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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 26,233
    01-19-2018 02:26 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 28,672
    10-02-2017 01:17 PM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 69,085
    10-02-2017 07:40 AM Go to last post
  4. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 34,933
    06-13-2017 05:47 AM Go to last post
  5. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 38,537
    02-13-2017 03:47 AM Go to last post
  1. Fiery Software Manager Error

    Win 7 64bit PC, the following error comes up when starting Command Workstation: "Windows cannot find "FSM\Fiery Software Manager.exe'. Make sure you typed the name correctly, and then try again." The user does not have admin rights and the PC is behind a firewall. Now when I log on with...

    Started by RogerTru‎, 07-14-2014 12:12 AM
    • Replies: 1
    • Views: 4,043
    07-14-2014 09:55 AM Go to last post
  2. Question Patchlist for EX1000 2.2

    Hello guy's, I need the webpage for the Fiery Patches for the Xerox EX1000 2.2, please. Thank you!

    Started by Hannes594‎, 07-14-2014 09:31 AM
    • Replies: 1
    • Views: 3,981
    07-14-2014 09:44 AM Go to last post
  3. Booklet Maker 3.0??

    I have an EX260 which I believe is 8R2 but I only have Booklet Maker 2.1 in the Layout tab of Job Properties - but on the EFI site in the demo section for 8R2 it is showing Booklet Maker 3 - is there a patch or upgrade I can install?

    Started by steveclv‎, 07-11-2014 10:38 PM
    • Replies: 0
    • Views: 2,938
    07-11-2014 10:38 PM Go to last post
  4. Question Unable to archive files

    We've reached 2300 in archived files. We are ubable to archive anymore files. Is 2300 the limit for archived files. Its a workstation 5 connected to xerox 5000 digital press.

    Started by MMPTC‎, 07-11-2014 08:47 AM
    gabe at minuteman press
    • Replies: 1
    • Views: 2,000
    07-11-2014 02:12 PM Go to last post
  5. Angry Fiery Driver Related Program Crashes!

    We have BizHub c6000. My pc is running Windows 7 Home Premium x64. For some reason(and this is happening frequently everyday) no matter what program im in IE - Photoshop, Illustrator, Chrome, Publisher ect, ect, When i press print settings the program will either freeze then crash, or crash all...

    Started by mi109‎, 07-26-2013 11:32 AM
    • Replies: 3
    • Views: 7,157
    07-11-2014 09:57 AM Go to last post
  6. Cabling question - an easy one for you! (well...hopefully)

    Print system 11 (passthrough) attached to Kyocera 5550ci. 1) Is the network cable that comes with PS11 a cross-over cable or not? Is there anything special about it, can it be replaced with a regular CAT5/6 or crossover cable? 2) We need to order some cables but can not tell the difference...

    Started by AxisBC‎, 07-10-2014 10:56 AM
    cabling, print system 11
    • Replies: 0
    • Views: 2,617
    07-10-2014 10:56 AM Go to last post
  7. Fiery Command : Image Shift : Align Front and Back images

    Hi, I've never used this function (i use image shift but not the align option) anyone had any experience? does it work? how does it work, doe it look for a barcode or a black line? or is it lining up crops? any info much appreciated.

    Started by TLPS2014‎, 07-07-2014 05:18 PM
    • Replies: 3
    • Views: 13,358
    07-10-2014 01:33 AM Go to last post
  8. EX260 - Boy did I just screw up

    OK, I tried to create a hard drive backup yesterday that wasn't very successful however the server was running fine when I switched it off (I tried using Norton Ghost) When I powered on this morning, I got an error about the User Environment being corrupt and D:/windows/system32/spoolsv.exe was...

    Started by steveclv‎, 07-10-2014 01:16 AM
    • Replies: 1
    • Views: 2,955
    07-10-2014 01:27 AM Go to last post
  9. Resizing properties window

    When I go into the properties window from my print driver in Windows 7, I always have to scroll down to see certain settings because the window is so small. Is there a setting that can be adjusted so that the properties window opens up larger? Or can there be an update to the driver so that we...

    Started by pideas‎, 06-12-2014 11:15 AM
    • Replies: 1
    • Views: 2,486
    07-09-2014 01:58 PM Go to last post
  10. Savin C9155 and Fiery Controller E-5200

    Hello all! I'd first like to thank whom ever is willing to give me any help regarding my issues at hand! ;) As title represents; I have a Savin C9155 copier machine that is equipped with a Fiery Controller E-5200. Right now I am having some difficulties with the fiery controller. When anyone...

    Started by John Hibbard‎, 07-09-2014 08:08 AM
    • Replies: 0
    • Views: 3,614
    07-09-2014 08:08 AM Go to last post
  11. IC413-Mixture of Portrait and Landscape paper sizes oriantation

    I have a IC413 on a Konica C6000. A customer is sending a word job in portrait and landscape directions. The job will RIP ok and preview in Command workstation Ok. If you print the job as single or double sided prints they output correctly and the image has been orientated to suit the paper,...

    Started by Mark Wordsworth‎, 07-09-2014 12:00 AM
    • Replies: 0
    • Views: 2,371
    07-09-2014 12:00 AM Go to last post
  12. Can someone explain IP addressing for a Fiery/DC setup?

    My internal network is 192.168.0.x with a router/gateway of I have configured the Fiery Internet port to be and the Scan port as On the DocuColor I have configured as Administrator, the Network settings as Is this correct? I can't find...

    Started by steveclv‎, 07-01-2014 02:12 AM
    • Replies: 2
    • Views: 2,753
    07-08-2014 08:22 AM Go to last post
  13. Fiery - D125 Job issues

    My customer has a Fiery and D125. He is printing booklets with covers and inserts using the paper catalogue. If the job has a problem/jam and he restarts the job the following happens--after 5 sets of booklets the Fiery starts inserting random pink sheets and as the job progresses more of the pages...

    Started by Psteeper‎, 07-04-2014 06:27 AM
    booklets, d125, Fiery, page substitution, xerox
    • Replies: 1
    • Views: 7,704
    07-07-2014 02:49 PM Go to last post
  14. Solid black prints

    Issue just randomly occured, no service break/fix or power outage has occurred. Fiery pass-through Print system 11 Everything prints as a solid black page, pdf print jobs, internal configuration reports, job log, word print job..everything just gives us a solid black page for every page that...

    Started by AxisBC‎, 07-02-2014 01:05 PM
    Fiery, passthrough, printing system 11
    • Replies: 3
    • Views: 4,873
    07-07-2014 12:15 PM Go to last post
  15. Impose not working

    Just downloaded and updated to 5.5 on XP pro. BUT when I try to use impose, it either says that I don't have permission to change the file (and the windows in impose show nothing) or it says that Distiller is not loaded (when it is.) Bad news for me coming into the calendar season... Wish I hadn't...

    Started by Barb‎, 10-26-2013 01:40 PM
    • Replies: 1
    • Views: 3,350
    07-07-2014 08:37 AM Go to last post
  16. change the language

    i want to change the language of my server imagePRESS T1 to English sorry i have not system DVDs thanks in advance

    Started by egyptian‎, 07-05-2014 06:44 AM
    • Replies: 1
    • Views: 3,293
    07-05-2014 04:09 PM Go to last post
  17. EX260 BOD - Memory Parity Error

    My EX260 box has just started to do this when sending a job for printing - it is OK generally but just when the job gets sent to the DC242. If I copy a job from the glass the DC242 is working fine Any ideas? What sort of memory does this use?

    Started by steveclv‎, 07-02-2014 08:20 AM
    • Replies: 2
    • Views: 1,613
    07-03-2014 01:55 PM Go to last post
  18. After upgrade to Mac OS X 10.6, cannot print to the printer

    I have a really old Ricoh Aficio 551/700 with Fiery EB-70 Adobe PostScript 3 controller. I have been successfully printing to it from my Mac OS X 10.5.8 (Leopard) for many years. Last weekend I upgraded my operating system to Mac OS X 10.6.8 (Snow Leopard) and I can no longer print to the Ricoh...

    Started by Brian S.‎, 07-01-2014 11:59 AM
    appletalk, Fiery, mac os x 10.6, ricoh
    • Replies: 2
    • Views: 8,021
    07-02-2014 09:04 PM Go to last post
  19. SMB scanning fails intermittently

    Installed a new bizub C6000 with an IC-413 controller. We are having problems with scans to smb, fails intermittently. Copier and controller do not give any error saying it fails, but no document will be in the scans folder. From what we know there is no server involved it scans directly to...

    Started by bman82‎, 07-02-2014 06:28 AM
    • Replies: 2
    • Views: 3,657
    07-02-2014 01:10 PM Go to last post
  20. IC-306 2.0 to 3.1 upgrade problem

    I have a KM IC-306 controller that has been upgraded from version 2 to version 3.1. With the controller connected to a C7000 the controller will not connect to the C7000. I cannot connect to the printer using Command Workstation on the controller. Command Workstation will not connect on the...

    Started by KMDan‎, 06-16-2014 06:51 PM
    • Replies: 7
    • Views: 6,290
    07-02-2014 01:08 PM Go to last post

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