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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 303
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,934
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,390
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,374
    02-13-2017 03:47 AM Go to last post
  1. xerox 7835 hangs with fiery attached

    I have a Xerox 7835 with software with a fiery network controller. The printer does an ondemand overwrite monthly when it finishes it is supposed to reboot, but it just hangs till it gets reset manually. If the fiery is not attached the overwrite completes and the machine resets...

    Started by garmerc‎, 09-05-2014 08:13 AM
    • Replies: 1
    • Views: 3,511
    09-05-2014 10:07 AM Go to last post
  2. What do I select to get correct Fiery E100 printer driver?

    We are connecting to an ineo+ 454e printer and need to download the correct Fiery E100 driver. As the drivers are organised by printer and this printer does not appear on the list how do I know which partner/printer/fiery model and version to select in order to get the Fiery E100 60-55C-KM PS1.2eu...

    Started by Malco‎, 09-05-2014 07:59 AM
    drivers, printer, printer driver
    • Replies: 0
    • Views: 5,623
    09-05-2014 07:59 AM Go to last post
  3. Unhappy Can't load advanced color properties CWS 5 + Toshiba 5560C

    Hello everyone, We have a new Fiery controller and new Toshiba 5560C machine. I am using CWS on a Windows 7 PC. However, when printing from different softwares (Acrobat, Word...) I have no way to access the "professional CMYK color settings". The panel loads but when I press the...

    Started by Guillaume‎, 09-04-2014 04:51 AM
    • Replies: 0
    • Views: 3,997
    09-04-2014 04:51 AM Go to last post
  4. EOL Windows XP - is there an upgrade path for an EX260?

    Now that Windows XP has reached End of Life, are there any options available for Fiery EX260 owners to upgrade to newer versions of Windows? Are there newer Fieries that can work with the older Xerox DocuColor printers such as the DC242/252 range?

    Started by steveclv‎, 08-22-2014 01:45 AM
    2 Pages
    1 2
    • Replies: 15
    • Views: 11,649
    09-02-2014 09:42 PM Go to last post
  5. Ricoh Pro C651EX System Update Error.

    Hi, I was on site yesterday and the customer has been updating using auto updates when he received this error message: He is running CWS 5.6. What do we do so we can continue in updating the machine? Regards.

    Started by stonemask‎, 09-02-2014 02:55 AM
    • Replies: 0
    • Views: 4,958
    09-02-2014 02:55 AM Go to last post
  6. Postscript pass through in driver?

    Greetings, Apparently Adobe changed their printing model and many things that worked before now don't. Users refer me to how they did booklets using the print dialog of InDesign and Acrobat and how its not working anymore. I think most admins will have heard this tale. Thanks to EFI options are...

    Started by DragonLeaves‎, 08-30-2014 10:55 AM
    passthrough, postscript, print driver
    • Replies: 5
    • Views: 24,734
    09-01-2014 04:19 PM Go to last post
  7. Webtools - Launch Configure problem

    When I click the Launch Configure button a window pops up with the message “Error. Click for details.” Click that and another window pops up entitled Security Exception ... with “Found unsigned entry in resource: ....” Click Details and a window entitled Java Console appears with a list that...

    Started by CamofCT‎, 04-17-2014 12:27 PM
    • Replies: 3
    • Views: 20,377
    08-30-2014 02:15 AM Go to last post
  8. Fiery and cups: cannot find suitable PPD

    Hello, I have a RICOH MPC 4501 which came with a Fiery Controller (Fiery 972f) and want to print with this Device via a CUPS Server (not a Mac) but i did not find a PPD for this purpose. How can I get my fiery to work with a linux CUPS Server? Thanks in advance for all your help ...

    Started by ragu01‎, 08-27-2014 04:52 AM
    cups, linux
    • Replies: 2
    • Views: 4,653
    08-29-2014 06:27 AM Go to last post
  9. Today I get a "user admin unknown" message when restarting? Nothing has changed. ????

    Everything was fine yesterday, no one was on machine overnight. This morning we go to restart and the message pops up.... user admin unknown. Any idea what has happened? Removed tickets and restarted as suggested elsewhere on here... did not fix.

    Started by speekn‎, 08-28-2014 06:56 AM
    • Replies: 0
    • Views: 2,566
    08-28-2014 06:56 AM Go to last post
  10. Job issue - Command Workstation says "Booklet maker not installed"...(But it is)

    Have a user printing to a Kyocera 5550, it has a Fiery pass through (printing system 11). User is trying to send a 8 page booklet with folding and saddle stitching. She drops the job into Command Workstation and when she goes to the finishing tab it tells her that the folder and booklet maker...

    Started by AxisBC‎, 08-26-2014 01:28 PM
    booklet maker, fiery print system 11, finishing
    • Replies: 1
    • Views: 4,343
    08-27-2014 10:02 AM Go to last post
  11. Booklet printing letter page on tabloid paper - numbering is weird

    Trying to assemble the right Fiery settings to send an 8-page PDF and end up with two sheets duplexed on short edge to the output tray on a Ricoh C5100 that gives the job to a Plockmatic for stapling, covering, squaring and trimming. I am sending 1,2,3,4,5,6,7,8 and getting a stapled, trimmed,...

    Started by bradfordyoung‎, 08-26-2014 08:34 AM
    • Replies: 2
    • Views: 2,899
    08-27-2014 09:58 AM Go to last post
  12. Printing Different Page Size and Orientations

    We have a Xeroxx1000 as well as a C75 we use Fiery Command Workstation as well as a series of hot foldlers to submit jobs to these machines. I'm having trouble getting it to print a document that has multiple pages sizes and orientations. As an example, I have a document with 50 pages. Of...

    Started by xerox1000‎, 08-27-2014 07:24 AM
    • Replies: 0
    • Views: 2,145
    08-27-2014 07:24 AM Go to last post
  13. Indesign 2014 and Fiery problems

    First Indesign 2014 crashed every time I tried to print from Indesign and going through to the "full properties" of command work station. I spoke with Adobe and Xerox and it sounds like the problem resides with Fiery. FIX THIS PLEASE. Secondly, when I open up the "full properties window" now...

    Started by kfriebel‎, 07-18-2014 02:40 PM
    command work station, indesign 2014
    • Replies: 6
    • Views: 14,529
    08-25-2014 02:24 PM Go to last post
  14. EX560 Xerox 550 Booklet outputs some pages image cut off

    Printing a 12 page saddle booklet on 11 x 17.2 HV1 stock. Page size is 8.6 x 11. I have run the exact job before. The pages are mostly large EPS files, printing originally from Quark 9, where the pages come out with the image about 3/4 missing on about 4 of the last pages in the book. The part...

    Started by Delta_Printing‎, 08-23-2014 05:19 AM
    • Replies: 0
    • Views: 2,827
    08-23-2014 05:19 AM Go to last post
  15. No option for APPE preferred printing on IC-413/ KM Bizhub Press C6000

    Hi, As the topic title describes, I'd like to print with APPE trough CWS, but there is no option for that. On our other Fiery (attached to a C70hc, and is a IC-306 if I recall correctly, runs System 9r2) it works like a charm. Is it a hardware limitation, or I have missed something? ...

    Started by borgwarrior‎, 08-22-2014 01:09 AM
    • Replies: 2
    • Views: 3,374
    08-22-2014 10:16 AM Go to last post
  16. rotating images in command work station 5.5

    Im having trouble finding an easy way to rotate images in command workstation 5.5. Can any one point me in the right direction.

    Started by Gordon-DPR‎, 08-20-2014 12:03 PM
    • Replies: 1
    • Views: 3,312
    08-20-2014 12:06 PM Go to last post
  17. KM IC-415: Can I do Properties > Media > Mixed Media > Insert Tabs ...

    ...or must I use Compose / JobMaster to add tabs to a job? Thanks, Steve W.

    Started by Steve0‎, 08-20-2014 11:07 AM
    • Replies: 2
    • Views: 3,536
    08-20-2014 11:48 AM Go to last post
  18. VM Ware/Thin Client Roaming Profile Driver Profiles

    Having some issues with the fiery driver for a Kyocera with a fiery. Basically this is for one of my customers and they have recently swithched to virtual desktops with thin clients and roaming profiles. We are useing the latest driver for the fiery system 12 and the setting will no hold when...

    Started by mdevine‎, 08-19-2014 06:40 AM
    • Replies: 0
    • Views: 3,081
    08-19-2014 06:40 AM Go to last post
  19. Compatible driver for Konica 8031 for Windows 7 or 8?

    We have upgraded our computers from XP to Windows 7 and Windows 8. We have a Konica 8031 with the Fiery x3e 8020-8031. I haven't seen an update to that driver specifically. - Is there a compatible driver? - Is there a work-around?

    Started by ferg99‎, 04-07-2014 02:28 PM
    konica, windows 7, windows 8
    • Replies: 2
    • Views: 11,059
    08-18-2014 10:26 PM Go to last post
  20. Adobe Creative Cloud and Fiery compatibility feedback

    Hi there can anyone give me any feedback on if they've had any issues with the latest version of the Creative Cloud from Adobe (Indesign etc) printing to a Fiery using XP as it's OS. It's joined on to a Fuji Xerox DCP700.

    Started by jimzenglish‎, 08-17-2014 08:01 PM
    • Replies: 1
    • Views: 4,928
    08-18-2014 06:43 AM Go to last post

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