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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 137
    08-13-2014 12:06 PM Go to last post
  2. Sticky Thread Sticky: Additional World of Fiery Webinar Sessions in Autumn

    Four more sessions are scheduled in our free World of Fiery Webinar series in September, October, and November. September 11 - Foolproof Preparation of a Digital Print Job Discover tools to help simplify document design and dramatically shorten job preparation times. September 25 - Take...

    Started by Yael_C‎, 05-30-2014 10:05 AM
    • Replies: 0
    • Views: 306
    05-30-2014 10:05 AM Go to last post
  1. Where do I find Fiery patches?

    Customer has an old print sys (9.2) on a Kyocera and I am unable to find any patches for this. Any suggestions? Any help is appreciated!

    Started by AxisBC‎, 04-22-2014 10:55 AM
    • Replies: 1
    • Views: 297
    04-22-2014 07:10 PM Go to last post
  2. Unable to connect to CX3641 from CWS 5.5

    I have a OKI CX3641, I am no longer able to connect to the built-in fiery. I spoke with a tech from OKI, he said to try the factory reset, I did that but the login I was using no longer works, User: Administrator Password: blank. I can see it on the network but when I try to connect a new...

    Started by Steven F‎, 04-22-2014 08:32 AM
    • Replies: 0
    • Views: 245
    04-22-2014 08:32 AM Go to last post
  3. Xerox EX700i microsoft patch issue

    We noticed that a microsoft update to the EX700i print server has locked up the print queue and caused the Fiery to become inoperable. We reloaded and installed only the EFI patches and it seems to be working fine. Have you had any reports of issues with Ms updates? Thank You

    Started by Phobos01‎, 04-21-2014 01:55 PM
    • Replies: 0
    • Views: 171
    04-21-2014 01:55 PM Go to last post
  4. EX700 System Updates

    I have a Xerox EX700 and am unable to get it to do system updates. I am not using a proxy and can reach a webpage. But when I do a "check now" for system updates it comes back with "error10" error connecting to server, please check internet connection/.proxy settings. I don't have it...

    Started by Phobos01‎, 04-15-2014 03:19 PM
    • Replies: 5
    • Views: 425
    04-18-2014 08:47 AM Go to last post
  5. Question Problem with embeded Fonts on Fiery 9 RIP

    Got a Problem with a customer file. The embeded and normalized fonts in the lower section of the pdf are printed as dots on a Konica C6000/C8000 with fiery 9 controller. No Problems with a HP Rip on a Indigo. Could you please give me a hint to solve this problem? Convert to paths is no...

    Started by Mad Trix‎, 04-14-2014 12:57 AM
    • Replies: 7
    • Views: 612
    04-15-2014 11:27 PM Go to last post
  6. Update patches IC414 - Konica Minolta C454

    Good morning! I would like to apologize for my english not very good first. I am Brazilian and I still have a little difficulty in the language of you. Well, let's get to it ... I have a Konica Minolta Bizhub C454 which prints through a Fiery IC-414. I'm having some minor issues that I...

    Started by lasfranca‎, 04-15-2014 06:59 AM
    • Replies: 1
    • Views: 305
    04-15-2014 07:07 AM Go to last post
  7. GX300 Fiery on Canon iRAdv9070 crashes

    I have a GX300 Fiery Version 1 software which gives a fatal assertion error at starting Fiery server bar. If I ignore these errors the Fiery Bar boots up and connects to the Canon Device, it tells me toner is low etc which is all correct. It will sit for between 30 to 60 secs then reboot. It does...

    Started by grobbie‎, 04-18-2012 10:00 AM
    • Replies: 6
    • Views: 1,330
    04-14-2014 11:35 AM Go to last post
  8. Fiery EX Igen4 Updates General Error #1

    i'm working on the installation of an iGen4 with Fiery Ex Igen4 server version 3.0. Everytime i tried to update a general error #1 appears. I'm not able to update the server. I tried manually using the localhost link. When the page loads it shows No Product Found. I reinstalled twice and still...

    Started by grannada‎, 04-12-2014 09:40 AM
    igen4, update, update issue
    • Replies: 1
    • Views: 331
    04-12-2014 02:03 PM Go to last post
  9. Image shift for all pages of a job

    I have a J75 with an EX J75 controller running CWS5. I set up a four page job to do an image shift and it only shifts the image on the first page. I want the image shifted the same amount on all four pages. What do I need to do to get this to happen. Thanks

    Started by seemoor01‎, 04-09-2014 01:51 PM
    • Replies: 2
    • Views: 321
    04-11-2014 11:33 AM Go to last post
  10. How to troubleshoot RIP errors?

    Hi! I've encountered a few PDF files which were made out of InDesign and causes a "PDF to PS conversion" error on my IC306v3. Some of the files work if I switch to APPE but some won't rip with either engine (so the only possibility is to print them out of Acrobat). Is there any possibility to...

    Started by oxident‎, 04-09-2014 11:20 PM
    • Replies: 4
    • Views: 435
    04-10-2014 12:40 PM Go to last post
  11. Docucolor 242 Bustled Fiery X3eTY troubleshooting

    Hello all, Any bit of information or help is greatly appreciated! I have inherited a (previously working) Docucolor 242 w/ Bustled Fiery X3eTY controller (self contained unit hanging off back of copier) Part No 45057733 / ERB087880 When I first set up the printer I had network scanning...

    Started by aaronlee‎, 04-10-2014 09:50 AM
    • Replies: 0
    • Views: 538
    04-10-2014 09:50 AM Go to last post
  12. E-22B slow PDF printing

    Hi- A customer emailed me regarding slow PDF printing on their new MP C6502 (normal op panel-E 22B Fiery). I arrived yesterday afternoon and observed his tests. A 22 page color PDF (~20 MB?) came to the Fiery within 15 seconds of submission, but took 7 minutes for the Fiery to process. Once...

    Started by mremore‎, 04-10-2014 06:49 AM
    • Replies: 0
    • Views: 249
    04-10-2014 06:49 AM Go to last post
  13. Unhappy Exp250 - help!

    Hello Cany anyone help with this! I just install the CD's but i can't make the updates from the utilitie Help me please

    Started by coresdeleicao‎, 10-25-2013 07:37 AM
    • Replies: 6
    • Views: 1,249
    04-09-2014 06:50 AM Go to last post
  14. Ghost or random last job printing

    My brand new machine is stuck printing a job over and over. I have deleted everything from the que multiple times and the job reappears and starts printing on its own. I have restarted the machine with the power button as well as unplugging it completely. The file reappears 10-30 minutes after...

    Started by ASmith‎, 04-04-2014 01:38 PM
    random printing
    • Replies: 2
    • Views: 285
    04-08-2014 06:55 AM Go to last post
  15. Error: DLC error flag set, abort page

    We're getting the following error with some documents (although it's telling the user the page is printed): In this case it was the last page of a Pages document. Any ideas what the problem is?

    Started by Shevek‎, 04-08-2014 04:11 AM
    e-5200, iwork pages, mp c4501, os x 10.9.2
    • Replies: 0
    • Views: 215
    04-08-2014 04:11 AM Go to last post
  16. Daylight savings change causes Java programs to lose ability to print

    Hi There So every 6 months when the clocks change overnight our java based software on Windows 7 PCs lose ability to print on that Sunday morning. Windows test prints still fire through fine so do PDF's dropped into CWS5 but anything Java based does not. It freezes then the Java software closes...

    Started by Jamie‎, 04-06-2014 09:01 PM
    dayligh savings
    • Replies: 0
    • Views: 321
    04-06-2014 09:01 PM Go to last post
  17. Recover lost password

    Hi: I seem to have entered incorrectly in my notes the administrator password. Is there any way to recover the admin password or enter a new one? Rufus Clonedm

    Started by clonedm‎, 03-25-2014 03:30 PM
    • Replies: 6
    • Views: 570
    04-04-2014 05:45 AM Go to last post
  18. How to install Command workstation 5.5. on Fiery server?

    I have 2 external Fiery Servers print system 11 and 12 for Kyocera printers. Both are above system software 9. I would like to use Fiery GO. How to I RDP into the Fiery to get CWS5.5 installed or updated?

    Started by tony@Kyocera‎, 04-02-2014 06:49 AM
    cws 5.5, fiery go
    • Replies: 1
    • Views: 305
    04-02-2014 07:15 AM Go to last post
  19. Cool What is the OS under the Konica IC-412 and IC-414?

    If the underlieing OS is XP can they be upgraded to Win 7?

    Started by jdiamond‎, 04-01-2014 12:12 PM
    • Replies: 1
    • Views: 198
    04-01-2014 12:55 PM Go to last post
  20. ColorPASS GX-300 - Video card not detected: Make sure that video cards are installed.

    Hello, I have a concern for error when the Fiery is started. Once Windows XP, service Fiery.exe starts up. But an error message appears in FieryBar: "Video card not detected: Make sure that video cards are installed." After changing the motherboard, I still have the same problem. My...

    Started by Nicolas‎, 05-26-2011 11:29 PM
    • Replies: 3
    • Views: 1,784
    04-01-2014 06:00 AM Go to last post

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