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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,541
    01-31-2019 09:05 AM Go to last post
  1. Fiery Scanner won't download

    I'm trying to download Fiery Remote Scanner but keep getting a Error #22. I've tried several time but with no result. What can I do?

    Started by Syd Geary‎, 05-15-2018 04:53 PM
    • Replies: 1
    • Views: 841
    05-16-2018 04:30 PM Go to last post
  2. Paper Catalog is missing from the FIery print menu on IC-415-System software 2.1R sp1

    Hello. is there anyone to know if there is a patch to resolve a problem with paper catalog. on a IC-415.It's combined with a Konica Minolta C1060? The paper catalog it looks good on the control panel of the printer but from the IC-415 is disappeared. and the print stop responding and I have to...

    Started by Dimitris‎, 05-14-2018 06:52 AM
    • Replies: 0
    • Views: 670
    05-14-2018 06:52 AM Go to last post
  3. How do I ensure sequential job printing in filename order, not in the order received?

    My customer prints a long series of short files that are numerically named. He wants to print these files in filename order. However, files may be submitted to the Fiery out of sequence. So, for example, the files may be submitted in this order: file1, file3, file2. The files are submitted...

    Started by Steve0‎, 05-08-2018 07:34 PM
    • Replies: 3
    • Views: 1,312
    05-11-2018 01:53 PM Go to last post
  4. Question Fiery System Software on Xerox EX J75 down - reinstall without original CD's?

    Hi there, we've bought an used Xerox Colour J75 with an external Fiery Print Server. Unfortunately, the software crashed, and the service technican wasn't able to install the software again because of the missing original software CD's. I've already spoken to Xerox an EFI but both won't help us...

    Started by Bianca‎, 04-02-2018 11:46 AM
    • Replies: 3
    • Views: 1,908
    05-10-2018 01:53 PM Go to last post
  5. Question Xerox C60 Airprint (Direct Mobile Printing) with Xerox Standard Accounting

    I'm looking for a way to utilize Airprint provided by the EX-i Fiery on a C60 when the machine has Xerox Standard Accounting enabled. Everything that I have tried always results in the job being canceled in the print queue with the description "no relevant account". I contacted Xerox 2nd level...

    Started by JAvaritt‎, 05-10-2018 09:53 AM
    airprint, xerox c60, xerox standard accounting
    • Replies: 0
    • Views: 1,630
    05-10-2018 09:53 AM Go to last post
  6. EX-i Updates

    Is there an easy way to find updates for an integrated Fiery? It seems to me the configuring the integrated server to automatically update misses many updates, including Service Packs.

    Started by Tfoulke‎, 05-10-2018 07:34 AM
    • Replies: 2
    • Views: 907
    05-10-2018 08:37 AM Go to last post
  7. Does a Fiery Impose template know whether to save as .dbp or -imp?

    I want to set up a Fiery hot folder that leverages an Impose template. But I am confused: if a template is saved while Impose is open, and how does the template (and therefore the hot folder) know whether to save the imposed job as a .dbp job or as a flattened -imp job? Thanks, Steve

    Started by Steve0‎, 05-07-2018 05:47 PM
    • Replies: 3
    • Views: 887
    05-08-2018 08:54 AM Go to last post
  8. Question Any metrics for rated engine slow down when using VDP Masters?

    I'm printing a 188 page, LD, Duplex B&W PDF over a 2 Page, Color VDP Master. Adobe PDF Print Engine turned on, both files printed from PDFs (Creating the master from printed PDF, as well as merging the Variable Data, converting the file to PDF, and printing). The PDL -> VDP setting is set to 10...

    Started by aschodron‎, 05-04-2018 01:32 PM
    • Replies: 2
    • Views: 983
    05-04-2018 09:08 PM Go to last post
  9. Preprinted Cover and Printed Guts Printing Wrong Orientation

    I have a job for a book that is set up in 11x17 printers spreads. The cover is color and the guts are black and white. I ran the covers and loaded them into my Ricoh 8120 SE with the paper settings of "Pre-printed" "11x17" and "Paper Weight 5 (163-220)" which are reflected in the mixed media...

    Started by mcdubb‎, 05-03-2018 11:25 AM
    • Replies: 0
    • Views: 853
    05-03-2018 11:25 AM Go to last post
  10. Files duplicated to printed queue on process & hold

    Any time a file in the held queue is processed, a duplicate of the file ends up in the printed queue. It does not matter how the file is brought in, with preset or not, process and hold creates a duplicate. Why? CWS 6 with Xerox 1000i

    Started by yeemomma‎, 05-02-2018 03:54 PM
    • Replies: 1
    • Views: 872
    05-02-2018 05:36 PM Go to last post
  11. Open Ports

    I have read the Fiery Security White Paper and it lists the network ports open on the Fiery Server. Is there a way to open additional ports not listed in the white paper?

    Started by muratec‎, 04-30-2018 08:21 AM
    • Replies: 0
    • Views: 951
    04-30-2018 08:21 AM Go to last post
  12. 4.5.2 Crashes

    I have a copy of EFI Fiery eXpress that I received with my Epson 3880 Designer Edition, but every time I attempt to launch it it crashes. Any suggestions? I am using a 2017 MacBook Pro running !0.13.4 Thanks, Jerry

    Started by LimbicSystemPhotoworks‎, 04-29-2018 06:50 PM
    • Replies: 0
    • Views: 782
    04-29-2018 06:50 PM Go to last post
  13. 4.5.2 Crashes

    I have a copy of EFI Fiery eXpress that I received with my Epson 3880 Designer Edition, but everytime I attempt to launch it it crashes. Any suggestions? I am using a 2017 MacBook Pro running !0.13.4 Thanks, Jerry

    Started by LimbicSystemPhotoworks‎, 04-29-2018 06:49 PM
    • Replies: 0
    • Views: 695
    04-29-2018 06:49 PM Go to last post
  14. [Fiery E41A v1.3 Windows 7 x64] Rip process stalls after motherboard replacement

    Hi guys, i'm a Fiery and pro printers engineer for a company in Italy. Today i'm facing a problem i've never seen. I have a customer with a E41-A (system 9 rel2) version 1.3 (Windows 7 x64, not Windows XP). Yesterday i replaced the Fiery motherboard, due to a BIOS problem, with a used one...

    Started by dade80vr‎, 04-13-2018 02:34 AM
    • Replies: 1
    • Views: 1,046
    04-26-2018 11:40 PM Go to last post
  15. Mac Fiery Option

    What's up group! We recently upgraded our Mac folks (all in Sierra 10.12.6) to the 2.1 Fiery driver for the Xerox Color C60/C70 color printer from the 1.0 driver. (XC_EX_C60_C70_2.1_FDE51_v2 and XC_EX-i_C60_C70_2.1_FDE51_v2. sorry little behind here!). And in doing so, some of our folks are seeing...

    Started by monaronyc‎, 04-23-2018 09:25 AM
    • Replies: 4
    • Views: 1,369
    04-26-2018 05:54 AM Go to last post
  16. PDF RIP Failure - "ACR" Error Messge

    Dear Forum, All PDF file s exported from Prinergy server v7 will be sent to Hot Folder with job presets fold and booklet staple are experiencing missing pages and failing with "PDF rip failure - ACR error: 19, Error removing file" There was a thought it was related to APPE path, however if is...

    Started by Christopher Kotambunan‎, 05-16-2016 08:06 PM
    • Replies: 4
    • Views: 7,021
    04-25-2018 04:50 PM Go to last post
  17. Fiery E-43a and E-83a -- do they use the same set of System Software DVD's?

    I have a quick question: are the system software DVD's the same for the Fiery E-43a as the Fiery E-83a? They are for the same copier series and typically the higher grade QX100 servers use the same system software dvd's as the PRO80-type servers, but before trying I wanted to ask first, because I...

    Started by JasonB‎, 04-19-2018 11:33 AM
    • Replies: 0
    • Views: 960
    04-19-2018 11:33 AM Go to last post
  18. Does the version of Windows on the rip have Remote Desktop capabilities?

    Does the version of Windows on the rip have Remote Desktop capabilities? We're buying a company and they have plenty of rips. The operators will eventually required to use our ERP to log hours associated with jobs. The ERP requires Windows as an operating system. My first thought was to...

    Started by svanniman‎, 04-17-2018 06:38 AM
    remote desktop
    • Replies: 2
    • Views: 1,149
    04-17-2018 08:54 AM Go to last post
  19. IC-313 and Windows 10 Fall Creators update 1607

    Is it safe to allow these controllers to update to this version of Windows? Everytime I set up an ic-313 tries to install this, which takes hours and I dont know if the controller will work after that.

    Started by Rich A‎, 04-10-2018 07:46 AM
    • Replies: 2
    • Views: 1,059
    04-13-2018 07:54 AM Go to last post
  20. Fiery print queues and virtual printers not visible in Devices and Printers

    On the Fiery itself -- an IC-313 v2.0 -- I had just created a virtual printer, so I went to Devices and Printers to show the customer the shared printer they would be connecting to. Only it wasn't there, as weren't the print, hold, or direct printers, which are published in Fiery configuration (I...

    Started by Steve0‎, 04-06-2018 05:30 PM
    • Replies: 2
    • Views: 1,419
    04-10-2018 05:09 PM Go to last post

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