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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 8
    • Views: 21,725
    10-02-2017 01:17 PM Go to last post
  2. Sticky Thread Sticky: Please read: Window 10 is not supported on any fiery

    Warning: Please do not upgrade your Fiery server to Windows 10 Fiery® digital front ends are specially designed systems combining an operating system with Fiery software and custom electronics. As such, Fiery servers running Windows® 7 or Windows 8.1 will not support the Windows 10 upgrade...

    Started by Jerod_A‎, 06-02-2015 07:57 AM
    2 Pages
    1 2
    • Replies: 12
    • Views: 46,885
    10-02-2017 07:40 AM Go to last post
  3. Sticky Thread Sticky: Warning message with Fiery Drivers and Package Aware

    Microsoft released KB3170455 MS16-087: Security update for Windows print spooler components: July 12, 2016 to resolve a remote code execution vulnerability that exists when the Windows Print Spooler service does not properly validate print drivers while installing a printer from servers. This...

    Started by Anthony.L‎, 10-28-2016 04:11 PM
    • Replies: 3
    • Views: 23,580
    06-13-2017 05:47 AM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 25,195
    02-13-2017 03:47 AM Go to last post
  5. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 0
    • Views: 19,620
    03-06-2015 01:11 PM Go to last post
  1. Fiery E22B that won't even print a configuration page

    I was recently asked to help out a fellow technician that replaced both a motherboard and hdd on a E22B at the same time. He has since put the original motherboard back in and is using the new hdd and also changed the video board. It looked like the video and hdd board fixed his original problem....

    Started by Griz Fan‎, 01-11-2017 02:19 PM
    configuration page, e22b, keychip, security key, won't print
    • Replies: 0
    • Views: 3,283
    01-11-2017 02:19 PM Go to last post
  2. Standard settings for Profiling and Validation

    I sure hope I can get an answer to help me sleep... I have come into a new position in a new (to me) company where I am to be the color manager of KM 8000s and KM 1100s and KM 1060Ls...11 machines in all. The outgoing person cleared the computer drives and all documentations.:( As I look...

    Started by ColorMeBob‎, 01-05-2017 02:04 PM
    cws 5, fiery cs ic-310h, fiery pro80, gracol validation, profiling
    • Replies: 3
    • Views: 6,617
    01-10-2017 05:04 PM Go to last post
  3. Question Which fiery driver?

    Hello- I'm having an issue where I 1) cannot print from Illustrator in colour (from Acrobat I can), 2) cannot print from any Adobe program (including Acrobat) in anything other than letter or A4 size- it's greyed out or a limited list. I'm thinking it's a driver issue as I just moved to a new...

    Started by gbaker‎, 01-05-2017 08:52 AM
    adobe, c1070, driver issues
    • Replies: 1
    • Views: 3,638
    01-05-2017 01:53 PM Go to last post
  4. Package Aware drivers for Fiery server supporting a Canon C700/800

    Hi all, I have a general question regarding package aware drivers for the Fiery servers that support a Canon C700/800. Are the drivers that are listed on the efi site package aware? imagePRESS Server F200 ...

    Started by drjcoyne‎, 01-05-2017 08:53 AM
    canon c700, canon c800, Fiery, windows 10
    • Replies: 1
    • Views: 9,144
    01-05-2017 12:24 PM Go to last post
  5. Angry Can't print tabs on Canon IP C60 IP Server F200 from bypass tray

    Issues is on a Canon imagePRESS C60 connected to an imagePRESS Server F200. Client machine is Windows 7. Everything is up to date. If I drop the 9x11 pdf file on the held queue on Command Workstation and set the Media type to Tab 1 and print, the machine beeps at me, I walk up to it, lay my tabs...

    Started by mtirado‎, 01-04-2017 11:49 AM
    • Replies: 0
    • Views: 2,907
    01-04-2017 11:49 AM Go to last post
  6. Reset admin password - Xerox EX-i C60/C70

    Hi all, At my office we have a "Xerox EX-i C60-C70 Printer (EU)". We recently changed our network setup and we need to update the details in Fiery but unfortunately no-one knows the administrator password. Is there any way to reset the password? I have full physical access to the printer and...

    Started by andrewk‎, 11-28-2016 03:43 PM
    Fiery, password
    • Replies: 2
    • Views: 16,156
    01-02-2017 04:54 PM Go to last post
  7. Post Controlador E22 Ricoh

    Tengo un controlador que se re inicia constantemente que se le puede hacer.

    Started by wpacheco‎, 12-21-2016 02:53 PM
    • Replies: 0
    • Views: 2,676
    12-21-2016 02:53 PM Go to last post
  8. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:46 PM
    • Replies: 0
    • Views: 2,503
    12-20-2016 05:46 PM Go to last post
  9. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:32 PM
    • Replies: 0
    • Views: 2,398
    12-20-2016 05:32 PM Go to last post
  10. Scan to email issues with Exchange server

    Installed a new Canon 5535i and imagepass p1. We can scan to folders fine via the internal scan and send through the Canon but scan to email will never send. IT has verified all settings are correct, they previously had a Ricoh (without a Fiery) and that was scanning to email fine. Is there...

    Started by eescamilla‎, 12-20-2016 05:19 PM
    • Replies: 0
    • Views: 2,379
    12-20-2016 05:19 PM Go to last post
  11. Fiery Webtools problem

    Today when logging into Fiery Webtools, under the "Docs" tab, the "My Docs" tab is missing making us unable to download scans off our Versant 80. The "printed" tab is there but not the "my docs". In the past just restarting the Fiery would resolve this issue, but not today. Any ideas as to what...

    Started by BarryB‎, 12-19-2016 10:50 AM
    • Replies: 0
    • Views: 2,825
    12-19-2016 10:50 AM Go to last post
  12. Fiery CB-05: Track down who printed what?

    Hi everyone, We use local users (not LDAP) for validation to print through our Fiery to our printer. Yesterday, someone printed 500 pages of stuff, and we need a way to track down which local user printed it. Is there a way to do this? I am new to this, so please ask any clarification questions...

    Started by hanguhm‎, 12-16-2016 02:21 PM
    • Replies: 2
    • Views: 2,491
    12-16-2016 03:12 PM Go to last post
  13. Unhappy EFI FieryJobFlow Keeps CPU at 100%

    Hi My pc has recently has become extremely slow - I have narrowed the CPU hog to a ruby process - EFI FierryJobflow - (it constantly has over 50% CPU usage) The software manager show I have the latest versions of software. ( Ruby is currently 1.9.3 - does this need to upgraded to the...

    Started by BFRS_ICT‎, 12-14-2016 02:01 PM
    • Replies: 4
    • Views: 3,826
    12-16-2016 07:26 AM Go to last post
  14. New server errors when reloading system software

    We just installed a B4000 server with a Canon imagePRESS 8000VP about 3 weeks ago. Almost immediately the Fiery began crashing and pulling up error messages in reference to a log file issue. We decided to reload system software. Upon loading the disk and rebooting we get an error message 'A...

    Started by bartleby‎, 12-14-2016 11:41 AM
    • Replies: 0
    • Views: 2,522
    12-14-2016 11:41 AM Go to last post
  15. Print-Job Status message (like Paper empty) Pop-Up on Client PC ???

    Hello @All... any suggestion for that? My Customer want to have a tool or function wich displays Messages about print Jobs on Fiery Controller E-23C. It should pop up from the Task bar in case of Errors on the Fiery. Thanks for any idea. Greetings from 6598@RICOH

    Started by 6598@RICOH‎, 12-14-2016 05:00 AM
    • Replies: 0
    • Views: 2,228
    12-14-2016 05:00 AM Go to last post
  16. Okidata C9800 Fiery Mismatch

    Was having color issues with this dinosaur, finally cleared the fiery from the front panel. After reset gave me some odd errors, region mismatch. This was fixed by with a fiery patch. Now the machine works, but colors are off. (Name of fix was ES3640stdTonerFix.exe) Used to say it was a C9800GA...

    Started by methogod‎, 12-11-2016 05:53 PM
    c9800, mpf, oikidata, old fiery help
    • Replies: 0
    • Views: 2,828
    12-11-2016 05:53 PM Go to last post
  17. C70 Unable to change the network controller settings thru printer admin mode

    Hi I am facing issue with new Xerox c70 (firmware 60.20.11) with Exi V2.0 sp1. When we try to change the IP address on admin mode(Network controller settings) device control panel. It gives double beeps and fiery starts rebooting automatically. Any suggestions. regards Bharani

    Started by m.bharani‎, 11-22-2016 11:43 PM
    • Replies: 2
    • Views: 3,867
    12-05-2016 09:54 PM Go to last post
  18. RE: IC-415 refuses to connect to C1060

    We have a customer with an IC-415 that refuses to connect to a C1060. The known good IC-415 on the unit prints just fine, and i can take the Fiery Video Board out of the problem Fiery IC-415 and put it in the good one and it prints just fine as wel so i know the Video Board is good. Testing the...

    Started by JasonB‎, 12-05-2016 02:05 PM
    • Replies: 1
    • Views: 4,680
    12-05-2016 03:57 PM Go to last post
  19. Konica Minolta IC-308, Xerox EX770 or Xerox EX J75

    Is there a version of the Fiery Options Utility that works on these newer Fiery systems? Thanks for any input on this -

    Started by JasonB‎, 12-05-2016 12:46 PM
    • Replies: 3
    • Views: 2,742
    12-05-2016 03:43 PM Go to last post
  20. Konica minolta bizpro6500 and fiery controler with ic-303

    I was printing fine when I first got this machine, I could do simplex , duplex , impose etc... I left this machine Off for a month and now for some reason it only printes duplex when I use a file with multiple pages and also only printes one set of that file. No matter what properties I use in the...

    Started by DanSaints‎, 12-02-2016 01:07 PM
    • Replies: 2
    • Views: 6,612
    12-04-2016 06:31 AM Go to last post

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