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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 26,233
    01-19-2018 02:26 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 28,672
    10-02-2017 01:17 PM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 69,085
    10-02-2017 07:40 AM Go to last post
  4. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 34,933
    06-13-2017 05:47 AM Go to last post
  5. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 38,537
    02-13-2017 03:47 AM Go to last post
  1. Fiery EX 80 with Performance Package

    How can I tell if my Fiery has the Fiery Performance Package capability on it? Would it say specifically in the Fiery Web Tools along with the released options on the EX 80? As far as released options I see that the unit has FREEFORM, GRAPHIC ARTS PACKAGE PREMIUM, and ILS, but I don't see...

    Started by JasonB‎, 12-04-2017 04:35 PM
    • Replies: 2
    • Views: 939
    12-07-2017 01:46 AM Go to last post
  2. Unhappy Can't Connet to Fiery Print Queues

    I hope this is the right forum. We have a network of half a dozen users and a few servers. 5 out of the 6 could not connect to the printers anymore (connection time out). I could, and 2 of our servers could as well. What I found is that from the systems that could, the following Windows...

    Started by moorefor‎, 11-07-2017 03:17 PM
    • Replies: 2
    • Views: 1,796
    12-04-2017 11:21 AM Go to last post
  3. VDI upgarde

    I have a customer looking to upgrade there print room to a VDI environment and was wondering if anybody had come across this. Regarding licensing there impose compose through the online licensing key. they currently run Command workstation on the client PC's not using the Fiery server.

    Started by Tonermonkey‎, 12-04-2017 09:01 AM
    • Replies: 0
    • Views: 672
    12-04-2017 09:01 AM Go to last post
  4. Fiery and/or Printer stops printing and processes data, will not restart

    We aren't 100% certain whether this is a Fiery issue or a Ricoh printer issue. Recently we were printing multiple copies of a document that was 2 pages in length, a simple front and back job, on a Ricoh Pro C7110s, using Fiery Command Workstation version After 200 copies or so, the...

    Started by PaylessCopyCenter‎, 11-28-2017 03:23 PM
    command workstation 6, communication, restart, ricoh, stall
    • Replies: 3
    • Views: 1,489
    11-29-2017 03:44 PM Go to last post
  5. Exclamation Hotfolder colour change issue.

    Hi, Recently I've set up a new workflow as we had to create a new yellow ink for the process colours, all other colours for the process remained the same. This was read in the usual way through the same spectrometer on a iT8 928 patch and had been optimised. When I print this from illustrator...

    Started by Jamesd24‎, 11-29-2017 06:13 AM
    • Replies: 0
    • Views: 760
    11-29-2017 06:13 AM Go to last post
  6. Konica C554e/C454e Fiery Text issues

    Windows 7/10 OS Version 1.2FD50 Adobe Acrobat DC Latest Source Presentations are made from Adobe PS CC, and exported to PDF then merged. Text is blurring no matter what specifications we set for image quality. I've done a lot research, and talked with Konica reps. They tried to say it's a...

    Started by nitoxys‎, 11-21-2017 12:48 PM
    • Replies: 4
    • Views: 1,223
    11-22-2017 08:22 AM Go to last post
  7. Ex-i 80 and orientation problems

    Hi, we're facing a strange problem with our EX-i 80. When we print two-sided documents first page comes out perfectly but the following come out rotated 90°. This happens when printing from a Windows machine using latest drivers. Are there any patches we can apply to the EX-i server to overcome...

    Started by kaika313‎, 11-17-2017 02:24 AM
    ex-i 80, orientation, versant 80
    • Replies: 3
    • Views: 3,309
    11-21-2017 06:09 PM Go to last post
  8. Xerox C70 with EX C60/ C70

    I have a EX C60/ C70 that needs a software reload but I dont have the disc. I contacted my local dealer and they wont sell them to me because "I didn't buy if from them". Is there a way to buy them directly from EFI? Thanks for your response.

    Started by K.scottcanada‎, 11-07-2017 03:56 PM
    • Replies: 1
    • Views: 984
    11-17-2017 03:06 AM Go to last post
  9. Transparencies

    Hi. Our film processor is broken. We were wondering how to print our transparancies to use to make printing plates. If possible, what paper is recommended. Thanks.

    Started by PPI58‎, 11-16-2017 12:36 PM
    • Replies: 1
    • Views: 604
    11-17-2017 02:46 AM Go to last post
  10. Fiery Quicktouch is not responding

    When you start the fiery ex180 the quick touch stuck with Installing update, dont reboot message in the screen. I am able login into the fiery and only quick touch is unresponsive. I tried to restart the server and no success. Any suggestions?

    Started by m.bharani‎, 11-15-2017 05:45 AM
    • Replies: 1
    • Views: 1,602
    11-15-2017 11:29 AM Go to last post
  11. Question Upgrading finisher / does the Fiery recognize it automatically?

    Hi! I'm wondering if the Fiery recognizes a change in the printer's capabilities automatically. For example, if I'll add an SD513 to a KM1070 and make sure, the printer itself is properly configured in terms of firmware/dip switches, do I need to reload the Fiery system software on my IC-308v2...

    Started by oxident‎, 11-10-2017 05:05 AM
    • Replies: 2
    • Views: 1,620
    11-10-2017 08:19 AM Go to last post
  12. PS undefined error, offending command "VDPCache_SetNoFullVDPMachinery"

    Hi- I installed a Ricoh Pro C5100S at customer site. Printed Fiery config page successfully. Installed Ricoh PPD on Mac 10.12. I printed two documents which hung up at the copier until I manually specified paper tray, then they printed fine. I then installed the EFI driver, and have not been...

    Started by mremore‎, 11-06-2017 03:32 PM
    • Replies: 1
    • Views: 779
    11-09-2017 06:29 AM Go to last post
  13. Imposition Problem

    Hello I was hoping that someone may be able to help me with an imposition problem that I have encountered. We currently have a Canon image press C7000VP and am running Fiery Workstation 5.3. I have a job that comes in twice a month and consists of around 350 individual books. They are the same...

    Started by Grant‎, 11-06-2017 09:50 AM
    • Replies: 4
    • Views: 908
    11-08-2017 01:07 PM Go to last post
  14. filename change to * .tmp

    Hi When I send a file to the fiery from a hot folder, the file name is changed and replaced by a * .tmp If we have several files to print it is difficult to recognize the files between them. Would you have a solution please? see the attachment Best regard SteeveM

    Started by SteeveM‎, 10-27-2017 01:54 AM
    • Replies: 3
    • Views: 1,118
    11-07-2017 05:10 AM Go to last post
  15. Fiery output simulation

    Hi all Someone tells me it's possible to simulate all output machines any brand with any finisher on a Fiery. Does anyone know how to activate this? Thanks

    Started by Bogdan apostol‎, 11-03-2017 01:30 AM
    • Replies: 2
    • Views: 1,402
    11-07-2017 01:06 AM Go to last post
  16. Font halftone different than vector art halftone

    Hello We currently have a Canon ir5030 with imagepass B-1 Fiery controller. Our marketing department finds that they need to outline fonts in order for them to print well. This is the case when printing from InDesign, Illustrator, Acrobat or when opening a PDF in Command Workstation. I've...

    Started by designmule‎, 02-01-2017 11:24 AM
    • Replies: 5
    • Views: 4,732
    11-06-2017 02:02 AM Go to last post
  17. Question Replaced Epson SC7900 with Epson P7000

    EFI Software Version 4.5.5 Windows 7 We currently have hot folders set up and I want to use existing workflow and device setup in the system manager. 1) I am unable to enter the IP address of the new printer. 2) I cannot find a color profile or driver to load into the system manager. ...

    Started by William‎, 11-03-2017 04:18 PM
    • Replies: 1
    • Views: 673
    11-05-2017 05:08 PM Go to last post
  18. E-7200 Stuck at "Booting the Kernel"

    I have a Ricoh MP C7501SP that I purchased second hand - it was supposed to include a Fiery E-7200 controller but did not. I was able to find one from another source and purchased that. It came with nothing but a power cable and when I hooked it up to a monitor to ensure all the necessary patches...

    Started by mrsjetset‎, 11-04-2017 08:44 AM
    booting the kernel, e-7200, mp c7501
    • Replies: 0
    • Views: 574
    11-04-2017 08:44 AM Go to last post
  19. Remote access to fiery server

    Hello, Is there a way to remotely connect to a fiery server and access command workstation. We are currently in the same office/network as our Konica printer. We are moving to another office and we still would like to be able to send jobs to the printer. Is FTP an option? Any advice would...

    Started by michael102479‎, 10-18-2017 01:32 PM
    command work station, remote access
    • Replies: 3
    • Views: 2,192
    11-03-2017 04:12 PM Go to last post
  20. Load 11x17" in a tray and associate it with the tray", for every print job

    FCW says "Load 11x17" in a tray and associate it with the tray", for every print job. I try to print on 8-1/2x11" paper and I get the same error every time. Does anyone know what I can do to fix this? It just sits there until I cancel it or rush print. If I rush print it then it prints on 11x17"...

    Started by BKAHL‎, 10-30-2017 01:16 PM
    2 Pages
    1 2
    • Replies: 15
    • Views: 2,044
    11-03-2017 06:33 AM Go to last post

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