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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 21,725
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 46,885
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 23,580
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 25,195
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 19,620
    03-06-2015 01:11 PM Go to last post
  1. Ricoh E-8100 Patches?

    Hello, I am currently working with a Fiery E-8100 version 8 R2. I need to know if there are any system patches available and where to get them manually. The customer site does not allow for the automatic update to occur. TIA

    Started by Matt43‎, 05-13-2014 06:02 AM
    • Replies: 0
    • Views: 2,639
    05-13-2014 06:02 AM Go to last post
  2. No Printers showing from initial startup

    I have just installed Fiery Command WorkStation 5 and upon openingthe application for the first time the application runs through a procedure of ‘Searchingfor server’. But nothing gets displayed as being picked up by the scan, Iknow there are network printers on the environment but confused as...

    Started by fireyuser‎, 05-12-2014 07:30 AM
    • Replies: 2
    • Views: 2,127
    05-12-2014 07:53 AM Go to last post
  3. HyperRip: Available for IC-3600?

    Hi. Just a quick question: EFI announced the availability of HyperRip (parallel processing of multiple pages within a job) for multi processor Fierys. So does this mean that the KM IC3600 will support this if it runs FS100 Pro software base?

    Started by oxident‎, 05-10-2014 02:35 PM
    • Replies: 2
    • Views: 2,842
    05-12-2014 07:18 AM Go to last post
  4. Fiery SeeQuence Impose not seeing all Templates

    I have created a template (visable in my Documents/Impose/Templates folder). If I drag (a pdf) into CWS I am able to select Impose and use the template. In trying to setup (Fiery) Hot Folders (Console) I am not able to see the template. Also, with the file in CWS if I choose...

    Started by printerdan‎, 05-09-2014 08:39 AM
    • Replies: 1
    • Views: 1,690
    05-09-2014 10:13 AM Go to last post
  5. Freeforms dropping extra pages causing mismatch errors in processing.

    On multiple machines(KM C6500, C6501, C8000) using CWS 4 and CWS 5.5 when I send jobs with 2+ pages in the freeform (after confirming that it shows the freeform with both pages) when it gets to command workstation it gets kicked out with a variable/master error, opening the properties it shows the...

    Started by ScottScandical‎, 05-09-2014 08:40 AM
    • Replies: 0
    • Views: 2,111
    05-09-2014 08:40 AM Go to last post
  6. IC-413 Error after fitting new motherboard

    I have an IC-413 with a suspected failed motherboard. I have fitted a new board and followed the pairing procedure. While trying to write the Feature Activation CD to the board I get an error. Firstly the Fiery's numerical display shows '00' indicating the beginning of installation. Very...

    Started by Tech484‎, 05-07-2014 02:04 PM
    • Replies: 0
    • Views: 3,080
    05-07-2014 02:04 PM Go to last post
  7. Question EX1000 Solaris Print Drivers

    How do you create an EX1000 printer in Solaris 10? Is there a specific ColorPress Fiery print driver that is used for Solaris?

    Started by duane.dezeeuw@xerox.com‎, 05-07-2014 09:35 AM
    • Replies: 0
    • Views: 2,454
    05-07-2014 09:35 AM Go to last post
  8. Imposing 2 PDFs

    Hello everyone. I'm a new member and just getting started with this software. I am trying to combine 2 files. The back side has control numbers and the front will just be an image. I did a Data Merge with InDesign and created my PDF's. I now have my 1000 page back side PDf and a front side 1...

    Started by ASmith‎, 04-04-2014 01:31 PM
    • Replies: 4
    • Views: 4,879
    05-05-2014 12:16 PM Go to last post
  9. Exclamation [OSX 10.9.0] Command Work Station Crash Report V5.5.0.35

    The crash happens when i right click and select anything within the drop down menu. This just started happening today and hasn't happened previously. I did not update recently either. Ive been using this version for two weeks now with no issues. I have also supplied a pastebin link for quick...

    Started by mi109‎, 05-05-2014 09:20 AM
    • Replies: 0
    • Views: 3,347
    05-05-2014 09:20 AM Go to last post
  10. Driver Preferences/Properties load slow within RDP session

    Ok so here is the issue I am having. I have a customer, who has a xerox wc 7556 with a bustled fiery as well as a xerox wc 5330 without a fiery. The customer's print server is hosted in the cloud. When the customer opens a word document and selects the printer properties from their local pc...

    Started by kirk.wills‎, 05-01-2014 09:24 AM
    • Replies: 4
    • Views: 5,867
    05-02-2014 11:22 AM Go to last post
  11. Learn from Our Experts at the 2014 World of Fiery Webinar Series

    Join our subject-matter experts to learn how to improve your operational productivity, and discover ways to win customers with higher-quality products and new services. Offered throughout the year, these free Webinars feature specific how-to tips and actionable ideas in areas important to your...

    Started by Yael_C‎, 05-01-2014 02:29 PM
    • Replies: 0
    • Views: 2,546
    05-01-2014 02:29 PM Go to last post
  12. IC306: Part # for video cable and LCD interface

    Hi! I'm looking for the part numbers of the IC306 video interface cable (the one that gets the Fiery connected to the printer) and the LCD front panel. Unfortunately, we broke the LCD and one side of the interface cable while moving the controller to a different site :-( Thanks for any...

    Started by oxident‎, 04-30-2014 11:38 AM
    • Replies: 2
    • Views: 2,907
    04-30-2014 11:47 PM Go to last post
  13. Command Workstation compatibility Q

    I work for a company running a Vutek QS 3200 Super-Wide Format Printer. The companies print operator is looking for us to obtain Command Workstation 5.5 for our Fiery Server 5.0 (I believe its 5.2 at this point). Is command workstation compatible with the Vutek QS3200 and my current fiery server...

    Started by chris.stimpfel‎, 04-30-2014 01:04 PM
    • Replies: 0
    • Views: 2,598
    04-30-2014 01:04 PM Go to last post
  14. A lot of PS-Errors with bustled Fiery WC7830 FS100 Xerox

    Hi Folks, Today a got a call from a customer that he is very unsatisfied with a Testinstallation in his Office – because he gets very often Postscript Errors and printouts like Error: rangecheck OFFENDING COMMAND: stringwidth STACK: blabla . . . After a short search we found the...

    Started by Ingolf‎, 04-29-2014 09:58 AM
    • Replies: 3
    • Views: 2,772
    04-29-2014 10:55 PM Go to last post
  15. Fiery EX 8002 compatability question...

    Can a Fiery EX 8002 drive a Xerox 8000 or 7000? Or is this model Fiery incompatible?

    Started by JasonB‎, 04-28-2014 12:51 PM
    • Replies: 1
    • Views: 3,071
    04-28-2014 05:20 PM Go to last post
  16. USB Prep Tool V2.0.14.1

    I was curious if anyone has used the USB Prep Tool V2.0.14.1 for the Konica IC 413? I am a service tech, and a couple of us are trying to use it, with no luck. I have dragged the files into it, and can not get it to finish the actions. Any assistance or a manual would be appreciated. Thanks in...

    Started by cabbey61‎, 04-21-2014 04:41 PM
    • Replies: 1
    • Views: 8,728
    04-25-2014 11:46 AM Go to last post
  17. Can anyone confirm this FIT200719 DC550 Xerox integrated Fiery

    Hi Folks, Yesterday I got a call from a customer, which are jobs the day before still printed today terminated with an error (message: Facedown on this Medium is not supported). There was no difference selecting face/up - face/down - the job will always canceled in the Command Workstation. No...

    Started by Ingolf‎, 02-18-2014 11:17 AM
    • Replies: 8
    • Views: 4,216
    04-24-2014 06:12 PM Go to last post
  18. PDF/X Output Intent not supported with QDM jobs

    Suddenly I am seeing a lot of these errors. And there totally random. Sometimes the files will RIP and sometimes the RIP just hangs when processing them. I have run hundreds of Merged jobs and never saw errors like that. The print files are being prepared the same as always. I just can't get a...

    Started by Doyle‎, 04-02-2014 09:09 AM
    • Replies: 4
    • Views: 3,036
    04-24-2014 08:41 AM Go to last post
  19. VDP error_PS undefined error

    I'm new to this whole process. Our company just purchased the RICOH c901+ with hopes of using if the VDP. While going through the Fiery FreeForm Kit tutorials I consistently get a PS undefined error when I try to process the .doc file. I don't have office installed on this computer but I...

    Started by AdamWilson‎, 04-24-2014 08:20 AM
    • Replies: 0
    • Views: 1,897
    04-24-2014 08:20 AM Go to last post
  20. IC-306 v2 - Windows XP Embedded License Key Question

    I had to reload system software on an old IC-306 (version 2) today. I noticed a Windows license key flash by while loading disc 1, but this license key does not match the one printed on the COA pasted to the case. Should I be concerned? (Never had to enter a license key for 2.0 before, so I'm...

    Started by Steve0‎, 04-23-2014 11:14 AM
    • Replies: 0
    • Views: 2,277
    04-23-2014 11:14 AM Go to last post

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