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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 27,337
    01-19-2018 02:26 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 29,870
    10-02-2017 01:17 PM Go to last post
  3. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 40,276
    02-13-2017 03:47 AM Go to last post
  1. internal error: general error

    Hello, I am trying to create a booklet out of 16 pages to be laid on 11x17 sheet saddle stiched centered and this is the error I am getting. What am I doing wrong.

    Started by aneel‎, 01-08-2018 03:13 PM
    • Replies: 1
    • Views: 324
    01-08-2018 03:37 PM Go to last post
  2. Command WorkStation 5 Error when printing ("get")

    So a customer has a Toshiba with a GA1310-EX and when printing any documents that have a spot color is gives a PS Error in CWS. If I convert all the spot colors to CMYK it prints fine.

    Started by rsukhram@tgioa.com‎, 01-08-2018 02:36 PM
    • Replies: 0
    • Views: 401
    01-08-2018 02:36 PM Go to last post
  3. Red face NOOB Here

    Hello all, Happy New Year! I Just purchased an EPSON SCP800 Designer edition which came with Fiery Express. Program is up and running no issues. My intention for this is to print color accurate proofs to send to the customer for approval and use the printout on-line as a standard for offset...

    Started by highlander‎, 01-08-2018 08:51 AM
    • Replies: 0
    • Views: 483
    01-08-2018 08:51 AM Go to last post
  4. offending command: findfont

    Dear All, I have a pdf which cannot rip in IC-313 v1.2 and pop up offending command: findfont. What's going on? Thank you. File can be downloaded: https://drive.google.com/file/d/11AdW9SHI3QExMp-NeCg4nlLXrQvlTiaE/view?usp=sharing

    Started by penfill‎, 01-02-2018 06:35 PM
    • Replies: 4
    • Views: 1,749
    01-07-2018 07:34 AM Go to last post
  5. Fiery Clone & future Post FS200 wish list ???

    Hello Mods, Not sure the present FS200 Clone, ticks all the boxes ? whilst being able to schedule a clone via a webpage is good- the only time period on the pulldown is daily ? why would you schedule backup on a fiery daily ? it is not a file server - can you add weekly / monthly on the...

    Started by thistlegorm‎, 12-27-2017 05:27 PM
    • Replies: 0
    • Views: 2,750
    12-27-2017 05:27 PM Go to last post
  6. E43 HDD partisions

    Hi, Our Controller E43 for our Ricoh Pro C9110 is setup with 1 disk splitted into C: 50GB and D: 950GB D: is left empty and C: keeps getting full every week. Our supplier keeps telling us that the E43 is set up by Fiery the way it is ment to be. A hard disk split like this is quite normal...

    Started by larsj‎, 03-30-2016 12:24 AM
    • Replies: 3
    • Views: 4,142
    12-19-2017 03:09 PM Go to last post
  7. IC415/C1070 - Unable to Dectect Video Boards

    I have 2 IC415s that I keep getting the above message when I try to hook them up to a KM C1070. I have reloaded the system code, (IC415 V2.1_SP1)(multiple times, both USB and X-over,patched) tried swapping the V/I card around, tried a card out of another IC415, swapped out the cables, swapped out...

    Started by Rich A‎, 11-28-2017 11:49 AM
    • Replies: 3
    • Views: 2,344
    12-18-2017 09:59 AM Go to last post
  8. Spot Color swatch page

    On our previous machine Xerox J75 we had to facility to print out a single page SRA3, called “EFI Process simulation of PANTONE solid coated colours”. Since upgrading to a Versant V80 we seem to no longer have that facility. Is there any way we can do this on the Versant 80 and keeping the swatches...

    Started by Grahamd‎, 09-12-2016 02:49 PM
    • Replies: 1
    • Views: 4,266
    12-14-2017 11:23 AM Go to last post
  9. Using Ricoh Pro 8220 with Fiery question on subset Stapling

    Using Fiery on a Ricoh Pro 8220 along with XLPrint/Paris software to manage jobs. Not able to find the right postscript command to subset staple within Paris software. This is a mainframe job where all the pages are not the same amount to be stapled. The job from the mainframe are duplex print...

    Started by tonyhaddock‎, 12-14-2017 04:23 AM
    • Replies: 0
    • Views: 1,573
    12-14-2017 04:23 AM Go to last post
  10. Patch downloads, processes but still shows as not installed

    Patch # FIT101663557 I have tried several different ways to install (download from the installer, download from the web portal, set to automatically download and install). Every time it downloads and installs fine but after restart it shows as not loaded. Job logs show that it processed with...

    Started by Library Printer‎, 12-07-2017 03:01 PM
    • Replies: 4
    • Views: 1,759
    12-12-2017 04:58 PM Go to last post
  11. Lightbulb Ricoh Pro C9110 + high capacity stacker

    Hi, i have a question: i use a ricoh pro c9110 with a high capacity stacker. 1. i can not chose output to upper try @stacker (i think error fs5050 in fiery cws 6.1) 2. i can not do a proof on a long run to an other try. if i want to check quality i have do stop machine an take a sheet from...

    Started by Patrick88‎, 11-28-2017 03:15 PM
    • Replies: 1
    • Views: 1,961
    12-08-2017 07:55 PM Go to last post
  12. EFI & Surface Book 2

    I recently acquired a surface book and The Fiery Print Driver, Color Profiler and CWS all have scaling issues. I have spent time playing with the resolution and scaling settings inside Windows 10 and nothing seems to work. Is this being worked on?

    Started by Brad Blackburn‎, 12-07-2017 02:32 PM
    • Replies: 0
    • Views: 1,600
    12-07-2017 02:32 PM Go to last post
  13. Fiery Impose - Deactivation license not working

    Hey a Win10, with CWS 6, impose license activated. I need to deactivate that license through the http://localhost:8091 unfortunately this does not work. See image for error. had to disable firewall to get to this site firstly, then had the error, then restarted pc but no matter whichever...

    Started by AndersJensen‎, 12-07-2017 12:23 AM
    • Replies: 1
    • Views: 2,443
    12-07-2017 01:48 AM Go to last post
  14. Fiery EX 80 with Performance Package

    How can I tell if my Fiery has the Fiery Performance Package capability on it? Would it say specifically in the Fiery Web Tools along with the released options on the EX 80? As far as released options I see that the unit has FREEFORM, GRAPHIC ARTS PACKAGE PREMIUM, and ILS, but I don't see...

    Started by JasonB‎, 12-04-2017 04:35 PM
    • Replies: 2
    • Views: 1,289
    12-07-2017 01:46 AM Go to last post
  15. Unhappy Can't Connet to Fiery Print Queues

    I hope this is the right forum. We have a network of half a dozen users and a few servers. 5 out of the 6 could not connect to the printers anymore (connection time out). I could, and 2 of our servers could as well. What I found is that from the systems that could, the following Windows...

    Started by moorefor‎, 11-07-2017 03:17 PM
    • Replies: 2
    • Views: 2,551
    12-04-2017 11:21 AM Go to last post
  16. VDI upgarde

    I have a customer looking to upgrade there print room to a VDI environment and was wondering if anybody had come across this. Regarding licensing there impose compose through the online licensing key. they currently run Command workstation on the client PC's not using the Fiery server.

    Started by Tonermonkey‎, 12-04-2017 09:01 AM
    • Replies: 0
    • Views: 1,126
    12-04-2017 09:01 AM Go to last post
  17. Fiery and/or Printer stops printing and processes data, will not restart

    We aren't 100% certain whether this is a Fiery issue or a Ricoh printer issue. Recently we were printing multiple copies of a document that was 2 pages in length, a simple front and back job, on a Ricoh Pro C7110s, using Fiery Command Workstation version After 200 copies or so, the...

    Started by PaylessCopyCenter‎, 11-28-2017 03:23 PM
    command workstation 6, communication, restart, ricoh, stall
    • Replies: 3
    • Views: 2,330
    11-29-2017 03:44 PM Go to last post
  18. Exclamation Hotfolder colour change issue.

    Hi, Recently I've set up a new workflow as we had to create a new yellow ink for the process colours, all other colours for the process remained the same. This was read in the usual way through the same spectrometer on a iT8 928 patch and had been optimised. When I print this from illustrator...

    Started by Jamesd24‎, 11-29-2017 06:13 AM
    • Replies: 0
    • Views: 1,071
    11-29-2017 06:13 AM Go to last post
  19. Konica C554e/C454e Fiery Text issues

    Windows 7/10 OS Version 1.2FD50 Adobe Acrobat DC Latest Source Presentations are made from Adobe PS CC, and exported to PDF then merged. Text is blurring no matter what specifications we set for image quality. I've done a lot research, and talked with Konica reps. They tried to say it's a...

    Started by nitoxys‎, 11-21-2017 12:48 PM
    • Replies: 4
    • Views: 1,610
    11-22-2017 08:22 AM Go to last post
  20. Ex-i 80 and orientation problems

    Hi, we're facing a strange problem with our EX-i 80. When we print two-sided documents first page comes out perfectly but the following come out rotated 90°. This happens when printing from a Windows machine using latest drivers. Are there any patches we can apply to the EX-i server to overcome...

    Started by kaika313‎, 11-17-2017 02:24 AM
    ex-i 80, orientation, versant 80
    • Replies: 3
    • Views: 4,523
    11-21-2017 06:09 PM Go to last post

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