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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,203
    01-31-2019 09:05 AM Go to last post
  1. Unload requested

    Hi , I have a U2 connected to a Canon Iradv6270 , at regular intervals the device stops printing and from CWS you can see the jobs are in the printed queue with a " waiting to print " status but never do ? . If the Fiery is rebooted the jobs are in the Held queue and can then be released...

    Started by VinceP‎, 10-14-2013 08:43 AM
    • Replies: 0
    • Views: 4,295
    10-14-2013 08:43 AM Go to last post
  2. Fiery Dashboard does not update at all

    Hi, Two weeks ago, I had registered a free account to Fiery Dashboard, and have problems with it ever since. I own two KM presses, (C70hc, C6000), and Dashboard only updates the engine uptime&performance tabs reliably. I keep getting warning emails that no data was sent to the dashboard,...

    Started by borgwarrior‎, 10-02-2013 12:13 AM
    • Replies: 4
    • Views: 4,028
    10-14-2013 01:16 AM Go to last post
  3. Can't open "Job Properties" in CWS 5.3 on Mac 10.5.8

    Hi All, I recently had to uninstall CWS 5.3 and reinstall because it didn't recognize that my spectrometer was connected. I finally got that issue resolved, but now I'm unable to open the "Job Properties" menu when I click on any of the jobs in the queues. I tried uninstalling CWS and the...

    Started by PaperWorx‎, 10-11-2013 02:15 PM
    • Replies: 0
    • Views: 2,928
    10-11-2013 02:15 PM Go to last post
  4. Fiery RIP New Install

    Our Fiery went down and after obtaining the install CD and installing it on the machine i am being promted to insert a CD with the "User Software" Does anyone know what this is? MGI DP60 - Fiery Version 3.0 Pro80 RIP Thanks Patrick

    Started by Accucolor‎, 10-11-2013 09:29 AM
    • Replies: 3
    • Views: 4,720
    10-11-2013 10:52 AM Go to last post
  5. Front and Back alignment or registration?

    Hi, I have Fiery CWS 5, specifically version with a Xerox 770, the thing is that I'm having problems with the front/back alignment or registration, I lost a lot of paper and obviously lots of toner. Is there any way or technique to solve this issue? Thanks, Omar Guilarte

    Started by omarguilarte‎, 10-11-2013 09:01 AM
    alignment, cut marks, front and back alignment, registration marks
    • Replies: 2
    • Views: 4,847
    10-11-2013 09:44 AM Go to last post
  6. EX770 "Video Board Not Installed"

    Hello All, I have an EX770 that has been giving me some problems. I get 3 quick beeps upon start-up, and a "Video board not installed " on the Fiery bar across the top of the screen. I have reset the CMOS and even attempted to update the card driver from the Device Manager. If i move the card to...

    Started by K.scottcanada‎, 10-09-2013 11:56 AM
    ex770, xerox 770, xerox ex print server
    • Replies: 1
    • Views: 8,817
    10-10-2013 02:28 AM Go to last post
  7. CWS DC252 - How to tell how many color and black clicks to a Job

    Is there a way to tell, without actually printing a job, how many colour and b/w pages a document contains. I know the info is in the job log after it has been printed but is there a way to simulate this, so that I can quote a price for the finished product. Xerox technical could not helpand Fiery...

    Started by Eric_T‎, 10-09-2013 07:15 AM
    b/w, clicks, colour, dc252, define
    • Replies: 2
    • Views: 3,330
    10-09-2013 04:05 PM Go to last post
  8. Fiery Clone Tool

    Hello I am trying to get my hands on the Fiery Clone tool utility for external servers. The downloads sections does not list anything under Fiery Clone tool for external servers. Can someone please post a link that works? Thanks Mike Coolong Sharp Business Systems Color Application Specialist

    Started by mcoolong‎, 10-09-2013 09:03 AM
    • Replies: 1
    • Views: 15,925
    10-09-2013 03:17 PM Go to last post
  9. Unhappy Fiery Corrupted 2nd time around

    Hi, we have a MGI Meteor DP60 which comes with a Fiery Pro80 65-55C-KM Version 3.0 software pre-loaded on the rip box. Recemtly we have had an power cut during operation and afterwards we could not get the fiery to boot. We had to exchange it with another Fiery box from our supplier. - No one...

    Started by haiko‎, 11-08-2010 04:51 AM
    Fiery, not booting
    • Replies: 5
    • Views: 10,593
    10-09-2013 01:45 PM Go to last post
  10. How to set up Destination Presets on E8100

    I have a customer running a Ricoh C700ex with an E8100. A technician had to reload the system software. Customer was using Mailbox feature to scan. Trying to reload destinations as presets, need to add 37 users. All 37 are in Scan Users Group. I was able to add first user successfully, but the...

    Started by geneo‎, 10-09-2013 09:48 AM
    • Replies: 0
    • Views: 3,983
    10-09-2013 09:48 AM Go to last post
  11. Command Work Station 5.5 Upgrade - BUG

    We upgraded our PC to CWS 5.5. After installing it, we went to use it, and it crashes. We actually see an icon that looks like a bug. We are not able to use CWS 5.5 on that computer. Problem/crash reports attached. Please advise.

    Started by sly123‎, 10-03-2013 12:00 PM
    • Replies: 3
    • Views: 9,823
    10-08-2013 09:57 AM Go to last post
  12. Exclamation Es-2000

    I have Command Workstation 5.3 loaded on Windows 7 Professional 64bit. I have tried to plug in a ES-2000 to calibrate but in my devises, it shows up as an eye-one not being recognized and needs a driver... I need this set up to calibrate!

    Started by amanda.poole‎, 10-08-2013 08:33 AM
    • Replies: 0
    • Views: 10,921
    10-08-2013 08:33 AM Go to last post
  13. Hot Folder Problem

    We are able to access our servers and choose our job action. However, when we get to Job properties we do not want to use the Default option but Define our needs for each job. No matter what we do we can not get to a custom input interface to define our properties. When we choose or click on...

    Started by sportsinfomedia‎, 10-04-2013 11:17 AM
    • Replies: 2
    • Views: 4,264
    10-07-2013 09:07 AM Go to last post
  14. Problems activating impose-compose

    I have two E-82 fierys in a government office. They will not allow internet access to me so I can't activate the impose feature and I cant find a process for activating offsite. Also, the customer threw out one set of documentation so I am missing the activation code for one unit. Any suggestions?...

    Started by Phil Sane‎, 10-03-2013 06:45 AM
    • Replies: 5
    • Views: 25,746
    10-04-2013 11:56 AM Go to last post
  15. Where to save PDF Preset FieryOptimized2.joboptions

    Hi, I attended the September 2013 World of Fiery webinar, and one of the downloads I got was a preset for creating pdfs (out of, say, Adobe InDesign/Illustrator/etc) called "FieryOptimized2.joboptions" and I was just wondering if there was a specific folder on the computer in which it needed to be...

    Started by Alphagraphics016‎, 10-02-2013 09:53 AM
    • Replies: 1
    • Views: 5,480
    10-02-2013 02:18 PM Go to last post
  16. Question need help on KM Por C6500 with Xe3TY2 65C V1.0

    Hi All, having problems print from Windows 7 64bit pc. CWS 5.5 shows the job as "Printed", but it didn't print. our old XP pc prints ok. I tried 64bit drivers from KM (2008) and efi (IC-303, 305; 2013), same result. try to add 64bit drivers to Fiery server print queue, but got an error. system...

    Started by actsys‎, 09-29-2013 11:18 AM
    • Replies: 6
    • Views: 8,645
    10-01-2013 06:44 AM Go to last post
  17. Substitute Colors feature to omit cmyk or Spots

    I'm trying to configure Hot Folders to handle business cards...the lost leader, whored out, price-gouged market destroying scurge of the day. Some files, I could process as is, but many of my files have two caveats - Situation 1 - We have offset printed cmyk sheets. We typeset imprints (name and...

    Started by printerdan‎, 09-26-2013 02:11 PM
    • Replies: 3
    • Views: 4,578
    09-28-2013 07:06 PM Go to last post
  18. Angry C550 IC-409 flaky, have replacement HD coming, need usb system software or help

    Hi, I'm new here. We've had a C353 with stapling finisher for 5yrs on lease. Just bought a C550 with low page count and same IC-409 fiery on both. However the C550 fiery is a bit flaky. Sometimes disappears off the printer touchscreen (the controller option). On our C353 it says 2.7gb or...

    Started by westvandude‎, 09-26-2013 01:56 PM
    c550, Fiery, ic-409, reload, system software
    • Replies: 4
    • Views: 7,671
    09-27-2013 02:58 PM Go to last post
  19. Help with Calibration using i1 Publish

    I am running a Konica C5501, with embedded fiery IC-408. I am needing to calibrate this machine using the i1 Profiler as part of the i1 Publish Pro package (not Pro 2). According to the instructions, I need to switch off color management in the Fiery, however I am having difficulty understanding...

    Started by Graham‎, 09-26-2013 06:35 AM
    • Replies: 8
    • Views: 9,969
    09-27-2013 01:15 AM Go to last post
  20. IC306: "PDF Rip failure" when physical RAM is exhausted?

    Hi! I've tried to render a quite complex pdf file (imported directly using CWS) which failed in the middle of the process by either a "pdf rip failure" when using APPE or a simple crash of the EFI Fiery service when using the regular PS engine. There's one curious thing I've noticed: The...

    Started by oxident‎, 07-15-2013 08:11 AM
    2 Pages
    1 2
    • Replies: 18
    • Views: 14,761
    09-25-2013 02:09 AM Go to last post

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