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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 1,086
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 45,647
    02-13-2017 03:47 AM Go to last post
  1. Turn off offset between jobs

    I need to turn off the offset between jobs. I cannot find it anywhere in the settings. Presets offset is just for in a individual job. I have 200+ print jobs of one page each that I want stacked evenly together. But he machine offsets each page. Using IC-313 on a Konica C2070.

    Started by GreatPumpkin‎, 05-18-2018 09:08 AM
    • Replies: 1
    • Views: 973
    05-18-2018 09:42 AM Go to last post
  2. VDP - Impose - FF Lenght - wrong placement

    Hey I have on several occasions completed a VDP merge between a master-booklet (saddle) and a similar addressbook file with records. 1st set When I get the final merged file it put the address on 'correct' (page 12 of a booket) page. 2nd set address suddenly appears on page 6. 3rd set...

    Started by AndersJensen‎, 05-18-2018 04:39 AM
    • Replies: 0
    • Views: 306
    05-18-2018 04:39 AM Go to last post
  3. Canon Imagepress C600/700/800 Fiery F200 driver for 2016.

    Fiery F200 server version 1.21 sp2 and release notes state for server 2008 and 2012 but nothing for Windows server 2016. Have a customer moving from 2012 and 2016, so don't know if I can recommend this driver? Will there be a driver released that supports 2016?

    Started by Mfpek‎, 05-09-2018 09:30 AM
    • Replies: 2
    • Views: 505
    05-17-2018 12:52 PM Go to last post
  4. Archiving location that can be controlled from any Workstation ?

    It would be great to have the ability to archive to any location from multiple workstation that the archive could be controlled from all workstations including the server like when archiving to the internal server. Is this possible to configure? If not it should be sometime you should look...

    Started by Doyle‎, 04-09-2018 06:43 AM
    • Replies: 2
    • Views: 624
    05-16-2018 04:41 PM Go to last post
  5. Fiery Scanner won't download

    I'm trying to download Fiery Remote Scanner but keep getting a Error #22. I've tried several time but with no result. What can I do?

    Started by Syd Geary‎, 05-15-2018 04:53 PM
    • Replies: 1
    • Views: 408
    05-16-2018 04:30 PM Go to last post
  6. Paper Catalog is missing from the FIery print menu on IC-415-System software 2.1R sp1

    Hello. is there anyone to know if there is a patch to resolve a problem with paper catalog. on a IC-415.It's combined with a Konica Minolta C1060? The paper catalog it looks good on the control panel of the printer but from the IC-415 is disappeared. and the print stop responding and I have to...

    Started by Dimitris‎, 05-14-2018 06:52 AM
    • Replies: 0
    • Views: 364
    05-14-2018 06:52 AM Go to last post
  7. How do I ensure sequential job printing in filename order, not in the order received?

    My customer prints a long series of short files that are numerically named. He wants to print these files in filename order. However, files may be submitted to the Fiery out of sequence. So, for example, the files may be submitted in this order: file1, file3, file2. The files are submitted...

    Started by Steve0‎, 05-08-2018 07:34 PM
    • Replies: 3
    • Views: 719
    05-11-2018 01:53 PM Go to last post
  8. Question Fiery System Software on Xerox EX J75 down - reinstall without original CD's?

    Hi there, we've bought an used Xerox Colour J75 with an external Fiery Print Server. Unfortunately, the software crashed, and the service technican wasn't able to install the software again because of the missing original software CD's. I've already spoken to Xerox an EFI but both won't help us...

    Started by Bianca‎, 04-02-2018 11:46 AM
    • Replies: 3
    • Views: 1,065
    05-10-2018 01:53 PM Go to last post
  9. Question Xerox C60 Airprint (Direct Mobile Printing) with Xerox Standard Accounting

    I'm looking for a way to utilize Airprint provided by the EX-i Fiery on a C60 when the machine has Xerox Standard Accounting enabled. Everything that I have tried always results in the job being canceled in the print queue with the description "no relevant account". I contacted Xerox 2nd level...

    Started by JAvaritt‎, 05-10-2018 09:53 AM
    airprint, xerox c60, xerox standard accounting
    • Replies: 0
    • Views: 515
    05-10-2018 09:53 AM Go to last post
  10. EX-i Updates

    Is there an easy way to find updates for an integrated Fiery? It seems to me the configuring the integrated server to automatically update misses many updates, including Service Packs.

    Started by Tfoulke‎, 05-10-2018 07:34 AM
    • Replies: 2
    • Views: 396
    05-10-2018 08:37 AM Go to last post
  11. Does a Fiery Impose template know whether to save as .dbp or -imp?

    I want to set up a Fiery hot folder that leverages an Impose template. But I am confused: if a template is saved while Impose is open, and how does the template (and therefore the hot folder) know whether to save the imposed job as a .dbp job or as a flattened -imp job? Thanks, Steve

    Started by Steve0‎, 05-07-2018 05:47 PM
    • Replies: 3
    • Views: 465
    05-08-2018 08:54 AM Go to last post
  12. Question Any metrics for rated engine slow down when using VDP Masters?

    I'm printing a 188 page, LD, Duplex B&W PDF over a 2 Page, Color VDP Master. Adobe PDF Print Engine turned on, both files printed from PDFs (Creating the master from printed PDF, as well as merging the Variable Data, converting the file to PDF, and printing). The PDL -> VDP setting is set to 10...

    Started by aschodron‎, 05-04-2018 01:32 PM
    • Replies: 2
    • Views: 498
    05-04-2018 09:08 PM Go to last post
  13. Preprinted Cover and Printed Guts Printing Wrong Orientation

    I have a job for a book that is set up in 11x17 printers spreads. The cover is color and the guts are black and white. I ran the covers and loaded them into my Ricoh 8120 SE with the paper settings of "Pre-printed" "11x17" and "Paper Weight 5 (163-220)" which are reflected in the mixed media...

    Started by mcdubb‎, 05-03-2018 11:25 AM
    • Replies: 0
    • Views: 408
    05-03-2018 11:25 AM Go to last post
  14. Files duplicated to printed queue on process & hold

    Any time a file in the held queue is processed, a duplicate of the file ends up in the printed queue. It does not matter how the file is brought in, with preset or not, process and hold creates a duplicate. Why? CWS 6 with Xerox 1000i

    Started by yeemomma‎, 05-02-2018 03:54 PM
    • Replies: 1
    • Views: 485
    05-02-2018 05:36 PM Go to last post
  15. Open Ports

    I have read the Fiery Security White Paper and it lists the network ports open on the Fiery Server. Is there a way to open additional ports not listed in the white paper?

    Started by muratec‎, 04-30-2018 08:21 AM
    • Replies: 0
    • Views: 514
    04-30-2018 08:21 AM Go to last post
  16. 4.5.2 Crashes

    I have a copy of EFI Fiery eXpress that I received with my Epson 3880 Designer Edition, but every time I attempt to launch it it crashes. Any suggestions? I am using a 2017 MacBook Pro running !0.13.4 Thanks, Jerry

    Started by LimbicSystemPhotoworks‎, 04-29-2018 06:50 PM
    • Replies: 0
    • Views: 496
    04-29-2018 06:50 PM Go to last post
  17. 4.5.2 Crashes

    I have a copy of EFI Fiery eXpress that I received with my Epson 3880 Designer Edition, but everytime I attempt to launch it it crashes. Any suggestions? I am using a 2017 MacBook Pro running !0.13.4 Thanks, Jerry

    Started by LimbicSystemPhotoworks‎, 04-29-2018 06:49 PM
    • Replies: 0
    • Views: 418
    04-29-2018 06:49 PM Go to last post
  18. [Fiery E41A v1.3 Windows 7 x64] Rip process stalls after motherboard replacement

    Hi guys, i'm a Fiery and pro printers engineer for a company in Italy. Today i'm facing a problem i've never seen. I have a customer with a E41-A (system 9 rel2) version 1.3 (Windows 7 x64, not Windows XP). Yesterday i replaced the Fiery motherboard, due to a BIOS problem, with a used one...

    Started by dade80vr‎, 04-13-2018 02:34 AM
    • Replies: 1
    • Views: 657
    04-26-2018 11:40 PM Go to last post
  19. Mac Fiery Option

    What's up group! We recently upgraded our Mac folks (all in Sierra 10.12.6) to the 2.1 Fiery driver for the Xerox Color C60/C70 color printer from the 1.0 driver. (XC_EX_C60_C70_2.1_FDE51_v2 and XC_EX-i_C60_C70_2.1_FDE51_v2. sorry little behind here!). And in doing so, some of our folks are seeing...

    Started by monaronyc‎, 04-23-2018 09:25 AM
    • Replies: 4
    • Views: 809
    04-26-2018 05:54 AM Go to last post
  20. PDF RIP Failure - "ACR" Error Messge

    Dear Forum, All PDF file s exported from Prinergy server v7 will be sent to Hot Folder with job presets fold and booklet staple are experiencing missing pages and failing with "PDF rip failure - ACR error: 19, Error removing file" There was a thought it was related to APPE path, however if is...

    Started by Christopher Kotambunan‎, 05-16-2016 08:06 PM
    • Replies: 4
    • Views: 6,165
    04-25-2018 04:50 PM Go to last post

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