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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 24,778
    01-19-2018 02:26 PM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 27,288
    10-02-2017 01:17 PM Go to last post
  3. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 64,121
    10-02-2017 07:40 AM Go to last post
  4. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 32,646
    06-13-2017 05:47 AM Go to last post
  5. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 35,994
    02-13-2017 03:47 AM Go to last post
  1. xerox 550 image transfer adjustment to 'TRANSFER SETTING 150'

    I am using new matalik board and need to alter xerox 550 image transfer adjustment to 'TRANSFER SETTING 150'

    Started by efiruss‎, 03-09-2017 10:04 AM
    • Replies: 1
    • Views: 1,774
    03-09-2017 11:42 AM Go to last post
  2. xerox 550 image transfer adjustment

    I am using new matalik board and need to alter xerox 550 image transfer adjustment to 'TRANSFER SETTING 150'

    Started by efiruss‎, 03-09-2017 10:01 AM
    • Replies: 0
    • Views: 2,172
    03-09-2017 10:01 AM Go to last post
  3. 503 Service Unavailable

    Hello, Kyocera TA550ci Fiery System 9e Rel2 All updates applied to server This Fiery randomly gives the 503 error both pulling up the web page and logging into the System software from the copier control panel. Saw something about DNS in another post and have checked but nothing has changed...

    Started by johammer‎, 03-09-2017 08:36 AM
    • Replies: 0
    • Views: 1,993
    03-09-2017 08:36 AM Go to last post
  4. Question Advice: KM C2070 or C71hc?

    Hi! I'm facing the decision of buying a new printer to replace our C6000 (IC306). Can someone help me deciding whether to choose a recent C2070 or a C71hc, both equipped with an external Fiery. Main use is everyday print shop needs ;-) The C2070 is newer and has a nice scanner, I know, but the...

    Started by oxident‎, 02-18-2017 08:13 AM
    • Replies: 8
    • Views: 7,803
    03-09-2017 08:20 AM Go to last post
  5. Measurement not detected

    Hello all, Not your usual "Measurement not detected" problem. Job accounting is not on. Enhanced WSD and Enhanced WSD (SSL) are both on. Basically all settings are exactly the same on another similar machine at customer's site. Kyocera TA4550ci Fiery System 9e Rel2 All updates applied...

    Started by johammer‎, 03-09-2017 08:17 AM
    • Replies: 0
    • Views: 1,466
    03-09-2017 08:17 AM Go to last post
  6. Cannot access Configure after modifying DNS: Service Temporarily unavailable.

    Hi, This problem has happened twice to me once in a Xerox Versant 80 EXi-80 and a second time in a Xerox C60 EXi-C60 (embedded controllers). After setting initial network configuration, printer works fine. I enter Configure to set new DNS's. Reboot. Printing is still OK, but DNS info was not...

    Started by JLRodriguez‎, 02-23-2017 05:19 PM
    configure, efi, unavailable
    • Replies: 5
    • Views: 2,151
    03-09-2017 05:52 AM Go to last post
  7. Daylight Savings connection failure

    IC-413 Fiery controller on a Konica Minolta C7000 printer we installed in January, 2014. Twice each year, when the clocks shift between standard & daylight savings time, connections to the printer drop out. 50 end users. After 3 days with flaky print connections, in both March and again in October,...

    Started by Bob Lewis‎, 03-02-2015 10:46 AM
    • Replies: 8
    • Views: 14,822
    03-07-2017 05:36 PM Go to last post
  8. Smart canvas and fiery duplex a single page

    I have a smart canvas template that when ordered need to become two identical page and print head-head duplex when the come out of my fiery. I have an impose license but cant seem to find a way to make them a work on the fiery side. Does anyone know of a auto mated way via smart canvas to automate...

    Started by jdenney‎, 03-06-2017 09:15 PM
    • Replies: 2
    • Views: 6,068
    03-07-2017 06:45 AM Go to last post
  9. Fiery driver not sending finishing instructions in InDesign

    I have a Fiery E100 attached to a Konica Minolta C754. Our marketing department print or HDD store product brochures from Adobe InDesign CC as A4 booklets with Centre Fold and Stapling on Windows 10 Pro x64 to the Fiery. A problem started recently where the print server installed Fiery...

    Started by Gledhill IT‎, 05-20-2016 08:33 AM
    • Replies: 2
    • Views: 3,967
    03-06-2017 01:37 PM Go to last post
  10. Konica Bizhub C454e with Fiery IC-414 - Cannot Print Config Page

    Machine can print jobs from Konica Driver. When fiery plugged in and powered on, can access settings / config, but cannot print PCL PS test pages or config pages. Also will not except jobs from fiery driver. Replaced VI board, VI cable Reloading system code today, but wondering if it is a...

    Started by sjjagemann‎, 02-14-2017 12:04 PM
    • Replies: 8
    • Views: 10,825
    03-06-2017 08:20 AM Go to last post
  11. Post Xerox Versant 80 EX80 will no longer start the Fiery bar on the windows top screen

    Our EX80 Fiery (External Fiery Controller) will no longer starts the Fiery Status Bar on the upper Windows screen. Printing is possible without errors. We had the error 4 weeks ago and reload the Fiery Server, installed all Windows und Fiery Patch and all works fine. I have already rebooted...

    Started by Enrico_K&D‎, 02-15-2017 01:13 AM
    • Replies: 4
    • Views: 6,593
    03-06-2017 02:33 AM Go to last post
  12. Missing Paper Catalog

    I have CW 5.8.0.32SP2, I have lost my paper catalog, also lost the ability to add new paper to it, All media and paper options are gray. Any help would be greatly appreciated.

    Started by bfisher01‎, 03-01-2017 07:42 AM
    • Replies: 7
    • Views: 4,844
    03-03-2017 04:10 PM Go to last post
  13. Snmp

    My company is currently using an ex-2100demo unit. The unit seems to be querying our core router via SNMP. I tried to shut off SNMP from the web page (configure, Launch Configure) and that has not worked. When I shut SNMP off on the printer side no one can print. Is there some other place to...

    Started by sandspider‎, 03-03-2017 01:41 PM
    • Replies: 0
    • Views: 2,187
    03-03-2017 01:41 PM Go to last post
  14. Exclamation IC-408 on Konica Minolta C6501 motherboard replacement

    Hello, i need to replace a motherboard. How can i get a new one? Try everything. Please guide me to find this board. Regards Héctor

    Started by hperalta‎, 03-02-2017 09:08 AM
    ic-408, motherboard, replacement
    • Replies: 1
    • Views: 2,987
    03-02-2017 09:24 AM Go to last post
  15. Secure Print Options

    We are trying to set up a secure print system. Papercuts is not an option as the files being printed are huge, we've explored this already. We've also explored using the hold queue through command work station (we are a Mac environment but the CWS would be run on a Windows machine alongside the...

    Started by lfr1979‎, 02-22-2017 02:27 PM
    secure print, security
    • Replies: 2
    • Views: 4,150
    03-01-2017 03:58 PM Go to last post
  16. Exclamation Problems printing .Doc & . Docx using IC-416 Konica Minolta C558

    Printing a microsoft Word .Doc file with the setting substitute colors is comming out correctly. When i print the same document but then .Docx the output is different and the setting substitute colors is selected but the fiery is ignoring this value. Does anybody know?

    Started by Tim Snijder‎, 03-01-2017 05:36 AM
    • Replies: 0
    • Views: 2,881
    03-01-2017 05:36 AM Go to last post
  17. What version/type of Clone tool?

    Sorry if this is a repeat question, I couldn't find the answer anywhere. I'm running a Ricoh 9110 and a 7110 and my Clone Tool disk has disappeared. I have no idea what version I need. I also don't know if it's embedded or external server. I can't find anyone here who knows, either. Please help! ...

    Started by Bruce V‎, 02-15-2017 07:41 AM
    • Replies: 9
    • Views: 2,413
    02-27-2017 05:22 AM Go to last post
  18. Fiery E-7200 - U601 chip

    Hi, I am looking for the part number for U601 chip ( eprom) residing on the Video board of Fiery E-7200. I don't see the part number in the parts catalog. I have the following exact problem happening. This is the troubleshooting procedure mentioned in the service manual. I have changed...

    Started by nagarajs‎, 02-26-2017 06:51 AM
    • Replies: 0
    • Views: 2,777
    02-26-2017 06:51 AM Go to last post
  19. E-43A PS VMerror

    I have an E-43A on a Ricoh Pro C7110 that is throwing intermittent PS VMError's on PDF's that the customer is printing. The Job is eight 12 x 18 pages ripped at 48mb, It looks like VMerror is a memory error. I am trying turning off APPE and reducing the stored print jobs from 50 to 10 to see if...

    Started by Tosh Harding‎, 02-24-2017 12:31 PM
    • Replies: 0
    • Views: 1,677
    02-24-2017 12:31 PM Go to last post
  20. C Drive out of memory

    Hi! We receive a message "Out of Memory". We have to run a system clean, delete the temp folder and reboot. This only lasts for a few hours to a few days. Here is what we have: Windows 7 Professional, 64 bit 4 GB Ram, 3.6 usable C drive: 362 MB Free of 49.9 GB D drive: 857 GB Free of 865 GB...

    Started by eaglep‎, 02-21-2017 08:35 AM
    memory problems, out of memory, partition
    • Replies: 5
    • Views: 4,728
    02-22-2017 07:05 AM Go to last post

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