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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 10,790
    06-13-2017 05:47 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 11,155
    02-13-2017 03:47 AM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 27,801
    08-13-2015 03:33 PM Go to last post
  4. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 15,639
    04-24-2015 05:59 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 13,133
    03-06-2015 01:11 PM Go to last post
  1. Xerox C60 with Fiery asks for password during installation on server

    Hello there, we do have a new Xerox C60 with a fiery in our company. As a support guy from Kodak tried to install the printer on our Prinergy-Server (Windows Server 2003R2), the setup asked for username and password. It's the same behaviour when we try just to connect to the IP address of the...

    Started by bscholtes‎, 11-14-2016 07:44 AM
    • Replies: 0
    • Views: 2,976
    11-14-2016 07:44 AM Go to last post
  2. Daylight Savings Time Printing Disruption of Emails from Win7 OS on E42b Fiery

    Customer states they cannot print emails from MS Outlook 2010 SP2 to an E42b Fiery driving a Ricoh C5100 system. Fiery is up to date on patches. Curious aspect is that if an IT admin logs onto same PC, they can print fine. Here is the application error: Log Name: Application Source: ...

    Started by purvisyates‎, 03-09-2015 10:09 AM
    • Replies: 2
    • Views: 2,628
    11-11-2016 11:57 AM Go to last post
  3. RE: Mystery Aladdin Hard Lock Dongle 45011622....?

    Hey everyone, this si an odd one... I came across a Hardlock factory case of about 20 old Parallel (LPT) dongles labeled simply 45011622 and they are Aladdin Hard Lock Dongles with no other markings or paperwork. Does anyone have any idea what these are? I was hoping to find out if they were FACI...

    Started by JasonB‎, 11-11-2016 11:15 AM
    • Replies: 0
    • Views: 1,288
    11-11-2016 11:15 AM Go to last post
  4. Angry Second Time Presets have Disappeared

    This is the second time this has occurred. I work for a company where books are printed regularly everyday, Multiple different kinds of books and a lot of different users printing them. Our presets are a must have. How come our presets disappear from the server preset list every so often. Also Does...

    Started by Jnewt858‎, 11-09-2016 11:07 AM
    • Replies: 1
    • Views: 1,791
    11-10-2016 09:21 AM Go to last post
  5. EFI E100 print system 12 error

    had a power dip and the fiery E100 did not communicate with the copier. replaced hdd and tried to load system software, replaced all boards on the copier. booted up the fiery on the copier, entered the fiery application and received an error 3000. cant find anything on that error. print...

    Started by Brett William Vos‎, 11-09-2016 11:13 PM
    • Replies: 0
    • Views: 1,176
    11-09-2016 11:13 PM Go to last post
  6. Problem with adjusting fold and staple position on Xerox Versant 2100

    Hi, I seem to be having trouble applying fold and stitch adjustment settings on stock library manager on our Xerox Versant 2100. I'm attempting to print a folded and stitched booklet, A4 12pp (3 sheets) on 150gsm coated stock. I'm getting an overlap of about 2mm so tried to set up a fold...

    Started by neila‎, 07-04-2016 01:15 AM
    2100, fold, staple, versant
    • Replies: 1
    • Views: 4,574
    11-09-2016 04:33 PM Go to last post
  7. Information on Fiery drivers and macOS Sierra 10.12

    Information on Fiery drivers and macOS Sierra 10.12 - Other Languages Here On September 20, Apple released the new macOS Sierra 10.12 operating system. If you are using an English version of our current Fiery driver already installed on your Mac, it will be compatible with macOS Sierra 10.12....

    Started by Anthony.L‎, 09-22-2016 10:36 PM
    • Replies: 2
    • Views: 6,737
    11-09-2016 04:11 PM Go to last post
  8. KM IC-308 2.1 and extremely slow printing of large files

    Suddenly as of Tuesday, we have IC-308 that's printing very large files (50GB rasterized) to KM C1085 and doing so very slowly, with pauses every few sheets. These are 12x18 duplex sheets. This workflow was working fine until recently--the complaint came in two days ago. This suddenly...

    Started by adam1991‎, 10-27-2016 06:06 AM
    • Replies: 1
    • Views: 1,589
    11-08-2016 07:22 AM Go to last post
  9. Printing Defaults set on server not propagating to Windows 10 workstations on network

    I have pinpointed this problem to the driver downloaded from your site. I have a Canon ImageRunners C5560i with an imagePass-P1 Fiery box. I downloaded the appropriate driver from your site and installed it on our print server (Windows Server 2012r2). What I typically do (and have been doing for...

    Started by jorgeseptien‎, 10-05-2016 09:40 AM
    3 Pages
    1 2 3
    anniversary edition, defaults, printing defaults, windows 10
    • Replies: 29
    • Views: 21,135
    11-07-2016 12:37 PM Go to last post
  10. Ricoh 6501 settings for E-7200

    Need installation instructions for installing the fiery. Currently have the Copiers ip set to 10.255.255.1 but this is not allowing scanning or any traffic from the copier to the network. Printing is setup and working. Thanks

    Started by pficken‎, 11-04-2016 06:52 AM
    • Replies: 1
    • Views: 1,573
    11-07-2016 12:08 PM Go to last post
  11. Fiery Hot Folder Console will not open

    Hi for no apparent reason, my hot folders console will not open at all on my Mac. It is there, but just bounces. this seems to have happened as soon as I did the update. Does anyone know of a fix? I have rebooted, reinstalled the software, which hasn't solved it. Any ideas? thanks Jeanette

    Started by JeanetteFootfall‎, 10-26-2016 12:49 AM
    • Replies: 6
    • Views: 2,707
    11-06-2016 06:19 PM Go to last post
  12. Help loading 32 bit driver on Windows Server 2008 R2

    We have a Konica Minolta Bizhub C754 with a Fiery IC-414 installed and I can’t get the 32 bit driver to install. The 64 bit driver installs fine, but when I select Additional Drivers to load (x86), I am prompted with “Please provide a path to Windows media (x86 processor)”. The default path it is...

    Started by joshb‎, 11-03-2016 12:49 PM
    • Replies: 0
    • Views: 1,245
    11-03-2016 12:49 PM Go to last post
  13. Scanning ok but no file founded

    Hi all, we have a Xerox J75 Efi external rIP, we have this problem: we scan from Copier, no error result but when i would like to get the scan files we don't find them , we tried with Fiery Scan tool and with the browser IE or Chrome. No file at all. But when i go into the server, i see the Files...

    Started by marinz‎, 10-28-2016 04:07 AM
    • Replies: 5
    • Views: 1,707
    11-03-2016 08:24 AM Go to last post
  14. Fiery Driver has lost default settings

    Hi there, I'm using an IC-414 on a KM C754e. Printing using the driver on a windows 10 machine. All was working fine using the driver until suddenly it has lost its default settings and several attempts at restoring them using control panel has failed. The settings just do not save. This...

    Started by bencr‎, 11-01-2016 04:47 AM
    • Replies: 7
    • Views: 2,055
    11-02-2016 11:23 AM Go to last post
  15. Fiery E43A crashes several time a day

    Hi Our RIP/Fiery Command Workstation software crashes several time a day, severing the connection between our Fiery E43A and our Ricoh Pro C7110 We dont really have some error message, but several time a day the Fiery Software crashes and we need to reboot the entire RIP Workstation and ...

    Started by Gianmarco‎, 09-09-2016 07:45 AM
    • Replies: 1
    • Views: 1,387
    11-02-2016 10:30 AM Go to last post
  16. Mixed Media usage with Copies not Pages

    I have a customer attempting to re-create her current invoice printing workflow with her new Fiery. (Ricoh 5100 with E-22b) Her old workflow was to print one invoice out of quickbooks to her impact printer loaded with 2-part invoices. She would like to do the same, only print to the Fiery and...

    Started by ShawnW‎, 11-01-2016 03:03 PM
    copies, invoice, mixed media, pages
    • Replies: 1
    • Views: 962
    11-02-2016 03:59 AM Go to last post
  17. EFI Training website can't be reached

    Dear Forum Members, Do more people have trouble to get access to the EFI training website? https://training.efi.com/#/login It tells me that the connection is timed out. I can still browse to efi.com website, can open other websites. Same connection time out error happens with other...

    Started by Remi.Bargmann‎, 10-28-2016 12:42 PM
    • Replies: 3
    • Views: 1,832
    10-30-2016 04:58 AM Go to last post
  18. RGB to CMYK fix?

    One thing I constantly have trouble with is the customer has a corporate color they use for us to print in CMYK. However the designers have a tendency to give me files that use a RGB logo instead of CMYK and the values aren't exactly the same if you do a straight convert from RGB to CMYK. So I've...

    Started by Alex Tallon‎, 10-27-2016 01:01 PM
    • Replies: 1
    • Views: 1,156
    10-28-2016 12:32 PM Go to last post
  19. Office 365

    Dear Forum, Fiery Admins, Sorry for maybe a silly question. Is Office365 supported with Fiery? I guess the settings for the SMTP server should be something like this: · SMTP: smtp.office365.com · Port: 587

    Started by Remi.Bargmann‎, 10-24-2016 03:37 PM
    • Replies: 4
    • Views: 5,488
    10-28-2016 12:03 PM Go to last post
  20. CWS locking up.

    I have a client that is running CWS on a Xerox Versant 2100. The problem she has been experiencing is the CWS locking up after making changes in her paper profiles. I've already upgraded the CWS to the most current level 5.8.0.74, the SML is at the current software level as well as the machine. It...

    Started by NOS Techician‎, 10-27-2016 12:16 PM
    • Replies: 0
    • Views: 1,090
    10-27-2016 12:16 PM Go to last post

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