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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,833
    01-31-2019 09:05 AM Go to last post
  1. IC-408 Boots through all codes to "FF" then flips to "92" - HELP!

    We have a IC-408 that when off of the copier, at boot, flips through all fo the diag codes then goes to "FF" when a typical LINUX bassed bussled would normally go to "00", then after a couple of minutes flips to "92" for about 30 seconds then shuts off. Is this normal behavior off of the copier,...

    Started by JasonB‎, 08-30-2012 02:13 PM
    • Replies: 2
    • Views: 9,747
    10-24-2013 11:47 AM Go to last post
  2. Exclamation Did you receive a lot of Fiery Dashboard notifications?

    During one of our regular updates to, notifications have been send out in bulk. We have temporarily disabled the notification service while we investigate the cause of this issue. We apologize for the inconvenience and will post an update when the service has resumed back to...

    Started by Hans_S‎, 08-03-2013 02:01 PM
    bulk, dashboard
    • Replies: 2
    • Views: 4,205
    08-12-2013 11:01 AM Go to last post
  3. Fiery Backup/Restore Validator

    Hello Fiery Forum! Is there a possibility to validate a backup of the configuration of an internal Fiery controller? we have a costumer that had his Xerox 700i embedded Fiery re-imaged. We wanted to restore the configuration backup so the costumer is up and running again. But after restoring the...

    Started by sebastian-e-dox‎, 08-05-2013 03:46 AM
    • Replies: 2
    • Views: 5,608
    08-19-2013 12:49 AM Go to last post
  4. Question about installing system code

    I am new to fiery's. I just took a fiery color introduction class last week at KM mostly based on IC-414 I have a fiery that is having various issue like some files jobs disappearing in CW and such. Some info I have: 65C-KM-V1.1 EFI Fiery System 8 Bonjour service name: EFI Fiery...

    Started by wseyller‎, 08-05-2013 04:22 PM
    • Replies: 2
    • Views: 3,982
    08-06-2013 04:09 PM Go to last post
  5. Question LOG Items

    I use our C900 Fiery LOGS for billing information. When I customize what items show up in the Logs by choosing 'ADD', finishing operations, specifically 'Ring Binder' does not show up. As these babies are 25Ę a piece, I certainly would like this information to appear in my Logs. Anyone know how I...

    Started by ggoterba‎, 08-08-2013 10:40 AM
    • Replies: 2
    • Views: 7,398
    08-12-2013 01:24 PM Go to last post
  6. SCCM - Packaged Installation

    Good morning all... First, let me apologize if this question is misplaced within the forum. I was truly unsure of the best place for it. Feel free to move as needed. I've been asked to deploy printers on our network via Microsoft's SCCM suite to replace the way they are currently being mapped...

    Started by mshill‎, 08-09-2013 06:39 AM
    • Replies: 2
    • Views: 5,017
    08-12-2013 09:34 AM Go to last post
  7. Patch - 1-1IEI33 EX1000

    Hi Mods - Many thanks for this patch - as you know our engineers have nothing better to do than reload Fiery's - With all the emphasis put on "web" for everything now & Customers - who through no fault of their own have auto download enabled & this happens... & their machine stops...

    Started by thistlegorm‎, 08-08-2013 04:07 PM
    • Replies: 2
    • Views: 4,649
    08-09-2013 12:49 AM Go to last post
  8. Changing Firebird Default Password

    Hi , I have a customer who,s company perform security network scans , on the latest scnas they have identified that the Firebird SYSDBA password is the default , for the Controller to stay on the network they require the password to be changed. Can this be done ? . Canon CLC5151 GX100

    Started by VinceP‎, 08-13-2013 08:54 AM
    firebird, password
    • Replies: 2
    • Views: 8,892
    08-13-2013 09:51 AM Go to last post
  9. Post Hot Folders Ricoh Pro550ex

    I wanted to know if anyone else has come across when setting up hot folders with the Ricoh Pro 500ex that the files delete and do not store the files(archive so when I have to print again I just go into hot folder). Or am I using the wrong term as to printing?

    Started by eduardonyc‎, 08-14-2013 11:42 AM
    • Replies: 2
    • Views: 9,880
    08-14-2013 08:14 PM Go to last post
  10. Need help with VDP on the Fiery

    Through losing some co-workers I find myself in the spot of being the resident mailing "expert" and in fact knowing very little (particularly about Fiery) so I hope someone here can help me. We recently purchased AccuZIP6 to process our mailings. My boss wants me to print the addresses at the...

    Started by GEOFF‎, 08-22-2013 12:34 PM
    accuzip6, mailing, vdp
    • Replies: 2
    • Views: 8,306
    08-24-2013 07:57 AM Go to last post
  11. Ripping issue on c75 with integrated fiery

    Hi, We are running CWS 5.4 on a client computer connected to integrated fiery came with our xerox c75. They are connected through a 1000mb private network. It takes about an hour and a half (1.5hrs) to rip a 28MB PDF with 25 pages. We also have a Fiery EX print server connected to a xerox 700...

    Started by ernestwithanage‎, 08-29-2013 04:19 AM
    • Replies: 2
    • Views: 3,598
    08-29-2013 06:42 PM Go to last post
  12. E-3300 (Ricoh MP C3002) dropping elements from Illustrator

    This is a message I recieved from our salesperson (who is very knowledgeable on Fiery's): Elements are dropping out when submitting from Mac OSX Illustrator CS6 through Fusion Pro Desktop to the fiery. I remoted into his workstation and watched how every piece was handled from one end to the...

    Started by mremore‎, 08-29-2013 09:45 AM
    • Replies: 2
    • Views: 5,296
    08-29-2013 11:02 AM Go to last post
  13. Image shift for just one page/sheet

    Does anyone know if it is possible to either image shift or in anyway move the position of just one page or sheet when either setting up a job in impose or in command workstation? I didnít think you could. But someone seemed to think they used to be able to do it when they used Doc Builder Pro....

    Started by Kate Thomas‎, 09-13-2013 03:42 AM
    • Replies: 2
    • Views: 2,729
    09-13-2013 05:43 AM Go to last post
  14. IC414 message from copier still shown

    Hi, I have a customer with a C454 Konica with an IC414. The copier asked for a new drum to be fitted which he did and the copier is not asking for it anymore but the fiery still has the replace drum message showing as a warning. Is there any patches for this, is it a known bug? the system...

    Started by phil russell‎, 09-13-2013 07:44 AM
    • Replies: 2
    • Views: 2,940
    09-13-2013 08:19 AM Go to last post
  15. IC-414 installed on Bizhub c364e preferances blank on windows 7

    Hello i have a new install of a c364e. On windows xp the fiery driver works just fine. But on windows 7 it will not let me change the defaults. The driver is set to duplex all copies which the customer does not want. When you are in the print menu and you go to job properties the prefancies...

    Started by Wevans‎, 09-18-2013 02:39 PM
    ic-414 windows7
    • Replies: 2
    • Views: 6,182
    09-19-2013 08:54 AM Go to last post
  16. Clustered Printers with Fiery

    What Fiery solution fits a clustered printer workflow? I would need several no-frills printers-no finishing or stacking-whereby the bypass must have straight paper path. I am ok with same printer make and model for all printers. But what Fiery solution is best so I can run all the printers at once?...

    Started by Pete Glennon‎, 09-20-2013 08:39 AM
    clustered printers
    • Replies: 2
    • Views: 4,139
    09-20-2013 03:00 PM Go to last post
  17. Hot Folder Problem

    We are able to access our servers and choose our job action. However, when we get to Job properties we do not want to use the Default option but Define our needs for each job. No matter what we do we can not get to a custom input interface to define our properties. When we choose or click on...

    Started by sportsinfomedia‎, 10-04-2013 11:17 AM
    • Replies: 2
    • Views: 4,355
    10-07-2013 09:07 AM Go to last post
  18. CWS DC252 - How to tell how many color and black clicks to a Job

    Is there a way to tell, without actually printing a job, how many colour and b/w pages a document contains. I know the info is in the job log after it has been printed but is there a way to simulate this, so that I can quote a price for the finished product. Xerox technical could not helpand Fiery...

    Started by Eric_T‎, 10-09-2013 07:15 AM
    b/w, clicks, colour, dc252, define
    • Replies: 2
    • Views: 3,439
    10-09-2013 04:05 PM Go to last post
  19. Front and Back alignment or registration?

    Hi, I have Fiery CWS 5, specifically version with a Xerox 770, the thing is that I'm having problems with the front/back alignment or registration, I lost a lot of paper and obviously lots of toner. Is there any way or technique to solve this issue? Thanks, Omar Guilarte

    Started by omarguilarte‎, 10-11-2013 09:01 AM
    alignment, cut marks, front and back alignment, registration marks
    • Replies: 2
    • Views: 4,953
    10-11-2013 09:44 AM Go to last post
  20. Fiery Server suddenly hangs on startup

    Hello, I apologize in advance if I don't provide all the necessary information, but I'm neither a server technician nor an experienced digital press operator. Printer: MGI Meteor DP60 Pro (which I'm told uses the KM c6500 engine) Server: Fiery Server Pro80-11 with Windows XP Embedded...

    Started by nex2lanz‎, 10-14-2013 08:26 AM
    • Replies: 2
    • Views: 7,813
    10-14-2013 09:23 AM Go to last post

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