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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,211
    01-31-2019 09:05 AM Go to last post
  1. Konica Bizhub C454e with Fiery IC-414 - Cannot Print Config Page

    Machine can print jobs from Konica Driver. When fiery plugged in and powered on, can access settings / config, but cannot print PCL PS test pages or config pages. Also will not except jobs from fiery driver. Replaced VI board, VI cable Reloading system code today, but wondering if it is a...

    Started by sjjagemann‎, 02-14-2017 12:04 PM
    • Replies: 8
    • Views: 14,084
    03-06-2017 08:20 AM Go to last post
  2. Post Xerox Versant 80 EX80 will no longer start the Fiery bar on the windows top screen

    Our EX80 Fiery (External Fiery Controller) will no longer starts the Fiery Status Bar on the upper Windows screen. Printing is possible without errors. We had the error 4 weeks ago and reload the Fiery Server, installed all Windows und Fiery Patch and all works fine. I have already rebooted...

    Started by Enrico_K&D‎, 02-15-2017 01:13 AM
    • Replies: 4
    • Views: 11,333
    03-06-2017 02:33 AM Go to last post
  3. Missing Paper Catalog

    I have CW, I have lost my paper catalog, also lost the ability to add new paper to it, All media and paper options are gray. Any help would be greatly appreciated.

    Started by bfisher01‎, 03-01-2017 07:42 AM
    • Replies: 7
    • Views: 7,258
    03-03-2017 04:10 PM Go to last post
  4. Snmp

    My company is currently using an ex-2100demo unit. The unit seems to be querying our core router via SNMP. I tried to shut off SNMP from the web page (configure, Launch Configure) and that has not worked. When I shut SNMP off on the printer side no one can print. Is there some other place to...

    Started by sandspider‎, 03-03-2017 01:41 PM
    • Replies: 0
    • Views: 3,085
    03-03-2017 01:41 PM Go to last post
  5. Exclamation IC-408 on Konica Minolta C6501 motherboard replacement

    Hello, i need to replace a motherboard. How can i get a new one? Try everything. Please guide me to find this board. Regards Héctor

    Started by hperalta‎, 03-02-2017 09:08 AM
    ic-408, motherboard, replacement
    • Replies: 1
    • Views: 4,559
    03-02-2017 09:24 AM Go to last post
  6. Secure Print Options

    We are trying to set up a secure print system. Papercuts is not an option as the files being printed are huge, we've explored this already. We've also explored using the hold queue through command work station (we are a Mac environment but the CWS would be run on a Windows machine alongside the...

    Started by lfr1979‎, 02-22-2017 02:27 PM
    secure print, security
    • Replies: 2
    • Views: 6,780
    03-01-2017 03:58 PM Go to last post
  7. Exclamation Problems printing .Doc & . Docx using IC-416 Konica Minolta C558

    Printing a microsoft Word .Doc file with the setting substitute colors is comming out correctly. When i print the same document but then .Docx the output is different and the setting substitute colors is selected but the fiery is ignoring this value. Does anybody know?

    Started by Tim Snijder‎, 03-01-2017 05:36 AM
    • Replies: 0
    • Views: 4,534
    03-01-2017 05:36 AM Go to last post
  8. What version/type of Clone tool?

    Sorry if this is a repeat question, I couldn't find the answer anywhere. I'm running a Ricoh 9110 and a 7110 and my Clone Tool disk has disappeared. I have no idea what version I need. I also don't know if it's embedded or external server. I can't find anyone here who knows, either. Please help! ...

    Started by Bruce V‎, 02-15-2017 07:41 AM
    • Replies: 9
    • Views: 3,449
    02-27-2017 05:22 AM Go to last post
  9. Fiery E-7200 - U601 chip

    Hi, I am looking for the part number for U601 chip ( eprom) residing on the Video board of Fiery E-7200. I don't see the part number in the parts catalog. I have the following exact problem happening. This is the troubleshooting procedure mentioned in the service manual. I have changed...

    Started by nagarajs‎, 02-26-2017 06:51 AM
    • Replies: 0
    • Views: 4,077
    02-26-2017 06:51 AM Go to last post
  10. E-43A PS VMerror

    I have an E-43A on a Ricoh Pro C7110 that is throwing intermittent PS VMError's on PDF's that the customer is printing. The Job is eight 12 x 18 pages ripped at 48mb, It looks like VMerror is a memory error. I am trying turning off APPE and reducing the stored print jobs from 50 to 10 to see if...

    Started by Tosh Harding‎, 02-24-2017 12:31 PM
    • Replies: 0
    • Views: 2,309
    02-24-2017 12:31 PM Go to last post
  11. C Drive out of memory

    Hi! We receive a message "Out of Memory". We have to run a system clean, delete the temp folder and reboot. This only lasts for a few hours to a few days. Here is what we have: Windows 7 Professional, 64 bit 4 GB Ram, 3.6 usable C drive: 362 MB Free of 49.9 GB D drive: 857 GB Free of 865 GB...

    Started by eaglep‎, 02-21-2017 08:35 AM
    memory problems, out of memory, partition
    • Replies: 5
    • Views: 6,358
    02-22-2017 07:05 AM Go to last post
  12. IC308/IC415: Are interface cards compatible?

    Hi! Do you know if I can replace a faulty interface card in an IC308 with one from a working IC415?

    Started by oxident‎, 02-21-2017 11:06 PM
    • Replies: 2
    • Views: 4,585
    02-22-2017 06:16 AM Go to last post
  13. Fiery hard drives

    Is there any reason why we could not fit an SSD to a fiery to speed up the printing of large PDF's? and if anyone has actually done this did it improve the speed? i know my PC greatly benefited from one so would it on a fiery?

    Started by Cedricthebrave‎, 11-14-2016 02:58 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 14,911
    02-19-2017 01:11 PM Go to last post
  14. Fiery Software Manager - Restart Required

    When I install Fiery Software Manager on an end user workstation (Windows 7- 64-bit, Lenovo workstations), at some point, FSM will decide that it’s no longer going to cooperate with providing updates or with installations/downloads. When I launch Fiery Software Manager, I receive the following:...

    Started by FieryQuest‎, 02-15-2017 02:47 PM
    • Replies: 2
    • Views: 12,657
    02-17-2017 11:08 AM Go to last post
  15. Fiery IC-306 on a C6000L

    I ran into a strange issue with a customer that I've never seen before -- a premium Fiery Server that will not work on a printer that the equivalent base unit bustled Fiery will operate on. The customer needs more rip fire power and keeps crashing they IC-413 bustled Fiery because they are trying...

    Started by JasonB‎, 02-16-2017 01:27 PM
    • Replies: 2
    • Views: 3,772
    02-16-2017 04:08 PM Go to last post
  16. Font printing as boxes

    In the middle of a fairly large document, for 20-30 pages, every character of Calibri Bold printed as a box with a "?" inside it. When pre-flighting the PDF in Acrobat, it shows the fonts are all embedded, and there are no other errors we can see. After importing the PDF directly into the...

    Started by dbarbee‎, 01-27-2017 12:16 PM
    • Replies: 2
    • Views: 5,761
    02-16-2017 09:07 AM Go to last post
  17. Detailed Banner Page

    Hello All! I have a prospective customer that is currently running a customized KM Job Manager. I can replicate all of their workflow with Fiery options except for a quite detailed banner page that prints before each job. This page prints from a dedicated tray with specific info, i.e: UserID...

    Started by ShawnW‎, 02-15-2017 02:40 PM
    • Replies: 0
    • Views: 3,147
    02-15-2017 02:40 PM Go to last post
  18. Xerox C60 With Fiery - Pause print job to run copy

    When printing a job thru Fiery controller can user walk up to Xerox C60 pause current print jobs to make copies? Thanks

    Started by giggityp‎, 11-14-2016 10:53 AM
    • Replies: 1
    • Views: 4,560
    02-15-2017 01:45 AM Go to last post
  19. Konica Bizhub C454e with Fiery IC-414 - Cannot Print Config Page

    Machine can print jobs from Konica Driver. When fiery plugged in and powered on, can access settings / config, but cannot print PCL PS test pages or config pages. Also will not except jobs from fiery driver. Replaced VI board, VI cable Reloading system code today, but wondering if it is a...

    Started by sjjagemann‎, 02-14-2017 11:58 AM
    • Replies: 0
    • Views: 4,577
    02-14-2017 11:58 AM Go to last post
  20. Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 50,378
    02-13-2017 03:47 AM Go to last post

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