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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Information on Fiery drivers and macOS Sierra 10.12

    Information on Fiery drivers and macOS Sierra 10.12 - Other Languages Here On September 20, Apple released the new macOS Sierra 10.12 operating system. If you are using an English version of our current Fiery driver already installed on your Mac, it will be compatible with macOS Sierra 10.12....

    Started by Anthony.L‎, 09-22-2016 10:36 PM
    • Replies: 0
    • Views: 1,753
    09-22-2016 10:36 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 13,007
    08-13-2015 03:33 PM Go to last post
  3. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 9,365
    04-24-2015 05:59 AM Go to last post
  4. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 7,690
    03-06-2015 01:11 PM Go to last post
  1. Uninstalling Fiery

    I need to re install Fiery Command workstation on my computer, I can't use the upgrade. But when I go to re install the software it gives me an error to remove the Fiery hot folders and the fiery scan. I can' t find these any where on the computer. I need to get this off and up and running ASAP,...

    Started by chrislab‎, 10-16-2015 11:08 AM
    • Replies: 5
    • Views: 1,614
    03-30-2016 02:09 PM Go to last post
  2. Transfer license for Impose/Compose from Canon Fiery to Konica Minolta Fiery

    We are going to be swapping a production Canon device for a Konica Minolta digital press and of course swapping the RIPS as well. The current Canon/Fiery combination has licensed Impose/Compose software suites installed and was wondering if anyone could offer your insight on how it would be...

    Started by Pedro Torres‎, 03-28-2016 01:00 PM
    • Replies: 1
    • Views: 456
    03-28-2016 01:30 PM Go to last post
  3. IC-415 random disconnects

    Hi. I have an issue with this IC-415 connected to a Konica Minolta C1060. Two weeks ago the customer called and said it was randomly disconnecting over a period of two days. On the op panel of the printer, the controller shows as not connected. I upgraded the system software from version 2.0...

    Started by RFerrari‎, 03-11-2016 10:28 AM
    • Replies: 4
    • Views: 1,131
    03-24-2016 07:50 PM Go to last post
  4. Can't Scan to PDF, but jpg ok

    I have a Xerox 700i with external EX700 server and I am trying to use the scanner to scan documents to pdf. I have duplicated a scan preset and it will work for when set to jpg, but if I change it to PDF it acts like it scans but it does not appear in the ftp folder or mailbox. On another...

    Started by allengambrell‎, 03-23-2016 02:38 PM
    • Replies: 0
    • Views: 730
    03-23-2016 02:38 PM Go to last post
  5. Auto login after an update

    Hi Folks, I have a Canon C60 run by a Fiery running Command Workstation The fiery stays logged in as Guest. When the Fiery gets an update that requires it to restart, I cannot get it to login automatically again, and get a call from my users that it is "Down". How do I configure the...

    Started by jmckeating‎, 03-22-2016 07:56 AM
    • Replies: 5
    • Views: 1,586
    03-23-2016 08:52 AM Go to last post
  6. command workstation update

    ever since i updated command workstation i have to force quit it several times a day. is there a fix?

    Started by t.bushee‎, 03-11-2016 08:04 AM
    • Replies: 3
    • Views: 1,480
    03-22-2016 03:22 PM Go to last post
  7. Unhappy Please help!! Unable to connect to cws 5

    Hi Everyone. I'm new to this so please bare with me. I've been trying to work on this problem all day and haven't gotten anywhere. I have CWS on my PC. Everything was working fine on Friday. First thing this morning I tried to connect the CWS as I always do and It's not allowing me to. I...

    Started by oddoprint‎, 03-21-2016 04:15 PM
    cws5, xerox 700
    • Replies: 1
    • Views: 1,043
    03-22-2016 08:42 AM Go to last post
  8. Fiery Connectivity issue

    Good day - I have a Windows 2008 Server that I'm trying to use Fiery Command Workstation on (And Fiery Hotfolders) I am getting what appears to be a generic error when trying to connect to my printer. Unable to connect to ....ip address.... The server name or IP address may be invalid My...

    Started by strido‎, 01-22-2016 09:54 AM
    • Replies: 6
    • Views: 1,722
    03-21-2016 07:58 AM Go to last post
  9. Hotfolder Move Folder

    Inside the Fiery Hotfolder, there are three other folders created - , and . Are these folders editable in any way? I would like to have a copy of the PDFs that are placed in the MoveFolder to go to a different location on my server. Is this possible?

    Started by strido‎, 03-18-2016 07:57 AM
    • Replies: 1
    • Views: 557
    03-21-2016 07:54 AM Go to last post
  10. Question Fiery USB Setup Tool

    Hello, can anyone help me? ---------------------------- Fiery USB Setup Tool Ver. 2.0.21 Fiery Clone Tools for Embedded Server Ver.2.1 Client PC: Windows 7 (both 32bit / 64bit ) USB Drive: Sony 64GB USB3.0 ---------------------------- I attempted to locate the clone tool files in my...

    Started by Sheep12‎, 06-10-2015 04:33 PM
    clone tool, usb setup tool
    • Replies: 2
    • Views: 1,707
    03-17-2016 07:26 PM Go to last post
  11. Fiery EX J75

    We have had the need to reload system software on an EX J75 Rip, after the motherboard was replaced. The repair was done back at a service office, without the J75 engine. The software was loaded OK but when the RIP is powered on, after approximately 5 minutes it shuts down in an orderly fashion. If...

    Started by TonyNZ‎, 03-17-2016 01:26 PM
    • Replies: 1
    • Views: 466
    03-17-2016 03:14 PM Go to last post
  12. Tray Calls using PDF Media Box?

    Fiery 5.8 IC-308 Hello, Does anyone have a solution for printing a mixed media PDF without using the Mixed Media tool in Properties. Can not be impose/compose or Job Master either. Customer does not want to do any Prepress work at all, just wants to hit PRINT and have the press already know...

    Started by sshoaf1‎, 03-17-2016 12:25 PM
    • Replies: 1
    • Views: 522
    03-17-2016 12:57 PM Go to last post
  13. Fiery Server hardware failing

    Dear Sirs, We are working with Fiery controller E-43A connected to Ricoh 7100. The Fiery server is FS150 Pro, usually it is build & shipped with windows and software configuration. The precaution we did in case a problem will occur on the server is to create a boot backup by booting the cd...

    Started by Marie.Dahdah‎, 03-11-2016 04:33 AM
    • Replies: 4
    • Views: 782
    03-17-2016 12:01 AM Go to last post
  14. PS and PCL PDL guides for the Ricoh Pro C5100 E42 or E22

    Hi All, Does anyone have the PS and PCL PDL guides for the Ricoh Pro C5100 E42 or E22 please, or a location where I can download them?

    Started by rodheaton‎, 03-09-2016 10:31 AM
    • Replies: 1
    • Views: 497
    03-16-2016 10:02 AM Go to last post
  15. Reprint Jobs in CWS

    Hi, If I'm printing from a MAC workstation(Yosemite) from Quark to a Fiery on a Toshiba MFP and want to reprint the job from CWS installed on a different MAC, does Quark have to be installed on the MAC with CWS also? Thanks

    Started by Keith Llewellyn‎, 03-09-2016 04:06 PM
    • Replies: 1
    • Views: 484
    03-09-2016 04:08 PM Go to last post
  16. Unable to Disable Two-Way Communication

    We have Multiple customer this week that are experiencing slowness when opening the printer properties when the driver is installed on a server. in the past my "fix" for this was to turn off the two-way communication in the driver. When I recommend this to the clients they have come back and say...

    Started by Advance_Support‎, 11-04-2015 02:35 PM
    • Replies: 4
    • Views: 2,014
    03-08-2016 12:49 PM Go to last post
  17. FS100 Pro Backup and Restore tool

    We attempted to use this tool to backup the Fiery Controller but am getting an error after about 90 minutes into the backup. The message is ERROR: WIM file operation error callback: D:\VM\snapshot\BCBS AZ-cl2.vmdk failed (2), The system cannot find the file specified. ERROR:...

    Started by Ekavir‎, 03-07-2016 06:50 PM
    backup/restore filesystem
    • Replies: 5
    • Views: 2,215
    03-08-2016 11:37 AM Go to last post
  18. Impose Insert Pages Issue

    I have a customer with over 5000 jobs in their print queue on an EX770. They have an issue when using Impose to insert pages from the server. There is no way of sorting the jobs within the 'insert server pages' dialogue box. The jobs seem to be in a random order and not in chronological order...

    Started by scpatterson‎, 08-12-2015 03:14 AM
    impose, insert, order, pages, sort
    • Replies: 6
    • Views: 2,726
    03-08-2016 08:47 AM Go to last post
  19. Job Summary Pane in JobMaster

    I had someone ask if there is a way to turn off the Job Summary window that's displayed in the lower left corner of JobMaster. Apparently, it's taking up too much screen real estate for the end-user's liking. Is there a way to disable or turn off this window?

    Started by Jim_O‎, 03-02-2016 12:17 PM
    • Replies: 3
    • Views: 954
    03-08-2016 06:17 AM Go to last post
  20. Printing non-printable file types

    So we have a customer who went thru 10,000 pages because someone tried to print a ZIP file. Is there a way to reject certain file types?

    Started by rsukhram@tgioa.com‎, 02-22-2016 03:02 PM
    • Replies: 5
    • Views: 864
    03-07-2016 03:19 PM Go to last post

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