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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 18,825
    06-13-2017 05:47 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 19,540
    02-13-2017 03:47 AM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    • Replies: 9
    • Views: 38,076
    08-13-2015 03:33 PM Go to last post
  4. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 7
    • Views: 18,880
    04-24-2015 05:59 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 16,710
    03-06-2015 01:11 PM Go to last post
  1. How to troubleshoot RIP errors?

    Hi! I've encountered a few PDF files which were made out of InDesign and causes a "PDF to PS conversion" error on my IC306v3. Some of the files work if I switch to APPE but some won't rip with either engine (so the only possibility is to print them out of Acrobat). Is there any possibility to...

    Started by oxident‎, 04-09-2014 11:20 PM
    • Replies: 4
    • Views: 3,681
    04-10-2014 12:40 PM Go to last post
  2. Docucolor 242 Bustled Fiery X3eTY troubleshooting

    Hello all, Any bit of information or help is greatly appreciated! I have inherited a (previously working) Docucolor 242 w/ Bustled Fiery X3eTY controller (self contained unit hanging off back of copier) Part No 45057733 / ERB087880 When I first set up the printer I had network scanning...

    Started by aaronlee‎, 04-10-2014 09:50 AM
    • Replies: 0
    • Views: 3,059
    04-10-2014 09:50 AM Go to last post
  3. E-22B slow PDF printing

    Hi- A customer emailed me regarding slow PDF printing on their new MP C6502 (normal op panel-E 22B Fiery). I arrived yesterday afternoon and observed his tests. A 22 page color PDF (~20 MB?) came to the Fiery within 15 seconds of submission, but took 7 minutes for the Fiery to process. Once...

    Started by mremore‎, 04-10-2014 06:49 AM
    • Replies: 0
    • Views: 2,983
    04-10-2014 06:49 AM Go to last post
  4. Unhappy Exp250 - help!

    Hello Cany anyone help with this! I just install the CD's but i can't make the updates from the utilitie Help me please

    Started by coresdeleicao‎, 10-25-2013 07:37 AM
    • Replies: 6
    • Views: 4,506
    04-09-2014 06:50 AM Go to last post
  5. Ghost or random last job printing

    My brand new machine is stuck printing a job over and over. I have deleted everything from the que multiple times and the job reappears and starts printing on its own. I have restarted the machine with the power button as well as unplugging it completely. The file reappears 10-30 minutes after...

    Started by ASmith‎, 04-04-2014 01:38 PM
    random printing
    • Replies: 2
    • Views: 2,100
    04-08-2014 06:55 AM Go to last post
  6. Error: DLC error flag set, abort page

    We're getting the following error with some documents (although it's telling the user the page is printed): In this case it was the last page of a Pages document. Any ideas what the problem is?

    Started by Shevek‎, 04-08-2014 04:11 AM
    e-5200, iwork pages, mp c4501, os x 10.9.2
    • Replies: 0
    • Views: 3,473
    04-08-2014 04:11 AM Go to last post
  7. Recover lost password

    Hi: I seem to have entered incorrectly in my notes the administrator password. Is there any way to recover the admin password or enter a new one? Rufus Clonedm

    Started by clonedm‎, 03-25-2014 03:30 PM
    • Replies: 6
    • Views: 4,884
    04-04-2014 05:45 AM Go to last post
  8. How to install Command workstation 5.5. on Fiery server?

    I have 2 external Fiery Servers print system 11 and 12 for Kyocera printers. Both are above system software 9. I would like to use Fiery GO. How to I RDP into the Fiery to get CWS5.5 installed or updated?

    Started by tony@Kyocera‎, 04-02-2014 06:49 AM
    cws 5.5, fiery go
    • Replies: 1
    • Views: 3,189
    04-02-2014 07:15 AM Go to last post
  9. Cool What is the OS under the Konica IC-412 and IC-414?

    If the underlieing OS is XP can they be upgraded to Win 7?

    Started by jdiamond‎, 04-01-2014 12:12 PM
    • Replies: 1
    • Views: 1,334
    04-01-2014 12:55 PM Go to last post
  10. RE: Latest version of Fiery Color Profiler Suite for ES-1000

    What is the latest version of Fiery Color Profiler Suite that will work with the ES-1000? is it v4.5.1.08? Is the ES-100 all that is needed to operate the software as a dongle or does the software require a software key or how does that work? Any help on this topic would be greatly appreciated -...

    Started by JasonB‎, 03-31-2014 10:53 PM
    • Replies: 0
    • Views: 1,790
    03-31-2014 10:53 PM Go to last post
  11. RE: Generic Fiery S500 Controller for the Xerox DC5000

    Hi, we received a generic looking white S500-01 45050142 T00029841 model Fiery controller with no Xerox badges that has 4 interface video board ports in the back (which is relatively unique to Xerox presses) and I'm being told this unit is for a DC5000. Without hooking it up, was there even an S500...

    Started by JasonB‎, 03-31-2014 10:49 PM
    • Replies: 0
    • Views: 1,568
    03-31-2014 10:49 PM Go to last post
  12. Print and Delete/Direct queue problem

    Fiery stand alone server connected to Xerox 700 printer, EX700 v1.5, System 8 R2 CWS Problem: When jobs are imported or printed to the Direct queue 12 prints are made, where only one should, select 2 as quantity, you still get 12. I'd be happy just creating a new virtual printer...

    Started by RobH_WNY‎, 03-31-2014 02:50 PM
    direct queue, print and delete, system 8
    • Replies: 1
    • Views: 2,505
    03-31-2014 04:23 PM Go to last post
  13. allignment adjustment

    when using alignment adjustment on c75 error is shown on fiery screen when retrieving info

    Started by dtprinting‎, 03-31-2014 08:10 AM
    • Replies: 1
    • Views: 2,753
    03-31-2014 01:40 PM Go to last post
  14. MacOS forced B&W printing

    Hello all. We have a xerox 700i with external fiery RIP. Users print to the Hold queue on the fiery and come to the fiery station to release prints. We want to give users a way to print grayscale without having to change options in the print dialogs or at the RIP. To do this, we modified...

    Started by aaronrobinson‎, 03-17-2014 01:17 PM
    • Replies: 4
    • Views: 3,784
    03-28-2014 01:09 AM Go to last post
  15. Tray Issue

    I'm a new user to Command WorkStation 5 so be patient with me. I'm trying to print an Adobe PDF document to my printer. I keep getting the same error of incorrect paper size. We've got 6 different trays of paper two of which are the 8.5 x 11 I need my document to print on. The printer is telling me...

    Started by jaynieB‎, 08-20-2013 12:30 PM
    • Replies: 3
    • Views: 2,302
    03-27-2014 05:32 PM Go to last post
  16. MicoPress / PowerPress for Ricoh 8110S

    I'm trying to figure out if either product has been release for the Ricoh 8110S. My vendor is telling it's not available and EFI says different. Thanks

    Started by tbfromnc‎, 03-27-2014 01:18 PM
    • Replies: 0
    • Views: 1,592
    03-27-2014 01:18 PM Go to last post
  17. IC 413 error 91

    I have ab KM IC 413, and after loading the system software 1.0 from USB I press the green shutoff and remove the USB and put Dipsw 1 back down. It then goes through the normal boot up shows 03 for a while and then shows a 91 in the boot window and shuts down after 30 seconds. During the time it...

    Started by DFWTP‎, 03-26-2014 09:37 AM
    • Replies: 2
    • Views: 2,698
    03-26-2014 10:16 AM Go to last post
  18. Post 3.5x2 document size changes to 8.5x11 when reaching CWS

    We have an old workhorse G4 Mac 9.2.2 that will send 3.5" x 2" documents (native .ai .psd .indd .pgm or .pdf etc.) to the CWS5 (PC Windows 7) which retains the 3.5" x 2" size and allows easy subsequent imposition to 24 up on 12" x 18" sheets for the Xerox 700 DCP. Can't repeat this process with...

    Started by sgcates‎, 03-26-2014 10:02 AM
    custom page sizes, imposition
    • Replies: 0
    • Views: 2,599
    03-26-2014 10:02 AM Go to last post
  19. Print and Hold

    Sometimes just want my job printed and back in the held queue....whether I start spooled (light yellow icon) or ripped (dard yellow icon)... print and hold not available for ripped jobs like it is for spooled...always have to remove raster to access...just my preference maybe to keep jobs in held...

    Started by vkellie‎, 03-21-2014 03:59 PM
    • Replies: 2
    • Views: 3,380
    03-26-2014 07:08 AM Go to last post
  20. Exclamation Fiery not detecting stocks from igen 4

    Hi, I am running fiery on an iGen4 digital press and up until yesterday it would automatically detect a stock chenge in the feeder tray. It has now stopped doing this. Is there a simple explaination to this?? i Have restarted both CPUs but am struggling to think of anything else. Any feedback...

    Started by Ijon87‎, 03-26-2014 07:05 AM
    issue, stock
    • Replies: 0
    • Views: 2,185
    03-26-2014 07:05 AM Go to last post

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