... Thanks Sean

    Started by SeanRyder‎, 01-19-2016 09:21 AM
    • Replies: 6
    • Views: 1,171
    02-01-2016 12:47 PM Go to last post
  19. New Driver Configurator. So Close.....

    Love the idea of the new Driver Configurator, but it doesn't look like you can change the default color setting. Xerox C70 with bustled controller. Was this the intended functionality?

    Started by ashaman99‎, 02-01-2016 08:08 AM
    • Replies: 9
    • Views: 1,503
    02-01-2016 10:55 AM Go to last post
  20. Printing Loop

    I have a customer with a KM C7000 and the IC-306 Fiery v3.01. He has an issue where he sends a 200 pg PDF file, and the paper tray is empty, so after 5min the job auto cancels and drops into the printed queue with a red x. 4 min later it goes back to processing then print. This loop will go on...

    Started by Rich A‎, 01-25-2016 01:31 PM
    • Replies: 3
    • Views: 556
    01-28-2016 11:13 AM Go to last post

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