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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 22,114
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 47,765
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 24,051
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 25,739
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 19,966
    03-06-2015 01:11 PM Go to last post
  1. Fiery Initial Setup (browser-based) won't accept password

    Upon initial installation of our Fiery EXi on our Xerox Color 570, the web-based initial setup configurator loads up, warns that it is "an unsecured connection" and then asks for our password in the dialog on the page (with the flames in the background). We input Fiery.1 and the page blinks,...

    Started by highlanderstudios‎, 01-13-2017 09:24 AM
    • Replies: 2
    • Views: 2,532
    01-17-2017 10:45 AM Go to last post
  2. Error

    Getting " The requested URL/CommonLCD/page.html was not found on this server" message when hitting the fiery icon on the control panel. Printing system 14 on a Kyocera 6551 ci. Can ping ip, but cant get to web interface. Cws is working. Original issue was 1030 code. Re-sat board in host,...

    Started by Shane Anderson‎, 01-16-2017 08:35 AM
    control panel, cws, requested url
    • Replies: 0
    • Views: 1,158
    01-16-2017 08:35 AM Go to last post
  3. E22B won't print even a configuration page

    I was recently asked to help out a fellow technician that replaced both a motherboard and hdd on a E22B at the same time. He has since put the original motherboard back in and is using the new hdd and also changed the video board. It looked like the video and hdd board fixed his original...

    Started by Griz Fan‎, 01-11-2017 02:44 PM
    e22b, keychip, motherboard, security key, won't print
    • Replies: 0
    • Views: 2,754
    01-11-2017 02:44 PM Go to last post
  4. Fiery E22B that won't even print a configuration page

    I was recently asked to help out a fellow technician that replaced both a motherboard and hdd on a E22B at the same time. He has since put the original motherboard back in and is using the new hdd and also changed the video board. It looked like the video and hdd board fixed his original problem....

    Started by Griz Fan‎, 01-11-2017 02:19 PM
    configuration page, e22b, keychip, security key, won't print
    • Replies: 0
    • Views: 3,429
    01-11-2017 02:19 PM Go to last post
  5. Standard settings for Profiling and Validation

    I sure hope I can get an answer to help me sleep... I have come into a new position in a new (to me) company where I am to be the color manager of KM 8000s and KM 1100s and KM 1060Ls...11 machines in all. The outgoing person cleared the computer drives and all documentations.:( As I look...

    Started by ColorMeBob‎, 01-05-2017 02:04 PM
    cws 5, fiery cs ic-310h, fiery pro80, gracol validation, profiling
    • Replies: 3
    • Views: 6,760
    01-10-2017 05:04 PM Go to last post
  6. Question Which fiery driver?

    Hello- I'm having an issue where I 1) cannot print from Illustrator in colour (from Acrobat I can), 2) cannot print from any Adobe program (including Acrobat) in anything other than letter or A4 size- it's greyed out or a limited list. I'm thinking it's a driver issue as I just moved to a new...

    Started by gbaker‎, 01-05-2017 08:52 AM
    adobe, c1070, driver issues
    • Replies: 1
    • Views: 3,694
    01-05-2017 01:53 PM Go to last post
  7. Package Aware drivers for Fiery server supporting a Canon C700/800

    Hi all, I have a general question regarding package aware drivers for the Fiery servers that support a Canon C700/800. Are the drivers that are listed on the efi site package aware? imagePRESS Server F200 ...

    Started by drjcoyne‎, 01-05-2017 08:53 AM
    canon c700, canon c800, Fiery, windows 10
    • Replies: 1
    • Views: 9,545
    01-05-2017 12:24 PM Go to last post
  8. Angry Can't print tabs on Canon IP C60 IP Server F200 from bypass tray

    Issues is on a Canon imagePRESS C60 connected to an imagePRESS Server F200. Client machine is Windows 7. Everything is up to date. If I drop the 9x11 pdf file on the held queue on Command Workstation and set the Media type to Tab 1 and print, the machine beeps at me, I walk up to it, lay my tabs...

    Started by mtirado‎, 01-04-2017 11:49 AM
    • Replies: 0
    • Views: 2,959
    01-04-2017 11:49 AM Go to last post
  9. Reset admin password - Xerox EX-i C60/C70

    Hi all, At my office we have a "Xerox EX-i C60-C70 Printer (EU)". We recently changed our network setup and we need to update the details in Fiery but unfortunately no-one knows the administrator password. Is there any way to reset the password? I have full physical access to the printer and...

    Started by andrewk‎, 11-28-2016 03:43 PM
    Fiery, password
    • Replies: 2
    • Views: 16,555
    01-02-2017 04:54 PM Go to last post
  10. Post Controlador E22 Ricoh

    Tengo un controlador que se re inicia constantemente que se le puede hacer.

    Started by wpacheco‎, 12-21-2016 02:53 PM
    • Replies: 0
    • Views: 2,714
    12-21-2016 02:53 PM Go to last post
  11. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:46 PM
    • Replies: 0
    • Views: 2,545
    12-20-2016 05:46 PM Go to last post
  12. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:32 PM
    • Replies: 0
    • Views: 2,451
    12-20-2016 05:32 PM Go to last post
  13. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:19 PM
    • Replies: 0
    • Views: 2,429
    12-20-2016 05:19 PM Go to last post
  14. Fiery Webtools problem

    Today when logging into Fiery Webtools, under the "Docs" tab, the "My Docs" tab is missing making us unable to download scans off our Versant 80. The "printed" tab is there but not the "my docs". In the past just restarting the Fiery would resolve this issue, but not today. Any ideas as to what...

    Started by BarryB‎, 12-19-2016 10:50 AM
    • Replies: 0
    • Views: 2,910
    12-19-2016 10:50 AM Go to last post
  15. Fiery CB-05: Track down who printed what?

    Hi everyone, We use local users (not LDAP) for validation to print through our Fiery to our printer. Yesterday, someone printed 500 pages of stuff, and we need a way to track down which local user printed it. Is there a way to do this? I am new to this, so please ask any clarification questions...

    Started by hanguhm‎, 12-16-2016 02:21 PM
    • Replies: 2
    • Views: 2,586
    12-16-2016 03:12 PM Go to last post
  16. Unhappy EFI FieryJobFlow Keeps CPU at 100%

    Hi My pc has recently has become extremely slow - I have narrowed the CPU hog to a ruby process - EFI FierryJobflow - (it constantly has over 50% CPU usage) The software manager show I have the latest versions of software. (2.2.1.07) Ruby is currently 1.9.3 - does this need to upgraded to the...

    Started by BFRS_ICT‎, 12-14-2016 02:01 PM
    • Replies: 4
    • Views: 4,007
    12-16-2016 07:26 AM Go to last post
  17. New server errors when reloading system software

    We just installed a B4000 server with a Canon imagePRESS 8000VP about 3 weeks ago. Almost immediately the Fiery began crashing and pulling up error messages in reference to a log file issue. We decided to reload system software. Upon loading the disk and rebooting we get an error message 'A...

    Started by bartleby‎, 12-14-2016 11:41 AM
    • Replies: 0
    • Views: 2,654
    12-14-2016 11:41 AM Go to last post
  18. Print-Job Status message (like Paper empty) Pop-Up on Client PC ???

    Hello @All... any suggestion for that? My Customer want to have a tool or function wich displays Messages about print Jobs on Fiery Controller E-23C. It should pop up from the Task bar in case of Errors on the Fiery. Thanks for any idea. Greetings from 6598@RICOH

    Started by 6598@RICOH‎, 12-14-2016 05:00 AM
    • Replies: 0
    • Views: 2,296
    12-14-2016 05:00 AM Go to last post
  19. Okidata C9800 Fiery Mismatch

    Was having color issues with this dinosaur, finally cleared the fiery from the front panel. After reset gave me some odd errors, region mismatch. This was fixed by with a fiery patch. Now the machine works, but colors are off. (Name of fix was ES3640stdTonerFix.exe) Used to say it was a C9800GA...

    Started by methogod‎, 12-11-2016 05:53 PM
    c9800, mpf, oikidata, old fiery help
    • Replies: 0
    • Views: 2,862
    12-11-2016 05:53 PM Go to last post
  20. C70 Unable to change the network controller settings thru printer admin mode

    Hi I am facing issue with new Xerox c70 (firmware 60.20.11) with Exi V2.0 sp1. When we try to change the IP address on admin mode(Network controller settings) device control panel. It gives double beeps and fiery starts rebooting automatically. Any suggestions. regards Bharani

    Started by m.bharani‎, 11-22-2016 11:43 PM
    • Replies: 2
    • Views: 3,928
    12-05-2016 09:54 PM Go to last post

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