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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 10,836
    01-31-2019 09:05 AM Go to last post
  1. Driver problem C6000 / IC-413

    We own a Konica Minolta C6000L printer/Fiery IC-413 Controller. Recently I upgraded my OS to Mountain Lion an installed the latest fiery driver (Fiery E100 70-60C-KM PS Color Server 1.0). Now, when I print an Indesign document, an icon appears in the dock indicating 5! files are sent to the...

    Started by Jop.Ursem‎, 07-11-2013 06:25 AM
    • Replies: 1
    • Views: 5,930
    07-13-2013 04:28 AM Go to last post
  2. Error: DLC error flag set, abort page

    We're getting the following error with some documents (although it's telling the user the page is printed): In this case it was the last page of a Pages document. Any ideas what the problem is?

    Started by Shevek‎, 04-08-2014 04:11 AM
    e-5200, iwork pages, mp c4501, os x 10.9.2
    • Replies: 0
    • Views: 5,929
    04-08-2014 04:11 AM Go to last post
  3. Lightbulb EFI's eLearning Survey

    EFI's Educational Services team is conducting a survey to discover and prioritize potential eLearning tools for end user education. Your input is valuable, and if you would like to participate please take a moment to complete the survey found at this link: ...

    Started by John_G‎, 07-14-2009 01:34 PM
    • Replies: 1
    • Views: 5,923
    08-22-2009 12:33 AM Go to last post
  4. Fiery IC-406 operating software?

    Does anyone know where I can get Bizhub C352 specific software for the fiery IC-406 hard drive. Mine has failed... (the hard drive) ..

    Started by bassettprinting‎, 12-21-2011 08:10 AM
    • Replies: 3
    • Views: 5,922
    12-22-2011 03:42 PM Go to last post
  5. Impresión

    Buenos días Tengo problema con la impresión de los JPG me los envía a cola de impresos como un error de impresión, saben algo

    Started by wpacheco‎, 04-19-2017 10:13 AM
    • Replies: 0
    • Views: 5,918
    04-19-2017 10:13 AM Go to last post
  6. EX 2000 d for docucolor 5252

    Trying to reload software on the controller. The controller had v3.0 (XPe), I'm trying to load v2 sp2 (NT). I have the genuine xerox software disks of v2.0 sp2 and once I have finished the process the final reboot displays "invalid license will now power down". I have used a new hdd just to see if...

    Started by Milo Wilson‎, 10-29-2010 06:29 AM
    • Replies: 2
    • Views: 5,911
    10-29-2010 11:07 PM Go to last post
  7. Scanning ok but no file founded

    Hi all, we have a Xerox J75 Efi external rIP, we have this problem: we scan from Copier, no error result but when i would like to get the scan files we don't find them , we tried with Fiery Scan tool and with the browser IE or Chrome. No file at all. But when i go into the server, i see the Files...

    Started by marinz‎, 10-28-2016 04:07 AM
    • Replies: 5
    • Views: 5,911
    11-03-2016 08:24 AM Go to last post
  8. Duplex problems since upgrading

    We are working on a Xerox 800 Digital Press running Fiery version (recently upgraded to this). Before the upgrade when we would send a landscape 11x17 two sided job, we would duplex as top top and it always worked. Since the upgrade, the only way it will accept the 11x17 is as a portrait...

    Started by Glenda‎, 12-19-2013 10:07 AM
    • Replies: 1
    • Views: 5,908
    12-19-2013 10:13 AM Go to last post
  9. Finish size feature missing from impose

    I have a customer with an IC-408 v2.0 that just purchased an impose dongle. The finish size feature selection is missing. Is the imposition dongle dependent on the fiery for its feature set? We are comparing it to an IC-306 with impose.

    Started by teknikal‎, 12-27-2012 03:35 PM
    • Replies: 4
    • Views: 5,898
    12-29-2012 11:44 AM Go to last post
  10. Error printing on 1 Fiery but not the other.

    Hello We recently added IC-414 Fierys to our four Konica C454. We purchased the Fierys to speed up ripping and printing of 1500 plus page PDFS. Konica handled the install and configuration. We have a print job that successfully prints on two of the Fierys but on the other two it give the...

    Started by benczer‎, 10-07-2014 02:28 PM
    • Replies: 7
    • Views: 5,893
    10-14-2014 11:47 AM Go to last post
  11. Backup of Bustled Fiery on Xerox 550

    Is there a way to get access back up the data files on the server. Our server had a fatal crash and our graphics dept. lost all their print jobs. (approx. 84gigs) Thanks, Anthony

    Started by posterman‎, 10-06-2011 01:33 PM
    • Replies: 2
    • Views: 5,892
    10-09-2011 01:33 AM Go to last post
  12. Cool Fiery PCL drivers for Windows Server 2012 R2 64-bit

    Hi, We’re looking for the latest PCL driver for our Fiery E100-1647 (connected to a Konica Minolta C654). The Fiery’s embedded web server had a PS driver, but no PCL driver. We used the PCL driver from our Fiery E10-A4EE instead, which worked well on Windows Server 2008, but we need a PCL...

    Started by apang‎, 02-12-2015 09:47 AM
    • Replies: 4
    • Views: 5,892
    02-16-2015 10:13 AM Go to last post
  13. Solid black prints

    Issue just randomly occured, no service break/fix or power outage has occurred. Fiery pass-through Print system 11 Everything prints as a solid black page, pdf print jobs, internal configuration reports, job log, word print job..everything just gives us a solid black page for every page that...

    Started by AxisBC‎, 07-02-2014 01:05 PM
    Fiery, passthrough, printing system 11
    • Replies: 3
    • Views: 5,891
    07-07-2014 12:15 PM Go to last post
  14. Default Settings: Half-Fold not sticking

    I am trying to make a printer fold 11x17 print jobs do a half fold by default. The printer is a C7000 and it is running a Fiery E100 70-60C-KM PS1.0 Driver. We are shearing this printer out from our Print server (Windows Server 2008 R2). I have gone into the Print server and selected the...

    Started by jasonv‎, 05-09-2017 06:04 AM
    • Replies: 5
    • Views: 5,890
    05-16-2017 10:38 AM Go to last post
  15. lengthy "Communicating with printer......." but only after DST change

    Put on your sleuthing caps! This is a recurring issue that only happens every time the clocks change for DST. Environment: Fiery PS11 "pass-through" printing to Kyocera TASKalfa 5550ci via on Win 2008 server. If the default printer on a workstation is the Fiery driver jobs will take longer...

    Started by AxisBC‎, 11-04-2014 07:52 AM
    dst, Fiery
    • Replies: 0
    • Views: 5,889
    11-04-2014 07:52 AM Go to last post
  16. Xerox Documentation for various servers

    Would anyone know why there are no documents posted for the integrated EFI server for the XC550/560, at the site below, ?

    Started by Rob Morris‎, 07-16-2012 06:23 PM
    • Replies: 4
    • Views: 5,888
    07-22-2012 11:49 PM Go to last post
  17. InDesign (CS4) Issue on EB1357 Fiery

    I have a customer with a Ricoh Pro 907ex and Fiery EB 1357. Configuration is Intel MAC, running OS 10.5.6, InDesign (CS4). The customer has two scenarios where they print and the settings either generate a Postscript error or the settings aren't retained at the Fiery. Scenario One: ...

    Started by lesdsmith‎, 06-24-2010 07:05 PM
    • Replies: 1
    • Views: 5,882
    06-25-2010 08:24 AM Go to last post
  18. XLSX file becomes corrupt after printing

    I have a IC415 and when printing a XLSX file and then saving the file, the file becomes corrupt and will not open again. This only happens with macro enabled excel files and xls files do not experience same issue.

    Started by pete b‎, 01-23-2015 03:04 PM
    • Replies: 2
    • Views: 5,882
    01-29-2015 06:39 AM Go to last post
  19. Fiery X3e Fan Noise

    Hello, We have a Fiery X3eTY at the back of our Xerox Docucolor 240. We've long been annoyed (+2yrs) by the fan noise coming from the Fiery X3eTY power supply, and finally had the power supply replaced, only to find the noise level of the new fan is... exactly the same. The power supply...

    Started by GorillaMonsoon‎, 04-25-2012 11:53 AM
    • Replies: 3
    • Views: 5,881
    05-10-2012 07:14 AM Go to last post
  20. Fiery Network problem

    We have a Xerox DC-252 with embedded fiery X3eTY controller. It was working fine & one day it just disconnect from the network & lost communication with Command workstation. When we turn on the machine Only ports 139 & 445 are now active. (Netbios session & smb over Ip). Is there a way to...

    Started by maxrezgraphics‎, 01-23-2015 09:52 AM
    • Replies: 1
    • Views: 5,857
    04-20-2015 11:34 AM Go to last post

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