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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 273
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,871
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,355
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,283
    02-13-2017 03:47 AM Go to last post
  1. Fiery EX-P2100 boot error 'Error Occurred(0) causing lockups

    Hi Team, one of our customers is having problems with HDD corruption causing problems such as job lockups. I have attached a photo of the boot error. It is fixed temporarily by doing a system restore from HDD and will get rid of the HDD error but a week later it returns. The customer can do a...

    Started by Hoges‎, 03-19-2018 03:31 PM
    • Replies: 0
    • Views: 440
    03-19-2018 03:31 PM Go to last post
  2. Xerox C75 with FS100 fiery

    I am trying to configure the integrated fiery on my Xerox C75. When I launch the configure/setup I get a java error. I am using a windows 10 pc, tried with a windows 7, same problem. Any ideas what the issue is? Any ideas will help.

    Started by big mike‎, 03-07-2018 04:53 PM
    • Replies: 0
    • Views: 592
    03-07-2018 04:53 PM Go to last post
  3. Need Help Understanding Type Quality & Color Optimization

    Hello everyone. My first time posting and honestly Iím not sure where to look for these answers. Weíre using Fiery XF 6.3 to send to our Jetrion 4900. Iím having issues with gradients dropping out at unexpected areas and some banding in gradients. Iíve been trying to get some info from Xeikon so I...

    Started by Will S‎, 03-06-2018 10:47 AM
    clean colors, color optimization, enhanced, smooth, type quality
    • Replies: 1
    • Views: 644
    03-06-2018 12:12 PM Go to last post
  4. Impose defaults to saving flattened pdf

    Hi, I have an FS-150 Pro with system software 1.21 SP1 connected to a Canon C750. When the user imposes a job it defaults to saving a a flattened PDF. He has another Canon C700 with a G100 that defaults to DBP. Any suggestions why the FS-150 might default to flattene PDF? Using CWS

    Started by dwells4487‎, 03-05-2018 12:50 PM
    • Replies: 1
    • Views: 589
    03-05-2018 01:52 PM Go to last post
  5. DUAL IP setup

    hi we are installing an altalink Xerox C80xx with an EFI connected to it in normal process, the xerox gets an ip 100.100.100.x but then some EIP applications on machine are not working, since they need special ports, like 9191 and etc ... in fiery TCP IP filtering, i dont see an option to add...

    Started by Fabio.Pergola‎, 02-28-2018 07:09 AM
    • Replies: 2
    • Views: 667
    03-02-2018 05:34 AM Go to last post
  6. Xerox 252 and X3eTY reinstalation

    Hi, I have Xerox 252 and integrated Efi Fiery controler X3eTY. Yasterday the HDD was broken. I have 2 questions: 1. Can I use SSD drive ? 2. Where Can I found software to reinstall RIP.

    Started by lokocool‎, 02-28-2018 12:49 AM
    • Replies: 0
    • Views: 585
    02-28-2018 12:49 AM Go to last post
  7. Imposition Problem

    Hello I was hoping that someone may be able to help me with an imposition problem that I have encountered. We currently have a Canon image press C7000VP and am running Fiery Workstation 5.3. I have a job that comes in twice a month and consists of around 350 individual books. They are the same...

    Started by Grant‎, 11-06-2017 09:45 AM
    • Replies: 2
    • Views: 2,984
    02-27-2018 11:26 AM Go to last post
  8. EX C60/C70 mystery boot down...

    We at COTG Xerox received a FIERY EX C60/C70 who's hard drive was pulled (the unit was a Xerox NCO end of lease purchase) and I loaded the version 1.0 software and the second it should come to IDLE the unit shuts down. So then I thought, it take the software every boot so, this must be legitimate...

    Started by JasonB‎, 02-22-2018 09:36 PM
    • Replies: 0
    • Views: 565
    02-22-2018 09:36 PM Go to last post
  9. Xerox C70 with Fiery EX-I will not connect

    We have an issue with several Xerox C70's with EX-I Fierys. These machines which are all at different accounts have just stopped connecting. Most of the time they show symptoms of needing a reload, Then relatively soon after the reload they will no longer connect to the machines. On some of these...

    Started by johnsproule‎, 02-22-2018 08:56 AM
    c70, communication, connection problem, ex-i, xerox
    • Replies: 0
    • Views: 622
    02-22-2018 08:56 AM Go to last post
  10. Monza Error

    HI There, We have been getting intermittent errors saying "Fatal error in MONZA plugin" Any idea what causes this and how to get rid of it. A system reboot fixes it for a while but it comes back. Any idea what causes this and how to get rid of it? We had the same thing a while back and I...

    Started by Plasticraft‎, 01-19-2018 07:58 AM
    fatal error, Fiery, monza
    • Replies: 2
    • Views: 1,103
    02-21-2018 07:06 AM Go to last post
  11. Fiery XF 5.2.2

    Hi There, I am running an EFI Vutek UltraVU3360. Sometimes I need to print jobs the full 126" but Fiery will only allow me to rip up to 124.4'. Is there a way to over ride this. Right now my work around is to rip through ColorBurst, but I know a windows upgrade is in our future and ColouBurst...

    Started by Plasticraft‎, 02-20-2018 06:33 AM
    3360. print width, ultravu, xf 5.2.2
    • Replies: 0
    • Views: 651
    02-20-2018 06:33 AM Go to last post
  12. printer is in an error state...

    i have a ic-406 running in a konica c352, it was printing so nice, but months ago i am seeing "the printer is in an error state", i just can print 1 file, if we add more files, CWS freezee and if we try to print by windows, i see "printer is in an error state". printer is good, i removed the fiery...

    Started by blaxito‎, 02-19-2018 12:35 AM
    • Replies: 1
    • Views: 963
    02-19-2018 04:25 PM Go to last post
  13. Configuring HD controller

    Hi, We have a Fiery Server Model MXP-01 (P/N 45005151) - when powering up we are getting a "Configuring HD controller..." message and it stay on the screen. if we hit reset its stuck at "loading..." Have no knowledge of this product - in place since probably 2004 and this is the first issue...

    Started by MKeanePenn‎, 02-12-2018 08:45 AM
    • Replies: 7
    • Views: 944
    02-18-2018 10:43 PM Go to last post
  14. Fiery Scan to Mailbox abd preview

    We have a Versant 180 that is fully patched up and trying to get an image preview on the Webtools page when we go to the Docs tab. We see all the scans that were delivered but when you click on the link for the file, it gives us "No Preview Available". I've dug through the fiery config and the...

    Started by josefsj‎, 02-15-2018 11:37 AM
    • Replies: 1
    • Views: 972
    02-16-2018 03:54 AM Go to last post
  15. Archiving - deleting jobs and retrieving jobs questions.

    Hello CWS 5 - with external fiery. I did a test on archiving and retrieving jobs. and have a few questions... 1. I archived a test job to an external hard drive - then with the external hard drive still plugged in I deleted the test job from the Archived list on the CWS. And it also...

    Started by lversant80‎, 01-25-2018 07:04 AM
    • Replies: 3
    • Views: 1,047
    02-15-2018 05:49 AM Go to last post
  16. Angry Why our system is so slow?

    Hi Whats wrong with our system? Everything works slow. System restart is slow. System crash or halted. Connection to our printer is not stabile Fiery takes about 35-40% CPU time and use about 80% memory. Why so much? We really need help with this. Few pics included

    Started by pVeli‎, 02-12-2018 07:59 AM
    • Replies: 5
    • Views: 847
    02-14-2018 12:54 PM Go to last post
  17. Question Fiery Hot Folders on FTP?

    Hi all, I was hoping I could ask if someone has ever created a F.Hot folder on an FTP. The reason I ask is because we have an assortment of F.Hot folders built for different jobs and would like to essentially plum our W2P products into these folders. The workflow I have in mind would be...

    Started by Beaniie‎, 02-12-2018 08:00 AM
    fiery hot folder, ftp, imposition, properties, workflow
    • Replies: 2
    • Views: 661
    02-12-2018 05:13 PM Go to last post
  18. Unable to install -- Persistent "Restart Required" despite restarting

    Hello there: I am trying to install Fiery Command Workstation on a Windows 8 computer. When I attempt to open the downloaded file (Fiery-Software-Manager), it says "Restart Required. You must restart your computer in order to continue." I have restarted multiple times and it does not seem to...

    Started by jakemi11er‎, 01-16-2018 12:36 PM
    fiery command workstation, install, restart, restart required
    • Replies: 4
    • Views: 1,970
    02-12-2018 08:58 AM Go to last post
  19. Post MIC-4150 on new KM 1250 workflow.

    I am trying to recreate a workflow that was using a 1200 PCL driver to create .prn files that would run on 4 different 1200's at my account. What I am replacing them with is 1250's with MIC-4150's. We had to create a PS printer that would print to file since the Fiery's did not understand the PCL...

    Started by slywy5‎, 01-31-2018 03:44 PM
    • Replies: 1
    • Views: 720
    02-06-2018 05:55 PM Go to last post
  20. Properties takes 2 minutes to load

    Hi all. I'm hoping the community can help me out with a long standing issue. We have a J75 printer connected to a Fiery controller and it has always been very slow to bring up the printer properties. It usually take around 2 minutes just to display and locks up the PC whilst it is waiting. We...

    Started by mattltm‎, 02-02-2018 02:18 AM
    • Replies: 3
    • Views: 785
    02-02-2018 04:26 AM Go to last post

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