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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: Introducing: EFI Communities

    EFI is excited to announce our new customer engagement platform, EFI Communities. https://communities.efi.com/s/ Everything you can do in Fiery Forums, you can now do in EFI Communities. In fact, EFI Communities also offers several great features unavailable in Fiery Forums. Here are just a...

    Started by Gary_S‎, 05-21-2018 09:18 AM
    • Replies: 0
    • Views: 273
    05-21-2018 09:18 AM Go to last post
  2. Sticky Thread Sticky: Minimize your down time by backing up your Fiery Server! Check out a new checklist

    EFI encourages all Fiery users to create a back up image of your Fiery controller to use in times when re-imaging is the only option. Attached is a checklist to help you through that process. It is localized in all supported languages. Just download, unzip, and pick the language you need. Cheers!

    Started by Jerod_A‎, 04-22-2015 11:53 AM
    • Replies: 9
    • Views: 31,871
    03-29-2018 01:25 PM Go to last post
  3. Sticky Thread Sticky: New World of Fiery Webinars - Register Today!

    The 2016 series of free educational webinars will begin in early March, covering various topics such as color management, prepress and makeready, and more. Learn more about the upcoming sessions and register for the World of Fiery Webinar series. March 9 - Advanced color management for digital...

    Started by Yael_C‎, 03-06-2015 01:11 PM
    • Replies: 1
    • Views: 29,355
    01-19-2018 02:26 PM Go to last post
  4. Sticky Thread Sticky: Fiery Driver settings on Windows 10

    Fiery Driver is encountering one of the issues that Windows 10 Anniversary Update users have been reporting; the Windows 10 Anniversary Update is resetting all Windows settings. As this is a Microsoft issue, EFI has logged an incident report with Microsoft regarding the resetting of the driver...

    Started by Anthony.L‎, 11-01-2016 03:42 PM
    • Replies: 5
    • Views: 43,283
    02-13-2017 03:47 AM Go to last post
  1. Active Directory Authentication Failure

    Here's my situation I need a little help on. Customer has a KM C654e with a IC-414 Fiery. We have configured Active directory authentication on the copier, and for printing as well. We have gotten printing to function, but with one strange issue. In the Fiery print driver there is a check box...

    Started by maharris@btohio.com‎, 10-07-2015 11:16 AM
    authentication, ldap
    • Replies: 6
    • Views: 5,185
    06-02-2017 05:30 AM Go to last post
  2. Printed blank pages advances the billing counter

    We are having Versant and XC1000 with EFI server. The issue happens only in Versant EFI1.2 the printed blank pages advances the billing counter. I have reinstalled the fiery software and patched up to date. But the issue still persisting Any suggestion to resolve this issue? Thanks in advance

    Started by m.bharani‎, 05-29-2017 09:43 PM
    • Replies: 4
    • Views: 5,278
    05-31-2017 11:31 AM Go to last post
  3. How disable Option Hot Folder?

    Purchased Print Server Option "Hot Folders" (EFI P/N: 45095425 A, SN: R00020302). The one-time use dongle is unique and cannot be reused. How disable Option "Hot folder" on Server1 and enable on Server2 ? Really no way? many thanks for help, ateljea

    Started by ateljea‎, 05-24-2017 01:35 PM
    • Replies: 2
    • Views: 4,391
    05-24-2017 04:41 PM Go to last post
  4. FreeCrease not working since Agali update

    Hi! I've recently updated the Agali package on my IC-308v2.1 in order to support the latest Fiery API (v3). This worked so far but now I'm unable to use the FreeCrease App anymore. The related webpage opens but it rejects my credentials (admin / default password)... Am I missing something? ...

    Started by oxident‎, 05-19-2017 11:09 AM
    • Replies: 2
    • Views: 3,973
    05-22-2017 01:57 PM Go to last post
  5. Way to save Fiery layout

    So I've been using Command Workstation for almost a year now, and I've never come across a way to lock in the workspace, a la Photoshop or InDesign. Is there a way to lock this in, without having to recreate the layout every time you restart your machine or program? I'm trying to keep this...

    Started by Spork‎, 05-19-2017 01:46 PM
    • Replies: 3
    • Views: 5,201
    05-22-2017 06:49 AM Go to last post
  6. Re-installing the Fiery software on a Xerox 700. There is a reward if you can help

    This is for a Xerox 700 machine... and I dont have a contract with Xerox. I need to re-install the software and I didnt have good luck in the past I need someone that knows what is doing and help me re-install it Also for some reason I lost the connection from my computer to the printer so...

    Started by info@alstmarketing.com‎, 05-17-2017 10:56 AM
    • Replies: 3
    • Views: 4,707
    05-21-2017 08:33 PM Go to last post
  7. Fiery Ticker not working after update!

    Hi, we just recently installed CWS 5.8 and the fiery ticker is not working. It shows a Gray background with five dots moving from left to right, but no information is displayed. I noticed that the system did not installed the new version of Ticker or Fiery Bar. The system still have the old...

    Started by jricart‎, 05-10-2017 03:58 PM
    2 Pages
    1 2
    fiery bar, ticker, xerox 1000
    • Replies: 12
    • Views: 10,972
    05-19-2017 09:51 AM Go to last post
  8. Default Settings: Half-Fold not sticking

    I am trying to make a printer fold 11x17 print jobs do a half fold by default. The printer is a C7000 and it is running a Fiery E100 70-60C-KM PS1.0 Driver. We are shearing this printer out from our Print server (Windows Server 2008 R2). I have gone into the Print server and selected the...

    Started by jasonv‎, 05-09-2017 06:04 AM
    • Replies: 5
    • Views: 5,185
    05-16-2017 10:38 AM Go to last post
  9. Windows 7 Printer preferences are missing C75

    I have tried several different versions of the driver and also used the Fiery printer delete utility to remove and install again but I still have the issue below when trying to open the preferences. Any suggestions?

    Started by jmumby‎, 05-08-2017 03:30 PM
    • Replies: 4
    • Views: 5,545
    05-10-2017 10:44 AM Go to last post
  10. Angry HELP!! Custom Color Profile DOESNT work!

    Hello and thanks in advance for the help! I have had a Xerox Versant 80 with Fiery for a couple of months now and was told that I can color calibrate per paper stock. I have gone into CPS 4 and made an express profile for a specific paper weight and kind of paper that I use very often. When I go...

    Started by jdavenport‎, 03-17-2017 07:53 AM
    2 Pages
    1 2
    • Replies: 11
    • Views: 11,068
    05-08-2017 12:09 PM Go to last post
  11. JDF Files doesn't appears on workstation some times

    Hi We are trying to send JDF files to hot folder. It works perfectly. But sometimes files doesn't appear on Fiery Command workstation. Files have resided inside and of hot folder. What may be the issue Many Thanks

    Started by Narasappa‎, 05-08-2017 06:33 AM
    command work station 5, hotfolders, jdf
    • Replies: 0
    • Views: 5,646
    05-08-2017 06:33 AM Go to last post
  12. Windows 8 driver for KM C450

    Where or how can I get a driver for my Konica/Minolta bizhub C450. This printer uses a fiery controller, connected with a USB cable to printer. Fiery X3eTY 35C-KM PS v2.0 I can print with my other computer which uses Windows Vista, but the other computer has Win 8 on it and I cannot find a...

    Started by mahoganybd‎, 05-04-2017 07:04 AM
    • Replies: 5
    • Views: 4,498
    05-06-2017 10:08 AM Go to last post
  13. JDF Job Name showing unknownon fiery workstation

    Hi Team, Greetings. I am trying to send JDF file to Fiery workstation. File goes through hotfolder without any issues but on Workstation Job Name showing as "unknown" I am able to see all job properties from JDF file. the only issue is with a name which is displaying as UNKNOWN. ...

    Started by Narasappa‎, 05-04-2017 11:37 PM
    • Replies: 0
    • Views: 6,403
    05-04-2017 11:37 PM Go to last post
  14. Question JobMaster presale question

    Hi, I have a document, say 15 pages. It is made up of sets of 5 pages. I need to do this: - Make first page red - Staple next four pages And repeat. And repeat. Now in real life the file may well have 15000 pages (under 500megs total).

    Started by DragonLeaves‎, 05-03-2017 02:06 PM
    compose, jobmaster, subset stapling
    • Replies: 1
    • Views: 4,619
    05-03-2017 07:00 PM Go to last post
  15. Question Mic-4150 / km 1250

    I have a new install of a KM 1250 with the MIC-4150, fully patched. Seems to be working great EXCEPT when I try to staple larger documents. The machine has a 100 sheet staple finisher, however jobs fail to the printed queue after ripping with the message "Cannot staple more than 25 sheets". ...

    Started by cjgaz‎, 05-02-2017 03:51 PM
    • Replies: 1
    • Views: 3,912
    05-03-2017 05:28 PM Go to last post
  16. P/N for IC308 interface cable?

    Hi! Can anyone tell me the part number for the IC308 video cable (IC308<>KM C1070)? Thanks!

    Started by oxident‎, 02-22-2017 11:32 PM
    • Replies: 3
    • Views: 4,857
    05-03-2017 07:14 AM Go to last post
  17. Package Aware Driver

    When is Fiery going to release package aware drivers? This is not a windows issue. The driver you have is 3 years old. https://technet.microsoft.com/library/security/MS16-087 is almost a year old. Do you know what the direction of the company is with this issue? Thank you.

    Started by ccarlson‎, 04-21-2017 09:31 AM
    • Replies: 5
    • Views: 14,174
    05-01-2017 11:28 AM Go to last post
  18. PROBLEMS: Xerox Versant Fiery EX 2100 v1.0, v1.1, v1.2 and the Fiery EX 80 v1.2

    Hey everyone, Iíve run into a unique issue that is concerning me on the Xerox Versant Fiery EX 2100 v1.0, v1.1 then v1.2 and now the Fiery EX 80 v1.2 when doing field repairs. I specialize in connectivity for the high end units for the Xerox Global Imaging Systems dealer network and these latest...

    Started by JasonB‎, 06-14-2016 04:09 PM
    2 Pages
    1 2
    • Replies: 12
    • Views: 25,167
    04-28-2017 03:58 AM Go to last post
  19. Xerox Versant 80 w/Fiery EX - crash when processing / printing

    Faulting application name: Fiery.exe, version:, time stamp: 0x53fdb512 Faulting module name: cpsi.dll, version:, time stamp: 0x5795da7c Exception code: 0xc0000005 Fault offset: 0x0000000000089649 Faulting process id: 0x6a0 Faulting application start time:...

    Started by AndersJensen‎, 04-28-2017 01:07 AM
    crashing, efi fiery server
    • Replies: 0
    • Views: 3,111
    04-28-2017 01:07 AM Go to last post
  20. SMB version and sFTP capability

    Wondering about the new Versant 180 and Versant 3100 controllers and their ability to support SMB v2 or 3. As well as Secure FTP capability. Looked thru some EFI literature and configuration guides for the servers. I see mention on SMB and FTP but no mention on version of SMB and/or Secure FTP.

    Started by Rob Morris‎, 04-24-2017 09:34 AM
    sftp, smb, versant
    • Replies: 3
    • Views: 5,632
    04-26-2017 07:36 AM Go to last post

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