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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 25,099
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 56,258
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 27,997
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 30,798
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 22,538
    03-06-2015 01:11 PM Go to last post
  1. Xerox C70 with Booklet Maker

    We have a new C60 with an Embedded Fiery.. It has the Standard Finisher with a Booklet Maker and Square Fold Trimmer.. Out of the box, the machine will allow an 80 page (20 sheets) book to be folded/stapled. A technician can update the machine with a new NVM to allow a 100 page (25 sheets) book...

    Started by RafterDan‎, 10-16-2017 07:18 PM
    • Replies: 1
    • Views: 798
    10-16-2017 11:55 PM Go to last post
  2. PS undefined error, offending command "get" Sharp 6500 PE10

    I have a Sharp MX-6500 with a MX-PE10. I am getting the error- PS undefined error, offending command "get" - when i am trying to print out calibration pages. It does it for both ES-1000 and the ColorCal. The server has version 1.1 and all the updates available (Microsoft and fiery, the fiery prints...

    Started by jsirmans‎, 07-12-2017 01:32 PM
    mx-pe10, offending command get, pe10, ps undefined error, sharp mx-6500
    • Replies: 1
    • Views: 2,319
    10-16-2017 09:59 PM Go to last post
  3. EOL of Fiery server / OS support cycle

    Hi! After reading about Win10 support for FS200 Fierys, I worry a little bit about OS support for FS150 systems. We recently acquired an FS150 based IC–308 and I‘m wondering what will happen at the end of 2020, the time, Microsoft‘s support for Win7 ends. The investment is calculated to last at...

    Started by oxident‎, 10-11-2017 01:41 PM
    • Replies: 2
    • Views: 719
    10-12-2017 12:27 PM Go to last post
  4. checking back in on Windows 10

    didn't really mean that to rhyme... we just heard from our Xerox rep, when looking at a Versant 180 as an upgrade, that the FS200 Pro/FS200 is going to run on Windows 10. is that correct? i haven't seen it anywhere else. will it support the HDD encryption as well? many thanks in advance.

    Started by mojoprime‎, 10-02-2017 07:32 AM
    • Replies: 1
    • Views: 1,258
    10-11-2017 10:56 AM Go to last post
  5. Fiery with CWS4 cannot connect to Xerox 700

    Hi. I recently got a Fiery EX700 with CWS 4 on it and I am trying to connect to the Xerox 700 (EXP700). I have a new cable on order, not sure what else to try, maybe someone can help here. CWS will see the printer EXP700 at IP 127.0.0.1 but it cannot print to it (see attached). I can send a...

    Started by donkur‎, 10-10-2017 06:18 AM
    • Replies: 0
    • Views: 1,514
    10-10-2017 06:18 AM Go to last post
  6. Envelope Print Settings

    I have not been successful in printing envelopes. No matter what settings I make - I get an incorrect paper size error. AT THE PRINTER: I changed the bypass tray Paper Type to Envelope. But then, the SIZE of that envelope seems to be a mystery. The only size option I have that coincides...

    Started by MrsMoe‎, 02-05-2016 12:46 PM
    envelopes, paper size, print settings, tray setting
    • Replies: 6
    • Views: 4,395
    10-09-2017 11:49 AM Go to last post
  7. Mixed Size Printing

    For the last 5 years we have been running a Xerox CP1000 and Fiery EX1000 RIP, on occasion we had to run jobs where the PDF file consisted of mixed sizes, A4 and A3, by just inputting the stock weight and having both sizes of paper available, the printer would happily churn out pages of A4...

    Started by Jones_Ed‎, 10-04-2017 01:24 AM
    • Replies: 5
    • Views: 1,074
    10-04-2017 04:11 AM Go to last post
  8. Fiery driver doesn't detect new square-fold finisher

    Good morning, I'm working with a Canon C750 with a booklet maker and face trim finishing. We have a G100 embedded Fiery, all of this was recently installed maybe a month ago. We just had the square fold finishing installed and we are unable to see it in the driver. We have tried to refresh...

    Started by elthran‎, 09-29-2017 06:53 AM
    • Replies: 2
    • Views: 1,215
    10-02-2017 02:05 PM Go to last post
  9. Issues with hole punch and 2 to a page

    Hello, we have a new xerox c70 with the fiery v2.0. We seem to have an issue where it will not hole punch if you choose to print 2 to a page. It lets you choose it as if it should work, but when you print out it doesn't actually 3 hole punch. When you turn off the print 2 to a page and only print 1...

    Started by jboone‎, 09-27-2017 06:05 AM
    • Replies: 1
    • Views: 875
    09-27-2017 09:58 PM Go to last post
  10. E-41A Win7 HDD

    Is it possible to install a larger HDD in Fiery than is currently installed.

    Started by dragoth‎, 12-08-2015 04:02 PM
    • Replies: 2
    • Views: 2,250
    09-27-2017 02:57 PM Go to last post
  11. Bustled Fiery LED Error 25

    Thought I had my Fiery working. It was locked up for since it was moved. Finally unplugged power cord from Xerox 252 and plugged directly into wall and Fiery booted. Put power cord back to copier and all was well for two days. I could print and access the Fiery with the command workstation and...

    Started by mark@herradaprinting.com‎, 09-04-2017 08:31 AM
    fierty wont comletly boot, led status 25
    • Replies: 1
    • Views: 1,543
    09-22-2017 02:15 PM Go to last post
  12. Unhappy PCL file can not be printed to Letter LEF paper. (RISO FS2000C)

    How can we print PCL file to Letter LEF paper. We have tried to the following steps, but always, Letter SEF paper is required. Environment: Printer: RISO ComColor GD9630 Fiery: FS2000C Steps: 1. Load Letter LEF paper to printer trays. (do not load Letter SEF paper) 2. Import a PCL file to...

    Started by tnakamura‎, 09-20-2017 09:53 AM
    • Replies: 0
    • Views: 1,296
    09-20-2017 09:53 AM Go to last post
  13. PCL file can not be printed with LEF paper. (RISO FS2000C)

    I mistakenly registered 2 same threads. This thread does not need to answer. ---------------------------------------------- How can we print PCL file to Letter LEF paper. We have tried to the following steps, but always, Letter SEF paper is required. Environment: Printer: RISO ComColor...

    Started by tnakamura‎, 09-20-2017 09:49 AM
    • Replies: 0
    • Views: 810
    09-20-2017 09:49 AM Go to last post
  14. Gangup disables image shift

    Hi, I have a user that is trying to print the same image front and back on 11x17 paper using gangup layout. He needs the images front to back to line up (I'm assuming for trimming purposes) yet when he enables gangup it disables the image shift selection in finishing. Is there any way to get these...

    Started by PaulMo‎, 09-12-2017 09:49 AM
    • Replies: 1
    • Views: 1,671
    09-20-2017 08:59 AM Go to last post
  15. Thick paper problem

    Hi all, A colleague of mine is having trouble printing via the fiery driver (IC-414 controller on a KM C754e) Despite selecting "a4" and "plain paper" in the driver (which are set as defaults) when it comes to printing the printer thinks it needs to print onto thick paper, which is not loaded...

    Started by bencr‎, 09-20-2017 06:21 AM
    • Replies: 1
    • Views: 1,003
    09-20-2017 08:23 AM Go to last post
  16. Thick paper problem

    Hi all, A colleague of mine is having trouble printing via the fiery driver (IC-414 controller on a KM C754e) Despite selecting "a4" and "plain paper" in the driver (which are set as defaults) when it comes to printing the printer thinks it needs to print onto thick paper, which is not loaded...

    Started by bencr‎, 09-20-2017 06:02 AM
    • Replies: 0
    • Views: 745
    09-20-2017 06:02 AM Go to last post
  17. C9 Fiery Server, iso images of the system software

    One end user needs a copy of the System Software, user software (Full set of DVDs that comes with the system) to be able to restore the entire system software of his C9 Fiery Server computer. Are the .iso images available for download? If not, is there a part number to order the DVD set?

    Started by antonio.arce‎, 09-19-2017 08:02 AM
    • Replies: 0
    • Views: 710
    09-19-2017 08:02 AM Go to last post
  18. Question How to get paperinfo from job protocol? (mixmedia and paper color)

    why is the paper-color in the job protocol left? As a workaround i can use Paper catalog Name for instance: "A4_yellow_80gm" But if i use this paper as mixmedia and export the job protocol with mixmedia, then there is no paper catalog info for the mixmedia? So if using mixmedia and...

    Started by jbromber‎, 09-18-2017 05:27 AM
    • Replies: 0
    • Views: 1,852
    09-18-2017 05:27 AM Go to last post
  19. Printing from held queue

    How do you allow the default logged in "Guest" account to release jobs from the held queue, or set the default logged in account to the Operator account instead of the Guest Account? I tried going to the fiery web page / configure / Users and groups / Edited the Guest account / put a check mark...

    Started by jmccormick@documentva.com‎, 09-15-2017 08:25 AM
    guest, held queue, operator, printing
    • Replies: 0
    • Views: 1,411
    09-15-2017 08:25 AM Go to last post
  20. Paper Catalogue Duplicate Entries - Versant 80

    We are finding duplicate or even triplicate paper entries being created randomly and automatically in the paper cataloge. This is creating problems when jobs won't print even though the correct paper is loaded - The job must be cancelled and then the other paper entry selected for it to...

    Started by DALTAR Print‎, 08-14-2016 02:40 PM
    2 Pages
    1 2
    • Replies: 10
    • Views: 8,996
    09-12-2017 08:42 AM Go to last post

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