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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 512
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 32,188
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,707
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,861
    02-13-2017 03:47 AM Go to last post
  1. Can you clone an IC-413?

    As I understand from the documentation the clone tool for embedded only works with Linux based controllers. However the IC-413 for KM C6000/C7000 is Windows based. I'm wondering if there is a utility which can be used to clone these controllers, both v1 with XP and after the v1.1 update to Win7.

    Started by kmbs-dcd‎, 03-28-2014 08:02 AM
    • Replies: 5
    • Views: 5,980
    09-16-2014 05:55 PM Go to last post
  2. Retrieving PDF files from the rip - to the PC

    We have had a file server crash - deleting some of our artwork. But the files were also stored on our rip ( 700i Integrated rip ) Is there a way of retrieving the PDF files from the rip back to our PC ? Can this be done - as our only existing copy is on the rip.

    Started by More Ink More Impression‎, 09-11-2014 12:04 AM
    • Replies: 4
    • Views: 3,824
    09-16-2014 06:31 AM Go to last post
  3. web interface of printer not accessable

    Hi, we are not able to enter the web interface (RUI) of the printer (imagePRESS) by an A3300 Fiery. It is basically the ip address:8080. Additional I get a warning when entering the fiery web tools. The message shows a certificate issue. Means this site is not TRUSTED. I have a feeling this...

    Started by Thorsten Kuhla‎, 09-16-2014 04:34 AM
    • Replies: 0
    • Views: 3,676
    09-16-2014 04:34 AM Go to last post
  4. E-22C - Controller Setup - Printing Environment - Transactional

    We are trying to modify the settings for the printing environment in the Fiery. The Fiery shows FS100 Software in its current configuration We are trying to find the setting “Transactional” but this does not appear as an option on this Fiery configuration Does anyone know if the FS100Pro...

    Started by Dave T‎, 09-11-2014 01:16 AM
    • Replies: 2
    • Views: 3,432
    09-14-2014 08:59 AM Go to last post
  5. Postflight reports showing wrong output profile?

    Hi! Maybe it's just a cosmetic issue but I've found out that the postflight report doesn't honor "media based output profiles". It always shows the name of the generic profile for that particular "major paper type" (coated, color specific, ...). I'm currently see this behavior on an IC306...

    Started by oxident‎, 09-14-2014 03:16 AM
    • Replies: 0
    • Views: 2,214
    09-14-2014 03:16 AM Go to last post
  6. Booklet Wizard & Pgs Print Head to Toe

    External Fiery FS100 connected to Xerox C75: used the booklet wizard in properties to format several pdf pages into a booklet to print on 11x17 paper. No covers...simple, basic with fold and saddle stitch. The pages were printed head to toe with blanks pages in between. What did I miss? ...

    Started by Corinne.Fay16‎, 09-11-2014 08:16 AM
    • Replies: 1
    • Views: 3,858
    09-11-2014 01:33 PM Go to last post
  7. Need IC-401 64 bit postscript drivers for Windows 7

    Please I need the IC-401 postscript drivers for Windows 7 64bit efi- IC-401. It is for a Konica Minolta C350. I have read through the relevant post which points users to the ftp site. The folder is there, but not the files. Would you repost so that I can download? Found the original link at:...

    Started by Delwyn‎, 09-10-2014 04:59 AM
    • Replies: 1
    • Views: 2,691
    09-10-2014 06:55 AM Go to last post
  8. Only .pdf files print in color

    Can someone please give me some pointers what could be going wrong here? We have a Fiery with a Ricoh C5100 and find that users print jobs that are MS Office documents and images, e.g. .jpg or .gif files always print in black and white only. When the same users print .pdf files, they do print in...

    Started by Mathias‎, 09-05-2014 12:30 PM
    • Replies: 0
    • Views: 3,444
    09-05-2014 12:30 PM Go to last post
  9. xerox 7835 hangs with fiery attached

    I have a Xerox 7835 with software with a fiery network controller. The printer does an ondemand overwrite monthly when it finishes it is supposed to reboot, but it just hangs till it gets reset manually. If the fiery is not attached the overwrite completes and the machine resets...

    Started by garmerc‎, 09-05-2014 08:13 AM
    • Replies: 1
    • Views: 3,533
    09-05-2014 10:07 AM Go to last post
  10. What do I select to get correct Fiery E100 printer driver?

    We are connecting to an ineo+ 454e printer and need to download the correct Fiery E100 driver. As the drivers are organised by printer and this printer does not appear on the list how do I know which partner/printer/fiery model and version to select in order to get the Fiery E100 60-55C-KM PS1.2eu...

    Started by Malco‎, 09-05-2014 07:59 AM
    drivers, printer, printer driver
    • Replies: 0
    • Views: 5,647
    09-05-2014 07:59 AM Go to last post
  11. Unhappy Can't load advanced color properties CWS 5 + Toshiba 5560C

    Hello everyone, We have a new Fiery controller and new Toshiba 5560C machine. I am using CWS on a Windows 7 PC. However, when printing from different softwares (Acrobat, Word...) I have no way to access the "professional CMYK color settings". The panel loads but when I press the...

    Started by Guillaume‎, 09-04-2014 04:51 AM
    • Replies: 0
    • Views: 4,020
    09-04-2014 04:51 AM Go to last post
  12. EOL Windows XP - is there an upgrade path for an EX260?

    Now that Windows XP has reached End of Life, are there any options available for Fiery EX260 owners to upgrade to newer versions of Windows? Are there newer Fieries that can work with the older Xerox DocuColor printers such as the DC242/252 range?

    Started by steveclv‎, 08-22-2014 01:45 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 11,731
    09-02-2014 09:42 PM Go to last post
  13. Ricoh Pro C651EX System Update Error.

    Hi, I was on site yesterday and the customer has been updating using auto updates when he received this error message: He is running CWS 5.6. What do we do so we can continue in updating the machine? Regards.

    Started by stonemask‎, 09-02-2014 02:55 AM
    • Replies: 0
    • Views: 4,983
    09-02-2014 02:55 AM Go to last post
  14. Postscript pass through in driver?

    Greetings, Apparently Adobe changed their printing model and many things that worked before now don't. Users refer me to how they did booklets using the print dialog of InDesign and Acrobat and how its not working anymore. I think most admins will have heard this tale. Thanks to EFI options are...

    Started by DragonLeaves‎, 08-30-2014 10:55 AM
    passthrough, postscript, print driver
    • Replies: 5
    • Views: 24,856
    09-01-2014 04:19 PM Go to last post
  15. Webtools - Launch Configure problem

    When I click the Launch Configure button a window pops up with the message “Error. Click for details.” Click that and another window pops up entitled Security Exception ... with “Found unsigned entry in resource: ....” Click Details and a window entitled Java Console appears with a list that...

    Started by CamofCT‎, 04-17-2014 12:27 PM
    • Replies: 3
    • Views: 20,446
    08-30-2014 02:15 AM Go to last post
  16. Fiery and cups: cannot find suitable PPD

    Hello, I have a RICOH MPC 4501 which came with a Fiery Controller (Fiery 972f) and want to print with this Device via a CUPS Server (not a Mac) but i did not find a PPD for this purpose. How can I get my fiery to work with a linux CUPS Server? Thanks in advance for all your help ...

    Started by ragu01‎, 08-27-2014 04:52 AM
    cups, linux
    • Replies: 2
    • Views: 4,698
    08-29-2014 06:27 AM Go to last post
  17. Today I get a "user admin unknown" message when restarting? Nothing has changed. ????

    Everything was fine yesterday, no one was on machine overnight. This morning we go to restart and the message pops up.... user admin unknown. Any idea what has happened? Removed tickets and restarted as suggested elsewhere on here... did not fix.

    Started by speekn‎, 08-28-2014 06:56 AM
    • Replies: 0
    • Views: 2,578
    08-28-2014 06:56 AM Go to last post
  18. Job issue - Command Workstation says "Booklet maker not installed"...(But it is)

    Have a user printing to a Kyocera 5550, it has a Fiery pass through (printing system 11). User is trying to send a 8 page booklet with folding and saddle stitching. She drops the job into Command Workstation and when she goes to the finishing tab it tells her that the folder and booklet maker...

    Started by AxisBC‎, 08-26-2014 01:28 PM
    booklet maker, fiery print system 11, finishing
    • Replies: 1
    • Views: 4,356
    08-27-2014 10:02 AM Go to last post
  19. Booklet printing letter page on tabloid paper - numbering is weird

    Trying to assemble the right Fiery settings to send an 8-page PDF and end up with two sheets duplexed on short edge to the output tray on a Ricoh C5100 that gives the job to a Plockmatic for stapling, covering, squaring and trimming. I am sending 1,2,3,4,5,6,7,8 and getting a stapled, trimmed,...

    Started by bradfordyoung‎, 08-26-2014 08:34 AM
    • Replies: 2
    • Views: 2,918
    08-27-2014 09:58 AM Go to last post
  20. Printing Different Page Size and Orientations

    We have a Xeroxx1000 as well as a C75 we use Fiery Command Workstation as well as a series of hot foldlers to submit jobs to these machines. I'm having trouble getting it to print a document that has multiple pages sizes and orientations. As an example, I have a document with 50 pages. Of...

    Started by xerox1000‎, 08-27-2014 07:24 AM
    • Replies: 0
    • Views: 2,159
    08-27-2014 07:24 AM Go to last post

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