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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 21,765
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 46,965
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 23,615
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 25,247
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 19,653
    03-06-2015 01:11 PM Go to last post
  1. Fiery Uninstaller for Windows 7

    I have a Windows 7 (64-bit) machine where I'm attempting to uninstall Fiery Software Manager and Fiery User Software - Previously, I have tried the following: + Control Panel > Programs and Features > Uninstall - failed (it's still there) + I've combed through every individual...

    Started by FieryQuest‎, 02-15-2017 02:15 PM
    windows 7 uninstaller
    • Replies: 1
    • Views: 2,136
    08-20-2017 11:08 PM Go to last post
  2. Archive tab problem - hold option now unavailable

    Problem with archive files in the archive tab in the job center, we archive a lot of our files to an external USB, we can still see all the files in the archive tab however we are now unable to put the archive files into the held queue as the hold option is no longer available, only delete and...

    Started by buts64‎, 08-17-2017 02:12 AM
    • Replies: 1
    • Views: 1,317
    08-17-2017 03:40 AM Go to last post
  3. Question need help

    Hello I 'm working on a project of automating job submission to a fiery server FS100 with an MGI meteor printer and i have to submit a job from our system software (coded in java) to the fiery server with respect to these requirement: - The number of copies of each job submit to fiery...

    Started by slimj‎, 08-11-2017 09:26 AM
    job submission
    • Replies: 3
    • Views: 709
    08-14-2017 09:06 AM Go to last post
  4. Slow when launching Import Job function

    Hi, I have a customer having an issue when they launch the Import Job function on one of their PCs. It takes about 20-30 seconds when they press Import Job or accessing it through File > Import Job. Other functions launching fine (Paper Catalog, Fiery Configure, Import Archived Job). ...

    Started by 17386‎, 08-13-2017 09:08 PM
    • Replies: 0
    • Views: 520
    08-13-2017 09:08 PM Go to last post
  5. Xerox Fiery EX560 Type YAA

    Our Customer having the above server has lost the system CD / DVD.. It's on WIN XP Pro 64. Can you please help in providing the link for the sys cd and fiery driver cd for the model mentioned above.. Thanks..

    Started by sampathr‎, 08-11-2017 11:40 PM
    • Replies: 1
    • Views: 685
    08-13-2017 06:14 AM Go to last post
  6. Post Crop Marks channging bleed values

    Hello, Okay here is my question. When I use InDesign and add crop marks or bleed marks to my file for final production, it becomes resized e.g. 4.25 X 6.25 results in 4.58 X 6.58. What am I doing wrong. I have tried every combination to produce as I intended. Any help in this would be...

    Started by aneel‎, 08-10-2017 09:19 PM
    • Replies: 2
    • Views: 576
    08-11-2017 01:54 PM Go to last post
  7. Ex-p 2100

    I have a EX-P 2100 that suffered some damage. I and had the replace the HDD's, and the Motherboard. My issue is when I attempt to load software I only get the "Platform Utilities" option. I have attempted to reset BIOS from the set up, and by removing the battery. I'm stuck in a $$ hole and...

    Started by K.scottcanada‎, 08-10-2017 09:12 AM
    • Replies: 1
    • Views: 687
    08-10-2017 11:37 AM Go to last post
  8. Mx-pe12 & cws 6

    Hi, Can anyone tell me if Command Work Station 6 will work with a Sharp MX-PE12 Fiery server for the MX-6580-7580 MFP. I was in the webinar yesterday and it was stated that it will only work with Fiery server version 10 or higher. When I printed off a config sheet it shows software FS200 version...

    Started by PaulMo‎, 08-10-2017 08:20 AM
    • Replies: 1
    • Views: 407
    08-10-2017 08:46 AM Go to last post
  9. Exclamation custom paper size c1060 issue

    Hello, I have IC-415 Fiery connected with the latest CWS. I am trying to set up bypass tray custom paper size of 4.00 by 6.00 to print on 4 x 6 media stock. The error I am getting is when I try to send this job from hold queue, c1060 pops up an error that "I need to select face-up" with a...

    Started by aneel‎, 08-07-2017 06:30 PM
    bypass tray, custom page sizes, issue, print issues
    • Replies: 4
    • Views: 600
    08-08-2017 12:48 PM Go to last post
  10. Unhappy DocuColor / EXP50 Not Recognizing Custom Paper Profiles Settings From The Printer

    Specs: DocuColor 5000 with Fiery EXP50 Graphic Arts Package Problem: I recently purchased a Docucolor 5000 / Fiery EXP50. I'm loving the Fiery Work Station (first time user) but cannot print using the custom paper profile settings from the printer. The Command Workstation simply wont...

    Started by Andres‎, 08-05-2017 10:04 PM
    • Replies: 2
    • Views: 875
    08-06-2017 04:41 PM Go to last post
  11. Running Fiery Hot Folders program as a service

    I saw a post that was 5 years old on this and was just wondering if Fiery Hot Folders had the capability to start automatically by running as a service. Does anyone know? Thanks

    Started by jpink‎, 08-03-2017 06:09 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,657
    08-06-2017 01:02 AM Go to last post
  12. Running Fiery Hot Folders program as a service

    I saw a post that was 5 years old on this and was just wondering if Fiery Hot Folders had the capability to start automatically by running as a service. Does anyone know? Thanks

    Started by jpink‎, 08-03-2017 06:02 AM
    • Replies: 0
    • Views: 928
    08-03-2017 06:02 AM Go to last post
  13. Integrated Fiery E200-05 on a Xerox C60/C70

    Will an Integrated Fiery E200-05 from a Xerox 570 work on a Xerox C60/C70 if you load the proper software? Someone told me that it would because the C60/C70 series directly replaces the 560/570 -- is this correct? I wanted to check before running through what could be a wild goose chase. Thanks...

    Started by JasonB‎, 08-02-2017 04:36 PM
    • Replies: 1
    • Views: 524
    08-02-2017 07:13 PM Go to last post
  14. Thumbs down Xerox 700 print job not starting untill all pages have been processed

    This is very strange I have a Xerox 700. I print 100% color AND sometimes the printer does not start printing untill ALL pages have been processed in the CWS... Any idea?

    Started by info@alstmarketing.com‎, 07-31-2017 02:05 PM
    • Replies: 2
    • Views: 671
    08-02-2017 05:59 AM Go to last post
  15. Smile Image shift not holding fast

    Good morning all, Imust be doing it wrong! I have a 400 page PDF to print out and it is a numbered 14 up document. In setting up I want to get the registration between front and back correct so, I set the print properties to print pages 1 -2 as a makke ready test, set the image shift to where ai...

    Started by Steve Warren‎, 07-23-2017 05:30 PM
    • Replies: 1
    • Views: 1,237
    07-24-2017 09:07 AM Go to last post
  16. A specific type of PDF crashes S-2 through hotfolder, but not through Acrobat

    Hi, I have a 1-page pdf that is created by our server for our job ticket. This pdf prints fine going from Acrobat Reader DC to the S-2 (8e), but the S-2 crashes as soon as this same file is processed through the Hotfolder. ("Please Wait...", and the CW loses contact...until we switch it off and...

    Started by naguszed‎, 07-13-2017 12:47 PM
    s2 pdferror
    • Replies: 2
    • Views: 1,407
    07-17-2017 09:03 AM Go to last post
  17. Question IC-308 / FS150 Pro: Where are the printable color tables?

    Hi! Today I wanted to print the Fiery's built in Pantone sheet in order to do some color lookups but to my surprise, that feature disappeared. First I thought this might be somewhere else in CWS 6 but then I realized that it's also gone in CWS 5. I know that I can still select some Pantone...

    Started by oxident‎, 07-13-2017 12:37 PM
    • Replies: 2
    • Views: 3,280
    07-13-2017 02:43 PM Go to last post
  18. Waiting for Restarting

    i have a Konica 1250P with a MIC-4150 BW controller. Randomly the end users will get a message saying "waiting for restarting" when they send a job to print. The job will print if they choose force print. All of the job properties are correct and when it does happen, it happens to all of the jobs....

    Started by mgm19817‎, 07-13-2017 12:35 PM
    • Replies: 1
    • Views: 1,415
    07-13-2017 12:56 PM Go to last post
  19. Question How to apply FreeCrease setting to multiple jobs?

    Hi! I'm quite sure it isn't supported but does anyone know how to apply custom crease positions to multiple jobs at once? As these settings can only be done in the FreeCrease web application and can't be done within the regular job properties, it is a quite complicated workflow. It would...

    Started by oxident‎, 07-12-2017 10:36 PM
    • Replies: 0
    • Views: 1,068
    07-12-2017 10:36 PM Go to last post
  20. Thumbs up Advanced VDP

    Morning, Anyone has tutorials or documentation about the more advanced Fiery VDP features, namely the "Enable enhanced FreeForm" checkbox and the "File search path" textbox? It seems that should enable much more than the usual sandwich....

    Started by DragonLeaves‎, 07-04-2017 06:13 AM
    • Replies: 2
    • Views: 1,470
    07-12-2017 09:14 AM Go to last post

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