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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 10,975
    01-31-2019 09:05 AM Go to last post
  1. Question printing on black stock

    does anyone know how to print on black stock using fiery and a Xerox 1000i. Is there any particular setting on the fiery that can enable this. have tried nearly every stock setting there is on the Xerox, with only limited results

    Started by Mickyh99‎, 03-27-2017 03:16 AM
    • Replies: 0
    • Views: 2,619
    03-27-2017 03:16 AM Go to last post
  2. Webtools Downloads Tab (how to update those drivers)

    Hello, I have a customer that has asked how to update the drivers that are provided in the downloads tab of web tools. I have scoured the administrator guide, and operators manual as well as the web at large but cannot find any information on how to do this. The customer has upgraded...

    Started by mhanesricoh‎, 09-17-2014 05:52 AM
    • Replies: 1
    • Views: 2,622
    09-18-2014 10:42 AM Go to last post
  3. Impose issues

    I recently have been having output issues while using the imposition function. I can not print color after a file has been imposed. I can print the same file direct without issue. This has just in the last week become a problem. I updated Command workstation hoping that would help but it made now...

    Started by mastershandprint‎, 08-11-2014 09:51 AM
    • Replies: 0
    • Views: 2,623
    08-11-2014 09:51 AM Go to last post
  4. Driver ignores empty Paper Catalog setting

    Hi! If I'm trying to print on a paper for which a haven't got a Paper Catalog entry, I'll set the related setting in the driver to "not specified" and rather select the media parameters (like stock, size and type) directly on the media tab. But when I finally print the job, I can see that CWS...

    Started by oxident‎, 08-17-2016 09:27 AM
    • Replies: 1
    • Views: 2,626
    08-27-2016 07:26 AM Go to last post
  5. Fiery Back up Hard Disk drives features

    Hi, Is the Fiery Back up Hard Disk drives features will backup the windows license?

    Started by adrian.nurcahyo‎, 10-16-2015 12:53 AM
    • Replies: 2
    • Views: 2,628
    10-16-2015 01:46 AM Go to last post
  6. Image shift for just one page/sheet

    Does anyone know if it is possible to either image shift or in anyway move the position of just one page or sheet when either setting up a job in impose or in command workstation? I didn’t think you could. But someone seemed to think they used to be able to do it when they used Doc Builder Pro....

    Started by Kate Thomas‎, 09-13-2013 03:42 AM
    • Replies: 2
    • Views: 2,630
    09-13-2013 05:43 AM Go to last post
  7. Updatint Fiery S9R2.

    Hi there. We have some customers that have Ricoh 651EX and a Fiery System 9 Release 2. Our problem was that we were unable to update the Fiery´s, it always once restarted shows "EXITED" instead of starting og IDLE. Now, I have found the reason why. Some of the machines have the System Software...

    Started by stonemask‎, 10-30-2014 06:34 AM
    • Replies: 0
    • Views: 2,630
    10-30-2014 06:34 AM Go to last post
  8. Output Profile preventing VDP

    I am at a loss on this one. I have narrowed it down to a profile causing this but I can't figure out why. With this one profile selected VDP will just rasterize only the variable data and not the master. But remove raster make a change to another profile for both the master and the variable...

    Started by Doyle‎, 11-08-2013 07:46 AM
    • Replies: 1
    • Views: 2,632
    11-08-2013 09:45 AM Go to last post
  9. Xerox 7545 bustled Fiery Spot color matching

    We have a Xerox 7545 with a Bustled fiery. Everything works fine, however in CWS we do not have spot colors under the resources tab. When we click on it at the bottom of the device center (color setup) it just takes us to the paper catalog. We have spot color matching checked in Color setup. ...

    Started by Phobos01‎, 07-22-2014 04:50 PM
    • Replies: 1
    • Views: 2,632
    07-28-2014 02:47 AM Go to last post
  10. Question How to apply FreeCrease setting to multiple jobs?

    Hi! I'm quite sure it isn't supported but does anyone know how to apply custom crease positions to multiple jobs at once? As these settings can only be done in the FreeCrease web application and can't be done within the regular job properties, it is a quite complicated workflow. It would...

    Started by oxident‎, 07-12-2017 10:36 PM
    • Replies: 0
    • Views: 2,633
    07-12-2017 10:36 PM Go to last post
  11. Cool What is the OS under the Konica IC-412 and IC-414?

    If the underlieing OS is XP can they be upgraded to Win 7?

    Started by jdiamond‎, 04-01-2014 12:12 PM
    • Replies: 1
    • Views: 2,641
    04-01-2014 12:55 PM Go to last post
  12. Margin

    Hello I'm using a Canon-9060 printer with an Fiery attached. I works nice. I have had Canon to adjust the printarea to max, smallest margin, about 2-3mm, works realy great, when copying, but when I print, through the Fiery, it gives me about 5 mm margin, I don't like that ... Is there a...

    Started by Brander‎, 05-20-2016 01:33 AM
    • Replies: 0
    • Views: 2,641
    05-20-2016 01:33 AM Go to last post
  13. Ex-p 2100

    I have a EX-P 2100 that suffered some damage. I and had the replace the HDD's, and the Motherboard. My issue is when I attempt to load software I only get the "Platform Utilities" option. I have attempted to reset BIOS from the set up, and by removing the battery. I'm stuck in a $$ hole and...

    Started by K.scottcanada‎, 08-10-2017 09:12 AM
    • Replies: 1
    • Views: 2,643
    08-10-2017 11:37 AM Go to last post
  14. Removing installed patches on Kyocera System 12

    Wondering if there is a reset file I could load via CWS5? I have tried booting to the USB stick and reloading system software, but the patches remain. I want to start from scratch. Having a red color issure and I think its because of patch 1-1DGBGV. Any help would be greatly appreciated! Scott

    Started by scotte‎, 02-04-2013 03:32 PM
    • Replies: 1
    • Views: 2,647
    02-04-2013 03:58 PM Go to last post
  15. Using Ricoh Pro 8220 with Fiery question on subset Stapling

    Using Fiery on a Ricoh Pro 8220 along with XLPrint/Paris software to manage jobs. Not able to find the right postscript command to subset staple within Paris software. This is a mainframe job where all the pages are not the same amount to be stapled. The job from the mainframe are duplex print...

    Started by tonyhaddock‎, 12-14-2017 04:23 AM
    • Replies: 0
    • Views: 2,649
    12-14-2017 04:23 AM Go to last post
  16. ImageRunner 7806 driver needed for Windows 7

    We are updating our Command Workstation PC from XP to Windows 7. I found an driver on your web site that says "All OS", but only Windows NT/XP are listed in the instructions. When I install the driver, my print spooler keeps stopping. I'm looking for imageRunner-7086-7051-SP2 PS Ver 2.0...

    Started by rbricker‎, 07-18-2014 07:31 AM
    printer driver
    • Replies: 0
    • Views: 2,656
    07-18-2014 07:31 AM Go to last post
  17. Best way to display queue for Department

    We have multiple people sending to the Fiery and I am looking for the best solution to display the queue on a big screen in multiple places, what is the best way to display the Active jobs and machine status for people who are sending work to the Fiery? is there a limit to the number of guests that...

    Started by jdunning‎, 09-23-2011 11:20 AM
    • Replies: 0
    • Views: 2,671
    09-23-2011 11:20 AM Go to last post
  18. Fiery ex2000 Software problem

    Hi, We have Fiery ex2000d attached on dc5252. When we turn on, windows start and after little time shut down. We trying to reinstal Fiery but CD missing. Did anybody hawe a discs or image file for these configuration? Thanks

    Started by helijada‎, 02-12-2015 12:17 PM
    • Replies: 0
    • Views: 2,675
    02-12-2015 12:17 PM Go to last post
  19. Fierycupsfilter quits unexpectedly

    I have a MacBook Pro (new) running Mac OSX 10.9.5. When attempting to print from Lotus Notes v9.1, I receive a message "Fierycupsfilter quits unexpectedly". Any ideas as to why…..

    Started by Tom Hampton‎, 07-16-2015 10:35 AM
    • Replies: 0
    • Views: 2,682
    07-16-2015 10:35 AM Go to last post
  20. CWS 5.7 Properties Not Working

    Have updated CWS from 5.1 to 5.7 now Properties does not work. Impose does not work as well. Does anyone know how to get it woking again?

    Started by springwood‎, 11-02-2015 08:31 PM
    • Replies: 1
    • Views: 2,691
    11-04-2015 11:38 AM Go to last post

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