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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 904
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 32,739
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 30,166
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 45,142
    02-13-2017 03:47 AM Go to last post
  1. dependencies not installed

    Hi I have reloaded the system software in a IC305, and now when I do a system update, the OS update is OK but few fiery update have a error "dependencies not installed" IC305 v3.0

    Started by Christian_KMBS‎, 09-26-2014 12:06 PM
    • Replies: 1
    • Views: 3,532
    09-26-2014 12:29 PM Go to last post
  2. Waiting to print EX260

    Have an EX260 server that when files are sent, it hangs in the print que saying "waiting to print". I can hold the job, restart the fiery and will print the job. It will work for a while then repeat the same problem. I have updated just the Fiery patches from Xerox website because I get an error...

    Started by Milo Wilson‎, 09-26-2014 12:18 PM
    • Replies: 0
    • Views: 3,877
    09-26-2014 12:18 PM Go to last post
  3. IC-306 Pro80

    Controller will not process jobs after 3.0 software upgrade. Is this a motherboard problem?

    Started by novacolor‎, 09-24-2014 11:35 AM
    • Replies: 1
    • Views: 1,983
    09-24-2014 11:49 AM Go to last post
  4. Fiery E-22B & changing the type of screen & angle for each of the CMYK separations

    Hi, we are working with a bustled Fiery E-22B on a Ricoh Pro 5100 and we want the ability to change the type of screen and angle for each of the CMYK separations. I've seen this done on this model but can't remember weather it was the Fiery Productivity Package or the Graphic Arts Basic Plus...

    Started by JasonB‎, 09-24-2014 10:42 AM
    • Replies: 0
    • Views: 2,582
    09-24-2014 10:42 AM Go to last post
  5. Software for Imagepass M2

    I think I need to reload setup, but can't find my disks, only the ones for my M1. (Which I tried and doesn't do anything). Where can I purchase or find the software for the Canon M2 that's not Canon since they're wanting a tech to come instead of just selling me my disks.

    Started by karen_smith‎, 09-24-2014 08:33 AM
    • Replies: 0
    • Views: 3,597
    09-24-2014 08:33 AM Go to last post
  6. Patch Remove

    Dear All, Does anyone know if there is a tool to remove a Fiery patch? Thank you for the answer. :)

    Started by gianlucas‎, 09-24-2014 07:41 AM
    • Replies: 1
    • Views: 5,158
    09-24-2014 07:51 AM Go to last post
  7. Question E100 and E200 differences

    What is the difference between the E100 and the E200 Fiery controllers running on a Xerox WC7855?

    Started by GaryS‎, 09-19-2014 08:04 AM
    • Replies: 1
    • Views: 4,928
    09-23-2014 12:21 AM Go to last post
  8. ImagePass M2 won't go to Idle

    I did set up on a Canon M2 I'm connecting to a Canon 105, I'm guessing I did setup badly or wrong because know M2 boots but it says Connecting ImageRunner then Connection Established and that's it. Before I ran setup it was going to Idle. Anyone experience this before or know if there's a...

    Started by karen_smith‎, 09-22-2014 07:39 AM
    canon ir105, connection, established, imagepass m2
    • Replies: 0
    • Views: 3,667
    09-22-2014 07:39 AM Go to last post
  9. Spot Color on Fiery not available

    We have a Fiery on our Xerox WC7700 running Sys 8 Rel 2 - V1.0 and we don't have the spot colors tab! There are links to Spot Colors on the bar at the bottom of the screen but it takes you to profiles. Is this an option for this Fiery or is there a way we can enable or load it as I would...

    Started by DALTAR Print‎, 09-18-2014 10:36 AM
    • Replies: 2
    • Views: 3,627
    09-19-2014 06:42 AM Go to last post
  10. Email problem with Xerox 7835 direct connect to Fiery Controller

    having an intermittent yet ongoing problem with sending email from a Xerox 7835 direct connected (crossover cable) to a Fiery print controller (version 1.1). The printer will intermittently fail to send email and print an error page (see attachments). Once email stops working, the only way to...

    Started by jryanncxi‎, 09-18-2014 08:24 AM
    • Replies: 3
    • Views: 4,809
    09-19-2014 05:51 AM Go to last post
  11. Webtools Downloads Tab (how to update those drivers)

    Hello, I have a customer that has asked how to update the drivers that are provided in the downloads tab of web tools. I have scoured the administrator guide, and operators manual as well as the web at large but cannot find any information on how to do this. The customer has upgraded...

    Started by mhanesricoh‎, 09-17-2014 05:52 AM
    • Replies: 1
    • Views: 2,270
    09-18-2014 10:42 AM Go to last post
  12. Replace Cleaning Cartridge message.

    Using CWS 5 with our MFP the user screen is showing message "Replace Cleaning Cartridge" this message is only on the CWS screen there is no error message or supplies request from the MFP. Can anyone advise please.

    Started by SEL.FI‎, 08-21-2014 10:25 AM
    • Replies: 3
    • Views: 6,604
    09-18-2014 08:58 AM Go to last post
  13. Problem of ID and profiles with a fiery imagePASS A2 mac 10.6.8

    hello, I'm on mac 10.6.8 with a fiery imagePASS A2 and my problem is that when I create profiles to encapsulate the number of service and different parameters that it registers fine but occasionally it disappears. I tried to install my driver hello and also IP and same problem. Is someone is...

    Started by Millon Franck‎, 09-18-2014 05:13 AM
    • Replies: 0
    • Views: 5,621
    09-18-2014 05:13 AM Go to last post
  14. Can you clone an IC-413?

    As I understand from the documentation the clone tool for embedded only works with Linux based controllers. However the IC-413 for KM C6000/C7000 is Windows based. I'm wondering if there is a utility which can be used to clone these controllers, both v1 with XP and after the v1.1 update to Win7.

    Started by kmbs-dcd‎, 03-28-2014 08:02 AM
    • Replies: 5
    • Views: 6,079
    09-16-2014 05:55 PM Go to last post
  15. Retrieving PDF files from the rip - to the PC

    We have had a file server crash - deleting some of our artwork. But the files were also stored on our rip ( 700i Integrated rip ) Is there a way of retrieving the PDF files from the rip back to our PC ? Can this be done - as our only existing copy is on the rip.

    Started by More Ink More Impression‎, 09-11-2014 12:04 AM
    • Replies: 4
    • Views: 3,873
    09-16-2014 06:31 AM Go to last post
  16. web interface of printer not accessable

    Hi, we are not able to enter the web interface (RUI) of the printer (imagePRESS) by an A3300 Fiery. It is basically the ip address:8080. Additional I get a warning when entering the fiery web tools. The message shows a certificate issue. Means this site is not TRUSTED. I have a feeling this...

    Started by Thorsten Kuhla‎, 09-16-2014 04:34 AM
    • Replies: 0
    • Views: 3,747
    09-16-2014 04:34 AM Go to last post
  17. E-22C - Controller Setup - Printing Environment - Transactional

    We are trying to modify the settings for the printing environment in the Fiery. The Fiery shows FS100 Software in its current configuration We are trying to find the setting “Transactional” but this does not appear as an option on this Fiery configuration Does anyone know if the FS100Pro...

    Started by Dave T‎, 09-11-2014 01:16 AM
    • Replies: 2
    • Views: 3,490
    09-14-2014 08:59 AM Go to last post
  18. Postflight reports showing wrong output profile?

    Hi! Maybe it's just a cosmetic issue but I've found out that the postflight report doesn't honor "media based output profiles". It always shows the name of the generic profile for that particular "major paper type" (coated, color specific, ...). I'm currently see this behavior on an IC306...

    Started by oxident‎, 09-14-2014 03:16 AM
    • Replies: 0
    • Views: 2,262
    09-14-2014 03:16 AM Go to last post
  19. Booklet Wizard & Pgs Print Head to Toe

    External Fiery FS100 connected to Xerox C75: used the booklet wizard in properties to format several pdf pages into a booklet to print on 11x17 paper. No covers...simple, basic with fold and saddle stitch. The pages were printed head to toe with blanks pages in between. What did I miss? ...

    Started by Corinne.Fay16‎, 09-11-2014 08:16 AM
    • Replies: 1
    • Views: 3,959
    09-11-2014 01:33 PM Go to last post
  20. Need IC-401 64 bit postscript drivers for Windows 7

    Please I need the IC-401 postscript drivers for Windows 7 64bit efi- IC-401. It is for a Konica Minolta C350. I have read through the relevant post which points users to the ftp site. The folder is there, but not the files. Would you repost so that I can download? Found the original link at:...

    Started by Delwyn‎, 09-10-2014 04:59 AM
    • Replies: 1
    • Views: 2,743
    09-10-2014 06:55 AM Go to last post

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