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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,247
    01-31-2019 09:05 AM Go to last post
  1. 99 printed jobs

    Hello. is it possible to get a patch or something that can allow the fiery controller to save more than 99 printed jobs? To be honest i think its a very poor limit to set, not allowing the customer full control..

    Started by steffenrneess‎, 10-21-2014 11:06 AM
    • Replies: 5
    • Views: 3,296
    10-23-2014 11:39 AM Go to last post
  2. Thumbs down Fiery EX12 doesn't start anymore :(

    Hi everybody, First, sorry for my so bad english I will try my best to be understood… My Xerox Fiery EX12 (EXP12) suddenly stop running this morning.. It freeze while printing … I can't do anything else that unplug the power cord When i'm trying to restart the unit, it freeze on a...

    Started by mailwellcom‎, 10-17-2014 01:12 PM
    • Replies: 8
    • Views: 4,724
    10-21-2014 03:49 PM Go to last post
  3. " well this awkward CWS has experienced a problem and needs to close"

    Help !!!! MXPE10 Fiery on Sharp MX-6500 device. This error occurs very randomly. All patches and windows updates are up to date. Any help greatly appreciated. We have replaced the Fiery unit and problem still persists. Attached is screen shot, crash file report, and fiery log.

    Started by garysharp‎, 10-21-2014 08:27 AM
    • Replies: 0
    • Views: 7,906
    10-21-2014 08:27 AM Go to last post
  4. Internal Fiery Buffer?

    I searched but could not find a similar topic. Apologies if this is redundant. I have a Fiery server and a Konica Minolta Bizhub C7000. I use both Printshop Mail and InDesign to send files to the Fiery Command Workstation and then to the printer. A few days ago I sent a variable job from PSM to...

    Started by Ryan T‎, 10-17-2014 01:28 PM
    • Replies: 3
    • Views: 4,011
    10-20-2014 11:00 AM Go to last post
  5. Fiery driver saving user credentials Department ID and Department Password

    I've got a lab full of Macs here where we are using Department IDs and Department Passwords to track users printing but the Fiery driver seems to be holding onto the entered information unless the application that is being printed from is entirely closed and restarted. Does anyone know why this...

    Started by Homo_erectus‎, 10-07-2014 08:55 AM
    • Replies: 1
    • Views: 3,130
    10-20-2014 10:57 AM Go to last post
  6. Tab inserts

    Using Xerox 560 bustled Fiery. Simply trying to add tabs as inserts. Machine can only be programmed as 8.5 x 11 tab stock, driver can only be programmed as 9x11 for tab stock. So trying to add the tabs, the error reads, please load 9x11 tab paper, but the machine doesn't allow this. Any help is...

    Started by Aellenberger‎, 10-17-2014 12:05 PM
    • Replies: 3
    • Views: 4,383
    10-20-2014 07:02 AM Go to last post
  7. C8000/IC-306: Duplex Color/BW Job Prints Simplex

    This is on a KM bizhub PRESS C8000 with IC-306 Fiery running v3.01. My customer has a 2-page PDF. One page is color artwork; the other, a grayscale scanned image. Set up to print as a duplex sheet, it prints in duplex, as expected. I showed the customer how to force page 2 to print in...

    Started by Steve0‎, 09-05-2014 08:35 PM
    • Replies: 6
    • Views: 11,593
    10-19-2014 08:16 AM Go to last post
  8. EX-P 2100 Is not imaging full print size of Versant for 13 x 19 paper.

    Full Versant halftone test sheet sheet image measures 326.5 x 475 mm. The EX-P 2100 will only image 324 x 470 mm. Not a big deal with top to bottom but is a big problem from side to side when trim marks can't print. We also have a EX770 here and it can image 475mm side to side. Whats the...

    Started by Doyle‎, 10-01-2014 02:00 PM
    • Replies: 6
    • Views: 8,395
    10-15-2014 07:10 PM Go to last post
  9. Recommend patches for IC-414 on Konica C454

    Good morning Konica is stopping by today to work on four Fierys. Can anyone tell me what the recommended patches are for IC-414 on Konica C454? 2 of ours have no patch and two have 4 patches. If I understood the tech, he was going to remove that patches so all four at factory level. What does...

    Started by benczer‎, 10-15-2014 03:11 AM
    • Replies: 2
    • Views: 4,548
    10-15-2014 01:52 PM Go to last post
  10. Videoman_nt

    Hello Folks... We have serious problem with a Fiery rip on a KM 6500, with a controller Ic-305. Several incidents with the problem Videoman_nt. As allways, we must put in new system software, this is now a serious problem, and we do this up to 3 times a week. Can somebody help us with this...

    Started by reoneo‎, 03-07-2013 06:15 AM
    • Replies: 4
    • Views: 9,533
    10-14-2014 02:38 PM Go to last post
  11. Error printing on 1 Fiery but not the other.

    Hello We recently added IC-414 Fierys to our four Konica C454. We purchased the Fierys to speed up ripping and printing of 1500 plus page PDFS. Konica handled the install and configuration. We have a print job that successfully prints on two of the Fierys but on the other two it give the...

    Started by benczer‎, 10-07-2014 02:28 PM
    • Replies: 7
    • Views: 5,957
    10-14-2014 11:47 AM Go to last post
  12. Dot1/Dot2/Line1/Line2

    Hello, One of my technicians keeps telling our customers to calibrate their Fiery to Dot2 on Gloss paper. They then complain about the color. I have taken Fiery Training via Konica Minolta, but all we are told is to use Dot 1. What is the difference between Dot1 and Dot2 and Line1 and...

    Started by KentGudmundson(k2)‎, 10-01-2014 08:16 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 10,841
    10-10-2014 03:15 PM Go to last post
  13. need eb-135 software

    hi i have a problem with eb-135 with ricoh mp1350 I power up the machine and connected a monitor to the fiery. I could see that it goes as far as "Uncompressing Linux.... Ok, booting the kernel" and nothing happens after that. i need software or a solution can u help me ! i don't...

    Started by A_Mohamed‎, 10-02-2014 09:13 AM
    • Replies: 1
    • Views: 4,499
    10-10-2014 06:52 AM Go to last post
  14. Canon GX400 & PCL

    Is there a way, with a patch or a software update, to add PCL to this Fiery controller? :confused:

    Started by ccrocket‎, 10-02-2014 08:09 AM
    adding, gx400, pcl
    • Replies: 3
    • Views: 4,525
    10-10-2014 06:45 AM Go to last post
  15. Memory upgrade to Fiery

    Hi. Can i add more memory to Fiery controller? Does it help anything? The controller is Fiery IC306 with system software 2.0

    Started by koniska‎, 10-09-2014 01:40 AM
    • Replies: 3
    • Views: 9,339
    10-09-2014 11:30 AM Go to last post
  16. Error No. 10 when updating

    Hello, I have an IC-408 that will not update. I have tried re-installing the system code and have installed patch 1-1C0771 (along with many others) and I still get the message "Error connecting to server. Please check internet connection and/or Proxy settings. Error no. 10" I have...

    Started by KentGudmundson(k2)‎, 09-23-2014 06:37 AM
    • Replies: 8
    • Views: 18,576
    10-08-2014 10:48 AM Go to last post
  17. setting Set Page Device via Paper catalog

    Hi would anyone know if you can set the spd/xjx map to use paper trays rather than built in paper media (plain, coated ..etc) ie xjxsettrayselv2 (1),(4) reather than xjxsetmediatypev2 (0),(31) Thanks

    Started by simonk‎, 10-08-2014 08:01 AM
    • Replies: 0
    • Views: 3,048
    10-08-2014 08:01 AM Go to last post
  18. Canon ColorPASS GX-300 "Unable to detect video boards: make sure video boards are..."

    Hi, on a Canon ColorPASS GX-300 I get an error message that appears in the Fiery Bar: "Unable to detect video boards: make sure video boards are...". This is after a fresh install of v1.0 Fiery system software. I have tested 3 GX-300 units all with the same issue, 3 in a row and none working. ...

    Started by JasonB‎, 10-02-2014 02:40 PM
    • Replies: 1
    • Views: 4,124
    10-02-2014 06:20 PM Go to last post
  19. Fiery Driver custom paper size

    User has a WC7855 with Fiery E100 and in the driver they have to change to custom paper sizes often and would like to be able to change those custom paper sizes so they don't have to keep re-entering them.

    Started by ljdunn‎, 09-26-2014 02:49 PM
    • Replies: 1
    • Views: 3,877
    10-02-2014 08:25 AM Go to last post
  20. Customize and propagate Quick Access driver tab?

    I know it was never possible in the past to customize the Quick Access tab, then export it, then import it on other client workstations, like Local Presets - but has this changed? I have a customer who wants to standardize on a Quick Access layout. This is on an IC-415. Thanks, Steve

    Started by Steve0‎, 10-01-2014 07:48 AM
    • Replies: 0
    • Views: 3,130
    10-01-2014 07:48 AM Go to last post

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