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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 11,167
    01-31-2019 09:05 AM Go to last post
  1. Publisher file printing issue

    I cannot get a Publisher file to print correctly to a KM bizHub C550/Fiery IC-409 system. A picture placed in the file shows a dark black box around it. The rest of the file's background is black and prints out as a lighter black color. I have tried Composite overprint and every other setting...

    Started by Lizinprint‎, 06-09-2011 08:05 AM
    • Replies: 6
    • Views: 11,118
    06-14-2011 06:55 AM Go to last post
  2. Scan to Mailbox DC252 onboard Fiery

    ok i'm new here and have a few questions, i'll post them in appropriate sections as I think of them, First one... I have a Xerox DC252 with onboard Fiery - and i'd like to enable 'scan to mailbox' on this machine, so that if possible I can use fiery remote scan to access better than the web...

    Started by stevieoneda‎, 06-10-2011 01:27 AM
    • Replies: 6
    • Views: 31,526
    06-15-2011 02:21 AM Go to last post
  3. OS X 10.6.8 Update

    Apple's 10.6.8 update has caused some printers to break (printers that have been working fine for years), and we are looking for a resolution to this from Apple. For users who are seeing this problem in the field and can't wait for a fix from Apple, there is a workaround. This workaround...

    Started by Bruce_W‎, 06-27-2011 12:54 PM
    break, cups, osx 10.6.8 update
    • Replies: 6
    • Views: 24,036
    07-29-2011 12:55 AM Go to last post
  4. Cannot print Landscape to Docucolor 240 from IndesignCS5.5

    Folks we have run into a new issue that just appeared. We can no longer print landscape documents from Indesign CS5.5 on our Macs. It always prints it in portrait mode no matter if the document is landscape and we select landscape in our print settings. We have a work around and that is to...

    Started by stevenwest‎, 10-06-2011 08:54 AM
    • Replies: 6
    • Views: 9,497
    10-07-2011 06:15 AM Go to last post
  5. Fiery CWS 5 Printing directly from CS5 InDesign.

    Small files approx 4 pages print OK. Larger files , customers is 15 pages +, catalog, prints code only and many pages. Any suggestions? Thanks New info: The copier is a Kyocera TA 4550ci, the fiery is E-100 50-30C-KMC-PS1.0, the customers PC OS is XP w/ SP3 reply

    Started by naberson‎, 10-19-2011 07:11 AM
    • Replies: 6
    • Views: 7,689
    10-21-2011 07:42 AM Go to last post
  6. Fiery Q2 stuck on starting up and won't allow reloading off sytem software.

    Fiery Q2 stuck on starting up and won't allow reloading of sytem software, when I try the Fiery always get stuck on Uncompressing Linux... Ok, booting the kernel and thats as far as it gets. Please Help!

    Started by kajsa39‎, 12-30-2011 04:29 AM
    • Replies: 6
    • Views: 13,782
    03-15-2012 05:05 PM Go to last post
  7. Red face User Acount on DCP700

    We have a Xerox DCP700. I manage to create user accounts and gave them all Admin right. But how do I get the User name to display in the drop down list when logging onto the server?

    Started by kris‎, 01-18-2012 09:01 AM
    • Replies: 6
    • Views: 7,440
    01-20-2012 02:00 AM Go to last post
  8. Splash RPX ii 2.0.8?

    We have a Splash RPX ii running 2.06 and using the internal software updater, it only shows the 2.0.8 update notes, not the install??? Is there anywhere to get updated Splash drivers & Software? The Xerox site only has 2.0.6 and no real updates since 2008.. Any help would be greatly appreciated! ...

    Started by adaml‎, 03-08-2012 12:14 PM
    • Replies: 6
    • Views: 8,259
    06-25-2012 01:06 AM Go to last post
  9. Xerox DC250 memory expansion..?

    We have a DC 250 running from CW5.5. I am thinking of expanding the current 512MB of memory to 1GB. Can anybody tell me if this is possible and what, if at all relevant, changes to the BIOS setting / bustled fiery (v1.200.83) cpu? Any help most welcome.

    Started by Mike Garbutt‎, 04-19-2012 08:03 AM
    • Replies: 6
    • Views: 7,943
    04-24-2012 09:43 AM Go to last post
  10. *New* Fiery Download Site Available

    The new Fiery Download Site is now available. On the new site, you can download Fiery Drivers by OEM Partner Printer/Press, Fiery Extended Applications and Fiery Tools. You can find this page by navigating to Support Overview and then selecting Fiery Drivers, Software and Utilities under "Helpful...

    Started by Enrique_V‎, 07-12-2012 01:53 PM
    apple, command workstation, cws, download, drivers, Fiery, mac, microsoft, utilities, windows
    • Replies: 6
    • Views: 23,225
    07-27-2012 07:56 AM Go to last post
  11. no Landscape option @ layout in impose

    Hi you all, I'm missing the Landscape option when i choose impose. I work with: CWS 5.3.1 Thanks in advance

    Started by Olivier‎, 05-21-2012 01:31 AM
    • Replies: 6
    • Views: 11,049
    06-07-2012 01:57 AM Go to last post
  12. change Page ordering using hotfolders

    Hi, I have a scenario whereby I need to make sure page 3 gets printed prior to page 2, this is so it can go through the folding machine ready to be posted. the pdf files are generated by a complex xml application and cant be changed on the fly, is there any way of doing this through...

    Started by blok39‎, 05-21-2012 01:10 PM
    • Replies: 6
    • Views: 6,598
    06-05-2012 05:55 AM Go to last post
  13. Correct system software for Xerox 242 bustled Fiery

    I bought a used 242 and I am trying to determine if the system software on CD I have is correct. If I run the installer on the first CD, the screen reads "Fiery_Xerox_DC250_X3e1.0" Is this the right system software? The fiery itself has a tag on it reading: X3eTY 8e R2 part number...

    Started by mprints‎, 09-09-2012 06:03 PM
    242, Fiery, system, xerox
    • Replies: 6
    • Views: 10,034
    09-10-2012 11:43 AM Go to last post
  14. Fiery Dashboard install on Rip

    Trying to install FieryDashboard on my Rip. The Agent install is giving me a hard time! The instanthelper.exe crashes and wants to send an error log to Mickeysoft. When sending or ignoring the message i am not able to get the (confirmed) login credentials into the agent. It refuses due to...

    Started by direxiondm‎, 09-21-2012 05:10 AM
    • Replies: 6
    • Views: 8,363
    11-01-2012 08:33 AM Go to last post
  15. scanning problem

    Hi there, until last week everything worked just fine on my Docucolor 252 with an external Fiery EX260. Now I suddenly have a scanning problem: when I try to scan a document and I adjust the settings under "Network scanning" and press the green button, the machine starts to scan the document,...

    Started by Jerry Sunand‎, 10-30-2012 01:48 AM
    • Replies: 6
    • Views: 22,922
    11-05-2012 03:52 AM Go to last post
  16. Fiery Server 9 Crash - Can I save my Profiles/Presets?

    Forgive me for not knowing very much about the server end of things, but I am pretty new to the world of digital printing. I searched around a bit and couldn't find any other threads dealing with my specific problem, so my apologies if this is common knowledge or has been asked before ...

    Started by nex2lanz‎, 12-14-2012 12:12 PM
    • Replies: 6
    • Views: 8,326
    12-27-2012 06:34 AM Go to last post
  17. Problem with two-way communication

    I'm having a problem getting Fiery (System 9) on my new iMac (OSX 10.8.2) to connect with our printer (Konica Minolta Press C6000). My previous computer was an iMac laptop, which had Fiery setup by our printer tech, and it never had any problems with two-way. When I was setting up my new...

    Started by ticky‎, 12-20-2012 12:00 PM
    • Replies: 6
    • Views: 25,207
    01-02-2013 02:41 PM Go to last post
  18. Problem with Graphic Arts package on Fiery S300-Konica Minolta C500

    How to enable Graphic Art package on Fiery s300? I have dongle and install package. After restart no package on config list and no in cws.

    Started by sanimirko‎, 01-21-2013 12:48 PM
    • Replies: 6
    • Views: 8,570
    01-23-2013 02:11 AM Go to last post
  19. Fiery Flattening issues

    Hello, I am wondering if there is a solution/setting to address flattening problems with the Fiery Rip, short of Pre-Flattening our pdf files before ripping. The issue is with form objects in pdf files as opposed to a clipping path when the file is distilled. An example of our problem is hard edge...

    Started by johnt‎, 03-22-2013 06:46 AM
    • Replies: 6
    • Views: 6,647
    04-01-2013 09:46 AM Go to last post
  20. Question Fiery not recalling page inserts or Defined Media on reprinting

    We have Command Workstation v., and this issue just recently started. When we program a job that has a page insert (like a cover for a booklet), or a defined page range, when we print for first copy out of the native program, everything works correctly, but when we go back into the job...

    Started by Todd C‎, 05-22-2013 09:46 AM
    • Replies: 6
    • Views: 5,859
    05-22-2013 02:47 PM Go to last post

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