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Forum: General Fiery Questions and Topics

Have a question on your Fiery and don't know where to start? This forum is for you.

  1. Sticky Thread Sticky: This Forum Is No Longer Active

    Thanks for your support of Fiery Forums. We've moved on to a new platform, and we'd love for you to join us. Please take a moment to check out EFI communities at: You will love the new platform, and registering your new account only takes a few ...

    Started by Gary_S‎, 01-31-2019 09:05 AM
    • Replies: 0
    • Views: 10,796
    01-31-2019 09:05 AM Go to last post
  1. Cannon Image Runner C3220 Drivers

    Can anyone Direct me to a solution? I have a Canon Image Runner C3220 with a Fiery Image Pass C1 RIP. I am looking for Windows 7 64 bit drivers for this Printer. Can anyone tell me where I can find these drivers and any information I need to load them? Thanks in advance for your help.

    Started by Chris Anthony‎, 02-08-2016 10:05 AM
    • Replies: 2
    • Views: 6,685
    02-17-2016 06:53 AM Go to last post
  2. Cannot access config page on E42B, error message "please enable the web services "

    Java version 8 updated 25 CWS 5.7 , also test CWS 5.8 machine RICOH PROC5110S Fiery E42B, all patches updated Error Message " To configure the Fiery, pls enable the web service on the Fiery " Physically enable the web service through operation panel, but not work any idea whats...

    Started by twong128‎, 04-11-2016 06:38 PM
    • Replies: 1
    • Views: 3,474
    04-12-2016 02:05 PM Go to last post
  3. Cannot access Configure after modifying DNS: Service Temporarily unavailable.

    Hi, This problem has happened twice to me once in a Xerox Versant 80 EXi-80 and a second time in a Xerox C60 EXi-C60 (embedded controllers). After setting initial network configuration, printer works fine. I enter Configure to set new DNS's. Reboot. Printing is still OK, but DNS info was not...

    Started by JLRodriguez‎, 02-23-2017 05:19 PM
    configure, efi, unavailable
    • Replies: 5
    • Views: 4,253
    03-09-2017 05:52 AM Go to last post
  4. Cannot Access Fiery Internal Web Page- IC-414

    I can print via Fiery Driver, Can print with Engine Native Driver, can Access MFP Internal Web Page, cannot Access Fiery Internal Web-Page-Version 1.2 Has the following Hot Fixes fit203361 fit224385 1-1jip2b 1-1j0xrp 1-1ja2xn

    Started by sallen56‎, 06-11-2015 09:50 AM
    • Replies: 2
    • Views: 4,692
    07-14-2015 09:24 AM Go to last post
  5. Cannot Cancel a Scheduled Print Job

    With a Canon ip-A1 rip and running CWS, I am unable to cancel scheduled jobs waiting to print. The only option I have when I right click the job is Force Print. Any ideas? thank you-

    Started by ljw656‎, 09-19-2012 08:50 AM
    • Replies: 0
    • Views: 4,960
    09-19-2012 08:50 AM Go to last post
  6. cannot enable Fiery Direct Mobile Print on Canon Fiery

    Hello I try to enable Fiery Direct Mobile Print on a Canon IRAC5030 with a B1 fiery controler and failed on that mission. I send a the right patch supplied by Canon and no result I install a brand new system v1.01 and no result. Patches appear on the config page, but Mobile...

    Started by E.T.‎, 07-17-2013 11:43 AM
    • Replies: 3
    • Views: 5,595
    07-17-2013 11:35 PM Go to last post
  7. Question Cannot get size settings to stick in the presets

    I have listed all the presets I want in fiery command workstation (CX3641) I want and then when I save it out, all the setting stick except the size of the material, it keeps defaulting back to 8.5x 11. Any suggestions on how to fix this

    Started by kkaegbein‎, 10-19-2012 12:18 PM
    • Replies: 1
    • Views: 4,058
    10-24-2012 05:32 AM Go to last post
  8. Cannot install Fiery Remote Scan... incorrect Harmony version?

    I've recently changed my system over from Windows XP to Windows 7 and have got everything running great with one exception... I downloaded Fiery Remote Scan and now it won't install! It keeps giving me the same error "Please update Harmony to wxharm." I've downloaded and installed...

    Started by markdyck‎, 12-15-2010 11:16 AM
    • Replies: 5
    • Views: 13,071
    12-16-2010 05:47 PM Go to last post
  9. Cannot install FIT101693880 due to 404...

    Hi! I've recently discovered that an update for our IC-308 is available to address print range bugs for VDP jobs. Unfortunately, the download link to FIT101693880 returns a 404 error page. The faulty address is I suspect, the link is...

    Started by oxident‎, 10-09-2017 08:12 AM
    • Replies: 6
    • Views: 1,403
    10-25-2017 07:30 AM Go to last post
  10. Cannot print Color from Windows 7 PC's on Toshiba 5540 with Fiery Driver

    We have a Toshiba eStudio 5540c with a Fiery controller (GA-1310-D908) set up as a Network printer. I am using the latest Fiery driver I could find, GA-1310 PS v1.0. Initially, we were using the Toshiba Universal driver to print from PC's, but users could not print multiple copies so we switched...

    Started by jhtnadave‎, 05-10-2016 09:47 AM
    print driver, toshiba
    • Replies: 0
    • Views: 12,141
    05-10-2016 09:47 AM Go to last post
  11. Cannot print Landscape to Docucolor 240 from IndesignCS5.5

    Folks we have run into a new issue that just appeared. We can no longer print landscape documents from Indesign CS5.5 on our Macs. It always prints it in portrait mode no matter if the document is landscape and we select landscape in our print settings. We have a work around and that is to...

    Started by stevenwest‎, 10-06-2011 08:54 AM
    • Replies: 6
    • Views: 9,450
    10-07-2011 06:15 AM Go to last post
  12. Cannot print ranges........

    I am printing on a Konica 1070P Using CWS 5.7 FS100 Pro, I am no longer able to print in ranges 1-2500 or 7-8,19-20,25-26 etc. Here is the scenerio , my documents are 2-sided and in ranges the job freezes while processing. I am able to print the entire document 2-sided with no problem however I...

    Started by klogan‎, 01-23-2018 09:10 AM
    • Replies: 0
    • Views: 1,013
    01-23-2018 09:10 AM Go to last post
  13. cannot print selected page of book

    From Command Workstation, Cannot print a selected page in a book. For example: Trying to print page 2 of an 8 page document. It prints the entire book. When I print from the file it allows me to print selected pages. It is a PDF.

    Started by dynamic‎, 08-15-2011 09:39 AM
    • Replies: 1
    • Views: 4,090
    08-15-2011 01:06 PM Go to last post
  14. Cannot Scan with Remote Scan 6

    Hello all! My company use to use Remote Scan 6 software to scan from our printer (Canon iR-ADV C7055/7065 UFR II) to a destination folder of our choosing (usually desktop, but it doesn't matter). Our printer went offline recently and needed technical maintenance. The printer now works, but when...

    Started by VCGCreative‎, 09-17-2015 06:24 AM
    • Replies: 1
    • Views: 4,650
    09-18-2015 09:05 AM Go to last post
  15. Cannot see scans using Fiery Web Tools

    Although I can get my scans OK using the normal remote scan application, I am unable to see the scans on ANY PC which is browsing to the IP address of the Fiery. i can see the configs and setups OK but when I go the download the scans, I enter mailbox numbers where I know scans still reside and...

    Started by alan.ainslie‎, 06-10-2011 01:56 PM
    • Replies: 0
    • Views: 4,834
    06-10-2011 01:56 PM Go to last post
  16. Cannot view web interface page with win7x64 (64 Bit IE)

    Situation: Sharp MX-3501N & MX-PEX2 system software V2.0 Customer cannot view the webpage of the Sharp or Fiery, from a pc with windows7 64 bit, using 64bit IE, however... He can view the page by using a windows XP 32 bit PC. We have tried the obvious things so far, IE 32bit...

    Started by‎, 01-09-2012 06:38 AM
    • Replies: 5
    • Views: 9,398
    01-10-2012 07:59 AM Go to last post
  17. Canon ADV 5035 W/ ImagePass B1 (Departement ID)

    Hi, We just bought a Canon ADV 5035 with the ImagePass B1. Our company is using Departement ID numbers to be able to keep track of billing. Our older Canon (2550), was asking for departement ID every print. And now we have to enter the departement ID in the preference every time we change the...

    Started by carl sirotic‎, 03-28-2012 08:36 AM
    • Replies: 1
    • Views: 5,490
    04-19-2012 02:06 PM Go to last post
  18. Canon Color Advance 5051 with Image pass B1 .... C3 code

    Hi I have a Canon Color Advance 5051 with Image pass B1 with C3 I have tried to remove batery wait to minutes but still does not work. Also tried to replace Hard Drive and it will not take the OS. We are a canon dealer and have conctacted Canon tech support . They do not know what the code...

    Started by tonyg‎, 02-17-2012 08:32 AM
    • Replies: 1
    • Views: 6,311
    03-19-2012 10:24 AM Go to last post
  19. Canon ColorPASS GX-300 "Unable to detect video boards: make sure video boards are..."

    Hi, on a Canon ColorPASS GX-300 I get an error message that appears in the Fiery Bar: "Unable to detect video boards: make sure video boards are...". This is after a fresh install of v1.0 Fiery system software. I have tested 3 GX-300 units all with the same issue, 3 in a row and none working. ...

    Started by JasonB‎, 10-02-2014 02:40 PM
    • Replies: 1
    • Views: 4,085
    10-02-2014 06:20 PM Go to last post
  20. Canon Fiery Drivers on Mac OS - Default setting is 2-sided - Can this be changed?

    The latest Mac OS drivers supplied for Canon printers have 2-sided printing switched on as the default. This is quite frustrating for graphics / studio users, who mostly run out single sided proofs. This can be changed as a printer preset, but the user must take the extra step of selecting the...

    Started by tom_lloyd‎, 05-22-2013 10:36 PM
    2-sided, 5000, canon, default duplex, mac os
    • Replies: 6
    • Views: 29,720
    05-23-2013 03:58 AM Go to last post

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