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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 37
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,607
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,009
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 42,584
    02-13-2017 03:47 AM Go to last post
  1. Xerox C70 with Fiery EX-I will not connect

    We have an issue with several Xerox C70's with EX-I Fierys. These machines which are all at different accounts have just stopped connecting. Most of the time they show symptoms of needing a reload, Then relatively soon after the reload they will no longer connect to the machines. On some of these...

    Started by johnsproule‎, 02-22-2018 08:56 AM
    c70, communication, connection problem, ex-i, xerox
    • Replies: 0
    • Views: 561
    02-22-2018 08:56 AM Go to last post
  2. Monza Error

    HI There, We have been getting intermittent errors saying "Fatal error in MONZA plugin" Any idea what causes this and how to get rid of it. A system reboot fixes it for a while but it comes back. Any idea what causes this and how to get rid of it? We had the same thing a while back and I...

    Started by Plasticraft‎, 01-19-2018 07:58 AM
    fatal error, Fiery, monza
    • Replies: 2
    • Views: 1,030
    02-21-2018 07:06 AM Go to last post
  3. Fiery XF 5.2.2

    Hi There, I am running an EFI Vutek UltraVU3360. Sometimes I need to print jobs the full 126" but Fiery will only allow me to rip up to 124.4'. Is there a way to over ride this. Right now my work around is to rip through ColorBurst, but I know a windows upgrade is in our future and ColouBurst...

    Started by Plasticraft‎, 02-20-2018 06:33 AM
    3360. print width, ultravu, xf 5.2.2
    • Replies: 0
    • Views: 630
    02-20-2018 06:33 AM Go to last post
  4. printer is in an error state...

    i have a ic-406 running in a konica c352, it was printing so nice, but months ago i am seeing "the printer is in an error state", i just can print 1 file, if we add more files, CWS freezee and if we try to print by windows, i see "printer is in an error state". printer is good, i removed the fiery...

    Started by blaxito‎, 02-19-2018 12:35 AM
    • Replies: 1
    • Views: 858
    02-19-2018 04:25 PM Go to last post
  5. Configuring HD controller

    Hi, We have a Fiery Server Model MXP-01 (P/N 45005151) - when powering up we are getting a "Configuring HD controller..." message and it stay on the screen. if we hit reset its stuck at "loading..." Have no knowledge of this product - in place since probably 2004 and this is the first issue...

    Started by MKeanePenn‎, 02-12-2018 08:45 AM
    • Replies: 7
    • Views: 900
    02-18-2018 10:43 PM Go to last post
  6. Fiery Scan to Mailbox abd preview

    We have a Versant 180 that is fully patched up and trying to get an image preview on the Webtools page when we go to the Docs tab. We see all the scans that were delivered but when you click on the link for the file, it gives us "No Preview Available". I've dug through the fiery config and the...

    Started by josefsj‎, 02-15-2018 11:37 AM
    • Replies: 1
    • Views: 941
    02-16-2018 03:54 AM Go to last post
  7. Archiving - deleting jobs and retrieving jobs questions.

    Hello CWS 5 - with external fiery. I did a test on archiving and retrieving jobs. and have a few questions... 1. I archived a test job to an external hard drive - then with the external hard drive still plugged in I deleted the test job from the Archived list on the CWS. And it also...

    Started by lversant80‎, 01-25-2018 07:04 AM
    • Replies: 3
    • Views: 1,015
    02-15-2018 05:49 AM Go to last post
  8. Angry Why our system is so slow?

    Hi Whats wrong with our system? Everything works slow. System restart is slow. System crash or halted. Connection to our printer is not stabile Fiery takes about 35-40% CPU time and use about 80% memory. Why so much? We really need help with this. Few pics included

    Started by pVeli‎, 02-12-2018 07:59 AM
    • Replies: 5
    • Views: 765
    02-14-2018 12:54 PM Go to last post
  9. Question Fiery Hot Folders on FTP?

    Hi all, I was hoping I could ask if someone has ever created a F.Hot folder on an FTP. The reason I ask is because we have an assortment of F.Hot folders built for different jobs and would like to essentially plum our W2P products into these folders. The workflow I have in mind would be...

    Started by Beaniie‎, 02-12-2018 08:00 AM
    fiery hot folder, ftp, imposition, properties, workflow
    • Replies: 2
    • Views: 573
    02-12-2018 05:13 PM Go to last post
  10. Unable to install -- Persistent "Restart Required" despite restarting

    Hello there: I am trying to install Fiery Command Workstation on a Windows 8 computer. When I attempt to open the downloaded file (Fiery-Software-Manager), it says "Restart Required. You must restart your computer in order to continue." I have restarted multiple times and it does not seem to...

    Started by jakemi11er‎, 01-16-2018 12:36 PM
    fiery command workstation, install, restart, restart required
    • Replies: 4
    • Views: 1,857
    02-12-2018 08:58 AM Go to last post
  11. Post MIC-4150 on new KM 1250 workflow.

    I am trying to recreate a workflow that was using a 1200 PCL driver to create .prn files that would run on 4 different 1200's at my account. What I am replacing them with is 1250's with MIC-4150's. We had to create a PS printer that would print to file since the Fiery's did not understand the PCL...

    Started by slywy5‎, 01-31-2018 03:44 PM
    • Replies: 1
    • Views: 695
    02-06-2018 05:55 PM Go to last post
  12. Properties takes 2 minutes to load

    Hi all. I'm hoping the community can help me out with a long standing issue. We have a J75 printer connected to a Fiery controller and it has always been very slow to bring up the printer properties. It usually take around 2 minutes just to display and locks up the PC whilst it is waiting. We...

    Started by mattltm‎, 02-02-2018 02:18 AM
    • Replies: 3
    • Views: 748
    02-02-2018 04:26 AM Go to last post
  13. Jobs not showing in printed que EX 80

    The stand alone EX 80 is connected to a xerox versant 180. We send jobs to the hold que so we can change the properties. Then we print the job. The job never shows up in the printed que. We have a c75 too. The c75 with an ex 75 all the jobs we print show up in the printed que. How can...

    Started by Darrowrobroy@gmail.com‎, 01-26-2018 07:53 AM
    • Replies: 4
    • Views: 803
    01-30-2018 08:45 AM Go to last post
  14. Wink Always 2 sided printing generic driver

    Hi, there’s a strange situation on ImagePass P1 connecte on a Canon 5560 advance. when i use generic driver for P1 on server 2016 and a user want to print 2 page at 1 side, the document is always 2 sided printing ... Thanks for help. Steph Demers

    Started by Steph Demers‎, 01-29-2018 10:13 AM
    • Replies: 0
    • Views: 512
    01-29-2018 10:13 AM Go to last post
  15. RE: Fiery E-42b or E-22b Gigabit Crossover Cable

    Is the Fiery E-42b or E-22b Gigabit Crossover Cable a unique cable that must be EFI branded or is it just a normal Gigabit Crossover Cable? Everything I find on it tells me it is just a standard gigabit crossover cable with grounders on each end. I have a Fiery E-42b without an interface cable...

    Started by JasonB‎, 01-24-2018 10:06 AM
    • Replies: 1
    • Views: 844
    01-25-2018 09:42 AM Go to last post
  16. Fiery XF Linearisation won't work?!?!

    Hello all, I am using Fiery XF ver 6.2.2 on windows 10 with an Epson 7890 Pro Spectroproofer, the colour has shifted and is getting harder to pull back with optimisation, when I try to re-linearize or start from scratch in colour tools it seems to print out and measure ok, in other words it goes...

    Started by Adder69‎, 01-25-2018 07:33 AM
    • Replies: 0
    • Views: 647
    01-25-2018 07:33 AM Go to last post
  17. Back up of EFI Drive

    Hi all, I have an external storage option which i intend to use for archiving jobs from the Fiery. I use CWS 5 on a Windows 7 pc However i was wondering if this can at all be done automatically. Windows gives an option of automatic back up and I can select the EFI drive. My question is,...

    Started by lversant80‎, 01-23-2018 09:46 AM
    • Replies: 2
    • Views: 779
    01-25-2018 01:29 AM Go to last post
  18. Exclamation Settings different after job sent from Indesign. Indesign Preset dont save settings.

    I have just started having trouble with sending print jobs from Indesign on 2 different computers. I will choose the paper and printer settings in the driver when sending the print job, but sometimes when the job appears on the Fiery server the settings are different than what I chose when printing...

    Started by allengambrell‎, 01-24-2018 09:03 AM
    • Replies: 0
    • Views: 1,541
    01-24-2018 09:03 AM Go to last post
  19. MIC-4150/Bizhub 1250 Paper Catalog

    I have a new MIC-4150 (SP2) controller for a BH1250 running CWS 6. I cannot see any paper catalog entries from the press. In CWS/substrates the list is empty except for what I have assigned to drawers. I cannot see the other 30ish paper catalog entries. I don't remember having this problem shortly...

    Started by sshoaf1‎, 01-23-2018 07:13 PM
    bh1250, mic-4150, paper catalog
    • Replies: 1
    • Views: 985
    01-23-2018 08:07 PM Go to last post
  20. Networking-Voice Over IP protocol

    I have a Bustled Fiery- FS200, going into a University that uses Voice Over IP for their protocol. Is the Bustled Fiery compatible with this in regards to printing files from the network. Thank you, Sue

    Started by susan sarwark‎, 01-19-2018 04:17 PM
    • Replies: 1
    • Views: 1,471
    01-23-2018 09:44 AM Go to last post

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