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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 37
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,607
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,009
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 42,584
    02-13-2017 03:47 AM Go to last post
  1. Job issue - Command Workstation says "Booklet maker not installed"...(But it is)

    Have a user printing to a Kyocera 5550, it has a Fiery pass through (printing system 11). User is trying to send a 8 page booklet with folding and saddle stitching. She drops the job into Command Workstation and when she goes to the finishing tab it tells her that the folder and booklet maker...

    Started by AxisBC‎, 08-26-2014 01:28 PM
    booklet maker, fiery print system 11, finishing
    • Replies: 1
    • Views: 4,311
    08-27-2014 10:02 AM Go to last post
  2. Booklet printing letter page on tabloid paper - numbering is weird

    Trying to assemble the right Fiery settings to send an 8-page PDF and end up with two sheets duplexed on short edge to the output tray on a Ricoh C5100 that gives the job to a Plockmatic for stapling, covering, squaring and trimming. I am sending 1,2,3,4,5,6,7,8 and getting a stapled, trimmed,...

    Started by bradfordyoung‎, 08-26-2014 08:34 AM
    • Replies: 2
    • Views: 2,868
    08-27-2014 09:58 AM Go to last post
  3. Printing Different Page Size and Orientations

    We have a Xeroxx1000 as well as a C75 we use Fiery Command Workstation as well as a series of hot foldlers to submit jobs to these machines. I'm having trouble getting it to print a document that has multiple pages sizes and orientations. As an example, I have a document with 50 pages. Of...

    Started by xerox1000‎, 08-27-2014 07:24 AM
    • Replies: 0
    • Views: 2,123
    08-27-2014 07:24 AM Go to last post
  4. Indesign 2014 and Fiery problems

    First Indesign 2014 crashed every time I tried to print from Indesign and going through to the "full properties" of command work station. I spoke with Adobe and Xerox and it sounds like the problem resides with Fiery. FIX THIS PLEASE. Secondly, when I open up the "full properties window" now...

    Started by kfriebel‎, 07-18-2014 02:40 PM
    command work station, indesign 2014
    • Replies: 6
    • Views: 14,363
    08-25-2014 02:24 PM Go to last post
  5. EX560 Xerox 550 Booklet outputs some pages image cut off

    Printing a 12 page saddle booklet on 11 x 17.2 HV1 stock. Page size is 8.6 x 11. I have run the exact job before. The pages are mostly large EPS files, printing originally from Quark 9, where the pages come out with the image about 3/4 missing on about 4 of the last pages in the book. The part...

    Started by Delta_Printing‎, 08-23-2014 05:19 AM
    • Replies: 0
    • Views: 2,800
    08-23-2014 05:19 AM Go to last post
  6. No option for APPE preferred printing on IC-413/ KM Bizhub Press C6000

    Hi, As the topic title describes, I'd like to print with APPE trough CWS, but there is no option for that. On our other Fiery (attached to a C70hc, and is a IC-306 if I recall correctly, runs System 9r2) it works like a charm. Is it a hardware limitation, or I have missed something? ...

    Started by borgwarrior‎, 08-22-2014 01:09 AM
    • Replies: 2
    • Views: 3,329
    08-22-2014 10:16 AM Go to last post
  7. rotating images in command work station 5.5

    Im having trouble finding an easy way to rotate images in command workstation 5.5. Can any one point me in the right direction.

    Started by Gordon-DPR‎, 08-20-2014 12:03 PM
    • Replies: 1
    • Views: 3,285
    08-20-2014 12:06 PM Go to last post
  8. KM IC-415: Can I do Properties > Media > Mixed Media > Insert Tabs ...

    ...or must I use Compose / JobMaster to add tabs to a job? Thanks, Steve W.

    Started by Steve0‎, 08-20-2014 11:07 AM
    • Replies: 2
    • Views: 3,505
    08-20-2014 11:48 AM Go to last post
  9. VM Ware/Thin Client Roaming Profile Driver Profiles

    Having some issues with the fiery driver for a Kyocera with a fiery. Basically this is for one of my customers and they have recently swithched to virtual desktops with thin clients and roaming profiles. We are useing the latest driver for the fiery system 12 and the setting will no hold when...

    Started by mdevine‎, 08-19-2014 06:40 AM
    • Replies: 0
    • Views: 3,056
    08-19-2014 06:40 AM Go to last post
  10. Compatible driver for Konica 8031 for Windows 7 or 8?

    We have upgraded our computers from XP to Windows 7 and Windows 8. We have a Konica 8031 with the Fiery x3e 8020-8031. I haven't seen an update to that driver specifically. - Is there a compatible driver? - Is there a work-around?

    Started by ferg99‎, 04-07-2014 02:28 PM
    konica, windows 7, windows 8
    • Replies: 2
    • Views: 10,951
    08-18-2014 10:26 PM Go to last post
  11. Adobe Creative Cloud and Fiery compatibility feedback

    Hi there can anyone give me any feedback on if they've had any issues with the latest version of the Creative Cloud from Adobe (Indesign etc) printing to a Fiery using XP as it's OS. It's joined on to a Fuji Xerox DCP700.

    Started by jimzenglish‎, 08-17-2014 08:01 PM
    • Replies: 1
    • Views: 4,877
    08-18-2014 06:43 AM Go to last post
  12. URGENT Y-soft safeq 5 can't conect Fiery IC-306/IC-415 Bizhub press C7000

    Dear sir, I try to connect key counter of Y-soft safeq 5 to C7000 but when I enable "Insert Key counter" in service mode . Controller have some error "Opreation error" . How can i solve this problem. Thank you Regards, Pratchya

    Started by knoto‎, 08-17-2014 10:06 PM
    • Replies: 0
    • Views: 3,908
    08-17-2014 10:06 PM Go to last post
  13. Lightbulb Exporting Hot Folders

    Greetings, If I all my backup folders are at c:\here and c:\there, at the root, and I make a backup... can I restore a new install on a different computer that backup, presuming I create the same folders there? ps: I can rename the .fbf to .zip and get the .cfg (xml) where is that file on...

    Started by DragonLeaves‎, 08-14-2014 06:39 PM
    goodies, hot folders, hotfolder, under the hood
    • Replies: 2
    • Views: 6,346
    08-15-2014 04:26 PM Go to last post
  14. Apache issues

    Hi all, We have two Xerox 560 printers. One had some problems recently and was reinstalled from scratch by Xerox technician. Everything worked fine for a while, but after a while there was a problem with two buttons on a touchscreen. It should look like this: But instead Fiery and PrintMe...

    Started by suchyy‎, 08-14-2014 06:31 AM
    • Replies: 3
    • Views: 2,360
    08-15-2014 02:08 AM Go to last post
  15. Spot Colors Question

    I am brand new to Fiery and not an artist, although expected to act like one :) Are you supposed to select a particular spot color in the Resources/Spot Colors tab of CWS 5 for the document you are printing or does Fiery automatically know what color you need to use? I am having difficulty matching...

    Started by scaulley‎, 08-12-2014 11:33 AM
    • Replies: 2
    • Views: 2,846
    08-14-2014 11:47 AM Go to last post
  16. Help us understand how you use Fiery Hot Folders

    Hi there, Your feedback has been instrumental in developing and improving our Fiery Utilities. This time I would like to invite you to help us better understand how you use Fiery Hot Folders. Please take a minute to answer this survey. It's short and your feedback is greatly appreciated. Feel...

    Started by Hans_S‎, 08-13-2014 12:06 PM
    • Replies: 0
    • Views: 8,880
    08-13-2014 12:06 PM Go to last post
  17. Top of Tab Text Cut Off?

    I am trying to use Fiery Command WorkStation 5.3.0.57 to add tabs to a held job through the "Mixed Media" interface. Everything seems to be working well, the tabs are inserted and the text is properly aligned and styled. The problem I encounter is that when tabs are on two lines, the top of the...

    Started by William_C‎, 05-10-2013 05:19 AM
    • Replies: 1
    • Views: 3,682
    08-12-2014 09:50 AM Go to last post
  18. Question Backing up Xerox integrated Fiery servers

    Had a scare this morning. Fiery was running but the 560 was acting like it wasn't there. I understand from the person who shut down last night, the Fiery did not shut down when the 560 was turned off from the front panel switch. After various combinations of shutting down the Fiery, I got it...

    Started by PNSTLInc‎, 08-09-2014 03:53 PM
    backup / restore
    • Replies: 3
    • Views: 6,278
    08-12-2014 07:57 AM Go to last post
  19. Impose issues

    I recently have been having output issues while using the imposition function. I can not print color after a file has been imposed. I can print the same file direct without issue. This has just in the last week become a problem. I updated Command workstation hoping that would help but it made now...

    Started by mastershandprint‎, 08-11-2014 09:51 AM
    • Replies: 0
    • Views: 2,242
    08-11-2014 09:51 AM Go to last post
  20. Does anyone use VDP? Guidance needed

    I am using CWS 5.6 on a DC242 with a Fiery EX260 and I have my first VDP job to do. If anyone does this can they give me some pointers please? I have edited the PDF file and added a form with a single text field called NAME In the job properties for the job I have selected VDP and at that...

    Started by steveclv‎, 08-01-2014 07:56 AM
    • Replies: 6
    • Views: 4,001
    08-08-2014 05:04 AM Go to last post

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